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Immediate Powershell prompt on startup

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Every time I restart my laptop, the powershell prompt asks for access several times after I click "no" because I'm aware that it is malware or an infection to the computer. Any help possibly? I've tried to use trojan killer and spy hunter but neither seemed to rid the powershell prompt on startup. I uninstalled those programs. Is there anything I can do or be helped with? I have used the Farbar Recivery Scan Tool and can provide the FRST.txt and Addition.txtAddition.txt


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Hello Brotendo99 and welcome to Malwarebytes,

Your primary log from FRST "frst.txt" is not complete, I need to see a complete log in order to progress. Logs are saved hear C:\FRST\Logs



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FRST primary log is still not complete, lets run FRST again as follows:

Run FRST one more time, ensure all boxes are checkmarked under "Whitelist" but only Addition.txt under "Optional scan" Select scan, when done post the new logs. "FRST.txt" and "Addition.txt"

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I ran as administrator and ran the file from downloads and made sure to follow direction. I hope it was complete. I had all boxes under whitelist checked and only addition selected on other section. I'm stuck if this is not complete.

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Thanks for those logs Brotendo99 , continue:

Please download the attached fixlist.txt file and save it to the Desktop or location where you ran FRST from.

NOTE. It's important that both files, FRST or FRST64, and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system that cannot be undone.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt) or wherever you ran FRST from. Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.

NOTE-1: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. Also, make sure you know the passwords for all websites as cookies will also be removed.

The following directories are emptied:
  • Windows Temp
  • Users Temp folders
  • Edge, IE, FF, Chrome and Opera caches, HTML5 storages, Cookies and History
  • Recently opened files cache
  • Flash Player cache
  • Java cache
  • Steam HTML cache
  • Explorer thumbnail and icon cache
  • BITS transfer queue (qmgr*.dat files)
  • Recycle Bin

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

The system will be rebooted after the fix has run.


Download Malwarebytes version 4 from the following link:


Double click on the installer and follow the prompts.

When the install completes do the following:

Open Malwarebytes, select > "settings" > "protection tab"

Scroll down to "Scan Options" ensure Scan for Rootkits and Scan within Archives are both on....

Go back to "DashBoard" select the Blue "Scan Now" tab......

When the scan completes quarantine any found entries...

To get the log from Malwarebytes do the following:
  • Click on the Detection History tab > from main interface.
  • Then click on "History" that will open to a historical list
  • Double click on the Scan log which shows the Date and time of the scan just performed.
  • Click Export > From export you have two options:
    Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply
    Text file (*.txt) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply

  • Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply…


Download AdwCleaner by Malwarebytes onto your Desktop.

Or from this Mirror
  • Right-click on AdwCleaner.exe and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Accept the EULA (I accept), then click on Scan
  • Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Quarantine button. This will kill all the active processes
  • Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it
  • After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply


Download "Microsoft's Safety Scanner" and save direct to the desktop

Ensure to get the correct version for your system....


Right click on the Tool, select Run as Administrator the tool will expand to the options Window
In the "Scan Type" window, select Quick Scan
Perform a scan and Click Finish when the scan is done.

Retrieve the MSRT log as follows, and post it in your next reply:

1) Select the Windows key and R key together to open the "Run" function
2) Type or Copy/Paste the following command to the "Run Line" and Press Enter:

notepad c:\windows\debug\msert.log

The log will include log details for each time MSRT has run, we only need the most recent log by date and time....

Let me see those logs in your reply..

Thank you,



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# -------------------------------
# Malwarebytes AdwCleaner
# -------------------------------
# Build:    07-22-2020
# Database: 2020-07-20.1 (Local)
# Support: https://www.malwarebytes.com/support
# -------------------------------
# Mode: Clean
# -------------------------------
# Start:    09-19-2020
# Duration: 00:00:31
# OS:       Windows 10 Home
# Cleaned:  44
# Failed:   1

***** [ Services ] *****

No malicious services cleaned.

***** [ Folders ] *****

No malicious folders cleaned.

***** [ Files ] *****

No malicious files cleaned.

***** [ DLL ] *****

No malicious DLLs cleaned.

***** [ WMI ] *****

No malicious WMI cleaned.

