2.1.8.1057 failure

[John A]

Updated to version 2.1.8.1057 from previous version. It installed then the following failure occurred while it was starting. Restarted Malwarebytes and it then updated and was OK.

Windows 7 x 32, Microsoft Security Essentials, MBAM Premium MBAE Premium

Log Name: Application

Source: Application Error

Date: 27/06/2015 8:34:50 AM

Event ID: 1000

Task Category: (100)

Level: Error

Keywords: Classic

User: N/A

Computer: Old-PC

Description:

Faulting application name: mbam.exe, version: 2.3.55.0, time stamp: 0x557a2a02

Faulting module name: ntdll.dll, version: 6.1.7601.18869, time stamp: 0x55636303

Exception code: 0xc0000005

Fault offset: 0x00052d27

Faulting process id: 0x11f8

Faulting application start time: 0x01d0b0604a249bab

Faulting application path: C:\Program Files\Malwarebytes Anti-Malware\mbam.exe

Faulting module path: C:\Windows\SYSTEM32\ntdll.dll

Report Id: 8def6fff-1c53-11e5-8285-001a4d44f605

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Application Error" />

<EventID Qualifiers="0">1000</EventID>

<Level>2</Level>

<Task>100</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2015-06-26T22:34:50.000000000Z" />

<EventRecordID>4760</EventRecordID>

<Channel>Application</Channel>

<Computer>Old-PC</Computer>

<Security />

</System>

<EventData>

<Data>mbam.exe</Data>

<Data>2.3.55.0</Data>

<Data>557a2a02</Data>

<Data>ntdll.dll</Data>

<Data>6.1.7601.18869</Data>

<Data>55636303</Data>

<Data>c0000005</Data>

<Data>00052d27</Data>

<Data>11f8</Data>

<Data>01d0b0604a249bab</Data>

<Data>C:\Program Files\Malwarebytes Anti-Malware\mbam.exe</Data>

<Data>C:\Windows\SYSTEM32\ntdll.dll</Data>

<Data>8def6fff-1c53-11e5-8285-001a4d44f605</Data>

</EventData>

</Event>

[1PW]

Hello John A:
 
You did not mention whether you did a post install Windows restart or not. Assuming you have restarted by now, and all seems normal, please monitor for abnormalities and report.
 
Thank you John A

[John A]

All I did was restart Malwarebytes after the failure, and it worked fine. I have since restarted Windows. No further failures have occurred.