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Administrator WHAT?

Colinito
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Colinito

Colinito

Posted
Posted

Hello everyone,

 

Using W.7 Ultimate. Fiurefox 34.

 

I have been using MWB Free for some years.

I had 1025 version and the latest 1028 version has become available.

I deleted the previous 1025 version and downloaded the new 1028 version from MWB site.

When downloaded I am refused access.

I click the downloaded file, right click on it and then click "run as administratior."

I am then informed that "Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item"

I am also unable to delete it for the same reasons!

 

Any advice would be well received!

Thanks in advance,

 

Colinito.

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1PW

1PW

Posted
Posted

Hello Colinito:

Let's see if some underlying details are helpful...

  • Please read the following and individually attach the 3 requested logs in a reply to this thread: Diagnostic Logs.
  • The 3 files, from Step 1, to be individually attached from your desktop are: CheckResults.txt, FRST.txt and Addition.txt. Please do not Copy and Paste them into a reply.
Thank You. :)
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daledoc1

daledoc1

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Posted

Hi:

 

Actually, this sounds a bit like a known, reported behavior on some systems: :)

Why do I get a message stating I must "log in as an Administrator" during a program upgrade?

 

If the steps suggested in that KB topic don't resolve the issue, a clean reinstall might do so.

The "best practices" for this are here: MBAM Clean Removal Process 2x.

Be sure you are logged into Windows from an Administrator account, not a Limited User account.

 

If neither of those resolves your issue, then please do post back here with the 3 diagnostic logs suggested by 1PW.

 

Cheers,

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Colinito

Colinito

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Hello IPW,

Tank you for your reply.

I copy and paste the two reports, as requested and attach tghe 3rd.

 

Kind regards,

 

Colinito.

 

Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 06-12-2014 02
Ran by Collin (administrator) on COLIN-PC on 06-12-2014 21:01:18
Running from C:\Users\Collin\Desktop
Loaded Profile: Collin (Available profiles: Collin)
Platform: Microsoft Windows 7 Ultimate  Service Pack 1 (X86) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2015\avgrsx.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2015\avgcsrvx.exe
(SUPERAntiSpyware.com) C:\Program Files\SUPERAntiSpyware\SASCore.exe
(Home) C:\Program Files\APLI Paper\APLI Master\ApliAutoUpdater.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2015\avgidsagent.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2015\avgwdsvc.exe
(Microsoft Corporation) C:\Program Files\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe
(Microsoft Corporation) C:\Program Files\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe
(Teruten) C:\Windows\System32\FsUsbExService.Exe
(Microsoft Corporation) C:\Program Files\Common Files\microsoft shared\VS7DEBUG\mdm.exe
(Prolific Technology Inc.) C:\Windows\System32\IoctlSvc.exe
(SPEEDbit) C:\Program Files\SpeedBit Video Accelerator\VideoAcceleratorService.exe
(Microsoft Corporation) C:\Program Files\Common Files\microsoft shared\Windows Live\WLIDSVC.EXE
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Yahoo! Inc.) C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
(Intel Corporation) C:\Windows\System32\igfxsrvc.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2015\avgui.exe
(Hewlett-Packard) C:\Program Files\HP\HP Software Update\hpwuschd2.exe
(Oracle Corporation) C:\Program Files\Common Files\Java\Java Update\jusched.exe
(SPEEDbit) C:\Program Files\SpeedBit Video Accelerator\VideoAccelerator.exe
(Akamai Technologies, Inc.) C:\Users\Collin\AppData\Local\Akamai\netsession_win.exe
(Spotify Ltd) C:\Users\Collin\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
(SUPERAntiSpyware) C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
(Skype Technologies S.A.) C:\Program Files\Skype\Phone\Skype.exe
(Akamai Technologies, Inc.) C:\Users\Collin\AppData\Local\Akamai\netsession_win.exe
(Smilebox, Inc.) C:\Users\Collin\AppData\Roaming\Smilebox\SmileboxTray.exe
(Microsoft Corporation) C:\Windows\System32\rundll32.exe
(Microsoft Corporation) C:\Program Files\Common Files\microsoft shared\Windows Live\WLIDSVCM.EXE
(AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2015\avgnsx.exe
(Microsoft Corporation) C:\Program Files\Common Files\microsoft shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
(Mozilla Corporation) C:\Program Files\Mozilla Firefox\firefox.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office\Office14\WINWORD.EXE
(AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2015\avgcfgex.exe


