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jboursier

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About jboursier

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    Elite Member

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  • Website URL
    https://fr33tux.org
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    fr33tux@jabber.otr.im

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  1. Note: If AdwCleaner doesn't start when you try to launch it, please use this specific build instead and reach out to me in DM. There is an ongoing issue with the packer that impacts very very few users and that we are unable to reproduce internally. Using the unpacked version (link above) appears to solve the issue, but we need your help to find the specific root cause, so please DM me if you're in this case and ready to help! 👍
  2. Hello, For those who have been facing the issue, can you try again with this version: https://malwarebytes.box.com/s/rf2dl7sr1l09x65da5vk4lifya2dhs29 ? Thanks,
  3. Thank you for the feedback. If the specific AdwCleaner version I sent was still crashing there it would have helped us to debug as we are unable to reproduce the "crash" internally so far. The good news is that the unpacked version works fine for you, so you have a workaround until we figure out what's going on :) Sorry for the hassle, but you can keep the link above until I come back to you saying the the issue is fixed and that you can resume the use of the regular AdwCleaner. Regards,
  4. @JorgeBon May I ask you to download and try with this version instead: https://malwarebytes.box.com/s/rf2dl7sr1l09x65da5vk4lifya2dhs29 ? We're hoping it will actually crash so we can debug it with your help
  5. We'll get back to you shortly, sorry for the delay.
  6. Hello @ebloch, To be sure I understand correctly, are you talking about the fact that it's not possible to select individual components of Preinstalled Software detections (as opposed to what is possible to do for PUPs)?
  7. Hello @JorgeBon, Can you confirm that you don't have any C:\AdwCleaner folder on your computer? Also, can you share a screenshot of where you see the eventID 26 being triggered? I can't see it in any of the logs, so I would like to be sure it's the event AdwCleaner triggers. Thanks!
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