Bug: MBAE 1.10.2.41 with Outlook 2010

[REGITDept]

Dear Malwarebytes,

We encountered a bug when a user double-click on an Excel file to open directly in Outlook 2010, it took a while before the Excel file is opened.

The PC is running Windows 7 Pro (64 bit) with MS Office Standard 2010 (32 bit). The affected application is MS Outlook 2010 (32 bit).

Attached you will find the logs for this PC.

Thanks.

Malwarebytes Anti-Exploit.zip

[Rsullinger]

Hey Regitdept,

 

I am going to send you a PM to collect me some additional logging. Not seeing anything initially in the logs. 

[REGITDept]

On ‎10‎/‎4‎/‎2017 at 11:56 AM, Rsullinger said:

Hey Regitdept,

 

I am going to send you a PM to collect me some additional logging. Not seeing anything initially in the logs. 

Dear Rshullinger,

We had to un-installed MBAE and re-installed it. After the re-installation we are unable to reproduce the issue.

Thanks.

[Rsullinger]

Hey RegitDept,

 

That is strange. If you happen to run into the issue again after that re-install, go ahead and follow the instructions in my PM and I can get this over to our team. 

[REGITDept]

22 hours ago, Rsullinger said:

Hey RegitDept,

 

That is strange. If you happen to run into the issue again after that re-install, go ahead and follow the instructions in my PM and I can get this over to our team. 

Certainly.

Thank you Rsullinger.