Adware

[Habertrot]

Good evening, I made an acocunt here because I am unable to remove adware (giftitapp, clipcnv, and another adware related to vlipcnv). I have already tried uninstalling the programs via IOBIT UNINSTALLER, disabling an extension on chrome and deleting files form the hard drive; I´ve even checked REGEDIT and to no avail have I been able to get rid of it. AVG hasnt located the malware, neither has IOBIT, and lastly neither with MALWAREBYTES ANTIMALWARE. Will I have to resort to formatting?

 

On another note, my brother (who is bad at handling computers) just recently got infected with isearch omiga-plus or something like that. I have tried the same methods I just mentioned before to remove it and it still presents itself. What should i do?

 

[kevinf80]

Hello and welome,

 

P2P/Piracy Warning:

 

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.If you have illegal/cracked software, cracks, keygens etc. on the system, please remove or uninstall them now and read the policy on Piracy.

 

Download Farbar Recovery Scan Tool and save it to your desktop.

 

Note: You need to run the version compatible with your system (32 bit or 64 bit). If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

• 
  

Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

 

Let see those logs...

 

Kevin.

[Habertrot]

Thank you kindly, I´m on it right now

[kevinf80]

OK......

[Habertrot]

So here are the two files you were asking for... Thank you again for your time.

Addition_04-02-2015_16-08-06.txt

FRST_04-02-2015_16-08-08.txt

[kevinf80]

Download attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into.

NOTE. It's important that both FRST and fixlist.txt are in the same location or the fix will not work.

 

Run FRST and press the Fix button just once and wait.

The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Please post it to your reply.

 

Next,

 

Open Malwarebytes Anti-Malware, from the Dashboard please Check for Updates by clicking the Update Now... link

When the update completes select > Settings > Detection and Protection > Enable Scan for rootkit and Under Non Malware Protection set both PUP and PUM to Treat detections as malware.

 

 

Click on the SCAN button and run a Threat Scan with Malwarebytes Anti-Malware by clicking the Scan Now>> button.

 

When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.

 

 

In most cases, a restart will be required.

 

 

Wait for the prompt to restart the computer to appear, then click on Yes.

 

 

When the scan is completed from the main GUI click on History > Application Logs. Find your Scan log, the date when run will identify it. Checkmark "select" box > then hit the "view" button. The history log window will open. At the bottom of that window are two options, "Copy to clipboard" and "Export"

Select > "Copy to clipboard" that copies the full log to the windows clipboard, so at your reply you right click into the text field and select "Paste" the log is pasted (copied) to  your reply.

 

Next,

 

Download AdwCleaner by Xplode onto your Desktop.

• 
  

Double click on Adwcleaner.exe to run the tool.
Click on Scan
Once the scan is done, click on the Clean button.
You will get a prompt asking to close all programs. Click OK.
Click OK again to reboot your computer.
A text file will open after the restart. Please post the content of that logfile in your reply.
You can also find the logfile at C:\AdwCleaner[sn].txt. Where n in the scan reference number

 

Next,

 

Please download Junkware Removal Tool to your desktop.

• 
  

Shut down your protection software now to avoid potential conflicts. (re-enable when done)
Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next message.

 

Next,

 

Download Microsoft's " Malicious Software Removal Tool" and save direct to the desktop

Ensure to get the correct version for your system....

32 Bit version:

https://www.microsoft.com/downloads/en/confirmation.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

64 Bit version:

https://www.microsoft.com/downloads/en/confirmation.aspx?FamilyId=585D2BDE-367F-495E-94E7-6349F4EFFC74&displaylang=en'>https://www.microsoft.com/downloads/en/confirmation.aspx?FamilyId=585D2BDE-367F-495E-94E7-6349F4EFFC74&displaylang=en

 

Right click on the Tool, select “Run as Administrator” the tool will expand to the options Window

In the "Scan Type" window, select Quick Scan

Perform a scan and  Click Finish when the scan is done.

Retrieve the MSRT log as follows, and post it in your next reply:

 

1) Select the Windows key and R key together to open the "Run" function

2) Type or Copy/Paste the following command to the "Run Line" and Press Enter:

 

notepad c:\windows\debug\mrt.log

 

Post those logs, also give an update on any remaining issues or concerns...

 

Thank you,

 

Kevin...

 

 

Fixlist.txt

[Habertrot]

Sorry for not knowing... What file do I place the fixlist.txt in? Inside one of the folders (hives, logs, quarintine) or on the same level as the folders

[kevinf80]

You saved and ran FRST from the following folder: C:\Users\Habertrot\Downloads  So you download and save the file Fixlist.txt to the same folder.

 

FRST and the file are together, do not open the file. Run FRST, select the "Fix" tab once and wait. FRST will read the file Fixlist.txt and follow the commands. Fixlog.txt will be saved to that same folder on completion.

