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REGITDept

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  1. I appreciated all the replies. Here is my question, when you have Excel + the Bluebeam 2019 add-on then everything still works fine. Just a combination of certain Excel files + Excel + Bluebeam 2019 add-on will create this issue. Why is that? Thanks.
  2. Dear MB Community, MB Supports are unable to help me (Case # 4263358), so I wanted to share the issue with the community about this in case someone else out there are having the same problem. The issue: Our users are encountering Exploit blocked "Exploit.OfficeSpawningBatchComm" when viewing certain Excel files. I have tracked it down and found out that when the users have Bluebeam 2019 add-on "BluebeamExcelLinkAddIn" for Excel it will caused MB to block. We do not want to exclude this detection from our policies such as turning off "Protection for Office spawning batch commands" because what if a malicious hacker is taking advantage of this? Attached you will find the Debug Logs for MB on one of the many affected clients. Thanks. MWB_REGSVSOLIS.REG.LOCAL_Diag_2023_06_05_17_03_09.zip MWB_REGSVSOLIS.REG.LOCAL_Diag_2023_05_30_14_58_37.zip
  3. Dear MB, False positive detection for hxxps://sunworksusa.com/ Thanks.
  4. Dear MB, This is a FP: hxxp://www.cobrawire.com Thanks.
  5. Dear MB, We are trying to exclude the 3 alerts regarding the Google Chrome update policy. Please let us know what we did wrong because the exclusions are not working. Thank you. Also, we are unable to create new Support Ticket from the Nebula console. FYI.
  6. Dear MB, The Patch Management feature is still very buggy with many failed update installed software. Screenshot included as an example. Ticket already opened on 05/02/2022 but still no answer yet. Thanks.
  7. Dear MB, Does the Patch Management have the feature to push out custom application? Thanks.
  8. Dear Malwarebytes, We believed this to be a false positive. Please verify. Thanks. cookconcreteproducts.com.
  9. I just got their email today. I'm concern that instead of having the issue fix on MB's side. The workaround is to lessen the security on our side. That's not reassuring at all. Thanks.
  10. Dear MB, Another user is effected. The client is using MS Office 2016 - 32 Bit. Thanks. Malwarebytes Diagnostics.zip
  11. Good morning AdvancedSetup, The issue came back this morning. Attached are the logs you requested. Thanks. Malwarebytes Diagnostics.zip
  12. Dear MB, I believed these are FP. Please see attached files. If you need the installer please PM me for the download link. Thanks. FP Detections.txt 411012371_MalwarebytesDiagnostics.zip
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