==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [NPSStartup] => [X]
HKLM\...\Run: [AVG_UI] => C:\Program Files\AVG\AVG2015\avgui.exe [3653136 2014-11-09] (AVG Technologies CZ, s.r.o.)
HKLM\...\Run: [HP Software Update] => C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe [96056 2013-05-30] (Hewlett-Packard)
HKLM\...\Run: [Adobe ARM] => C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959176 2014-09-12] (Adobe Systems Incorporated)
HKLM\...\Run: [sunJavaUpdateSched] => C:\Program Files\Common Files\Java\Java Update\jusched.exe [271744 2014-09-26] (Oracle Corporation)
HKU\S-1-5-21-1226790090-1054177853-1531582041-1000\...\Run: [swg] => C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [39408 2012-10-26] (Google Inc.)
HKU\S-1-5-21-1226790090-1054177853-1531582041-1000\...\Run: [AVG-Secure-Search-Update_1213b] => C:\Users\Collin\AppData\Roaming\AVG 1213b Campaign\AVG-Secure-Search-Update-1213b.exe /PROMPT /mid=d9d6b5a0102d47d09edf41affcb66e5a-36a68468da879d26bd7ff26df6bdaf357d3f5a7a /CMPID=1213b
HKU\S-1-5-21-1226790090-1054177853-1531582041-1000\...\Run: [sPEEDbitVideoAccelerator] => C:\Program Files\SpeedBit Video Accelerator\VideoAccelerator.exe [1515176 2013-05-24] (SPEEDbit)
HKU\S-1-5-21-1226790090-1054177853-1531582041-1000\...\Run: [Akamai NetSession Interface] => C:\Users\Collin\AppData\Local\Akamai\netsession_win.exe [4673432 2014-10-29] (Akamai Technologies, Inc.)
HKU\S-1-5-21-1226790090-1054177853-1531582041-1000\...\Run: [spotify Web Helper] => C:\Users\Collin\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe [1245752 2014-10-06] (Spotify Ltd)
HKU\S-1-5-21-1226790090-1054177853-1531582041-1000\...\Run: [sUPERAntiSpyware] => C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe [6697752 2014-11-24] (SUPERAntiSpyware)
HKU\S-1-5-21-1226790090-1054177853-1531582041-1000\...\Run: [skype] => C:\Program Files\Skype\Phone\Skype.exe [22065760 2014-10-01] (Skype Technologies S.A.)
HKU\S-1-5-21-1226790090-1054177853-1531582041-1000\...\Run: [smileboxTray] => C:\Users\Collin\AppData\Roaming\Smilebox\SmileboxTray.exe [342312 2014-09-12] (Smilebox, Inc.)
Startup: C:\Users\Collin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Monitor Ink Alerts - HP Deskjet 2050 J510 series.lnk
ShortcutTarget: Monitor Ink Alerts - HP Deskjet 2050 J510 series.lnk -> C:\Program Files\HP\HP Deskjet 2050 J510 series\Bin\HPStatusBL.dll (Hewlett-Packard Co.)

