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I have some malware that does not want to go away. I run Malwarebytes (database 2889) and it will find problems, but upon rebooting some stuff comes back. I have also run AdAware, Spybot S&D, and SuperAntispyware (Spybot is the only other program to find anything). The malware is blocking most major antivirus sites, so I cannot update Malwarebytes. I am posting here through a proxy.

I have seen svchust.exe, sv2.exe, sv3.exe, 3.tmp, and a few others. Previously, FastNetSrv.exe was running, which I have never seen before. The malware tries to access various sites. Presently, the Windows NT Logon Application keeps trying to access ru.brans.pl (218.93.205.30) on port 65520. Also, msdtc.exe is currently running, and I have never seen this run before. The computer will hang if I try to boot to safe mode.

The computer is relatively clean right now, but once I reboot I'm sure most of the malware files will come back. Below is the current HJT log. I can post another once I reboot if desirable.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 6:29:27 PM, on 10/3/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe

C:\Program Files\Atguard\iamserv.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\explorer.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe

C:\PROGRA~1\Atguard\iamapp.exe

C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

C:\PROGRA~1\Mozilla Firefox\firefox.exe

C:\WINDOWS\system32\dllhost.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll

O4 - HKLM\..\Run: [iAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"

O4 - HKLM\..\Run: [intelAudioStudio] "C:\Program Files\Intel Audio Studio\IntelAudioStudio.exe" BOOT

O4 - HKLM\..\Run: [iamapp] C:\PROGRA~1\Atguard\iamapp.exe

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [VirtualCloneDrive] "C:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s

O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript

O4 - HKCU\..\Run: [EPSON Stylus Photo RX595 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATICLA.EXE /FU "C:\WINDOWS\TEMP\E_SAA.tmp" /EF "HKCU"

O4 - HKCU\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe

O4 - Startup: Microsoft Office Shortcut Bar.lnk = C:\Program Files\Microsoft Office\Office\MSOFFICE.EXE

O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O17 - HKLM\System\CCS\Services\Tcpip\..\{B6588A00-61B0-4EDE-9670-D183D7CC566C}: NameServer = 208.67.220.220,67.138.54.100

O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe

O23 - Service: Admin Works Agent X8 (AWService) - OSA Technologies Inc., An Avocent Company - C:\Program Files\Intel\IDU\awServ.exe

O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40RP7.EXE

O23 - Service: fastnetsrv Service (fastnetsrv) - Sigma Designs In - C:\WINDOWS\system32\FastNetSrv.exe

O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe

O23 - Service: WRQ IAM (iamServ) - WRQ, Inc. - C:\Program Files\Atguard\iamserv.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: Imapi Helper - Alex Feinman - C:\Program Files\Alex Feinman\ISO Recorder\ImapiHelper.exe

--

End of file - 6587 bytes

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  • Staff

Hi and welcome to Malwarebytes.

Please visit this webpage for instructions for running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

  • When the tool is finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt along with a new HijackThis log so we may continue cleaning the system.

-screen317

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Combofix has an error that says: !!ALERT!! It is NOT SAFE to continue! The contents of the ComboFix package has been compromised. Please download a fresh copy from ..."

Here is a new HJT log:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 11:59:58 PM, on 10/3/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe

C:\Program Files\Atguard\iamserv.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\explorer.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe

C:\PROGRA~1\Atguard\iamapp.exe

C:\PROGRA~1\Mozilla Firefox\firefox.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll

O4 - HKLM\..\Run: [iAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"

O4 - HKLM\..\Run: [intelAudioStudio] "C:\Program Files\Intel Audio Studio\IntelAudioStudio.exe" BOOT

O4 - HKLM\..\Run: [iamapp] C:\PROGRA~1\Atguard\iamapp.exe

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [VirtualCloneDrive] "C:\Program Files\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s

O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript

O4 - HKCU\..\Run: [EPSON Stylus Photo RX595 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATICLA.EXE /FU "C:\WINDOWS\TEMP\E_SAA.tmp" /EF "HKCU"

O4 - HKCU\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe

O4 - Startup: Microsoft Office Shortcut Bar.lnk = C:\Program Files\Microsoft Office\Office\MSOFFICE.EXE

O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O17 - HKLM\System\CCS\Services\Tcpip\..\{B6588A00-61B0-4EDE-9670-D183D7CC566C}: NameServer = 208.67.220.220,67.138.54.100

