v45ch3 Posted September 18, 2017 ID:1164542 Share Posted September 18, 2017 I was wondering if you could help me. I have a problem with youtube ads. I have adblock installed for many years and I never had a single ad when surfing the web (including youtube). Now I have this issue as you can see in the images I have attached it's really annoying I can't click on videos because it will send me to different pages. I don't know if it is malware or what.. but I cannot get rid of it. Any advice? Thanks! Link to post Share on other sites More sharing options...
kevinf80 Posted September 18, 2017 ID:1164590 Share Posted September 18, 2017 Hello v45ch3 and welcome to Malwarebytes, My screen name is kevinf80, i`m here to help clean up your system. Make sure to run all scans from accounts with Administrator status, continue as follows please: Anyone other than the original starter of this thread please DO NOT follow the instructions and advice posted as replies here, my help and advice is NOT related to your system and will probably cause more harm than good... Download AdwCleaner by Malwarebytes onto your Desktop. Or from this Mirror Right-click on AdwCleaner.exe and select Run as Administrator (for Windows Vista, 7, 8, 8.1 and 10 users) Accept the EULA (I accept), then click on Scan Let the scan complete. Once it's done, make sure that every item listed in the different tabs is checked and click on the Clean button. This will kill all the active processes Once the cleaning process is complete, AdwCleaner will ask to restart your computer, do it After the restart, a log will open when logging in. Please copy/paste the content of that log in your next reply Next, Please open Malwarebytes Anti-Malware. On the Settings tab > Protection Scroll to and make sure the following are selected:Scan for RootkiteScan within Archives Scroll further to Potential Threat Protection make sure the following are set as follows:Potentially Unwanted Programs (PUP`s) set as :- Always detect PUP`s (recommended)Potentially Unwanted Modifications (PUM`s) set as :- Alwaysdetect PUM`s (recommended) Click on the Scan make sure Threat Scan is selected, A Threat Scan will begin. With some infections, you may or may not see this message box.'Could not load DDA driver' Click 'Yes' to this message, to allow the driver to load after a restart. Allow the computer to restart. Continue with the rest of these instructions. When the scan is complete if anything is found make sure that the first checkbox at the top is checked (that will automatically check all detected items), then click on the Quarantine Selected Tab If asked to restart your computer to complete the removal, please do so When complete click on Export Summary after deletion (bottom-left corner) and select Copy to Clipboard. Wait for the prompt to restart the computer to appear, then click on Yes. After the restart once you are back at your desktop, open MBAM once more to retrieve the log. To get the log from Malwarebytes do the following: Click on the Reports tab > from main interface. Double click on the Scan log which shows the Date and time of the scan just performed. Click Export > From export you have two options:Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your replyText file (*.txt) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply… If Malwarebytes is not installed follow these instructions first: Download Malwarebytes Anti-Malware to your desktop. Double-click mbam-setup and follow the prompts to install the program. At the end, be sure a checkmark is placed next to the following: Launch Malwarebytes Anti-Malware A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program. Click Finish. Follow the instructions above.... Next, Download Farbar Recovery Scan Tool and save it to your desktop. Alternative download option: http://www.techspot.com/downloads/6731-farbar-recovery-scan-tool.htmlNote: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version. If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. It is not malicious or infected in any way... Be aware FRST must be run from an account with Administrator status... Double-click to run it. When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.) Make sure Addition.txt is checkmarked under "Optional scans" Press Scan button to run the tool.... It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply. The tool will also make a log named (Addition.txt) Please attach that log to your reply. Let me see those logs in your reply, also tell me if there are any remaining issues or concerns.... Thank you, Kevin.... Link to post Share on other sites More sharing options...
kevinf80 Posted September 20, 2017 ID:1165501 Share Posted September 20, 2017 Do you still need help...? Link to post Share on other sites More sharing options...
kevinf80 Posted September 21, 2017 ID:1166139 Share Posted September 21, 2017 Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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