AdwCleaner 8.3.2

[Joebee]

When Malwarebytes tells me to download latest version 8.3.2, I do and when I restart computer it reverts back to the old version.

[Malwarebytes]

***This is an automated reply***

Hi,

Thanks for posting in the AdwCleaner Help forum.
In order to help us assist you to resolve your issue, please post or attach your latest AdwCleaner log files with your post. https://support.malwarebytes.com/hc/en-us/articles/360039021593

Someone will reply shortly, but in the meantime here are a few resources which may help resolve your issue:

• Malwarebytes AdwCleaner guide
• A malicious element isn't being detected? Submit the sample here!
• Need help with another Malwarebytes product or malware removal?
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Thanks in advance for your patience.

-The Malwarebytes Forum Team

 

 

 

 

[Joebee]

AdwCleaner[S05].txt

[Porthos]

5 hours ago, Joebee said:

When Malwarebytes tells me to download latest version 8.3.2, I do and when I restart computer it reverts back to the old version.

Please do the following so that we may take a closer look at your installation for troubleshooting:

NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

 

• Download the Malwarebytes Support Tool
• In your Downloads folder, open the mb-support-x.x.x.xxx.exe file
• In the User Account Control pop-up window, click Yes to continue the installation
• Run the MBST Support Tool
• In the left navigation pane of the Malwarebytes Support Tool, click Advanced
• In the Advanced Options, click Gather Logs. A status diagram displays the tool is Getting logs from your machine
• A zip file named mbst-grab-results.zip will be saved to your desktop, please upload that file on your next reply

Thanks

 

[Joebee]

mbst-grab-results.zip