O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe

O23 - Service: Admin Works Agent X8 (AWService) - OSA Technologies Inc., An Avocent Company - C:\Program Files\Intel\IDU\awServ.exe

O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40RP7.EXE

O23 - Service: fastnetsrv Service (fastnetsrv) - Sigma Designs In - C:\WINDOWS\system32\FastNetSrv.exe

O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe

O23 - Service: WRQ IAM (iamServ) - WRQ, Inc. - C:\Program Files\Atguard\iamserv.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: Imapi Helper - Alex Feinman - C:\Program Files\Alex Feinman\ISO Recorder\ImapiHelper.exe

O23 - Service: Net Login (NetLogin) - Unknown owner - C:\WINDOWS\svchost.exe

O23 - Service: Net_Login - Unknown owner - C:\WINDOWS\svchust.exe

--

End of file - 6743 bytes

Hi and welcome to Malwarebytes.

Please visit this webpage for instructions for running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

  • When the tool is finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt along with a new HijackThis log so we may continue cleaning the system.

-screen317

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Still no luck. I tried running Malwarebytes to remove most of the problems (I did not reboot) first, but that did not help either. Here is the log file from Malwarebytes:

Malwarebytes' Anti-Malware 1.41

Database version: 2889

Windows 5.1.2600 Service Pack 3

10/4/2009 12:31:09 AM

mbam-log-2009-10-04 (00-31-09).txt

Scan type: Quick Scan

Objects scanned: 96491

Time elapsed: 3 minute(s), 5 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 2

Registry Keys Infected: 9

Registry Values Infected: 6

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 12

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

c:\WINDOWS\system32\BtwSrv.dll (Trojan.Agent) -> Delete on reboot.

c:\WINDOWS\system32\6to4v32.dll (Trojan.Agent) -> Delete on reboot.

Registry Keys Infected:

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\btwsrv (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\btwsrv (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Enum\Root\LEGACY_BTWSRV (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Net_Login (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\net_login (Trojan.Downloader) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\6to4 (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\6to4 (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\netlogin (Trojan.Agent) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\netlogin (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\FirstInstallFlag (Malware.Trace) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\guid (Malware.Trace) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\i (Malware.Trace) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\Ulrn (Malware.Trace) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\Update (Malware.Trace) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WBEM\UpdateNew (Malware.Trace) -> Quarantined and deleted successfully.

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

c:\WINDOWS\system32\BtwSrv.dll (Trojan.Agent) -> Delete on reboot.

C:\WINDOWS\Temp\VRT1.tmp (Malware.Tool) -> Quarantined and deleted successfully.

C:\WINDOWS\Temp\wkiqornsea.tmp (Rootkit.TDSS) -> Delete on reboot.

C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\L9KS7IZZ\w[1].bin (Backdoor.Bot) -> Delete on reboot.

C:\WINDOWS\sv3.exe (Trojan.Downloader) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\lsm32.sys (Backdoor.Bot) -> Quarantined and deleted successfully.

C:\WINDOWS\isvchost.exe (Trojan.Agent) -> Quarantined and deleted successfully.

C:\WINDOWS\svchust.exe (Trojan.Downloader) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\4.tmp (Trojan.Agent) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\6to4v32.dll (Trojan.Agent) -> Delete on reboot.

C:\WINDOWS\system32\FInstall.sys (Backdoor.Bot) -> Quarantined and deleted successfully.

C:\WINDOWS\svchost.exe (Trojan.Agent) -> Quarantined and deleted successfully.

Download a fresh copy and try again.

Rename it to secureme.exe before downloading it though. Save it to your Desktop. Then run it as follows:

Navigate to Start --> Run, and enter this command:

"%userprofile%\desktop\secureme.exe" /killall

See if it runs now.

-screen317

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  • Staff

Hi,

Keep this computer disconnected from the Internet. Download all required tools from a known, clean computer, and transfer them over via removable media (flash drive, CD, etc.)...

It is really dangerous to go online without an antivirus. Without one, you are extremely likely to get infected and the consequences could be even worse next time. All of the following are excellent free antiviruses. Be sure to only install one.

avast!

AntiVir

AVG

Run a scan with whichever you choose.

Next, download DDS by sUBs and save it to your Desktop.

Double-click on the DDS icon and let the scan run. When it has run two logs will be produced, please post the one that is not minimized.

