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Questionable Programs in Dell PC / Remove?

FoundMarbles
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  • 4 weeks later...
FoundMarbles

FoundMarbles

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Aura, Thank You! Yes, It has been a while since I posted that question and you are the first response I have had. As noted in the question, I'm just wondering if any OR all of those Dell  programs are require. (Dumb me,  Dell Update is an obvious keeper!)  The product is registered already and the all those support bits have prove hard to navigate or useless. I just phone them instead.

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Aura

Aura

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Well, in order to answer you, I'll need a list of the programs that are installed on your system so let's take a look.

3Al62Pm.pngMiniToolBox

  • Download MiniToolBox and move the file to your Desktop
  • Right-click on MiniToolBox.exe and select Spcusrh.pngRun as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users)
  • Check the following options:
    • List Installed Programs
    • List Last 10 Event Viewer Errors
      Yjt97o0.png
  • Once this is done, click on Go and wait for the scan to complete
  • Once the scan is complete, a log will open. Please copy/paste the content of the output log in your next reply

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FoundMarbles

FoundMarbles

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Hi Aura, Here is the resulting file:

MiniToolBox by Farbar  Version: 17-06-2016
Ran by owner (administrator) on 28-11-2017 at 21:43:03
Running from "C:\Users\owner\Desktop"
Microsoft Windows 10 Home  (X64)
Model: Inspiron 3668 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/24/2017 07:50:25 PM) (Source: Application Error) (User: )
Description: Faulting application name: mbamservice.exe, version: 3.1.0.415, time stamp: 0x5881b7a1
Faulting module name: arwlib.dll, version: 3.0.0.390, time stamp: 0x58af57f8
Exception code: 0xc0000005
Fault offset: 0x0000000000070b94
Faulting process ID: 0x10b0
Faulting application start time: 0xmbamservice.exe0
Faulting application path: mbamservice.exe1
Faulting module path: mbamservice.exe2
Report ID: mbamservice.exe3
Faulting package full name: mbamservice.exe4
Faulting package-relative application ID: mbamservice.exe5

Error: (11/23/2017 11:04:00 PM) (Source: Application Error) (User: )
Description: Faulting application name: mbamservice.exe, version: 3.1.0.415, time stamp: 0x5881b7a1
Faulting module name: arwlib.dll, version: 3.0.0.390, time stamp: 0x58af57f8
Exception code: 0xc0000005
Fault offset: 0x0000000000070b94
Faulting process ID: 0x119c
Faulting application start time: 0xmbamservice.exe0
Faulting application path: mbamservice.exe1
Faulting module path: mbamservice.exe2
Report ID: mbamservice.exe3
Faulting package full name: mbamservice.exe4
Faulting package-relative application ID: mbamservice.exe5

Error: (11/23/2017 05:06:50 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine QueryFullProcessImageNameW.  hr = 0x80070006, The handle is invalid.
.


Operation:
   Executing Asynchronous Operation

Context:
   Current State: DoSnapshotSet

Error: (11/23/2017 05:06:42 PM) (Source: .NET Runtime) (User: )
Description: Application: PostInstall.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.ArgumentException
   at System.IO.Path.CheckInvalidPathChars(System.String, Boolean)
   at System.IO.Path.Combine(System.String, System.String)
   at utilities.UserCredConfig.PerformConfig(Boolean, System.String)
   at PostInstall.Program.Main(System.String[])

Error: (11/23/2017 05:06:40 PM) (Source: PostOnce.exe) (User: )
Description: [1] ERROR- Merge back telemetry event faile: System.Xml.XmlException: Root element is missing.
   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
   at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
   at System.Xml.XmlDocument.Load(XmlReader reader)
   at System.Xml.XmlDocument.Load(String filename)
   at Excal.Telemetry.EventManager.MergeEventFile() #StackInfo#

Error: (11/21/2017 04:43:14 PM) (Source: Application Error) (User: )
Description: Faulting application name: mbamservice.exe, version: 3.1.0.415, time stamp: 0x5881b7a1
Faulting module name: arwlib.dll, version: 3.0.0.390, time stamp: 0x58af57f8
Exception code: 0xc0000005
Fault offset: 0x0000000000070b94
Faulting process ID: 0xed8
Faulting application start time: 0xmbamservice.exe0
Faulting application path: mbamservice.exe1
Faulting module path: mbamservice.exe2
Report ID: mbamservice.exe3
Faulting package full name: mbamservice.exe4
Faulting package-relative application ID: mbamservice.exe5

