REGITDept

Possible FP: hxxps://secure.tradeschoolinc.com/v5/ejatc332-org/login/index.php Thanks.

Once the "Malwarebytes Endpoint Agent" is corrupted, you cannot un-install it using normal means. If you try to remove the Agent using the installer, you will get error "Malwarebytes for Windows does not support this system's CPU or hardware architecture. This installer will exit now". (Please see screenshots). The only way to fix this is to manually deep clean it out of the system and install again. Such a hassle when having to deal with many Endpoints. Hopefully Malwarebytes can solve this ASAP. Thanks.

100% agreed. Too many issues arises from that 😄

Hi Porthos, Thank you for your input but we disabled Fast Start by default on all our endpoints.

I found out that these Endpoints had corrupted Malwarebytes agent. Wonder what caused the Malwarebytes agent to become corrupted? I'll provide more details when I have more time. Thanks.

Dear Malwarebytes, I noticed this happened quite often where Endpoints would ended up in "Last Seen 7+ Days Ago" after a while. Some can be as long as 6+ months even though it is active online every single day. Perhaps this is some kind of bug? Thanks.

Dear Malwarebytes, We are currently using Malwarebytes Endpoint Protection. Do you guys still provide to us the Standalone versions as well? The one that is the same or similar to the ones we had when we still using the Management Console from our own dedicated server? Basically, an Unmanaged version? Thanks.

Thank you.

Detected file attached. Not sure which Logs file you are looking for. This is the Managed Malwarebytes Nebula. Thanks. HELIXproject Sync 1.0.15076.913.zip

Dear Malwarebytes, Looks like a false positive. Please see screenshot. Thanks.

Thank you.

Thank you. Another screenshot from the Cloud Management.

Here is the attached screenshot. Thanks.

Dear Malwarebytes, We recently got a detection for MachineLearning/Anomalous.100% for the Setup file of the Adobe Photoshop Elements 10. I have attached the file for verification whether this is a false positive or not. Thanks. Setup.zip

Dear Malwarebytes, Our user reported this website as blocked: hxxp://www.sabahinternationalinc.com Can you please verify whether this is a false positive or not? Thanks.