MBAM crashes when usb hub is removed. Logs included.

[zero_day_exploit]

Hello MBAM forum

 

I've been having problems with MBAM (latest version) on Windows 10 (latest version) .

I am using a USB hub and when it disconnects sometimes MBAM will crash.

I've attached the Windows event logs. 

mbam error 2.txt

mbam error.txt

[nccomp]

I'm having same issue since MBAM 2.2.1.1043

Malwarebytes randomly crashes when pluging in or removing a flash drive.  Today my backup program would no run because my flash drive had been assign a different drive letter.  I went to Disk Management to change it back to its usual drive letter and as soon as I applied the change MBAM crashed.

 

Edited November 12, 2016 by nccomp

[usasma]

zero_day_exploit - Please run this report collecting tool so that we can provide a complete analysis: (from the pinned topic at the top of the forum): 
nccomp - please start your own topic so that we can give your issues the individual attention that they deserve..

-

FYI - I don't often use the Perfmon report, so if it doesn't work please just let me know.
NOTE:  On problem systems it can take up to 20 minutes for the log files to complete.  Please be patient and let it run.

If you still have problems with it running, there's an alternate tool here (direct download link):  https://github.com/blueelvis/BSOD-Inspector/releases/download/1.0.5/BSODInspector-1.0.5.exe

NOTE:
Please zip up the (.ZIP) files - do not use .RAR or other compression utilities.
.ZIP is the type file that can be uploaded to the forums.