Lifetime License Blacklisted from 2008

[Seattlebaby]

I just tried to reinstall my malware bytes, and it shows my license is blacklisted. I went to the page where it shows you can deactivate the devices on this account, and it showed 2. Strange I only have it on one PC. Also I got a strange call from some guy asking is my PC Okay! Its working fine. I'm using it now I thought to myself, and said I don't own a PC. He hung up! Well im thinking now they've been in my email and got my license. number. I need help with this blacklisted issue is my first step. 

 

I did run CC Cleaner and RKill and Hitman Pro after RKill first, and then CC Cleaner last.  Rkill killed something off! Also I did a support ticket. Hope that helps speed things along. 

 

Rkill 2.8.4 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2019 BleepingComputer.com
More Information about Rkill can be found at this link:
http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 10/03/2019 04:38:29 AM in x64 mode.
Windows Version: Windows 7 Ultimate Service Pack 1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * C:\Users\BUYNSE~1\AppData\Local\Temp\92bf00bd-1215-4b01-bea5-adc4885bdb37\setup.exe (PID: 30176) [T-HEUR]

1 proccess terminated!

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * Windows Defender Disabled

   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001

Checking Windows Service Integrity: 

 * Windows Defender (WinDefend) is not Running.
   Startup Type set to: Manual

 * TBS [Missing Service]

Searching for Missing Digital Signatures: 

 * No issues found.

Checking HOSTS File: 

 * No issues found.

Program finished at: 10/03/2019 04:38:52 AM
Execution time: 0 hours(s), 0 minute(s), and 23 seconds(s)

[Malwarebytes]

***This is an automated reply***

Hi,

Thanks for posting in the Malwarebytes 3 Help forum.

 

If you are having technical issues with our Windows product, please do the following: 

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[Firefox]

Sorry to hear about your issues.  You have already done the best course of action, which is to create a support ticket.  They are the only ones that can help with this matter.  Please stick with your support ticket and look for any possible replies in the Junk/Spam folders in case they get caught there.

Thanks