Error: (11/21/2017 08:55:44 AM) (Source: DellSupportAssistRemedationService.exe) (User: )
Description: [5] ERROR- FindPartObjects() Lable not matched! Target:WINRETOOLS, Current:DELLSUPPORT, Partition:PartitionPos {disk:0, part:6}, curGptTypeStr:{de94bba4-06d1-4d40-a16a-bfd50179d6ac} #StackInfo#

Error: (11/21/2017 08:55:44 AM) (Source: DellSupportAssistRemedationService.exe) (User: )
Description: [5] ERROR- FindPartObjects() Lable not matched! Target:WINRETOOLS, Current:Image, Partition:PartitionPos {disk:0, part:5}, curGptTypeStr:{de94bba4-06d1-4d40-a16a-bfd50179d6ac} #StackInfo#

Error: (11/21/2017 08:25:43 AM) (Source: DellSupportAssistRemedationService.exe) (User: )
Description: [4] ERROR- Merge back telemetry event faile: System.Xml.XmlException: Root element is missing.
   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
   at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
   at System.Xml.XmlDocument.Load(XmlReader reader)
   at System.Xml.XmlDocument.Load(String filename)
   at Excal.Telemetry.EventManager.MergeEventFile() #StackInfo#

Error: (11/21/2017 08:20:44 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine QueryFullProcessImageNameW.  hr = 0x80070006, The handle is invalid.
.


Operation:
   Executing Asynchronous Operation

Context:
   Current State: DoSnapshotSet


System errors:
=============
Error: (11/28/2017 11:50:48 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable

Error: (11/28/2017 11:50:48 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable

Error: (11/26/2017 04:47:14 PM) (Source: DCOM) (User: DESKTOP-4KNLURF)
Description: application-specificLocalActivation{9A4948D9-13FC-4FAC-B60A-FBA6EE0FB11C}{50E1C3FD-EC35-490E-9CCF-C68F9AE91919}DESKTOP-4KNLURFownerS-1-5-21-151752392-1570635984-2468627807-1001LocalHost (Using LRPC)Microsoft.Windows.Photos_2017.39091.16340.0_x64__8wekyb3d8bbweS-1-15-2-2226957697-3030467180-2301525-4248967783-2024719031-2325529081-2915787518

Error: (11/24/2017 07:51:05 PM) (Source: Service Control Manager) (User: )
Description: The Malwarebytes Service service terminated unexpectedly. It has done this 1 time(s).

Error: (11/24/2017 10:01:32 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable

Error: (11/24/2017 10:01:32 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable

Error: (11/24/2017 10:00:55 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the NvStreamNetworkSvc service to connect.

Error: (11/24/2017 10:00:50 AM) (Source: Service Control Manager) (User: )
Description: The CldFlt service failed to start due to the following error:
%%50 = The request is not supported.


Error: (11/23/2017 11:05:47 PM) (Source: Service Control Manager) (User: )
Description: The Malwarebytes Service service terminated unexpectedly. It has done this 2 time(s).

Error: (11/23/2017 10:06:26 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}{4839DDB7-58C2-48F5-8283-E1D1807D0D7D}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)UnavailableUnavailable


Microsoft Office Sessions:
=========================
Error: (11/24/2017 07:50:25 PM) (Source: Application Error)(User: )
Description: mbamservice.exe3.1.0.4155881b7a1arwlib.dll3.0.0.39058af57f8c00000050000000000070b9410b001d36535069a1b35C:\Program Files\Malwarebytes\Anti-Malware\mbamservice.exeC:\PROGRAM FILES\MALWAREBYTES\ANTI-MALWARE\arwlib.dll8285f52b-a104-4818-8cb1-a92a3d4b33a9

Error: (11/23/2017 11:04:00 PM) (Source: Application Error)(User: )
Description: mbamservice.exe3.1.0.4155881b7a1arwlib.dll3.0.0.39058af57f8c00000050000000000070b94119c01d363a94e2dd4a0C:\Program Files\Malwarebytes\Anti-Malware\mbamservice.exeC:\PROGRAM FILES\MALWAREBYTES\ANTI-MALWARE\arwlib.dll3e5bea73-d712-464a-918d-23bbdc592612

Error: (11/23/2017 05:06:50 PM) (Source: VSS)(User: )
Description: QueryFullProcessImageNameW0x80070006, The handle is invalid.


