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About jboursier

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  1. Hello, it's ok now, sorry for the issue.
  2. Hello, We are pleased to release AdwCleaner 8.0.4! This versions is purely focused on maintenance to fix a bug that got reintroduced. The CVE number is pending assignment, this post will be updated when delivered. We updated the test suite to avoid this to happen again. See the full changelog below: ## v8.0.4 [03/04/2020] ### Changes * Update definitions to 2020.04.03.1 ### Bugfixes * Fix reintroduction of DLL loading vulnerability reintroduced in 8.0.3. CVE assignation pending. To download AdwCleaner 8.0.4, click here.
  3. Hello, Can you reach me by email and share more details into your requirements? (mailto:jboursier{AT}malwarebytes[dot]com) Thanks,
  4. Hello, As usual, thank you for the feedbacks, be sure they are very well appreciated. At first I wasn't convinced it was a FP since this GUID is related to an existing infection. But looking deeper at the detection rule actually showed that it had a FP effect which is now fixed (updated definitions are already published). Thanks for your help,
  5. Hello, We are pleased to release AdwCleaner 8.0.3! This mostly bring internal changes so it's not as we can call an exciting release, but it paves the way for what's coming next in a few weeks. We introduced the web extension ID in the logfile alongside its name. This will make it easier to manually identify the extension and look it up on the related web browser addon catalog. In parallel, we have been tracking various isolated crashes for the past months and they tend to be hard to properly identify. This release thus ship with an improved crash handler that will be trigger in the case AdwCleaner doesn't work properly. And related, we have been working on the internal unit test suite to improve its coverage in the hope that the new crash handler will never be put in good use See the full changelog below: ## v8.0.3 [02/03/2020] ### New Features * The logfiles now contains webextensions ID in addition to their name. ### Changes * Improve the error handler to (hopefully) catch more isolated crashes as they occur. * Update definitions to 2020.03.02.1 * Improved unit tests. To download AdwCleaner 8.0.3, click here. We expect the next release to happen later this month. Please share with us your feedback!
  6. Hello, We are pleased to announce that AdwCleaner 8.0.2 is now released! This release brings exciting new features, as well as important bug fixes. The new capability to put under a spotlight is the reintroduction of the Hosts file scanner in order to detect any malicious redirections. Theses new detections are quarantined and each deleted line can be restored individually later on using the Quarantine. We also took a major stab at refining the translations compared to the previous releases, as some of these were starting to age - we covered the most used languages for this release, but the full-coverage should be done by next release. This version also introduces a 3 months-free MB4 license key for new AdwCleaner users. You may see it at the end of the cleaning process. As usual, the changelog is available below: ## v8.0.2 [30/01/2020] ### New Features * Ability to scan Host files for Malicious Entries. * Enhanced URL scanning for Chrome and Firefox extensions. ### Changes * Integrated new marketing campaign to provide new AdwCleaner users with a 3 month Premium Malwarebytes 4 key. * Update definitions to 2020.01.24.1 ### Bugfixes * Fixed issue in windows restoration point getting listed correctly. * Major translation update. To download AdwCleaner 8.0.2, click here. We expect the next release to happen sometimes around the third week of February. Please share with us your feedback!
  7. @HempOil Thanks for your questions. 1. Yes, it gathers logs for all Malwarebytes products, including AdwCleaner. It also provides us diagnostic information that we hope can help to pinpoint the issue. 2. Sure, feel free to send me a private message instead. (The content will only be shared with AdwCleaner development team afterwards) Thanks!
  8. Hello, Can you follow those steps to use MBST and generate more logs for us to investigate: https://support.malwarebytes.com/docs/DOC-2396? Please attach the generated archive in your next reply. Regards,
  9. Hello, Are you using any security software or proxy? There is no issue on the servers, I strongly believe it comes from something that sits in between..
  10. Hello, On top of that, can you: In the start menu, type and look for "Windows PowerShell (Admin)". When the PowerShell prompt opens, type Get-Hotfix and press Enter to get a list of installed updates and their installation dates. Copy-paste the output in your next reply. Regards,
  11. Hello, Can you share a picture of your screen showing exactly the step with the Hightail reinstallation screen? To be sure I understand your first post: are you able to login to your session using SafeMode or not? Thanks,
  12. Hello, Thanks. Can you share the associated scan logfile too? Regards,
  13. Hello, We're looking into it, I will follow up shortly.
  14. Can you retry and tell me how it goes now?
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