DebbieJane Posted August 17, 2017 ID:1154673 Share Posted August 17, 2017 I automatically quarantined items identified by Malwarebytes, (just installed my new subscription). There is a site I regularly use in that quarantine list, and I didn't notice it and I clicked quarantine. That website is not longer available to me because of my having quarantined it. I did go in and add the website to the excluded list. I still cannot access the website. Can any of you help me out - to get access to the website again please! It is probably a simple fix, but beyond me without some help! Link to post Share on other sites More sharing options...
Porthos Posted August 17, 2017 ID:1154676 Share Posted August 17, 2017 (edited) @DebbieJane When you say quarantined a site, Do you mean a website block? Edited August 17, 2017 by Porthos Link to post Share on other sites More sharing options...
DebbieJane Posted August 17, 2017 Author ID:1154678 Share Posted August 17, 2017 Yes I believe so. Now I want to unblock it. Blocked by mistake Link to post Share on other sites More sharing options...
Porthos Posted August 17, 2017 ID:1154679 Share Posted August 17, 2017 2 minutes ago, DebbieJane said: Yes I believe so. Now I want to unblock it. Blocked by mistake What site is it? Just post the name not the whole address, please. Link to post Share on other sites More sharing options...
DebbieJane Posted August 17, 2017 Author ID:1154680 Share Posted August 17, 2017 MediaHint Link to post Share on other sites More sharing options...
Porthos Posted August 17, 2017 ID:1154681 Share Posted August 17, 2017 Could you post your scan log that shows the detection? Link to post Share on other sites More sharing options...
DebbieJane Posted August 18, 2017 Author ID:1154717 Share Posted August 18, 2017 (edited) Is there any way to fix this? Edited August 18, 2017 by DebbieJane Link to post Share on other sites More sharing options...
Porthos Posted August 18, 2017 ID:1154719 Share Posted August 18, 2017 1 minute ago, DebbieJane said: Is there any way to fix this? I need to see the logs I asked for to know exactly what needs to be done next. Link to post Share on other sites More sharing options...
DebbieJane Posted August 18, 2017 Author ID:1154725 Share Posted August 18, 2017 Oh sorry. I thought I had posted what you need. I'll try again... Link to post Share on other sites More sharing options...
DebbieJane Posted August 18, 2017 Author ID:1154730 Share Posted August 18, 2017 Is this what you were looking for? Link to post Share on other sites More sharing options...
Porthos Posted August 18, 2017 ID:1154743 Share Posted August 18, 2017 29 minutes ago, DebbieJane said: Is this what you were looking for? Click view report and copy to clipboard and post in a reply. Link to post Share on other sites More sharing options...
DebbieJane Posted August 18, 2017 Author ID:1154744 Share Posted August 18, 2017 I will try to do that.... How do I access clipboard? Link to post Share on other sites More sharing options...
Porthos Posted August 18, 2017 ID:1154746 Share Posted August 18, 2017 Watch the video. Recording #3.mp4 Link to post Share on other sites More sharing options...
DebbieJane Posted August 18, 2017 Author ID:1154748 Share Posted August 18, 2017 malware quarantine.txt malware ..txt Malware QuarantineReportAug17.txt MalwareQuarantineReportAug17.txt Link to post Share on other sites More sharing options...
Porthos Posted August 18, 2017 ID:1154752 Share Posted August 18, 2017 I personally would not use that Chrome extension due to its purpose and the ability to bypass video restrictions which is against the terms of the different content providers. But you can un quarantine n all of those items and rescan again and uncheck those items after the scan and click next and click always ignore. At your own risk of course. Link to post Share on other sites More sharing options...
DebbieJane Posted August 18, 2017 Author ID:1154755 Share Posted August 18, 2017 Is this what you were looking for? PUP.Optional.MediaHint.ChrPRST, C:\USERS\DEBORAH\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\AKIPCEFBJLMPBCEJGDAOPMMIDPNJLHNB, Quarantined, [15674], [302272],1.0.2589 Link to post Share on other sites More sharing options...
DebbieJane Posted August 18, 2017 Author ID:1154757 Share Posted August 18, 2017 Okay. Thank you for checking into that for me. I will follow your advice. Thanks again. Link to post Share on other sites More sharing options...
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