Operation:
   Executing Asynchronous Operation

Context:
   Current State: DoSnapshotSet

Error: (11/23/2017 05:06:42 PM) (Source: .NET Runtime)(User: )
Description: Application: PostInstall.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.ArgumentException
   at System.IO.Path.CheckInvalidPathChars(System.String, Boolean)
   at System.IO.Path.Combine(System.String, System.String)
   at utilities.UserCredConfig.PerformConfig(Boolean, System.String)
   at PostInstall.Program.Main(System.String[])

Error: (11/23/2017 05:06:40 PM) (Source: PostOnce.exe)(User: )
Description: [1] ERROR- Merge back telemetry event faile: System.Xml.XmlException: Root element is missing.
   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
   at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
   at System.Xml.XmlDocument.Load(XmlReader reader)
   at System.Xml.XmlDocument.Load(String filename)
   at Excal.Telemetry.EventManager.MergeEventFile() #StackInfo#

Error: (11/21/2017 04:43:14 PM) (Source: Application Error)(User: )
Description: mbamservice.exe3.1.0.4155881b7a1arwlib.dll3.0.0.39058af57f8c00000050000000000070b94ed801d362cbe0336e62C:\Program Files\Malwarebytes\Anti-Malware\mbamservice.exeC:\PROGRAM FILES\MALWAREBYTES\ANTI-MALWARE\arwlib.dll1c5516a8-fe5a-4968-83f6-cd4f66c6fe13

Error: (11/21/2017 08:55:44 AM) (Source: DellSupportAssistRemedationService.exe)(User: )
Description: [5] ERROR- FindPartObjects() Lable not matched! Target:WINRETOOLS, Current:DELLSUPPORT, Partition:PartitionPos {disk:0, part:6}, curGptTypeStr:{de94bba4-06d1-4d40-a16a-bfd50179d6ac} #StackInfo#

Error: (11/21/2017 08:55:44 AM) (Source: DellSupportAssistRemedationService.exe)(User: )
Description: [5] ERROR- FindPartObjects() Lable not matched! Target:WINRETOOLS, Current:Image, Partition:PartitionPos {disk:0, part:5}, curGptTypeStr:{de94bba4-06d1-4d40-a16a-bfd50179d6ac} #StackInfo#

Error: (11/21/2017 08:25:43 AM) (Source: DellSupportAssistRemedationService.exe)(User: )
Description: [4] ERROR- Merge back telemetry event faile: System.Xml.XmlException: Root element is missing.
   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
   at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
   at System.Xml.XmlDocument.Load(XmlReader reader)
   at System.Xml.XmlDocument.Load(String filename)
   at Excal.Telemetry.EventManager.MergeEventFile() #StackInfo#

Error: (11/21/2017 08:20:44 AM) (Source: VSS)(User: )
Description: QueryFullProcessImageNameW0x80070006, The handle is invalid.


Operation:
   Executing Asynchronous Operation

Context:
   Current State: DoSnapshotSet


CodeIntegrity Errors:
===================================
  Date: 2017-11-20 10:55:17.827
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume3\Program Files\Malwarebytes\Anti-Malware\mbae64.dll that did not meet the Store signing level requirements.

  Date: 2017-11-20 10:54:45.022
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume3\Program Files\Malwarebytes\Anti-Malware\mbae64.dll that did not meet the Store signing level requirements.

  Date: 2017-11-20 10:54:44.915
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume3\Program Files\Malwarebytes\Anti-Malware\mbae64.dll that did not meet the Store signing level requirements.

  Date: 2017-11-20 09:50:26.892
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume3\Program Files\Malwarebytes\Anti-Malware\mbae64.dll that did not meet the Store signing level requirements.

  Date: 2017-11-20 09:49:55.824
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume3\Program Files\Malwarebytes\Anti-Malware\mbae64.dll that did not meet the Store signing level requirements.

  Date: 2017-11-20 09:49:55.634
  Description: Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe) attempted to load \Device\HarddiskVolume3\Program Files\Malwarebytes\Anti-Malware\mbae64.dll that did not meet the Store signing level requirements.


