Outlook error message

[csgmoore]

I'm getting the follow error message from Outlook:
Task 'charlotte- Sending' reported error (0x800CCC1A) : 'Your server does not support the connection encryption type you have specified. Try changing the encryption method. Contact your mail server administrator or Internet service provider (ISP) for additional assistance.'
Task 'charlotte - Receiving' reported error (0x800CCC1A) : 'Your server does not support the connection encryption type you have specified. Try changing the encryption method. Contact your mail server administrator or Internet service provider (ISP) for additional assistance.'

Is this something to do with Malwarebytes installed on my computer? I access the webmail fine. 

Edited July 18, 2018 by AdvancedSetup
Removed email address from post

[csgmoore]

Help, please!

[AdvancedSetup]

Hello @csgmoore and

Have you recently changed any settings in Outlook or on your network or router?

Let's get some logs to take a quick look and see if anything obvious shown or not

 

Please download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system.
You can check here if you're not sure if your computer is 32-bit or 64-bit

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
• The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well.

 

Thanks

Ron