CANT REMOVE YOURTV.LINK

xmaria1412 · May 17, 2016

Few weeks ago yourtv.link appeared suddenly to my pc i have tried everything and used any programme that exists but still nothing clean everytime i restart my pc is coming back again. Please any help how i can get rid off this malware.

kevinf80 · May 17, 2016

Hello and welcome to Malwarebytes,

My screen name is kevinf80, i`m here to help clean up your system, continue as follows please:

Download RKill from here: http://www.bleepingcomputer.com/download/rkill/

There are three buttons to choose from with different names on, select the first one and save it to your desktop.

Double-click on the Rkill desktop icon to run the tool.
If using Vista or Windows 7/8/10, right-click on it and Run As Administrator.
A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
A log pops up at the end of the run. This log file is located at C:\rkill.log. Please post this in your next reply.
If you do not see the black box flash on the screen delete the icon from the desktop and go back to the link for the download, select the next button and try to run the tool again, continue to repeat this process using the remaining buttons until the tool runs. You will find further links if you scroll down the page with other names, try them one at a time.
If the tool does not run from any of the links provided, please let me know.

Next,

Please open Malwarebytes Anti-Malware.

On the Settings tab > Detection and Protection sub tab, Detection Options, tick the box "Scan for rootkits".
Under Non-Malware Protection sub tab Change PUP and PUM entries to Treat detections as Malware
Click on the Scan tab, then click on Scan Now >> . If an update is available, click the Update Now button.
A Threat Scan will begin.
When the scan is complete Apply Actions to any found entries.
Wait for the prompt to restart the computer to appear (if applicable), then click on Yes.
After the restart once you are back at your desktop, open MBAM once more.

To get the log from Malwarebytes do the following:

Click on the History tab > Application Logs.
Double click on the scan log which shows the Date and time of the scan just performed.
Click Export > From export you have three options:
Copy to Clipboard - if seleted right click to your reply and select "Paste" log will be pasted to your reply
Text file (*.txt) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply
XML file (*.xml) - if selected you will have to name the file and save to a place of choice, recommend "Desktop" then attach to reply
Please use "Copy to Clipboard, then Right click to your reply > select "Paste" that will copy the log to your reply…

If Malwarebytes is not installed follow these instructions first:

Download Malwarebytes Anti-Malware to your desktop.

Double-click mbam-setup and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to the following:
Launch Malwarebytes Anti-Malware
A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.
Click Finish. Follow the instructions above....

Next,

Download Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. It is not malicious or infected in any way...

Double-click to run it. When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.)
Make sure Addition.txt is checkmarked under "Optional scans"
Press Scan button to run the tool....
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The tool will also make a log named (Addition.txt) Please attach those logs to your reply.

Let me see those logs in your reply...

Thank you,

Kevin...

.

xmaria1412 · May 17, 2016

Hi

Thanks a lot for your fast reply i am senting you what you asked i hope i did right

Rkill.txt

Addition.txt

FRST.txt

kevinf80 · May 17, 2016

Did you run Malwarebytes?

xmaria1412 · May 17, 2016

I made a restart and at the moment is running again

i also run it earlier in the evening and before you text me if you want me to sent you the old otherwise as soon as it will finish i will sent you

kevinf80 · May 17, 2016

I want the log from earlier before FRST scans...

xmaria1412 · May 17, 2016

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 17/5/2016
Scan Time: 7:31:08 μμ
Logfile:
Administrator: Yes

Version: 2.2.1.1043
Malware Database: v2016.05.17.05
Rootkit Database: v2016.05.06.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows XP Service Pack 3
CPU: x86
File System: NTFS
User: user

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 300218
Time Elapsed: 59 min, 19 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 1
PUP.Optional.YourTV.ChrPRST, HKU\S-1-5-21-1390067357-1645522239-1547161642-1004\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{0633EE93-D776-472F-A0FF-E1416B8B2E3A}, Quarantined, [08f1e9ed9ffaa2947f34521941c2da26],

Registry Values: 1
PUP.Optional.YourTV.ChrPRST, HKU\S-1-5-21-1390067357-1645522239-1547161642-1004\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}|URL, http://www.google.com/cse?cx=partner-pub-8036109189802438[08f1e9ed9ffaa2947f34521941c2da26]A7790813904&ie=UTF-8&q={searchTerms}&sa=Search&siteurl=yourtv.linkQuarantinedF, %4, %5

Registry Data: 1
PUP.Optional.YourTV.ChrPRST, HKU\S-1-5-21-1390067357-1645522239-1547161642-1004\SOFTWARE\MICROSOFT\INTERNET EXPLORER\MAIN|Start Page, http://yourtv.link, Good: (www.google.com), Bad: (http://yourtv.link),Replaced,[6693e2f4e2b7c76fa573e167df25e41c]

Folders: 0
(No malicious items detected)

Files: 1
PUP.Optional.YourTV, C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\XACPS0YU.DEFAULT-1461255158218\prefs.js, Good: (user_pref("browser.startup.homepage", "https://www.malwarebytes.org/restorebrowser/), Bad: (user_pref("browser.startup.homepage", "http://yourtv.link), Replaced,[0dec9c3aff9ad2642b4aa7c6857f659b]

Physical Sectors: 0
(No malicious items detected)

(end)

xmaria1412 · May 17, 2016

it has 4 threats inside this date and time if i copy the first it saw you all or you need seperate each line

kevinf80 · May 17, 2016

Thanks for the logs, continue as follows:

Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into.
NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

Run FRST and press the Fix button just once and wait.
The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply.

