Problem with Web, Exploit and Malware protections!

[scopio]

Like many others here I have problems with Malwarebytes 3.0.6.1469

Unable to download and install to new version from Malwarebytes 3.0.5 to Malwarebytes 3.0.6.1469 within Malwarebytes and unable to set the Malware Protection setting

Operating system Windows 10 x 64 version 1607 Build 14393.693

Malwarebytes version 3.0.6.1469 Component Package 1.0.50 Update package version 1.0.1237

Other anti-virus McAfee Security Centre and Hitman Pro

My first issue was unable to download and install to the new version from within Malwarebytes when the notification appeared. I had to go to the Malwarebytes web site and download it from there and install it.

Solved the issue by manually downloading from Malwarebytes site and installing it.

Other issues when power on my desktop Malwarebytes loads but will always load with Web Protection switched off or Web Protection and Exploit Protection switched off or Malware Protection switched off I try to set all these to ON but Malware Protection just stays on Starting and goes no further. The only way I am able to set Web Protection, Exploit Protection and Malware Protection to ON is to quit Malwarebytes and restarting it again.

I have tried the following

1.            Under Settings -> Protection, turn on "Enable self-protection module early start". Then reboot and see if your protection module starts up

2.            If that doesn't work, under Settings -> Protection, turn off the option for "Enable self-protection module". Then reboot and see if your protection module starts up

But it does not resolve the issue!

When I have set all protections after quitting and restarting Malwarebytes Web Protection will block iptest.malwarebytes.org but not http://52.21.84.70

I could insert screen shots but there are too many to upload so instead I have attached MBAMSERVICE LOG.zip

 

MBAMSERVICE LOG.zip

Edited February 12, 2017 by scopio

[scopio]

Since Malwarebytes Support has not had the decency to respond to my request on Jan 27, 2017 other than to say “We have received your request and an agent will respond to your ticket in the order in which it was received.” I took it upon myself to uninstall Malwarebytes and all the files using Revo Uninstaller and then using CCleaner to clean all files and any registry issues. I then reinstalled Malwarebytes 3.0.6.1469 again from their web site and activated it. The issues are still there including Web Protection still blocking iptest.malwarebytes.org but not http://52.21.84.70.

All in all a very poor support from Malwarebytes support staff who should be informing their customers as to when these issues will be sorted out if ever!

MB-CheckResult.txt

Edited February 12, 2017 by scopio
Added MB-CheckResult.txt