Cannot uninstall Anti-Ransomware

[topdo9]

Since last week I have some serious explorer related issues. This seems to coincide with the installation of the AR-beta so I tried to uninstall it but when I try to uninstall it I get the following error:

 

---------------------------

Uninstall

---------------------------

File "C:\Program Files\Malwarebytes\Anti-Ransomware\unins000.dat" does not exist. Cannot uninstall.

---------------------------

OK   

---------------------------

 

please advise

[1PW]

Hello topdo9:

 

You may re-install MBARW Beta, as before, over the existing install and attempt to uninstall in a conventional manner through the Windows system Control Panel.

 

Alternatively:
 
Please restart the system in question to the Windows Safe Mode and try manually deleting the following directories if Microsoft's Windows and MBARW Beta were conventionally installed to the C: partition:
 

C:\Program Files\Malwarebytes\

C:\ProgramData\Malwarebytes Anti-Ransomware\

C:\ProgramData\MBAMService\

 
Then restart the Windows system to the Windows Normal Mode.

 

Please do reply to this topic with your system's status.
 
Thank you.

[topdo9]

Thanks, that worked. I'll let you know if I can trace back te problems to AR, or if its unrelated.

[1PW]

Hello topdo9:
 
That is good news! If MBARW Beta5 has been successfully re-installed and difficulties arise, please carefully read the locked and pinned topic in this sub-forum, How to report a False Positive and for developer analysis, kindly attach the requested archives to your next reply in your topic.

Thank you for beta testing MBARW and your feedback.

[topdo9]

FYI: The windows explorer issues I've reported earlier were not due to MWBAR but Norman Antivirus. MWBAR is reinstalled and the system is running ok now.

[1PW]

Hello topdo9:

Thank you for the good news update!