-screen317

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AVG found nothing. I am rebooting and will run again. Here is the DDS log:

DDS (Ver_09-09-29.01) - NTFSx86

Run by robert at 1:53:37.14 on Sun 10/04/2009

Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_07

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2030.1472 [GMT -5:00]

AV: AVG 7.5.503 *On-access scanning enabled* (Updated) {41564737-3200-1071-989B-0000E87B4FB1}

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost -k DcomLaunch

svchost.exe

C:\WINDOWS\System32\svchost.exe -k netsvcs

svchost.exe

C:\WINDOWS\system32\Ati2evxx.exe

svchost.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe

C:\WINDOWS\system32\svchost.exe -k imgsvc

svchost.exe C:\WINDOWS\TEMP\VRT2.tmp

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\system32\svchost.exe -k netsvcs

C:\WINDOWS\explorer.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe

C:\Program Files\Atguard\iamapp.exe

C:\Program Files\Atguard\iamserv.exe

C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe

C:\PROGRA~1\Grisoft\AVG7\avgemc.exe

C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe

C:\Program Files\Grisoft\AVG7\avgwb.dat

M:\dds.pif

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/

uSearch Page = hxxp://www.google.com

uSearch Bar = hxxp://www.google.com/ie

uSearchURL,(Default) = hxxp://www.google.com/keyword/%s

BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll

BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll

BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll

BHO: AcroIEToolbarHelper Class: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll

TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll

EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll

uRun: [EPSON Stylus Photo RX595 Series] c:\windows\system32\spool\drivers\w32x86\3\e_faticla.exe /fu "c:\windows\temp\E_SAA.tmp" /EF "HKCU"

uRun: [AnyDVD] c:\program files\slysoft\anydvd\AnyDVDtray.exe

mRun: [iAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"

mRun: [intelAudioStudio] "c:\program files\intel audio studio\IntelAudioStudio.exe" BOOT

mRun: [iamapp] c:\progra~1\atguard\iamapp.exe

mRun: [igfxTray] c:\windows\system32\igfxtray.exe

mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe

mRun: [Persistence] c:\windows\system32\igfxpers.exe

mRun: [VirtualCloneDrive] "c:\program files\elaborate bytes\virtualclonedrive\VCDDaemon.exe" /s

mRun: [Malwarebytes Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript

mRun: [AVG7_CC] c:\progra~1\grisoft\avg7\avgcc.exe /STARTUP

dRun: [AVG7_Run] c:\progra~1\grisoft\avg7\avgw.exe /RUNONCE

StartupFolder: c:\docume~1\robert\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\MSOFFICE.EXE

StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe

uPolicies-explorer: MaxRecentDocs = 11 (0xb)

IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html

IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html

IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html

IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html

IE: Convert to existing PDF - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll

IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab

DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab

DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab

TCP: {B6588A00-61B0-4EDE-9670-D183D7CC566C} = 208.67.220.220,67.138.54.100

Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll

Notify: AtiExtEvent - Ati2evxx.dll

Notify: igfxcui - igfxdev.dll

SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\robert\applic~1\mozilla\firefox\profiles\dbzqu5ja.default\

FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/

FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}

============= SERVICES / DRIVERS ===============

R1 Avg7Core;AVG7 Kernel;c:\windows\system32\drivers\avg7core.sys [2009-10-4 821856]

R1 Avg7RsW;AVG7 Wrap Driver;c:\windows\system32\drivers\avg7rsw.sys [2009-10-4 4224]

R1 Avg7RsXP;AVG7 Resident Driver XP;c:\windows\system32\drivers\avg7rsxp.sys [2009-10-4 27776]

R1 AvgClean;AVG7 Clean Driver;c:\windows\system32\drivers\avgclean.sys [2009-10-4 3968]

R1 Iamdrv;Iamdrv;c:\program files\atguard\iamdrv.sys [2007-12-2 102976]

R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2006-10-10 5632]

R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2007-2-27 32256]

R2 Avg7Alrt;AVG7 Alert Manager Server;c:\progra~1\grisoft\avg7\avgamsvr.exe [2009-10-4 439296]

R2 Avg7UpdSvc;AVG7 Update Service;c:\progra~1\grisoft\avg7\avgupsvc.exe [2009-10-4 70144]

R2 AVGEMS;AVG E-mail Scanner;c:\progra~1\grisoft\avg7\avgemc.exe [2009-10-4 427008]

R2 AvgTdi;AVG Network Redirector;c:\windows\system32\drivers\avgtdi.sys [2009-10-4 4960]

R2 iamServ;WRQ IAM;c:\program files\atguard\iamserv.exe [2007-12-2 84480]