***** [ Shortcuts ] *****

No malicious shortcuts cleaned.

***** [ Tasks ] *****

No malicious tasks cleaned.

***** [ Registry ] *****

Deleted       HKLM\Software\Wow6432Node\Proxy

***** [ Chromium (and derivatives) ] *****

No malicious Chromium entries cleaned.

***** [ Chromium URLs ] *****

No malicious Chromium URLs cleaned.

***** [ Firefox (and derivatives) ] *****

No malicious Firefox entries cleaned.

***** [ Firefox URLs ] *****

No malicious Firefox URLs cleaned.

***** [ Hosts File Entries ] *****

No malicious hosts file entries cleaned.

***** [ Preinstalled Software ] *****

Deleted       Preinstalled.HPAudioSwitch   Folder   C:\Program Files (x86)\HP\HPAUDIOSWITCH
Deleted       Preinstalled.HPAudioSwitch   Registry   HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{FD8BD155-8E68-4B4D-8061-341618357E69} 
Deleted       Preinstalled.HPAudioSwitch   Registry   HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\HPAudioSwitch
Deleted       Preinstalled.HPAudioSwitch   Task   C:\Windows\System32\Tasks\HPAUDIOSWITCH
Deleted       Preinstalled.HPCeement   Registry   HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{4547DF13-113D-412B-8F24-EB2FEEC4B103} 
Deleted       Preinstalled.HPCeement   Registry   HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{4547DF13-113D-412B-8F24-EB2FEEC4B103} 
Deleted       Preinstalled.HPCeement   Registry   HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\HPCeeScheduleForHP
Deleted       Preinstalled.HPCeement   Task   C:\Windows\System32\Tasks\HPCEESCHEDULEFORHP
Deleted       Preinstalled.HPCeement   Task   C:\Windows\Tasks\HPCEESCHEDULEFORHP.JOB
Deleted       Preinstalled.HPJumpStartApps   Folder   C:\Program Files (x86)\HP\HP JUMPSTART APPS
Deleted       Preinstalled.HPJumpStartApps   Registry   HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\HP JumpStart Apps
Deleted       Preinstalled.HPJumpStartBridge   Folder   C:\Program Files (x86)\HP\HP JUMPSTART BRIDGE
Deleted       Preinstalled.HPJumpStartBridge   Registry   HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{EB0912FF-C311-4E0F-A6B1-420FDD3C295E}
Deleted       Preinstalled.HPJumpStartLaunch   Folder   C:\Program Files (x86)\HP\HP JUMPSTART LAUNCH
Deleted       Preinstalled.HPJumpStartLaunch   Registry   HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{A5026BE8-034B-45FB-884A-F72A6FEB8DFE} 
Deleted       Preinstalled.HPJumpStartLaunch   Registry   HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\HPJumpStartLaunch
Deleted       Preinstalled.HPJumpStartLaunch   Task   C:\Windows\System32\Tasks\HPJUMPSTARTLAUNCH
Deleted       Preinstalled.HPRegistrationService   Folder   C:\Program Files (x86)\HP\HP REGISTRATION SERVICE
Deleted       Preinstalled.HPRegistrationService   Folder   C:\ProgramData\HP\HP REGISTRATION SERVICE
Deleted       Preinstalled.HPSupportAssistant   Folder   C:\HP\SUPPORT
Deleted       Preinstalled.HPSupportAssistant   Folder   C:\Program Files (x86)\HEWLETT-PACKARD\HP CUSTOMER FEEDBACK
Deleted       Preinstalled.HPSupportAssistant   Folder   C:\Program Files (x86)\HEWLETT-PACKARD\HP SUPPORT FRAMEWORK
Deleted       Preinstalled.HPSupportAssistant   Folder   C:\ProgramData\HEWLETT-PACKARD\HP SUPPORT FRAMEWORK
Deleted       Preinstalled.HPSupportAssistant   Folder   C:\Users\HP\AppData\Local\HEWLETT-PACKARD\HP SUPPORT FRAMEWORK
Deleted       Preinstalled.HPSupportAssistant   Folder   C:\Users\HP\AppData\Roaming\HEWLETT-PACKARD\HP SUPPORT FRAMEWORK
Deleted       Preinstalled.HPSupportAssistant   Registry   HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{E76FD755-C1BA-4DCB-9F13-99BD91223ADE}
Deleted       Preinstalled.HPSupportAssistant   Registry   HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{E76FD755-C1BA-4DCB-9F13-99BD91223ADE}
Deleted       Preinstalled.HPSupportAssistant   Registry   HKLM\Software\Classes\CLSID\{E76FD755-C1BA-4DCB-9F13-99BD91223ADE}
Deleted       Preinstalled.HPSupportAssistant   Registry   HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E76FD755-C1BA-4DCB-9F13-99BD91223ADE}
Deleted       Preinstalled.HPSupportAssistant   Registry   HKLM\Software\Wow6432Node\\Classes\CLSID\{C0ABBA07-B636-47B8-B9E1-BB96D7CD4831}
Deleted       Preinstalled.HPSupportAssistant   Registry   HKLM\Software\Wow6432Node\\Classes\CLSID\{E76FD755-C1BA-4DCB-9F13-99BD91223ADE}
Deleted       Preinstalled.HPSupportAssistant   Registry   HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E76FD755-C1BA-4DCB-9F13-99BD91223ADE}
Deleted       Preinstalled.HPSupportAssistant   Registry   HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{05F81C27-62A5-4A0C-8519-60CB66CF87C6}
Deleted       Preinstalled.HPSupportAssistant   Registry   HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{183BD477-774B-4700-B40B-EE43886E74D2}
Deleted       Preinstalled.HPSureConnect   Folder   C:\Program Files\HPCOMMRECOVERY
Deleted       Preinstalled.HPSureConnect   Registry   HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{6468C4A5-E47E-405F-B675-A70A70983EA6}
Deleted       Preinstalled.WildTangentGamesBundle   Folder   C:\Program Files (x86)\WILDGAMES
Deleted       Preinstalled.WildTangentGamesBundle   Folder   C:\Program Files (x86)\WILDTANGENT GAMES
Deleted       Preinstalled.WildTangentGamesBundle   Registry   HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\WildTangent wildgames Master Uninstall
Deleted       Preinstalled.WildTangentGamesBundle   Registry   HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\WildTangentGDF-hp-vegasworld
Deleted       Preinstalled.WildTangentGamesBundle   Registry   HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\WildTangentGameProvider-hp-freegames
Deleted       Preinstalled.WildTangentGamesBundle   Registry   HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\WildTangentGameProvider-hp-genres
Deleted       Preinstalled.WildTangentGamesBundle   Registry   HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{A39303AB-4898-4F12-BAA0-0B8630F86DB4}
Not Deleted   Preinstalled.HPSupportAssistant   Folder   C:\Program Files (x86)\HEWLETT-PACKARD\HP SUPPORT SOLUTIONS


