kevinf80 Posted October 28, 2017 ID:1176809 Share Posted October 28, 2017 Hello Hisserto Thanks for that log from ESET, nothing really serious found, I would still recommend that those entries are removed. Navigate to each in turn and right click and select "Delete" C:\Users\ducks\Downloads\Mapscen\ccsetup528.exe F:\Users\Bobby\Downloads\CMBB_Demo_Setup.exe F:\Windows\CouponPrinter.ocx J:\Downloads\ccsetup536.exe How is your PC responding in general, what happens with browser, any redirects or odd behaviour.... Does your system boot up and closeout normally... Thank you, Kevin.... Link to post Share on other sites More sharing options...
Hisserto Posted October 28, 2017 Author ID:1176905 Share Posted October 28, 2017 Hey Kevin, I didn't see it went to the third page. I deleted those files and ran malware and the quick scan of defender and everything came back good. I also removed a bunch of items from my download folders anything else I need to do? Link to post Share on other sites More sharing options...
kevinf80 Posted October 28, 2017 ID:1176929 Share Posted October 28, 2017 Yes three pages, we`ve been busy... If your PC has no issue we can clean up.. Uninstall Sophos AV http://www.askvg.com/how-to-completely-uninstall-remove-a-software-program-in-windows-without-using-3rd-party-software/ Next, Type or copy paste %userprofile%\appdata\local into the search function, scroll to and delete ESET folder Next, Download "Delfix by Xplode" and save it to your desktop. Or use the following if first link is down:"Delfix link mirror" If your security program alerts to Delfix either, accept the alert or turn your security off. Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator Make Sure the following items are checked: Remove disinfection tools <----- this will remove tools we may have used. Purge System Restore <--- this will remove all previous and possibly exploited restore points, a new point relative to system status at present will be created. Reset system settings <--- this will reset any system settings back to default that were changed either by us during cleansing or malware/infection Now click on "Run" and wait patiently until the tool has completed. The tool will create a log when it has completed. We don't need you to post this. Any remnant files/logs from tools we have used can be deleted… Next, Read the following links to fully understand PC Security and Best Practices, you may find them useful....Answers to Common Security Questions and best PracticesDo I need a Registry Cleaner? Take care and surf safe Kevin... Link to post Share on other sites More sharing options...
Hisserto Posted October 29, 2017 Author ID:1177029 Share Posted October 29, 2017 Kevin, Thanks for your help I really admire your ability and will to help others. I take it your not a fan of CCleaner? One other question is I looked into Windows Defender Firewall with Advanced Security and the list it shows is huge. How does one know what's safe or not. I guess I need to start reading about it. Thanks again for your help. Link to post Share on other sites More sharing options...
kevinf80 Posted October 29, 2017 ID:1177036 Share Posted October 29, 2017 Hello Hisserto, The easiest way to check out what is good or bad is not as easy as you may think. A simple Google search can bring up several hits for any entry you list, problem is they might not all be legitimate. Always have a good security system enabled and updated, same goes for Windows, keep that updated too. For security I personally have the following on Windows 10 systems: Windows Defender - http://www.thewindowsclub.com/windows-defender-settings-windows-10 Windows Firewall - http://www.thewindowsclub.com/how-to-configure-windows-7-firewall Malwarebytes Premium - https://www.malwarebytes.com/premium/ Unchecky - https://unchecky.com/ McShield - http://www.mcshield.net/ VirusTotal - https://www.virustotal.com/#/home/search - Bookmark this in your default browser, use for checking out files, url`s, IP Addresses, domains etc.... Hope that info helps you... Kevin.. Link to post Share on other sites More sharing options...
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