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  1. What is dipladoks.org?The Malwarebytes research team has determined that dipladoks.org is adware. These adware applications display advertisements not originating from the sites you are browsing.This particular one opens a browser window to the domain dipladoks.org which acts as a redirector.How do I know if my computer is affected by dipladoks.org?You may see this task in your Scheduled Tasks:How did dipladoks.org get on my computer?Adware applications use different methods for distributing themselves. This particular one was installed by a bundler.How do I remove dipladoks.org?Our program Malwarebytes can detect and remove this potentially unwanted program. Please download Malwarebytes to your desktop. Double-click mb3-setup-consumer-{version}.exe and follow the prompts to install the program. Then click Finish. Once the program has fully updated, select Scan Now on the Dashboard. Or select the Threat Scan from the Scan menu. If another update of the definitions is available, it will be implemented before the rest of the scanning procedure. When the scan is complete, make sure that all Threats are selected, and click Remove Selected. Restart your computer when prompted to do so. Is there anything else I need to do to get rid of dipladoks.org? No, Malwarebytes removes dipladoks.org completely. This PUP creates a scheduled task. You can read here how to check for and, if necessary, remove Scheduled Tasks. How would the full version of Malwarebytes help protect me?We hope our application and this guide have helped you eradicate this adware.As you can see below the full version of Malwarebytes would have protected you against the dipladoks.org adware. We block the bundlers and some of their domains.Technical details for expertsPossible signs in FRST logs: HKCU\...\Run: [dell] => cmd.exe /c start www.dipladoks.org C:\Windows\System32\Tasks\dell Task: {0838094B-0398-42F9-A31F-F4FC641775E2} - System32\Tasks\dell => cmd.exe /c REG ADD HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run /f /v dell /t REG_SZ /d "cmd.exe /c start www.dipladoks.org" Malwarebytes log: Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 10/15/18 Scan Time: 8:54 AM Log File: 2579e182-d047-11e8-9cbb-00ffdcc6fdfc.json -Software Information- Version: Components Version: 1.0.463 Update Package Version: 1.0.7353 License: Premium -System Information- OS: Windows 7 Service Pack 1 CPU: x64 File System: NTFS User: {computername}\{username} -Scan Summary- Scan Type: Threat Scan Scan Initiated By: Manual Result: Completed Objects Scanned: 238293 Threats Detected: 5 Threats Quarantined: 5 Time Elapsed: 2 min, 37 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Enabled Heuristics: Enabled PUP: Detect PUM: Detect -Scan Details- Process: 0 (No malicious items detected) Module: 0 (No malicious items detected) Registry Key: 3 Adware.StartPage, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\dell, Quarantined, [1064], [582223],1.0.7353 Adware.StartPage, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{0838094B-0398-42F9-A31F-F4FC641775E2}, Quarantined, [1064], [582223],1.0.7353 Adware.StartPage, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\LOGON\{0838094B-0398-42F9-A31F-F4FC641775E2}, Quarantined, [1064], [582223],1.0.7353 Registry Value: 1 Adware.StartPage.USACVAR, HKCU\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|DELL, Quarantined, [6526], [582222],1.0.7353 Registry Data: 0 (No malicious items detected) Data Stream: 0 (No malicious items detected) Folder: 0 (No malicious items detected) File: 1 Adware.StartPage, C:\WINDOWS\SYSTEM32\TASKS\dell, Quarantined, [1064], [582223],1.0.7353 Physical Sector: 0 (No malicious items detected) WMI: 0 (No malicious items detected) (end) As mentioned before the full version of Malwarebytes could have protected your computer against this threat.We use different ways of protecting your computer(s): Dynamically Blocks Malware Sites & Servers Malware Execution Prevention Save yourself the hassle and get protected.
  2. WIndows 10 64 bit Intel Core i7-6820HQ CPU @ 2.70 GHz Dell Latitude E5570 HI guys. Can someone please confirm is g.exe is a virus/malware and if I need to do anything about it in lamens terms please? Thanks Anoop
  3. Hi, Recently we have been experiencing random and spiking plague of the BSOD on our Dell systems (all latitude E7470 + very recently some OptiPlex AIO). For almost all of the machines it is related to either Intel WiFi or Graphic driver (Widi). Some are Kernel_data_inpage and other. Recently we were able to narrow plenty of those errors to malwarebytes. For example, one of the machines was restored to factory image. Some basic software was installed. It looked to be fine until Malwareybtes was installed - instant crash right and left. You would boot computer, login and every few minutes it would result in blue screen. Once malwarebytes was removed BSOD would stop. We have reinstalled it and it seems to be fine now. It is really puzzling. We are using endpoint + anti-exploit. I know dell puts a lot of crap software on their images but this is what we have to live with. Maybe something gets in conflict? Does anyone else experience similar problems? I would say it started around those updates for Intel processors. Any chance malwarebytes has problem with it? I am more than happy to answer any questions.
