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MB detected this 3 days ago. I ran the scan yesterday and the day before and it was not there. Updated MB today, ran the scan and there it was again.

Malwarebytes' Anti-Malware 1.37

Database version: 2182

Windows 5.1.2600 Service Pack 3

6/11/2009 9:03:51 AM

mbam-log-2009-06-11 (09-03-51).txt

Scan type: Quick Scan

Objects scanned: 115761

Time elapsed: 4 minute(s), 45 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 1

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NWCWorkstation (Backdoor.Agent) -> Quarantined and deleted successfully.

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 9:54:31 AM, on 6/11/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16827)

Boot mode: Normal

HJT Log:

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\ibmpmsvc.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Symantec AntiVirus\Smc.exe

C:\Program Files\Symantec AntiVirus\SNAC.EXE

C:\Program Files\Cisco Systems\SSL VPN Client\agent.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\WINDOWS\system32\spoolsv.exe

c:\altiris\aclient\aclient.exe

C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\Program Files\Google\Update\GoogleUpdate.exe

C:\WINDOWS\system32\PSIService.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Symantec AntiVirus\Rtvscan.exe

C:\WINDOWS\System32\TPHDEXLG.exe

C:\WINDOWS\system32\CCM\CcmExec.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Symantec AntiVirus\SmcGui.exe

C:\altiris\aclient\AClntUsr.EXE

C:\Program Files\Synaptics\SynTP\SynTPLpr.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Analog Devices\Core\smax4pnp.exe

C:\WINDOWS\system32\TpShocks.exe

C:\WINDOWS\system32\rundll32.exe

C:\WINDOWS\System32\DLA\DLACTRLW.EXE

C:\Program Files\RightFax\Client\English\FaxCtrl.exe

C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Microsoft Firewall Client 2004\FwcMgmt.exe

C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\SAP\FrontEnd\sapgui\saplogon.exe

C:\Program Files\TechSmith\SnagIt 8\SnagIt32.exe

C:\Program Files\TechSmith\SnagIt 8\TSCHelp.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\FileBound\Viewer\FBViewerLauncher.exe

C:\Program Files\Symantec AntiVirus\SymCorpUI.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Microsoft Office\OFFICE11\EXCEL.EXE

C:\WINDOWS\system32\WISPTIS.EXE

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://*.compass-usa.com

O15 - Trusted Zone: http://*.compassperformance.com

O15 - Trusted Zone: http://*.ondemand.halogensoftware.com

O15 - Trusted Zone: *.redcross.org

O15 - Trusted Zone: *.compass-sales.com (HKLM)

O15 - Trusted Zone: http://*.compass-usa.com (HKLM)

O15 - Trusted Zone: *.compassperformance.com (HKLM)

O15 - Trusted Zone: http://*.compassperformance.com (HKLM)

O15 - Trusted Zone: fin.crothall.com (HKLM)

O15 - Trusted Zone: http://fin.crothall.com (HKLM)

O15 - Trusted Zone: teamchimes.crothall.com (HKLM)

O15 - Trusted Zone: http://teamchimes.crothall.com (HKLM)

O15 - Trusted Zone: teamops.crothall.com (HKLM)

O15 - Trusted Zone: http://teamops.crothall.com (HKLM)

O15 - Trusted Zone: http://crothall.fileburst.com (HKLM)

O15 - Trusted Zone: *.halogensoftware.com (HKLM)

O15 - Trusted IP range: 192.168.101.20 (HKLM)

O15 - ESC Trusted Zone: http://www.wise.com

O15 - ESC Trusted Zone: http://www.wise.com (HKLM)

O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...lscbase5483.cab

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/microsoftu...b?1199306547204

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shoc...ash/swflash.cab

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = NA.compassgroup.corp

O17 - HKLM\Software\..\Telephony: DomainName = NA.compassgroup.corp

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = NA.compassgroup.corp

O23 - Service: Altiris Client Service (AClient) - Altiris, Inc. - c:\altiris\aclient\aclient.exe

O23 - Service: pcAnywhere Host Service (awhost32) - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe

O23 - Service: Google Update Service (gupdate1c9db22824e6082) (gupdate1c9db22824e6082) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: ThinkPad PM Service (IBMPMSVC) - Lenovo - C:\WINDOWS\system32\ibmpmsvc.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe

O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Smc.exe

O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\SNAC.EXE

O23 - Service: Cisco Systems, Inc. STC Agent (STCAgent) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\SSL VPN Client\agent.exe

O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

O23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Lenovo. - C:\WINDOWS\System32\TPHDEXLG.exe

--

End of file - 9989 bytes

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Sorry, I did not see an edit button. I just realized that I had done a system restore yesterday because when I first ran MB it showed the version as being 1.36. So I think I restored everything back to the day when I made the changes. Our deskiside support guy was here and changed some things, so I wanted to change them back. This was the same day the backdoor agent was found, so when I went back to restore it to that day, that may have been when it showed up again. Here is the scan after deleting and running the HJT in the previous post.

Malwarebytes' Anti-Malware 1.37

Database version: 2182

Windows 5.1.2600 Service Pack 3

6/11/2009 10:53:01 AM

mbam-log-2009-06-11 (10-53-01).txt

Scan type: Quick Scan

Objects scanned: 111672

Time elapsed: 4 minute(s), 31 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

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I went to update and it told me I was running the latest version but it appears to be the same:

Malwarebytes' Anti-Malware 1.37

Database version: 2182

Windows 5.1.2600 Service Pack 3

6/12/2009 9:13:58 AM

mbam-log-2009-06-12 (09-13-58).txt

Scan type: Quick Scan

Objects scanned: 115196

Time elapsed: 7 minute(s), 53 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

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Malwarebytes' Anti-Malware 1.37

Database version: 2267

Windows 5.1.2600 Service Pack 3

6/12/2009 3:43:49 PM

mbam-log-2009-06-12 (15-43-49).txt

Scan type: Quick Scan

Objects scanned: 119950

Time elapsed: 4 minute(s), 29 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

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  • Staff

Hi,

Yes, I know Snagit, I use it as well and I love it!

Your log looks clean now and you also know what to do in case you can't update something - Proxysettings. ;)

Please read my Prevention page with lots of info and tips how to prevent this in the future.

And if you want to improve speed/system performance after malware removal, take a look here.

Extra note: Make sure your programs are up to date - because older versions may contain Security Leaks. To find out what programs need to be updated, please run the Secunia Software Inspector Scan.

Happy Surfing again!

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  • Staff

Since this issue appears resolved ... this Topic is closed.

If you need this topic reopened for continuations of existing problems, please request this by sending me a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.

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