Chrome detected as Malware

[Khaydri]

Every day for as far back as my logs go when I run a scan it tells me there are no threats, no detections but every dingle report says that there was 1 threat detected, Unspecified, ID-1 and just says its the Chrome exe.

Mal.txt

[Maurice Naggar]

Hello @Khaydri

My name is Maurice.  Let me know what name you prefer to go by.

Do these steps to beef up the browsers on this pc.

 

[   1   ]

Set the Chrome "sync"  to OFF.

Use Chrome browser   to go to https://www.google.com/settings/chrome/sync and sign into your account.
Scroll down until you see the "reset sync" button and click on the button
At the prompt click on "Ok".

 

After we are all finished with this case, you may if you wish / if you need to /  turn the Google Sync back On.

[   2   ]

for Chrome, while Chrome is running:
Press & hold SHIFT+CTRL+Del keys  on keyboard to get menu for clearing browsing data:

Check mark the line  "Browsing history"

Check mark the line "Download history"

Check mark the lined "Cached images and files"
and press Clear Data button  ( in blue )

[   3   ]

After that, make real sure that Chrome is "NOT" set to reload the pages from the last session

Go into the settings menu of Chrome by first clicking  the control icon of Chrome on upper right of the adress bar

Then look deeper in SETTINGS

 

Make real sure it is "NOT" set to "continue where you left off"

.

[   4   ]

See this article on our Malwarebytes Blog
https://blog.malwarebytes.com/security-world/technology/2019/01/browser-push-notifications-feature-asking-abused/

 

You want to disable the ability of each web browser on this machine from being able to allow "push ads". That means Chrome, Firefox, or Edge browser (on Windows 10), or on Opera.

Scroll down to the tips section "How do I disable them".

[   5   ]

I suggest you install the Malwarebytes Browser guard for Chrome.

To get & install the Malwarebytes Browser Guard extension for Chrome,

 

Open this link in your Chrome   browser: 

https://chrome.google.com/webstore/detail/malwarebytes/ihcjicgdanjaechkgeegckofjjedodee

 

Then proceed with the setup.

[Khaydri]

I did that, ran a quick threat scan, it still showed up. No name, Type: Unspecified, directory Chrime.exe, Action Blocked, ID -1

 

And it doesn't show up until I actually go check the report its self. The scan doesn't say there were any detections.

[Maurice Naggar]

reminder to all other readers.   This help section is strictly one to one.   This topic is only for the originator   KHAYDRI

 

(   A    )   Make real sure you have completed all the tips listed before.

(     B     )

We have to see the detection logs in order to have full details about these Block event notices.

The web protection / Malwarebytes real-time protection is keeping the pc safe from potential harm.   Whatever "it" was, it is STOPPED.

 

I would appreciate  getting some key details from this machine.
 NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

Do have patience while the report tool runs.  It may take several minutes.  Just let it run & take its time.  You may want to close your other open windows so that there is a clear field of view.
Download Malwarebytes Support Tool
    
  
    Once the file is downloaded, open your Downloads folder/location of the downloaded file
    Double-click mb-support-1.7.0.827.exe  to run the report

Once it starts, you will see a first screen with 2 buttons.  Click the one on the left marked "I don't have an open support ticket".

        You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent.
        
    Place a checkmark next to Accept License Agreement and click Next
Now click the left-hand side pane "I do not have an open support ticket"

    You will be presented with a page stating, "Get Started!"
    Do NOT use the button “Start repair” !   But look instead at the far-left options list in black.

    Click the Advanced tab on the left column
    
    Click the Gather Logs button
    
    A progress bar will appear and the program will proceed with getting logs from your computer.  Please do have patience.  It takes several minutes to gather.
   
    Upon completion, click a file named mbst-grab-results.zip will be saved to your Desktop. Click OK.  Then Exit the tool.

    Please attach the ZIP file in your next reply.

[Khaydri]

I've found a new issue. Whenever I click to see the report right after the scan it doesn't show up. But when I go to Scanner > Reports > and check any report it shows me a report from a year ago. They all have Scan time 00:00:00 and 1 detection.

I attached the report I just ran a few min ago, look at the date and stuff

Malware.txt

[Khaydri]

I just updated to 4.2.0 and now its fixed. The reports are showing the right info and the detection is gone in all of them going back all 30 days.

[Maurice Naggar]

Hello.   I am very glad to read that the pc now has Malwarebytes version 4.2

The version that it had before this was a very very old   Version: 3.7.1.2839.

Is there anything else that you need at this time ?

Cheers.

[Maurice Naggar]

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread.

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