=========================== Installed Programs ============================

7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Adobe Acrobat Reader DC (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 18.009.20044 - Adobe Systems Incorporated)
Adobe Photoshop CS2 (HKLM-x32\...\Adobe Photoshop CS2 - {236BB7C4-4419-42FD-0409-1E257A25E34D}) (Version: 9.0 - Adobe Systems, Inc.)
Ansel (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Ansel) (Version: 382.66 - NVIDIA Corporation) Hidden
CCleaner (HKLM\...\CCleaner) (Version: 5.28 - Piriform)
CyberLink Media Suite Essentials (HKLM-x32\...\InstallShield_{8F14AA37-5193-4A14-BD5B-BDF9B361AEF7}) (Version: 12 - CyberLink Corp.)
D3DX10 (HKLM-x32\...\{E09C4DB7-630C-4F06-A631-8EA7239923AF}) (Version: 15.4.2368.0902 - Microsoft) Hidden
Dell Customer Connect (HKLM-x32\...\{04A41EBC-AB30-4574-A14D-E0CDFE31AB70}) (Version: 1.5.1.0 - Dell Inc.)
Dell Digital Delivery (HKLM-x32\...\{99B7C4B5-DC14-441D-A5B6-7340F682BC81}) (Version: 3.1.1117.0 - Dell Products, LP)
Dell Foundation Services (HKLM\...\{BDB50421-E961-42F3-B803-6DAC6F173834}) (Version: 3.4.16100.0 - Dell Inc.)
Dell Help & Support (HKLM\...\{457EFE69-8F49-43E0-80F9-1DEF4F7690C2}) (Version: 2.5.23.0 - Dell Inc.) Hidden
Dell Help & Support (HKLM-x32\...\InstallShield_{457EFE69-8F49-43E0-80F9-1DEF4F7690C2}) (Version: 2.5.23.0 - Dell Inc.)
Dell Product Registration (HKLM-x32\...\InstallShield_{0CB75726-FC62-4609-B5DA-0031E64F771B}) (Version: 3.0.128.0 - Dell Inc.)
Dell SupportAssist (HKLM\...\PC-Doctor for Windows) (Version: 1.3.6855.72 - Dell)
Dell SupportAssist Remediation (HKLM\...\{EEB1E6AD-5E5E-46C0-B60C-BF208CE755A3}) (Version: 3.1.1.3834 - Dell Inc.) Hidden
Dell SupportAssist Remediation (HKLM-x32\...\{61737d36-07ae-47a4-a2f5-3f2979f77e50}) (Version: 3.1.1.3834 - Dell Inc.)
Dell SupportAssistAgent (HKLM\...\{18EF001B-B005-46CB-917B-112BA69ED85E}) (Version: 2.0.3.10 - Dell)
Dell Update - SupportAssist Update Plugin (HKLM\...\{2228BC43-73DA-4F9A-BEE6-8E9C15328513}) (Version: 3.1.1.3832 - Dell Inc.)
Dell Update (HKLM-x32\...\{F91263FA-BE4D-439D-9C0A-2E7204E0E9E3}) (Version: 1.9.20.0 - Dell Inc.)
Dell WLAN and Bluetooth Client Installation (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 10.0 - Dell Inc.)
Dropbox 20 GB (HKLM-x32\...\{84D8451D-2ED6-3A59-ABA5-2A447F7C6310}) (Version: 4.1.2.0 - Dropbox, Inc.)
Dropbox Update Helper (HKLM-x32\...\{099218A5-A723-43DC-8DB5-6173656A1E94}) (Version: 1.3.59.1 - Dropbox, Inc.) Hidden
DSC/AA Factory Installer (HKLM\...\{F7A70D00-F283-45C8-B163-49EC365D7E27}) (Version: 1.3.6855.72 - PC-Doctor, Inc.) Hidden
EPSON Artisan 830 Series Printer Uninstall (HKLM\...\EPSON Artisan 830 Series) (Version:  - SEIKO EPSON Corporation)
Epson Easy Photo Print 2 (HKLM-x32\...\{674E262F-72EA-41C1-AF16-9727311A4553}) (Version: 2.4.1.0 - SEIKO EPSON CORPORATION)
Epson Event Manager (HKLM-x32\...\{03B8AA32-F23C-4178-B8E6-09ECD07EAA47}) (Version: 2.40.0001 - SEIKO EPSON CORPORATION)
Epson FAX Utility (HKLM-x32\...\{0CBE6C93-CB2E-4378-91EE-12BE6D4E2E4A}) (Version: 1.10.00 - SEIKO EPSON CORPORATION)
Epson PC-FAX Driver (HKLM-x32\...\EPSON PC-FAX Driver 2) (Version:  - )
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
Epson Stylus Photo R2000 Printer Uninstall (HKLM\...\Epson Stylus Photo R2000) (Version:  - SEIKO EPSON Corporation)
Intel(R) Chipset Device Software (HKLM-x32\...\{bb0592a7-5772-4736-9d55-2402740085db}) (Version: 10.1.1.38 - Intel(R) Corporation) Hidden
Intel(R) Management Engine Components (HKLM\...\{1CEAC85D-2590-4760-800F-8DE5E91F3700}) (Version: 11.6.0.1030 - Intel Corporation)
Intel(R) Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 21.20.16.4550 - Intel Corporation)
Intel(R) Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 15.2.1.1028 - Intel Corporation)
Intel(R) Ready Mode Technology (HKLM\...\{E7173746-C254-4F4E-ACCB-D6BD55E76EFE}) (Version: 1.1.70.527 - Intel Corporation)
Malwarebytes version 3.0.6.1469 (HKLM\...\{35065F43-4BB2-439A-BFF7-0F1014F2E0CD}_is1) (Version: 3.0.6.1469 - Malwarebytes)
Maxx Audio Installer (x64) (HKLM\...\{307032B2-6AF2-46D7-B933-62438DEB2B9A}) (Version: 2.7.9134.0 - Waves Audio Ltd.) Hidden
