legendrules Posted January 31, 2019 ID:1295752 Share Posted January 31, 2019 We've been getting few complaints from users for not being able to safely install our software product. We believe Malwarebytes is falsely detecting infection in the software and it does require verification. For testing, please use the following URL.https://plagiarismcheckerx.com/download One thing to mention here is that the our application has been identified safe by all top ranked Antiviruses including McAfee, Avira, AVG, TrendMicro, Bitdefender and etc. Please look into this matter quickly as it effects our product credibility and creates bad image to the users. Link to post Share on other sites More sharing options...
Staff cli Posted January 31, 2019 Staff ID:1295761 Share Posted January 31, 2019 Hi, Do you have any logs? this is so I can more quickly identify what specifically is being detected. Thanks Link to post Share on other sites More sharing options...
legendrules Posted January 31, 2019 Author ID:1295778 Share Posted January 31, 2019 Please have a look to the attachments. We have received these from one of our clients. Link to post Share on other sites More sharing options...
Staff cli Posted January 31, 2019 Staff ID:1295784 Share Posted January 31, 2019 Thanks for providing them. Since it is being detected as a PUP, you can read more about it here and apply for PUP reconsideration. Link to post Share on other sites More sharing options...
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