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Rootkit infection help needed


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Hi, i'm not sure if this is in the correct section so feel free to move it if needed.

I have been trying to install MBAM for a few days, i had been worried my PC had a virus and recently AVG keeps picking up trojans during its scans but its obvious that its not dealing with the problem.

I couldn't get MBAM running at all so i was looking at the forums for advice, tried a few different things and now i'm pretty sure the problem i'm having is this one:

CLB Rootkit infection aka WinNT-Alureon

http://www.malwarebytes.org/forums/index.php?showtopic=12709

I run RootRepeal and sure enough there is an obvious .sys file like described in that thread.

However, i try to 'wipe' the file as advised and after a short delay my PC crashes to blue screen and needs to be restarted.

I run RootRepeal again after restart and the file is still there.

Reading the advice in that thread i notice it says

Next right mouse click on it and select *wipe file* option only then immediately reboot the computer!!!!

Should i be rebooting as soon as i've clicked wipe?

I.E. not waiting for RootRepeal to report that its done anything?

Any advice at all on what i should do?

Any help greatly appreciated :lol:

James

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If you're having Malware related issues with your computer that you're unable to resolve.

  1. Please read and follow the instructions provided here: I'm infected - What do I do now?
  2. If needed please post your logs in a NEW topic here: Malware Removal - HijackThis Logs
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  • Using these other tools often makes the cleanup task more difficult and time consuming.
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  • NOTE: If for some reason you're unable to run some or any of the tools in the first link, then skip that step and move on to the next one. If you can't even run HijackThis, then just proceed and post a NEW topic as shown in the second link describing your issues and someone will assist you as soon as they can.

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