Microsoft Office Home and Student 2016 - en-us (HKLM\...\HomeStudentRetail - en-us) (Version: 16.0.8625.2127 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.7076.1026 - Microsoft Corporation)
Microsoft Research AutoCollage 2008 version 1.1 (HKLM-x32\...\{423D8FBE-EC52-40FD-B2A0-8C9C8F973FD7}) (Version: 1.01.2008 - Microsoft Research)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729 (HKLM\...\{2DFD8316-9EF1-3210-908C-4CB61961C1AC}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{527BBE2F-1FED-3D8B-91CB-4DB0F838E69E}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 (HKLM-x32\...\{050d4fc8-5d48-4b8f-8972-47c82c46020f}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM-x32\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215 (HKLM-x32\...\{d992c12e-cab2-426f-bde3-fb8c53950b0d}) (Version: 14.0.24215.1 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23918 (HKLM-x32\...\{2e085fd2-a3e4-4b39-8e10-6b8d35f55244}) (Version: 14.0.23918.0 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Movie Maker (HKLM-x32\...\{38F03569-A636-4CF3-BDDE-032C8C251304}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Movie Maker (HKLM-x32\...\{DD67BE4B-7E62-4215-AFA3-F123A800A389}) (Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Mozilla Firefox 57.0 (x64 en-US) (HKLM\...\Mozilla Firefox 57.0 (x64 en-US)) (Version: 57.0 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 57.0 - Mozilla)
NewBlue Video Essentials for Windows (HKLM-x32\...\NewBlue Video Essentials for Windows) (Version: 3.0 - NewBlue)
NVIDIA 3D Vision Driver 382.66 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 382.66 - NVIDIA Corporation)
NVIDIA GeForce Experience 2.11.4.125 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.11.4.125 - NVIDIA Corporation)
NVIDIA Graphics Driver 382.66 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 382.66 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.34.27 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.34.27 - NVIDIA Corporation)
NVIDIA PhysX System Software 9.16.0318 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.16.0318 - NVIDIA Corporation)
Office 16 Click-to-Run Extensibility Component (HKLM-x32\...\{90160000-008C-0000-0000-0000000FF1CE}) (Version: 16.0.8625.2127 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Extensibility Component 64-bit Registration (HKLM\...\{90160000-00DD-0000-1000-0000000FF1CE}) (Version: 16.0.8625.2127 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Licensing Component (HKLM\...\{90160000-008F-0000-1000-0000000FF1CE}) (Version: 16.0.8625.2127 - Microsoft Corporation) Hidden
Office 16 Click-to-Run Localization Component (HKLM-x32\...\{90160000-008C-0409-0000-0000000FF1CE}) (Version: 16.0.8326.2076 - Microsoft Corporation) Hidden
Origin (HKLM-x32\...\Origin) (Version: 10.5.6.6235 - Electronic Arts, Inc.)
proDAD Adorage 3.0 (HKLM-x32\...\proDAD-Adorage-3.0) (Version: 3.0.114.1 - proDAD GmbH)
Product Registration (HKLM\...\{0CB75726-FC62-4609-B5DA-0031E64F771B}) (Version: 3.0.128.0 - Dell Inc.) Hidden
Qualcomm Atheros Bluetooth Suite (64) (HKLM\...\{A84A4FB1-D703-48DB-89E0-68B6499D2801}) (Version: 10.0.1.11 - Qualcomm Atheros)
Rainlendar2 (remove only) (HKLM-x32\...\Rainlendar2) (Version:  - )
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 10.0.14393.31228 - Realtek Semiconductor Corp.)
Realtek Ethernet Controller All-In-One Windows Driver (HKLM-x32\...\{F7E7F0CB-AA41-4D5A-B6F2-8E6738EB063F}) (Version: 10.10.714.2016 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.8105 - Realtek Semiconductor Corp.)
Revo Uninstaller 2.0.2 (HKLM\...\{A28DBDA2-3CC7-4ADC-8BFE-66D7743C6C97}_is1) (Version: 2.0.2 - VS Revo Group, Ltd.)
SHIELD Streaming (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_GFExperience.NvStreamSrv) (Version: 7.1.0280 - NVIDIA Corporation) Hidden
SHIELD Wireless Controller Driver (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_ShieldWirelessController) (Version: 2.11.4.125 - NVIDIA Corporation) Hidden
The Sims™ 4 (HKLM-x32\...\{48EBEBBF-B9F8-4520-A3CF-89A730721917}) (Version: 1.36.104.1020 - Electronic Arts Inc.)
Vulkan Run Time Libraries 1.0.42.1 (HKLM\...\VulkanRT1.0.42.1) (Version: 1.0.42.1 - LunarG, Inc.)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)

