KenR Posted March 27, 2016 ID:1029174 Share Posted March 27, 2016 When I start my computer, the Anti-ransomware, does NOT start automatically. Am I missing a setting or does the program need a change? Link to post Share on other sites More sharing options...
1PW Posted March 27, 2016 ID:1029233 Share Posted March 27, 2016 Hello KenR and Yes, normally MBARW Beta should have automatically started with any system restart. Not much may be available, but before anything else, please create the following zipped archives for developer analysis: Create a Zip archive of the directory C:\ProgramData\Malwarebytes\Malwarebytes Anti-Ransomware\ Create another Zip archive of the directory C:\ProgramData\Malwarebytes\MBAMService\logs\ Please attach the above .zip archive files to your next reply. Only after posting the above archives and if a conventional Windows restart to the Normal boot mode has/does not resolve(d) the reported issue, please consider a clean re-install of MBARW Beta: 1. Close all open Windows applications followed by a conventional Windows based uninstall of Malwarebytes Anti-Ransomware. 2. If MBARW Beta was uninstalled successfully, the following directories will have been deleted from a typical Windows 64-bit system: C:\Program Files\Malwarebytes\C:\ProgramData\Malwarebytes Anti-Ransomware\C:\ProgramData\MBAMService\ 3. If any of the above directories remain, please delete them manually. If necessary, any remaining/uninstalled directory may be deleted in the Windows Safe mode. 4. Execute a conventional Windows restart to the Normal Windows boot mode and log-in through an Administrator's account. <===IMPORTANT! 5. Using an Administrator's account only, download a fresh MBARW_Setup.exe file and save to the Administrator's Desktop from the MBARW Introduction topic. 6. Right-click the MBARW_Setup.exe file and left-click Run as administrator from the context menu. 7. Upon a successful installation, please restart the computer in a conventional manner to the Windows Normal boot mode. Please reply to your topic with the status of your reported issue. Thank you for beta testing MBARW and your valued feedback. Link to post Share on other sites More sharing options...
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