Malwarebytes premium 3.2.2 issue

[DK19]

Hi Team

Since I have the windows Falls creator installed, the software fails to keep ransomware protection on and keep asking to check for updates.

I did read that there was going to be an update to fix the above issue. Where can I get this update as when opening the software to check for updates, the message: downloading updates then went back to check for updates

Please advise

Thanks

 

 

[Porthos]

1 hour ago, DK19 said:

Please advise

The update has not been released yet.

l'd like to get a look at what's going on with this machine.  These next scanners will not make any changes to your machine on its own, nor will it divulge any personal information that may compromise your security. Please allow if your AV blocks it.

·  Create and obtain Farbar Recovery Scan Tool (FRST) logs

1. Download FRST and save it to your desktop
   Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit
2. Double-click to run FRST and when the tool opens click "Yes" to the disclaimer
3. Press the "Scan" button
4. This will produce two files in the same location (directory) as FRST: FRST.txt and Addition.txt
   • Leave the log files in the current location, they will be automatically collected by mb-check once you complete the next set of instructions

·  Create and obtain an mb-check log

1. Download MB-Check and save to your desktop
2. Double-click to run MB-Check and within a few second the command window will open, press "Enter" to accept the EULA then click "OK" 
3. This will produce one log file on your desktop: mb-check-results.zip
   • This file will include the FRST logs generated from the previous set of instructions
   • Attach this file to your forum post by clicking on the "Drag files here to attach, or choose files..." or simply drag the file to the attachment area

[DK19]

Hi Porthos

When will the update be released???

See attached file

mb-check-results.zip

 

 

[DK19]

Installing the latest version (3.2.2.2029) did the trick so far...

Needed to perform mbam_clean first