R2 osaio;osaio;c:\windows\system32\drivers\osaio.sys [2007-12-1 6784]

R3 DNSFILT;DNSFILT;c:\program files\atguard\dnsfilt.sys [2007-12-2 4960]

R3 FWFILT;FWFILT;c:\program files\atguard\fwfilt.sys [2007-12-2 45632]

R3 HTTPFILT;HTTPFILT;c:\program files\atguard\httpfilt.sys [2007-12-2 54848]

R3 NDISFILT;NDISFILT;c:\program files\atguard\ndisfilt.sys [2007-12-2 20864]

RUnknown BtwSrv;BtwSrv; [x]

S2 AWService;Admin Works Agent X8;c:\program files\intel\idu\awServ.exe [2006-12-27 74520]

S2 fastnetsrv;fastnetsrv Service;c:\windows\system32\FastNetSrv.exe [2001-8-23 115200]

S3 aawservice;Ad-Aware 2007 Service;c:\program files\lavasoft\ad-aware 2007\aawservice.exe [2007-10-29 587096]

S3 isasdk;isasdk;c:\windows\system32\isasdk.sys [2004-8-4 2304]

S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2006-2-16 4096]

S4 Nasaltr;Nasaltr; [x]

SUnknown Net_Login;Net_Login; [x]

SUnknown NetLogin;NetLogin; [x]

=============== Created Last 30 ================

2009-10-04 01:08 <DIR> --d----- c:\docume~1\robert\applic~1\AVG7

2009-10-04 01:07 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Grisoft

2009-10-04 00:57 <DIR> --d----- c:\docume~1\robert\applic~1\AVG8

2009-10-03 19:36 116,224 a------- c:\windows\sv2.exe

2009-10-03 19:35 361,344 ac------ c:\windows\system32\dllcache\TCPIP.SYS

2009-10-03 19:35 361,344 a------- c:\windows\system32\drivers\TCPIP.SYS.ORIGINAL

2009-10-03 18:28 <DIR> --d----- c:\program files\Trend Micro

2009-10-03 17:33 <DIR> --d-h--- c:\windows\system32\GroupPolicy

2009-10-03 17:27 <DIR> --d----- c:\windows\pss

2009-10-03 15:55 138 a------- c:\windows\wininit.ini

2009-10-02 15:02 <DIR> --d----- c:\docume~1\robert\applic~1\eFax Messenger

2009-10-02 15:02 0 a------- c:\windows\system32\eFax_4_4_Port

2009-10-02 15:02 <DIR> --d----- c:\docume~1\alluse~1\applic~1\eFax Messenger 4.4 Output

2009-10-02 15:00 <DIR> --d----- c:\program files\eFax Messenger 4.4

2009-09-30 17:28 <DIR> --d----- C:\ProgramData

2009-09-30 17:28 7,204 a------- c:\windows\system32\ealregsnapshot1.reg

2009-09-30 16:54 1,491,992 a------- c:\windows\system32\D3DCompiler_38.dll

2009-09-30 16:54 467,984 a------- c:\windows\system32\d3dx10_38.dll

2009-09-30 16:54 3,850,760 a------- c:\windows\system32\D3DX9_38.dll

2009-09-30 16:54 444,776 a------- c:\windows\system32\d3dx10_35.dll

2009-09-30 16:54 1,358,192 a------- c:\windows\system32\D3DCompiler_35.dll

2009-09-30 16:54 3,727,720 a------- c:\windows\system32\d3dx9_35.dll

2009-09-30 16:54 <DIR> --d----- c:\windows\Logs

==================== Find3M ====================

2009-10-03 19:35 361,344 a------- c:\windows\system32\drivers\TCPIP.SYS

2009-10-02 15:17 2,516 a--sh--- c:\windows\system32\KGyGaAvL.sys

2009-09-10 14:54 38,224 a------- c:\windows\system32\drivers\mbamswissarmy.sys

2009-09-10 14:53 19,160 a------- c:\windows\system32\drivers\mbam.sys

2009-08-06 15:46 106,767 a------- c:\windows\system32\WinUpdateMan.exe

2009-08-06 12:48 36,864 a------- c:\windows\system32\Msdirectx.exe

2009-07-21 11:16 120 a------- C:\drmHeader.bin

2009-06-03 11:05 8 ---shr-- c:\windows\system32\6FFB8622F8.sys

============= FINISH: 1:55:04.03 ===============

Hi,

Keep this computer disconnected from the Internet. Download all required tools from a known, clean computer, and transfer them over via removable media (flash drive, CD, etc.)...

