totallynuts21 Posted August 23, 2009 ID:113865 Share Posted August 23, 2009 I run malwarebytes and it says i have 2 files infected. I remove the files, but on reboot they are right back there. I get all kinds of crazy error maessages. mbam_log_2009_07_24__14_39_30_.txtHijackthis_Log_File.txt Link to post Share on other sites More sharing options...
Staff screen317 Posted August 25, 2009 Staff ID:114784 Share Posted August 25, 2009 Hi totallynuts21 and welcome to Malwarebytes.I'm afraid I have bad news.Your logs reveal a backdoor trojan. A backdoor severely compromises system integrity.A compromised system may allow illicit network connections, disabling of security software, modifying critical system files and collection and transmiission of personal identifiable information without your consent.I recommend that you disconnect this PC from the Internet immediately, and only reconnect to download any tools that are required. If you do any banking or other financial transactions on the PC or it if it contains any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.Though the Trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of Trojan, the best course of action would be a reformat and reinstall of the OS. If it were on my PC I would not hesitate for a moment to do so. Please read these for more information:How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?When Should I Format, How Should I ReinstallShould you decide not to follow that advice, we will of course do our best to clean the computer of any infections that we can see but, as I already stated, we can in no way guarantee it to be trustworthy.Should you have any questions, please feel free to ask.Let me know what you decide.If you cannot format, please visit this webpage for instructions for running ComboFix: http://www.bleepingcomputer.com/combofix/how-to-use-combofixWhen the tool is finished, it will produce a report for you.Please post the C:\ComboFix.txt along with a new HijackThis log so we may continue cleaning the system.-screen317 Link to post Share on other sites More sharing options...
Staff screen317 Posted September 3, 2009 Staff ID:119739 Share Posted September 3, 2009 Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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