[+] Delete Tracing Keys
[+] Reset Winsock


AdwCleaner[S00].txt - [6741 octets] - [19/09/2020 02:07:09]

########## EOF - C:\AdwCleaner\Logs\AdwCleaner[C00].txt ##########

Thank you Kevin, the Powershell permission stopped already.

Fixlog.txt malware scan export log.txt msert.log

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Hiya Brotendo99,

Clean up as follows:

Right click on FRST here: C:\Users\HP\Downloads\FRST64.exe and rename uninstall.exe when complete right click on uninstall.exe and select "Run as Administrator"

If you do not see the .exe appended that is because file extensions are hidden, in that case just rename FRST64 to uninstall

That action will remove FRST and all created files and folders...


Remove all System Restore Points: https://www.tenforums.com/tutorials/33593-delete-system-restore-points-windows-10-a.html#option2

Create clean fresh Restore Point: http://www.thewindowsclub.com/create-system-restore-point

Run Windows Disk Clean Up Utility - https://neosmart.net/wiki/disk-cleanup/

Download and use a Password Management application. https://www.windowscentral.com/best-password-manager-windows

From there you should be good to go...


Read the following links to fully understand PC Security and Best Practices, you may find them useful....

Answers to Common Security Questions and best Practices

Do I need a Registry Cleaner?

Take care and surf safe

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Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

Please review the following for Tips to help protect from infection

Thank you



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