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multiple updates today & now activation is removed


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Today (5 October 2018), on two of my computers, I have twice gotten notification pop-ups of MWB updates to be installed and both times I installed them and re-booted.  Now my MWB is at:
MWB version 3.6.1.2711, Comp version 1.0.463, Update pkg version 1.0.7207 BUT my license is no longer active.

Is it normal to get more than 1 update in a day ?  Were both legitimate ?  Has anyone else seen this loss of activation status ?

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Hello and Welcome!

I highly doubt that the update you installed was fake or malicious.  There have been occasions during the update process where one looses its activation (if I recall correctly).

You can always download the latest version from the main site if your concerned about the update messages.  If you would like to un-install and then install the latest version you can use there support tool to do that.


Please do the following and it will remove your current version and install the latest one:

  1. Run the Malwarebytes Support Tool
  2. Accept the EULA and click Advanced Options on the main page (not Get Started)
  3. Click the Clean button, and allow it to restart your system and then reinstall Malwarebytes, either by allowing the tool to do so when it offers to on restart, or by downloading and installing the latest version from here


Please let us know how it goes and if the issue persists or if any additional issues occur.

Thanks

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