**** End of log ****

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Aura

Aura

Posted
Posted

So basically, these are the programs you're wondering if you should keep or remove. 

Dell Customer Connect (HKLM-x32\...\{04A41EBC-AB30-4574-A14D-E0CDFE31AB70}) (Version: 1.5.1.0 - Dell Inc.)
Dell Digital Delivery (HKLM-x32\...\{99B7C4B5-DC14-441D-A5B6-7340F682BC81}) (Version: 3.1.1117.0 - Dell Products, LP)
Dell Foundation Services (HKLM\...\{BDB50421-E961-42F3-B803-6DAC6F173834}) (Version: 3.4.16100.0 - Dell Inc.)
Dell Help & Support (HKLM\...\{457EFE69-8F49-43E0-80F9-1DEF4F7690C2}) (Version: 2.5.23.0 - Dell Inc.) Hidden
Dell Help & Support (HKLM-x32\...\InstallShield_{457EFE69-8F49-43E0-80F9-1DEF4F7690C2}) (Version: 2.5.23.0 - Dell Inc.)
Dell Product Registration (HKLM-x32\...\InstallShield_{0CB75726-FC62-4609-B5DA-0031E64F771B}) (Version: 3.0.128.0 - Dell Inc.)
Dell SupportAssist (HKLM\...\PC-Doctor for Windows) (Version: 1.3.6855.72 - Dell)
Dell SupportAssist Remediation (HKLM\...\{EEB1E6AD-5E5E-46C0-B60C-BF208CE755A3}) (Version: 3.1.1.3834 - Dell Inc.) Hidden
Dell SupportAssist Remediation (HKLM-x32\...\{61737d36-07ae-47a4-a2f5-3f2979f77e50}) (Version: 3.1.1.3834 - Dell Inc.)
Dell SupportAssistAgent (HKLM\...\{18EF001B-B005-46CB-917B-112BA69ED85E}) (Version: 2.0.3.10 - Dell)

I don't see any problems in keeping them, but they can be uninstalled if you wish. They don't really serve any purpose in my opinion, but they aren't malicious/dangerous either. So the choice is yours.

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Aura

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Posted

Glad we could help. :)If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!

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