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

ProxyServer: [s-1-5-21-1226790090-1054177853-1531582041-1000] =>
HKU\S-1-5-21-1226790090-1054177853-1531582041-1000\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com/ie
HKU\S-1-5-21-1226790090-1054177853-1531582041-1000\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.google.com/ie
SearchScopes: HKLM -> DefaultScope {006ee092-9658-4fd6-bd8e-a21a348e59f5} URL =
SearchScopes: HKU\.DEFAULT -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\.DEFAULT -> {6A1806CD-94D4-4689-BA73-E35EA1EA9990} URL =
SearchScopes: HKU\S-1-5-21-1226790090-1054177853-1531582041-1000 -> DefaultScope {67C334C0-408D-4E6D-B5A7-0ADD6AFFA252} URL =
SearchScopes: HKU\S-1-5-21-1226790090-1054177853-1531582041-1000 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-21-1226790090-1054177853-1531582041-1000 -> {67C334C0-408D-4E6D-B5A7-0ADD6AFFA252} URL =
SearchScopes: HKU\S-1-5-21-1226790090-1054177853-1531582041-1000 -> {6A1806CD-94D4-4689-BA73-E35EA1EA9990} URL = http://www.google.com/search?q={sear
BHO: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL (Microsoft Corporation)
BHO: Java Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files\Java\jre7\bin\ssv.dll (Oracle Corporation)
BHO: Google Toolbar Helper -> {AA58ED58-01DD-4d91-8333-CF10577473F7} -> C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
BHO: Skype Click to Call for Internet Explorer -> {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -> C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Microsoft Corporation)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO: Java Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
BHO: Adblock Plus for IE Browser Helper Object -> {FFCB3198-32F3-4E8B-9539-4324694ED664} -> C:\Program Files\Adblock Plus for IE\AdblockPlus32.dll (Adblock Plus)
Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
Toolbar: HKU\S-1-5-21-1226790090-1054177853-1531582041-1000 -> Google Toolbar - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - C:\Program Files\Belarc\Advisor\System\BAVoilaX.dll (Belarc, Inc.)
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll (Skype Technologies)
Handler: skypec2c - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Microsoft Corporation)
Winsock: Catalog9 01 C:\Program Files\SpeedBit Video Accelerator\sblsp.dll [177320] (SPEEDbit)
Winsock: Catalog9 02 C:\Program Files\SpeedBit Video Accelerator\sblsp.dll [177320] (SPEEDbit)
Winsock: Catalog9 03 C:\Program Files\SpeedBit Video Accelerator\sblsp.dll [177320] (SPEEDbit)
Winsock: Catalog9 04 C:\Program Files\SpeedBit Video Accelerator\sblsp.dll [177320] (SPEEDbit)
Winsock: Catalog9 05 C:\Program Files\SpeedBit Video Accelerator\sblsp.dll [177320] (SPEEDbit)
Winsock: Catalog9 06 C:\Program Files\SpeedBit Video Accelerator\sblsp.dll [177320] (SPEEDbit)
Winsock: Catalog9 07 C:\Program Files\SpeedBit Video Accelerator\sblsp.dll [177320] (SPEEDbit)
Winsock: Catalog9 08 C:\Program Files\SpeedBit Video Accelerator\sblsp.dll [177320] (SPEEDbit)
Winsock: Catalog9 19 C:\Program Files\SpeedBit Video Accelerator\sblsp.dll [177320] (SPEEDbit)
Tcpip\Parameters: [DhcpNameServer] 80.58.61.250 80.58.61.254

FireFox:
========
FF ProfilePath: C:\Users\Collin\AppData\Roaming\Mozilla\Firefox\Profiles\vsccx78f.default
FF SelectedSearchEngine: Google
FF Homepage: https://us-mg42.mail.yahoo.com/neo/launch?
FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF32_15_0_0_239.dll ()
FF Plugin: @Google.com/GoogleEarthPlugin -> C:\Program Files\Google\Google Earth\plugin\npgeplugin.dll (Google)
FF Plugin: @google.com/npPicasa3,version=3.0.0 -> C:\Program Files\Google\Picasa3\npPicasa3.dll (Google, Inc.)
FF Plugin: @java.com/DTPlugin,version=10.71.2 -> C:\Program Files\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF Plugin: @java.com/JavaPlugin,version=10.71.2 -> C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin: @messenger.yahoo.com/YahooMessengerStatePlugin;version=1.0.0.6 -> C:\Program Files\Yahoo!\Shared\npYState.dll (Yahoo! Inc.)
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF Plugin: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~1\MICROS~2\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF Plugin: @rocketlife.com/RocketLife Secure Plug-In Layer;version=1.0.5 -> C:\ProgramData\Visan\plugins\npRLSecurePluginLayer.dll (RocketLife, LLP)
FF Plugin: @tools.google.com/Google Update;version=3 -> C:\Program Files\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
FF Plugin: @tools.google.com/Google Update;version=9 -> C:\Program Files\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)
FF Plugin: Adobe Reader -> C:\Program Files\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF Extension: Saved Password Editor - C:\Users\Collin\AppData\Roaming\Mozilla\Firefox\Profiles\vsccx78f.default\Extensions\savedpasswordeditor@daniel.dawson.xpi [2014-04-04]
FF Extension: Adblock Plus - C:\Users\Collin\AppData\Roaming\Mozilla\Firefox\Profiles\vsccx78f.default\Extensions\{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}.xpi [2014-05-21]
FF Extension: No Name - C:\Program Files\Mozilla Firefox\browser\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}.xpi [2014-12-02]