Next,

Download AdwCleaner by Xplode onto your Desktop.

Double click on Adwcleaner.exe to run the tool.
Click on the Scan in the Actions box
Please wait fot the scan to finish..
When "Waiting for action.Please uncheck elements you want to keep" shows in top line..
Click on the Cleaning box.
Next click OK on the "Closing Programs" pop up box.
Click OK on the Information box & again OK to allow the necessary reboot
After restart the AdwCleaner(C*)-Notepad log will appear, please copy/paste it in your next reply. Where * is the number relative to list of scans completed...

Next,

Please download Junkware Removal Tool to your desktop.

Shut down your protection software now to avoid potential conflicts. (re-enable when done)
Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next message.

Next,

Go here: http://cdn10.zemana.com/AntiMalware/2.20.1.539/Zemana.AntiMalware.Setup.exe download and install Zemana Anti-malware. Allow a shortcut to be saved to your Desktop.. The tool will be active with a 15 day trial....

Right click on

Zemana Antimalware and select "Run as Administrator"

From the GUI select "Settings"

In the new window Select 1. Updates, when complete Select 2. Real Time Protection.

In the next window make sure 1. all boxes are checkmarked and the action is "Quarantine" and then " 2. Select the home icon.

In the new window select "Scan"

When the scan completes check each found entry (if any). For "Suspicious Browser Settings" choose REPAIR for all other entries choose QUARANTINE then select the "Next" tab

The action complete window will open, from there select the "Back" tab. That will take you back to the home screen...

On that screen select the "Reports" tab. (Looks like 3 chimneys)

On that screen select and highlite the scan details line, then select "Open Report"

Copy and paste that log to your reply...

Let me see those logs, also give an update on any remaining issues or concerns....

Thank you,

Kevin

Fixlist.txt

xmaria1412 · May 17, 2016

LAST SCAN FROM MALWAREBYTES

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 18/5/2016
Scan Time: 1:51:34 πμ
Logfile:
Administrator: Yes

Version: 2.2.1.1043
Malware Database: v2016.05.17.07
Rootkit Database: v2016.05.06.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows XP Service Pack 3
CPU: x86
File System: NTFS
User: user

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 296106
Time Elapsed: 19 min, 2 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 1
PUP.Optional.YourTV.ChrPRST, HKU\S-1-5-21-1390067357-1645522239-1547161642-1004\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{0633EE93-D776-472F-A0FF-E1416B8B2E3A}, Quarantined, [8279b521bcdd13238e8976f6bc475ca4],

Registry Values: 1
PUP.Optional.YourTV.ChrPRST, HKU\S-1-5-21-1390067357-1645522239-1547161642-1004\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}|URL, http://www.google.com/cse?cx=partner-pub-8036109189802438[8279b521bcdd13238e8976f6bc475ca4]A7790813904&ie=UTF-8&q={searchTerms}&sa=Search&siteurl=yourtv.linkQuarantinedF, %4, %5

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 2
PUP.Optional.YourTV, C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\GJIYWYIX.DEFAULT-1463236452656\prefs.js, Good: (user_pref("browser.startup.homepage", "https://www.malwarebytes.org/restorebrowser/), Bad: (user_pref("browser.startup.homepage", "http://yourtv.link), Replaced,[8774e3f3613892a4f81d5717b1537b85]
PUP.Optional.YourTV, C:\Documents and Settings\user\Application Data\Mozilla\Firefox\Profiles\XACPS0YU.DEFAULT-1461255158218\prefs.js, Good: (user_pref("browser.startup.homepage", "https://www.malwarebytes.org/restorebrowser/), Bad: (user_pref("browser.startup.homepage", "http://yourtv.link), Replaced,[da217363dfba86b0d342a4ca788cca36]

Physical Sectors: 0
(No malicious items detected)

(end)

xmaria1412 · May 17, 2016

AdwCleaner[C2].txt

JRT.txt

xmaria1412 · May 17, 2016

2016.05.18-02.37.31-i2-t92-d1.txt

kevinf80 · May 18, 2016

What is the current status of your operating system, are there any remaining issues or concerns...

xmaria1412 · May 18, 2016

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 18/5/2016
Scan Time: 3:26:07 μμ
Logfile:
Administrator: Yes

Version: 2.2.1.1043
Malware Database: v2016.05.18.04
Rootkit Database: v2016.05.06.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows XP Service Pack 3
CPU: x86
File System: NTFS
User: user