[Habertrot]

Here are the logs you were asking for. I attatched the .txts in case you want to open the files for easy veiw. Thank you so much for your time.

 

 

 

Malwarebytes Scan Log

Malwarebytes Anti-Malware

www.malwarebytes.org

 

Scan Date: 2/4/2015

Scan Time: 5:45:09 PM

Logfile: 

Administrator: Yes

 

Version: 2.00.4.1028

Malware Database: v2015.02.04.14

Rootkit Database: v2015.02.03.01

License: Free

Malware Protection: Disabled

Malicious Website Protection: Disabled

Self-protection: Disabled

 

OS: Windows 7 Service Pack 1

CPU: x64

File System: NTFS

User: Habertrot

 

Scan Type: Threat Scan

Result: Completed

Objects Scanned: 386514

Time Elapsed: 40 min, 43 sec

 

Memory: Enabled

Startup: Enabled

Filesystem: Enabled

Archives: Enabled

Rootkits: Enabled

Deep Rootkit Scan: Enabled

Heuristics: Enabled

PUP: Enabled

PUM: Enabled

 

Processes: 0

(No malicious items detected)

 

Modules: 0

(No malicious items detected)

 

Registry Keys: 0

(No malicious items detected)

 

Registry Values: 0

(No malicious items detected)

 

Registry Data: 1

PUP.Optional.Conduit, HKU\S-1-5-21-169861838-987488293-1404659614-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\INTERNET EXPLORER\MAIN|Start Page, http://search.conduit.com?SearchSource=10&ctid=CT2737658&SSPV=IEOB02&CUI=UN19683107791715997, Good: (www.google.com), Bad: (http://search.conduit.com?SearchSource=10&ctid=CT2737658&SSPV=IEOB02&CUI=UN19683107791715997),Replaced,[2fe31802a7e346f0032c2b862bda44bc]

 

Folders: 0

(No malicious items detected)

 

Files: 0

(No malicious items detected)

 

Physical Sectors: 0

(No malicious items detected)

 

 

(end)

 

AdwCleaner

 

# AdwCleaner v4.109 - Reporte Creado 04/02/2015 en 18:39:07

# Actualizado 24/01/2015 por Xplode

# Database : 2015-02-04.1 [Live]

# Sistema Operativo : Windows 7 Home Premium Service Pack 1 (64 bits)

# Nombre de usuario : Habertrot - HABERTROT-PC

# Ejecutado desde : C:\Users\Habertrot\Downloads\AdwCleaner.exe

# Opción : Limpiar

 

***** [ Servicios ] *****

 

 

***** [ Archivos / Carpetas ] *****

 

Carpeta Borrar : C:\ProgramData\7fe6433135f942e2

Carpeta Borrar : C:\Program Files (x86)\Conduit

Carpeta Borrar : C:\Users\Habertrot\AppData\Local\Conduit

Carpeta Borrar : C:\Users\Habertrot\AppData\LocalLow\Conduit

Carpeta Borrar : C:\Users\Habertrot\AppData\Roaming\Babylon

Carpeta Borrar : C:\Users\Habertrot\AppData\Roaming\SkypEmoticons

Carpeta Borrar : C:\Users\Habertrot\AppData\Roaming\Mozilla\Firefox\Profiles\6rcdnx3k.default\Extensions\adremoveext@adremoveext.net

Archivo Borrar : C:\Users\Habertrot\AppData\Roaming\Mozilla\Firefox\Profiles\6rcdnx3k.default\user.js

Archivo Borrar : C:\Users\Habertrot\AppData\Roaming\Mozilla\Firefox\Profiles\6rcdnx3k.default\searchplugins\MyOnlineSearch.xml

 

***** [ Tareas ] *****

 

Tarea Borrar : Driver Booster Scan

Tarea Borrar : Driver Booster Update

 

***** [ Accesos directos ] *****

 

 

***** [ Registro ] *****

 

Clave Borrar : HKCU\Software\SIEN SA

Clave Borrar : HKLM\SOFTWARE\Classes\AppID\NCTAudioCDGrabber2.DLL

Clave Borrar : HKLM\SOFTWARE\Classes\Prod.cap

Clave Borrar : HKLM\SOFTWARE\Classes\CLSID\{02054E11-5113-4BE3-8153-AA8DFB5D3761}

Clave Borrar : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}

Clave Borrar : HKLM\SOFTWARE\Classes\CLSID\{35B8892D-C3FB-4D88-990D-31DB2EBD72BD}

Clave Borrar : HKLM\SOFTWARE\Classes\CLSID\{5EB0259D-AB79-4AE6-A6E6-24FFE21C3DA4}

Clave Borrar : HKLM\SOFTWARE\Classes\CLSID\{CADAF6BE-BF50-4669-8BFD-C27BD4E6181B}

