IP Open Event Error Code: 2

[tom7601]

When Windows XP Pro gets to the desktop, or when I click on the Start Protection button in the Anti-Malware Protection tab, I get the following error message:

[iPopenEvent] Failed to perform desired action. Error Code: 2

I can click OK and everything seems to operate normally, but I apparently don't have IP protection.

I think I need to reinstall Anti-Malware. If I download the free version, is there a way to add my registration key?

Thank you for any help you can give me.

Tom - Vista, CA - USA

[TeMerc]

Yes, reinstall may fix this issue.

To register Malwarebytes' Anti-Malware and release the PRO features, please do as instructed below. Instructions are assuming you have Malwarebytes installed.

There should be an Malwarebytes' Anti-Malware icon on the desktop, double-click that to open program. If there is no icon, you can go to:

C:\Windows\Program Files\Malwarebytes Anti-Malware<<<<this folder... and double click the mbam icon in that folder

Once open, there will be a series of tabs, labeled in order:

Scanner | Protection | Update | Quarantine | Logs | Ignore list | Settings | More Tools | About

Click the 'Protection' tab.

In that section will be a button labeled 'Register', click that button and you will get a new dialog box labeled 'Register Product'. Insert the ID in the first section and the key into the next.

Please make sure you are COPYING and PASTING the license key directly from the confirmation email into the proper fields. Please also make sure you are only including the letters and numbers and not the words ID or Key. Finally, make sure you are not including additional spaces before or after the ID and Key.

If done correctly you should get it registered.

[tom7601]

Yes, reinstall may fix this issue.

To register Malwarebytes' Anti-Malware and release the PRO features, please do as instructed below. Instructions are assuming you have Malwarebytes installed.

There should be an Malwarebytes' Anti-Malware icon on the desktop, double-click that to open program. If there is no icon, you can go to:

C:\Windows\Program Files\Malwarebytes Anti-Malware<<<<this folder... and double click the mbam icon in that folder

Once open, there will be a series of tabs, labeled in order:

Scanner | Protection | Update | Quarantine | Logs | Ignore list | Settings | More Tools | About

Click the 'Protection' tab.

In that section will be a button labeled 'Register', click that button and you will get a new dialog box labeled 'Register Product'. Insert the ID in the first section and the key into the next.

Please make sure you are COPYING and PASTING the license key directly from the confirmation email into the proper fields. Please also make sure you are only including the letters and numbers and not the words ID or Key. Finally, make sure you are not including additional spaces before or after the ID and Key.

If done correctly you should get it registered.

You are so right! I reinstalled it and the error went away. I registered quite a while ago and everything has been fine. It seems the problem appeared after I did the update. It still showed my user key, but gave me the error message.

Thank you for the help, it is much appreciated!

Tom - Vista, CA - USA

[TeMerc]

Glad that worked out for you. More than happy to have helped out.