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 296262
Time Elapsed: 19 min, 50 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 1
PUP.Optional.YourTV, C:\Documents and Settings\user\Start Menu\Προγράμματα\Εκκίνηση\user.lnk, Quarantined, [8fcdac2bdabf72c4d2e703d623e03fc1],

Physical Sectors: 0
(No malicious items detected)

(end)

xmaria1412 · May 18, 2016

this is my last scan i think we still have problem even when i open my explorer the start page was mine but after a scan appear again to the threats.

kevinf80 · May 18, 2016

Scan with ZOEK

Please download ZOEK by Smeenk from here: http://hijackthis.nl/smeenk/ and save it to your desktop (preferred version is the *.exe one)

*.exe Mirror http://smeenk.247fixes.com/Tools/zoek.exe

Temporary disable your AntiVirus and AntiSpyware protection - instructions here or here

Right-click on icon and select Run as Administrator to start the tool.
Wait patiently until the main console will appear, it may take a minute or two.
In the main box please paste in the following script:

CODE

createsrpoint;
autoclean;
emptyalltemp;
ipconfig /flushdns >>"%temp%\log.txt";b
FFdefaults;
CHRdefaults;

Make sure that Scan All Users option is checked.
Push Run Script and wait patiently. The scan may take a couple of minutes.
When the scan completes, a zoek-results logfile should open in notepad.
If a reboot is needed, it will be opened after it. You may also find it at your main drive (usually C:\ drive)

Please include its content in your next reply. Don't forget to re-enable security software!

Let me see that log, also does the issue clear or return?

Thank you,

Kevin

xmaria1412 · May 18, 2016

zoek-results.txt

xmaria1412 · May 18, 2016

also after the last procedure and the restart of pc Zemana antimalware open and find sth i am senting that to you also.

And yourtv.link didnt appear when i open firefox

2016.05.18-18.37.34-i2-t92-d1.txt

kevinf80 · May 18, 2016

If the issue is no longer coming back we can clean up..

Download "Delfix by Xplode" and save it to your desktop.

Or use the following if first link is down:

"Delfix link mirror"

If your security program alerts to Delfix either, accept the alert or turn your security off.

Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator

Make Sure the following items are checked:

Remove disinfection tools
Purge System Restore <--- this will remove all previous and possibly exploited restore points, a new point relative to system status at present will be created.
Reset system settings <--- this will reset any system settings back to default that were changed either by us during cleansing or malware/infection

Now click on "Run" and wait patiently until the tool has completed.

The tool will create a log when it has completed. We don't need you to post this.

Any remnant files/logs from tools we have used can be deleted…

Next,

Read the following links to fully understand PC Security and Best Practices, you may find them useful....

Answers to Common Security Questions and best Practices

Do I need a Registry Cleaner?

Take care and surf safe

Kevin... user posted image

xmaria1412 · May 18, 2016

I think that finally has totally clean, thanks a lot for your help and your patient.!!!

Keep the good work!!!

Maria

kevinf80 · May 18, 2016

Thanks for the update Maria, good to hear your system is finally clean.....

Regards,

Kevin...

xmaria1412 · May 18, 2016

Actually i would like to make one more question if it is possible about antivirius i dont know if you from here you can help me .

when all these problems started i had eset nod32 and i tried to unistall to put kaspersky thinking that wasnt working but nothing at the end worked now i am trying to download again eset and having error that "ei_1E.msi " is not in the right path and cant find and of could is stopping the installation of eset

Any opinion from you or where i can ask?

thanks in advance

kevinf80 · May 18, 2016

Run this for me me Maria...

Please download Security Analysis by Rocket Grannie from here: http://rocketgrannie.spywareinfoforum.org/RGSA.exe

Save it to your Desktop.
Close your security software to avoid potential conflicts.
Double click RGSA.exe
Click OK on the copyright-disclaimer
It will produce a log named SALog.txt on the Desktop or in the same folder from where the tool is run if installed elsewhere.
Please copy and paste the contents of that log in this topic.

xmaria1412 · May 19, 2016

To inform you that before you text me i was trying to find antivirus and at last manage to download AVAST i hope its trustfull, but still shows eset inside and dont let me do anything. Anyway i am senting you the file you ask and again thanks for your help

SALog.txt

kevinf80 · May 19, 2016

Yes Avast is satisfactory and recommended.... Log also shows Java is outdated, as your system is XP that may or may not be true, check at the following link:

https://www.java.com/en/download/installed.jsp

If ESET is still installed try the following Uninstaller, let me know if that helps...

Download GeekUninstaller from here: http://www.geekuninstaller.com/download (Choose free version) Save Geek.zip to your Desktop. (Visit the Home page at that link for necessary information)

Extract Geek Uninstaller and save to your Desktop. There is no need to install, the executable is portable and can also be run from a USB if required.

Run the tool, the main GUI will populate with installed programs list,

Left click on Program name to highlight that entry.

Select Action from the Menu bar, then Uninstall from there follow the prompts.

If Uninstall fails open the "Action" menu one more time and use "Force Removal" option

Thank you,

Kevin

CANT REMOVE YOURTV.LINK

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