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Anti-Ransomeware install stuck in loop


PetePixxx

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Hello, The Ransonware Beta install I downloaded today is in a loop,  It says it installs, then a window keeps popping up saying new version available. I've installed it three times now.   I don't know if it is updating.  What can I do? Should I just close the reminder window? Thanks! :-)

~PeterA

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The issue you mentioned has been fixed.  But to remove the issue on your computer you need to uninstall Malwarebytes Ransomware Beta, delete the folder "C:\ProgramData\MalwarebytesARW\" (if not already deleted), then restart and reinstall Malwarebytes Ransomware Beta

Edited by John A
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Hello PetePixxx and :welcome:

Before any MBARW uninstall or delete, the data from the following archives needs to be analyzed:

Using the native Windows built-in zip utility, please create the following, separate, .zip (not .7z or .rar) archive files for MBARW developer team analysis:

                                 "C:\ProgramData\Malwarebytes\Malwarebytes Anti-Ransomware\"
                                 "C:\ProgramData\Malwarebytes\MBAMService\logs\"
                                 "C:\ProgramData\MalwarebytesARW\"

Please attach the .zip archives to your next reply.  Thank you for your beta testing contribution to the Malwarebytes Anti-Ransomware (MBARW Beta) project and your valued feedback.

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