can't reactivate license

[TRUS]

just updated MBAM and have the same problem >.<

[LiquidTension]

Hello,

Thanks for reporting the issue.

Please carry out steps #4 and #5 in the topic linked below so we can see what's going on:
https://forums.malwarebytes.com/topic/190532-having-problems-using-malwarebytes-please-follow-these-steps/

Thank you!

[TRUS]

3.6.1 working fine and 3.7.1 Unable to contact license server, logs from 3.7.1 attached

mbst-grab-results.zip

[LiquidTension]

Thanks for the file.

We're currently investigating an incompatibility issue with Malwarebytes 3.7 and software that insert a DLL into the Winsock. In your case, the issue is related to the Proxifier version 3.29 program installed on your computer.

At this current time, the only options are to either uninstall the program or revert to the previous Malwarebytes version (3.6.1).
 

[TRUS]

4 minutes ago, LiquidTension said:

Thanks for the file.

We're currently investigating an incompatibility issue with Malwarebytes 3.7 and software that insert a DLL into the Winsock. In your case, the issue is related to the Proxifier version 3.29 program installed on your computer.

At this current time, the only options are to either uninstall the program or revert to the previous Malwarebytes version (3.6.1).
 

Removing proxifier solved issue, ty. Probably topic starter have something similar