It is really dangerous to go online without an antivirus. Without one, you are extremely likely to get infected and the consequences could be even worse next time. All of the following are excellent free antiviruses. Be sure to only install one.

avast!

AntiVir

AVG

Run a scan with whichever you choose.

Next, download DDS by sUBs and save it to your Desktop.

Double-click on the DDS icon and let the scan run. When it has run two logs will be produced, please post the one that is not minimized.

-screen317

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I used the older AVG because I already had it on a CD, and I could only find the download manager version of the new one. It was updated to the latest defintions. I looked again and did find the new version. First scan resulted in 4000+ files infected. It removed ~1/2 and rebooted. I could no longer load the taskbar, had to use the task manager to run programs. I did a repair install of the OS, but it did not help. I ran the scan again and it found around 2000 and removed all but 150. I tried Combofix but it would not run. It said it was unable to find NircmdB.exe. I then ran Dr. Web scanner and it fixed a few items, and deleted taskmgr.exe (it could not fix). Now I cannot run the task manager.

I booted to the Windows CD and taskmgr.exe is in the system32 folder, so I am not sure what is going on. Has the system32 system folder been changed to another location? I still cannot boot to safe mode, and if I boot normally, I cannot figure out a way to run anything. Ideas?

I don't know where you found that copy of AVG, but it's an old version. The link I gave points to AVG 8.5, not 7.5...

http://free.avg.com/download?prd=afe

Uninstall your version, get 8.5, then run a scan. Try running ComboFix after that.

-screen317

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  • Staff

Hi,

I'm afraid I have some very bad news...

The infection that you have, Virus.Win32.Virut, is what we call a file-infector.

These are particularly malicious, in that they infect all of your legitimate programs.

The problem is... the virus is very buggy, so it does not do a good job of infecting your files, so any attempt to disinfect and possibly save your files would be futile, in that, due to the buggy virus, we cannot properly disinfect your files.

What I highly recommend now is a reformat and a reinstallation of Windows XP.

Please let me know if you are prepared to do so.

You may backup and save all files except programs (meaning pictures and documents are okay), because if you backup any applications, they will transfer to your clean system, and you will be reinfected.

-screen317

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I'm not sure I'm ready to give up just yet. But either way, at this point I am at a loss as to how to access the system to further attack this or backup files. I cannot boot in safe mode, and when I boot normally, I get only the desktop background. There are no icons, no taskbar, no task manager, right clicking does nothing, Windows key-R will not bring up the run command. I think explorer.exe is not loading or missing (perhaps deleted by AVG).

Hi,

I'm afraid I have some very bad news...

The infection that you have, Virus.Win32.Virut, is what we call a file-infector.

These are particularly malicious, in that they infect all of your legitimate programs.

The problem is... the virus is very buggy, so it does not do a good job of infecting your files, so any attempt to disinfect and possibly save your files would be futile, in that, due to the buggy virus, we cannot properly disinfect your files.

What I highly recommend now is a reformat and a reinstallation of Windows XP.

Please let me know if you are prepared to do so.

You may backup and save all files except programs (meaning pictures and documents are okay), because if you backup any applications, they will transfer to your clean system, and you will be reinfected.

-screen317

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  • Staff
I'm not sure I'm ready to give up just yet. But either way, at this point I am at a loss as to how to access the system to further attack this or backup files. I cannot boot in safe mode, and when I boot normally, I get only the desktop background. There are no icons, no taskbar, no task manager, right clicking does nothing, Windows key-R will not bring up the run command. I think explorer.exe is not loading or missing
Please do not take this the wrong way, but I believe you do not fully understand the implications of this virus. Allow me to elaborate..

explorer.exe is not missing; it is infected. The virus does a poor job of infecting it though, rendering it inoperable.

It infects all .exe (in addition to other file types) files, rendering your system useless at this point, since every time you try to launch a program, the virus is loaded again, causing more havoc and destruction.

Please believe me when I say my professional opinion is to format your system, especially since my background taught me to only format as a final last resort.

This virus cannot be attacked because of the way it misinfects files. The damage already done has already been witnessed by you.

I cannot boot in safe mode, and when I boot normally, I get only the desktop background.
Not only that, but usually accompanying the infection are payloads which attempt to steal data; the longer you continue to attempt to use the computer in this state, the more damage will be done.
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  • 3 weeks later...
  • Staff

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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