Malwarebytes with Standard PC Microsoft Account

[Massimiliano]

Hello everyone,
a few months ago I bought for my nephews a premium license of malwarebytes to protect them in all respects, setting on their pc their account as a PC administrator but not of the "Microsoft Family".
The problem that I have found is that in this way, despite their Microsoft accounts are related to that of the mother, which restricts their use in particular regarding the daily time being minors (can not make any kind of purchase on the store), with Microsoft's Family Option, Microsoft's parental control has failed.
My sister then turned their accounts into Standard accounts in order to have control over their use of the PC.
In this way Malwarebytes (last version) works correctly and completely?
On their PC, a Scanning of Noctive Elements is performed every 24 hours and a complete scan every month. Does it happen correctly? Should malware be detected, they would be eliminated completely? Or does the use of Malwarebytes become useless? (I add that each of them has its own computer for which there is no material possibility to carry out a daily check on the presence of detected and not deleted malware).
Thanks to all those who will clarify my ideas.
Greetings
Massimiliano

[Malwarebytes]

***This is an automated reply***

Hi,

Thanks for posting in the Malwarebytes 3 Help forum.

 

If you are having technical issues with our Windows product, please do the following: 

Spoiler

If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply:

NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

• Download Malwarebytes Support Tool
• Once the file is downloaded, open your Downloads folder/location of the downloaded file
• Double-click mb-support-X.X.X.XXXX.exe to run the program
  • You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent.
• Place a checkmark next to Accept License Agreement and click Next
• You will be presented with a page stating, "Welcome to the Malwarebytes Support Tool!"
• Click the Advanced Options link
  
  
   
• Click the Gather Logs button
  
  
   
• A progress bar will appear and the program will proceed to gather troubleshooting information from your computer
• Upon completion, click OK
• A file named mbst-grab-results.zip will be saved to your Desktop
• Please attach the file in your next reply. Before submitting your reply, be sure to enable "Notify me of replies" like so:
  
     
  
  
  Click "Reveal Hidden Contents" below for details on how to attach a file:
   
  Spoiler

  To save attachments, please click the link as shown below. You can click and drag the files to this bar or you can click the choose files, then browse to where your files are located, select them and click the Open button.

  
   

One of our experts will be able to assist you shortly.

 

If you are having licensing issues, please do the following: 

Spoiler

For any of these issues:

• Renewals
• Refunds (including double billing)
• Cancellations
• Update Billing Info
• Multiple Transactions
• Consumer Purchases
• Transaction Receipt

Please contact our support team at https://support.malwarebytes.com/community/consumer/pages/contact-us to get help

If you need help looking up your license details, please head here: https://support.malwarebytes.com/docs/DOC-1264 

 

Thanks in advance for your patience.

-The Malwarebytes Forum Team

[exile360]

Greetings,

Malwarebytes scans should work fine within limited accounts because the scan and scheduler run as a service which has higher than administrative privileges and scans all user accounts on a computer, including local user folders and local user registry hives so it shouldn't be a problem in this regard.

With that said, there are occasionally program updates for new product versions which need to be installed through an administrative user account because administrative privileges are required to install software, so I would recommend occasionally logging into these systems as an admin, opening Malwarebytes and navigating to Settings>Application and clicking on the Install Application Updates button to make sure that the program is fully up to date with new versions and components, restarting the system if prompted to complete the installation process.  It's not unlike updating other software on the system such as browsers and plugins to help stay secure.

[Massimiliano]

Hello exile

Thank you for the clarifications.
Scanning works and it's OK, updates must be done with an administrator account. Does it also remove the malware found with the limited account or just the scan? I ask because it is not specifically indicated; maybe it's me that I have not caught.

I thank you for the further clarification.

A greeting

Massimiliano

[exile360]

Yes, it removes the threats as well because it operates through a system level service and drivers, all of which run with higher than admin privileges.

[Massimiliano]

Thank you very much

So I will only tell my sister to access the PCs indicatively once a month, maybe during the Patch Tuesday so as to check all available updates.
As always you have been very kind.
Happy holiday
Massimiliano

[exile360]

Yep, that's generally how I handle product updates as well.  I've made it a regular part of my monthly Patch Tuesday routine (along with updating Flash etc. for my various browsers).  It makes it easy to remember to do and less of a hassle that way.