Clave Borrar : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}

Clave Borrar : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}

Clave Borrar : HKLM\SOFTWARE\Classes\CLSID\{BA0C978D-D909-49B6-AFE2-8BDE245DC7E6}

Clave Borrar : HKLM\SOFTWARE\Classes\Interface\{2BEF239C-752E-4001-8048-F256E0D8CD93}

Clave Borrar : HKLM\SOFTWARE\Classes\Interface\{3F607E46-0D3C-4442-B1DE-DE7FA4768F5C}

Clave Borrar : HKLM\SOFTWARE\Classes\Interface\{49C00A51-6E59-41FE-B3FA-2D2157FAD67B}

Clave Borrar : HKLM\SOFTWARE\Classes\Interface\{6DFF5DBA-AE3A-46DB-B301-ECFFC6DB2982}

Clave Borrar : HKLM\SOFTWARE\Classes\Interface\{DE34CD67-F1C8-4001-9A23-B8A68F63F377}

Clave Borrar : HKLM\SOFTWARE\Classes\Interface\{FE0273D1-99DF-4AC0-87D5-1371C6271785}

Clave Borrar : HKLM\SOFTWARE\Classes\TypeLib\{93E3D79C-0786-48FF-9329-93BC9F6DC2B3}

Clave Borrar : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BA0C978D-D909-49B6-AFE2-8BDE245DC7E6}

Clave Borrar : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{BA0C978D-D909-49B6-AFE2-8BDE245DC7E6}

Clave Borrar : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{BA0C978D-D909-49B6-AFE2-8BDE245DC7E6}

Clave Borrar : [x64] HKLM\SOFTWARE\Classes\Interface\{2BEF239C-752E-4001-8048-F256E0D8CD93}

Clave Borrar : [x64] HKLM\SOFTWARE\Classes\Interface\{3F607E46-0D3C-4442-B1DE-DE7FA4768F5C}

Clave Borrar : [x64] HKLM\SOFTWARE\Classes\Interface\{49C00A51-6E59-41FE-B3FA-2D2157FAD67B}

Clave Borrar : [x64] HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}

Clave Borrar : [x64] HKLM\SOFTWARE\Classes\Interface\{6DFF5DBA-AE3A-46DB-B301-ECFFC6DB2982}

Clave Borrar : [x64] HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}

Clave Borrar : [x64] HKLM\SOFTWARE\Classes\Interface\{DE34CD67-F1C8-4001-9A23-B8A68F63F377}

Clave Borrar : [x64] HKLM\SOFTWARE\Classes\Interface\{FE0273D1-99DF-4AC0-87D5-1371C6271785}

Clave Borrar : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{C25780B0-B14E-4850-A69C-9B60FA7C6AB2}

Clave Borrar : HKCU\Software\AVG Nation toolbar

Clave Borrar : HKCU\Software\AppDataLow\{12DA0E6F-5543-440C-BAA2-28BF01070AFA}

Clave Borrar : HKCU\Software\AppDataLow\Software\Conduit

Clave Borrar : HKLM\SOFTWARE\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}

Clave Borrar : HKLM\SOFTWARE\AVG Nation toolbar

Clave Borrar : HKLM\SOFTWARE\AVG Security Toolbar

Clave Borrar : HKLM\SOFTWARE\Babylon

Clave Borrar : HKLM\SOFTWARE\Conduit

Clave Borrar : HKLM\SOFTWARE\YourFileDownloader

Clave Borrar : HKLM\SOFTWARE\{12DA0E6F-5543-440C-BAA2-28BF01070AFA}

Clave Borrar : HKLM\SOFTWARE\{12A61307-94CD-4F8E-94BC-918E511FAA81}

Clave Borrar : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SearchTheWebARP

Clave Borrar : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Optimizer Pro_is1

Clave Borrar : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0238BBE24EA3A70408B81E4BB89C15E5

Clave Borrar : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\29799DE249E7DBC459FC6C8F07EB8375

Clave Borrar : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\43C098337DB065A49B665D4EA7F16D1C

Clave Borrar : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\A71991503412AEB42838B02C5ED9F9CD

Clave Borrar : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\F2E0D3DD9E5E4B74CA43BCE77815E287

Clave Borrar : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\F7652513C62FF63448CFF05163719DB7

Datos Borrar : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings [ProxyOverride] - <local>;*.local

 

***** [ Navegadores ] *****

 

-\\ Internet Explorer v11.0.9600.17496

 

Ajustes Restaurar : HKCU\Software\Microsoft\Internet Explorer\Main [start Page]

 

-\\ Mozilla Firefox v32.0.2 (x86 es-MX)

 

 

-\\ Google Chrome v40.0.2214.94

 

 

-\\ Chromium v

 

 

*************************

 

