direx Posted July 29, 2015 ID:979784 Share Posted July 29, 2015 Just reformated my computer the other day and I already somehow got a bug I don't want, I haven't even downloaded adaware. Malwarebytes doesn't find it, Avast doesn't, and every other thing I've run won't find it. Heck, only reason I eve knew I had this was it kept crashing Guild Wars 2 as it tried to update today and that dll came up in the crash log as the cause. I know it's a thing from Lavasoft but I haven't downloaded anything from them and the date on the file is from the day before I reformated my computer. I can't manually delete the file as it's in use by one of many services that keep switching as I close them down. I went into the safemode to manually delete it but then I lose the ability to access the internet. So here I am at the end of my rope out of ideas on what to do. Searching the net for this problem led me here with high hopes for help. I ran Farbar Recovery Scan Tool and uploaded the two .txt files that it created.Addition.txtFRST.txt Link to post Share on other sites More sharing options...
Maniac Posted July 29, 2015 ID:979803 Share Posted July 29, 2015 Hello direx and ! My name is Borislav and I will be glad to help you solve your malware problem. Please note:If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.Make sure you read all of the instructions and fixes thoroughly before continuing with them.Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.P2P/Piracy Warning: If you're using Peer 2 Peer software such as µTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here. Failure to remove or disable such software will result in your topic being closed and no further assistance being provided. If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy. When you are done, please generate new fresh FRST log files. Link to post Share on other sites More sharing options...
direx Posted July 29, 2015 Author ID:980004 Share Posted July 29, 2015 Sorry about that, here's the new log file.FRST.txt Link to post Share on other sites More sharing options...
Maniac Posted July 30, 2015 ID:980131 Share Posted July 30, 2015 Download attached fixlist.txt file and save it to the Desktop. NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work. NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system Run FRST/FRST64 and press the Fix button just once and wait. If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run. When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post it to your reply.fixlist.txt Link to post Share on other sites More sharing options...
direx Posted July 30, 2015 Author ID:980150 Share Posted July 30, 2015 Alright the first time I scanned the program quickly stopped responding though it still generated a Fixlog. Restarted ran it again and it completed just fine and needed to restart the computer. It didn't remove the problem files but I was able to manually delete them without entering safe mode or losing internet. Fixlog is the first one it generated before not responding, Fixlog2 is the one is generated after running successfully. I won't be able to really test to see if it still somehow crashes Guild Wars 2 while updating since I'm all up to date and I don't want to waste data re downloading the whole game. However since the .dll files are gone I"m hoping. Thanks for the help!Fixlog2.txtFixlog.txt Link to post Share on other sites More sharing options...
Maniac Posted July 31, 2015 ID:980302 Share Posted July 31, 2015 LavaSoftTCPServices.dll is gone now. Now you should test it and let me know. Link to post Share on other sites More sharing options...
direx Posted July 31, 2015 Author ID:980303 Share Posted July 31, 2015 Guild Wars 2 had a tiny update and everything seemed to go well. I'm just hoping that I don't somehow manage to get that again, was more annoying than more things to get rid of. Thanks a bunch for the help! Link to post Share on other sites More sharing options...
Maniac Posted July 31, 2015 ID:980313 Share Posted July 31, 2015 Glad I could help! Please download Delfix.exe by Xplode and save it to your desktop.Please start it and check the box next to "Remove disinfection tools" and click on the Run button.The tool will delete itself once it finishes.Safe surfing! Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted December 29, 2015 Root Admin ID:1009512 Share Posted December 29, 2015 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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