Microsoft Edge crashes constantly after deleting PUP

[PJPH]

After running V7.0.0.0 Adware Cleaner and cleaning the following:

PUP.Optional.Legacy, [Key] - HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\akamaihd.net
PUP.Optional.Legacy, [Key] - HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\zvsuhljiha-a.akamaihd.net
PUP.Optional.Legacy, [Key] - HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\akamaihd.net
PUP.Optional.Legacy, [Key] - HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\zvsuhljiha-a.akamaihd.net

 

Edge will not load properly and after a while just disappears from the screen.

How does the quarantine system work. Nothing appears in the Quarantine section to be reinstated if wanted. I also have Malwarebytes Premium and the above PUPs were not detected.

How do I get Edge back?

[jboursier]

Hello,

This detection will not occur anymore with the coming database update.

What do you mean by "Edge disappears from the screen after a while"?

Thanks,

[PJPH]

Hi

The Edge window loads. Type in the search bar. After 3 characters it freezes and then the window closes. 

Will the quarantine function with an undo also work in the next update? 

Regards

[jboursier]

Hello,

I don't really see how the detections above can lead Edge to crash.. Do you have a full cleaning logfile?

[PJPH]

Hi

Having researched this problem on line, quite a few people have the same problem, so it might be a co-incidence. Here is the log file as requested:

# AdwCleaner 7.0.0.0 - Logfile created on Wed Jul 26 14:51:35 2017
# Updated on 2017/17/07 by Malwarebytes 
# Database: 07-16-2017.1
# Running on Windows 10 Pro (X64)
# Mode: scan
# Support: https://www.malwarebytes.com/support

***** [ Services ] *****

No malicious services found.

***** [ Folders ] *****

PUP.Adware.Heuristic, C:/Program Files (x86)\Sound Devices

***** [ Files ] *****

No malicious files found.

***** [ DLL ] *****

No malicious DLLs found.

***** [ WMI ] *****

No malicious WMI found.

***** [ Shortcuts ] *****

No malicious shortcuts found.

***** [ Tasks ] *****

No malicious tasks found.

***** [ Registry ] *****

PUP.Optional.Legacy, [Key] - HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\akamaihd.net
PUP.Optional.Legacy, [Key] - HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\EdpDomStorage\zvsuhljiha-a.akamaihd.net
PUP.Optional.Legacy, [Key] - HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\akamaihd.net
PUP.Optional.Legacy, [Key] - HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppContainer\Storage\microsoft.microsoftedge_8wekyb3d8bbwe\Children\001\Internet Explorer\DOMStorage\zvsuhljiha-a.akamaihd.net

***** [ Firefox (and derivatives) ] *****

No malicious Firefox entries.

***** [ Chromium (and derivatives) ] *****

No malicious Chromium entries.

*************************

C:/AdwCleaner/AdwCleaner[C0].txt - [2218 B] - [2017/7/7 15:11:5]
C:/AdwCleaner/AdwCleaner[C2].txt - [1247 B] - [2017/7/7 15:16:48]
C:/AdwCleaner/AdwCleaner[C3].txt - [1468 B] - [2017/7/9 17:16:48]
C:/AdwCleaner/AdwCleaner[C4].txt - [1643 B] - [2017/7/9 17:37:29]
C:/AdwCleaner/AdwCleaner[S0].txt - [2173 B] - [2017/7/7 15:10:6]
C:/AdwCleaner/AdwCleaner[S1].txt - [1585 B] - [2017/7/7 15:16:24]
C:/AdwCleaner/AdwCleaner[S2].txt - [1446 B] - [2017/7/7 15:20:37]
C:/AdwCleaner/AdwCleaner[S3].txt - [1805 B] - [2017/7/9 17:16:33]
C:/AdwCleaner/AdwCleaner[S4].txt - [1665 B] - [2017/7/9 17:20:28]
C:/AdwCleaner/AdwCleaner[S5].txt - [1738 B] - [2017/7/9 17:24:9]
C:/AdwCleaner/AdwCleaner[S6].txt - [1811 B] - [2017/7/9 17:37:16]
C:/AdwCleaner/AdwCleaner[S7].txt - [1957 B] - [2017/7/10 10:24:27]
C:/AdwCleaner/AdwCleaner[S8].txt - [2031 B] - [2017/7/13 12:50:3]

########## EOF - C:\AdwCleaner\AdwCleaner[S9].txt ##########

Regards

 

[jboursier]

Thanks - sorry for the delay.

I still don't have any clue about how this could corrupt Edge in any way.. but still on my todo.

Best regards,