Jump to content

Can't connect to the internet after running mbam


Recommended Posts

I ran a routine mbam scan earlier today not expecting to find anything but it did come up with something. After deleting it I can no longer connect to the internet on my computer. I am on a LAN with 2 other computers and they both work fine but mine does not. Since I am not on my computer I can't post the entire log but this is the only problem it found.

Registry Keys Infected:

HKEY_LOCAL_Machine\System\CurrentControlSet\Services\NDISRD (Trojan.Agent) Quarantine and deleted successfully.

I'm not sure if this is the reason I can't connect to the internet or if its something else but this is the only thing that showed up on mbam. Also after using this other computer on the network my computer seems much slower (when it actually worked) even though nothing else came up on the scan but that is a problem for another day I guess. I really need to be able to connect to the net so if anyone can help me out please do.

Thank you in advance

Ozmo

Link to post
Share on other sites

  • Root Admin

You really need to post a new post in the HJT forum where someone can assist you with this. The Malware has probably disabled the network and it may need further scans and fixes to recover, but we don't work on logs here in the General forum.

Scan and post logs - read note at bottom in green

If you're having Malware related issues with your computer that you're unable to resolve.

  1. Please read and follow the instructions provided here: I'm infected - What do I do now?
  2. If needed please post your logs in a NEW topic here: Malware Removal - HijackThis Logs
  3. When posting logs please do not use any Quote, Code, or other tags. Please copy/paste directly into your post and do not attach files unless requested.

  • Please do not post any logs in the General forum. We do not work on any logs posted in the General forum.
  • Please do not install any software or use any removal/scanning tool except for those you're requested to run by the Helper that will assist you.
  • Using these other tools often makes the cleanup task more difficult and time consuming.
  • If you have already submitted for assistance at one of the other support sites on the Internet then you should not post a new log here, you should stay working with the Helper from that site until the issue is resolved.
  • Do not assume you're clean because you don't see something in the logs. Please wait until the person assisting you provides feedback.
  • There are often many others that require asistance as well, so please be patient. If no one has responded within 48 hours then please go ahead and post a request for review

  • NOTE: If for some reason you're unable to run some or any of the tools in the first link, then skip that step and move on to the next one. If you can't even run HijackThis, then just proceed and post a NEW topic as shown in the second link describing your issues and someone will assist you as soon as they can.

Link to post
Share on other sites

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.