  4. Good afternoon and Happy New Year! I *just* got a new laptop from Dell - Inspirion 7370 as my previous laptop was aging and seemed to have it's own infections. As soon as I signed into my Microsoft account to install everything, files that synced from prior computer appear to have installed on my new one. I can tell because the packages such as Microsoft Photos, Edge, etc. are named the same as my prior computer and they have dates all prior to when this my current laptop was even created. I've already gone through resetting, clean install, etc, but nothing thus far has worked. I have the option of sending this back to Dell for them to try to repair, but I'd be without my laptop for 12 days. I'm hoping that by posting here, if it is a malware issue, the fine experts might be able to save the time, money, and agony over sending this thing to Dell. I may end up trying to just send it back entirely if we don't make any headway here. So, I tried re-installing Malware Bytes (I have a premium account) but it could not connect and so I ran the MB-Clean which seems to not have been able to get uninstall it. I've pasted that log, as well as the FRST Log and Addition log. I look forward to working with an expert helper closely and will follow all instructions you provide - I know your time is valuable and I sincerely appreciate in advance any help I may receive. Thank you!! PhxGuy FRST.txt Addition.txt mb-clean-results.txt
  5. This is probably a stupid question but I'll ask. I just bought a Dell laptop and have only had it a week or so. Have had nothing but problems with it and Dell keeps telling me it's because of Malwarebytes. I've had Malwarebytes Premium for years and love it. The new laptop had the free trial version of McAfee and I had Dell remove it. They say your not suppose to have more than one anti-virus in Windows 10. I didn't think Malwarebytes was an antivirus only for malware. Has anyone else had this issue? I want to install a free antivirus but I'm not sure which one and afraid to try anything. I think Windows 10 has Windows Defender but is that enough along with Malwarebytes? thanks for your help!
  6. Reading comments on one of the malwarebytes lab posts I learned that Dell Tech Support and PC security is far from good. All of the items in the screenshot were pre-installed from Dell. I was wondering how many of them could be safely removed and which ones actually serve the PC rather than Dell.
  7. Hi! Last week I made some silly downloads, and now my computer is freaking out. I fought it when it first started attacking the computer. I ran rkill unsigned64x, I tried to run mbar, and I ran mbam several times. I thought I won at first. But then problems started to occur. Now, its so bad that I can't even access the start menu or the notifications panel. Windows Defender has been turned off and I can't restart it. When I try to reset the PC, nothing happens. I can't even access the advanced boot menu. I am all out of ideas. I would really appreciate any help in my dilemma. Addition_21-09-2017 10.26.37.txt FRST_21-09-2017 10.26.37.txt Mbam Log.txt
  8. Hi, This morning, several of our computers have quarantined “QTtool Lite.exe”, which seems to be a Dell Backup and Recovery tool. Is this a possible false positive or a legit threat? I attached a screenshot of the detection from the Malwarebytes Management Console. Please advise.
  9. False positive Dell PC Dr Update (Support Assist) - could not upload file - size 60+ MB file - included a print screen of file properties Malwarebytes Anti-Ransomware.zip logs.zip Dell PC Dr Properties.doc
  10. Hello. About 2 months ago, I purchased a Dell Inspiron laptop. - 2.50 GHz Intel Core i5 Processor - 6GB RAM - Windows 8 (64-bit) When I bought it, it was very fast and had no problems whatsoever. However, about 3 weeks ago, it began to slow down, and has since then only been getting slower. When I start up Chrome, it takes several seconds for what I type in the address bar to appear. Opening windows, right-clicking anything - not always, but the majority of the time is quite slow. I cannot think of anything that has happened to cause this - I have always been very cautious with what I download and it was more of a gradual thing than an immediate change. This happens even if I have nothing running in the background - I opened task manager, and nothing seems out of place. I disabled some startup programs I did not need or care for, ran Disk Cleanup, used CCleaner, used PC-decrapifier to delete unwanted programs, I used MalwareBytes (both a full & quick scan), Avira, and SuperAntiSpyware. None of the anti-virus programs even detected anything other than a couple minor threats, which were of course removed. It's not my internet either, it's like this no matter what I am doing. Now I'm pretty good with computers, but at this point I am at a loss of what to do. No one else uses this computer but me, it was not psychically damaged and has not ever had anything spilled on it. Does anyone have any suggestions for me? It's still so new and the specs are quite good, I was able to run graphic intensive games on it with no lag before, but now it's a hassle even when the settings are low! I just can't imagine what the problem could be.
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