AdwCleaner[R0].txt - [6644 octets] - [04/02/2015 18:34:34]

AdwCleaner[s0].txt - [5984 octets] - [04/02/2015 18:39:07]

 

########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [6044 octets] ##########

 

 

JRT

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu

Version: 6.4.2 (02.02.2015:1)

OS: Windows 7 Home Premium x64

Ran by Habertrot on Wed 02/04/2015 at 18:49:51.72

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

 

 

~~~ Services

 

 

 

~~~ Registry Values

 

Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\\Start Page

Successfully repaired: [Registry Value] HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Main\\Start Page

Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\Main\\Start Page

Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-19\Software\Microsoft\Internet Explorer\Main\\Start Page

Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-20\Software\Microsoft\Internet Explorer\Main\\Start Page

Successfully repaired: [Registry Value] HKEY_USERS\S-1-5-21-169861838-987488293-1404659614-1000\Software\Microsoft\Internet Explorer\Main\\Start Page

 

 

 

~~~ Registry Keys

 

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{C25780B0-B14E-4850-A69C-9B60FA7C6AB2}

 

 

 

~~~ Files

 

Successfully deleted: [File] C:\windows\prefetch\DRIVERBOOSTER.EXE-51D78DCC.pf

Successfully deleted: [File] C:\windows\prefetch\DRIVER_BOOSTER_SETUP (1).EXE-D9824A72.pf

Successfully deleted: [File] C:\windows\prefetch\DRIVER_BOOSTER_SETUP (1).TMP-81ED604A.pf

 

 

 

~~~ Folders

 

Successfully deleted: [Folder] "C:\Users\Habertrot\appdata\local\cre"

Successfully deleted: [Folder] "C:\windows\syswow64\ai_recyclebin"

 

 

 

~~~ FireFox

 

Successfully deleted: [Folder] C:\Users\Habertrot\AppData\Roaming\mozilla\firefox\profiles\6rcdnx3k.default\extensions\staged

 

 

 

~~~ Event Viewer Logs were cleared

 

 

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on Wed 02/04/2015 at 18:54:33.97

End of JRT log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

Malicious Software Removal Tool

 

 

 

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.20, January 2015 (build 5.20.11000.0)

Started On Wed Feb 04 19:00:08 2015

 

Engine: 1.1.11302.0

Signatures: 1.191.1276.0

Microsoft Windows Malicious Software Removal Tool Finished On Wed Feb 04 19:01:58 2015

 

 

Return code: 0 (0x0)

 

---------------------------------------------------------------------------------------

Microsoft Windows Malicious Software Removal Tool v5.20, January 2015 (build 5.20.11000.0)

Started On Wed Feb 04 19:03:37 2015

 

Engine: 1.1.11302.0

Signatures: 1.191.1276.0

 

Results Summary:

----------------

No infection found.

Microsoft Windows Malicious Software Removal Tool Finished On Wed Feb 04 19:11:55 2015

 

 

Return code: 0 (0x0)

 

AdwCleanerS0.txt

mrt.log

JRT.txt

[kevinf80]

Did you run FRST fix? can I also see that log "Fixlog.txt" Also give an update on any remaining issues or concerns....

 

Thanks,

 

Kevin

[Habertrot]

Oh... Sorry, yes I did run the FRST fix and apparently I am still infected, Im still getting ads by giftitapp saying powered by iRobinHood. Did I mess up in a step?

Fixlog_04-02-2015_17-19-06.txt

[kevinf80]

Which browser produces the popups, one specific or more than one?

[Habertrot]

I only use Chrome, should I try restarting chrome?

[kevinf80]

Install AdBlock Plus to Chrome, see if there is any improvement. Info at this link: https://chrome.google.com/webstore/detail/adblock-plus/cfhdojbkjhnklbpkdaibdccddilifddb

[Habertrot]

It worked!!!!! Thank you very much, restarting and replacing adblock with adblock plus worked! THank you very much for your time. 

[kevinf80]

Excellent, run the following to clean up:

 

Download "Delfix by Xplode" and save it to your desktop.

 

Or use the following if first link is down:

 

"Delfix link mirror"

 

Double Click to start the program. If you are using Vista or higher, please right-click and choose run as administrator

 

Make Sure the following items are checked:

 

 

• 
  

    Remove disinfection tools
    Purge System Restore
    Reset system settings

 

Now click on "Run" and wait patiently until the tool has completed.

 

The tool will create a log when it has completed. We don't need you to post this.

 

Any remnant files/logs from tools we have used can be deleted…

 

If no remaining issues or concerns are we ok to close out?

 

Read the following link to fully understand PC security and best practices, you may find it useful....

 

http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry2316629

 

Thanks,

 

Kevin...

[Habertrot]

THank you for all your support, got my laptop back to normal  

[Naathim]

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!