Chrome:
=======
CHR HomePage: Default -> https://us-mg42.mail.yahoo.com/neo/launch?.rand=eqrbt0vu7v35c
CHR StartupUrls: Default -> "https://us-mg42.mail.yahoo.com/neo/launch?.rand=eqrbt0vu7v35c"
CHR Profile: C:\Users\Collin\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Docs) - C:\Users\Collin\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2014-01-15]
CHR Extension: (Google Drive) - C:\Users\Collin\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2014-01-15]
CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\Collin\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-10-06]
CHR Extension: (YouTube) - C:\Users\Collin\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2012-10-26]
CHR Extension: (Adblock Plus) - C:\Users\Collin\AppData\Local\Google\Chrome\User Data\Default\Extensions\cfhdojbkjhnklbpkdaibdccddilifddb [2014-05-18]
CHR Extension: (Search) - C:\Users\Collin\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2012-10-26]
CHR Extension: (Skype Click to Call) - C:\Users\Collin\AppData\Local\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl [2014-03-21]
CHR Extension: (Google Wallet) - C:\Users\Collin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-10-08]
CHR Extension: (Speedbit New Tab) - C:\Users\Collin\AppData\Local\Google\Chrome\User Data\Default\Extensions\palpbfjgianahgbbeodmcohjdmaelbeo [2014-03-21]
CHR Extension: (Gmail) - C:\Users\Collin\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2012-10-26]
CHR HKLM\...\Chrome\Extension: [lifbcibllhkdhoafpjfnlhfpfgnpldfl] - C:\Program Files\Skype\Toolbars\ChromeExtension\skype_chrome_extension.crx [2014-07-14]
CHR HKLM\...\Chrome\Extension: [palpbfjgianahgbbeodmcohjdmaelbeo] - C:\Program Files\Common Files\SpeedBit\SBUpdate\SpeedbitNewTab.crx [2013-10-06]

========================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R2 !SASCORE; C:\Program Files\SUPERAntiSpyware\SASCORE.EXE [142648 2014-07-23] (SUPERAntiSpyware.com)
R2 APLI Master AutoUpdater; C:\Program Files\APLI Paper\APLI Master\ApliAutoUpdater.exe [167936 2011-10-24] (Home) [File not signed]
R2 AVGIDSAgent; C:\Program Files\AVG\AVG2015\avgidsagent.exe [3488784 2014-11-09] (AVG Technologies CZ, s.r.o.)
R2 avgwd; C:\Program Files\AVG\AVG2015\avgwdsvc.exe [298080 2014-11-09] (AVG Technologies CZ, s.r.o.)
R2 c2cautoupdatesvc; C:\Program Files\Skype\Toolbars\AutoUpdate\SkypeC2CAutoUpdateSvc.exe [1390176 2014-07-14] (Microsoft Corporation)
R2 c2cpnrsvc; C:\Program Files\Skype\Toolbars\PNRSvc\SkypeC2CPNRSvc.exe [1767520 2014-07-14] (Microsoft Corporation)
R2 FsUsbExService; C:\Windows\system32\FsUsbExService.Exe [233472 2009-03-31] (Teruten) [File not signed]
R2 HPSLPSVC; C:\Users\Collin\AppData\Local\Temp\7zS43F7\hpslpsvc32.dll [701288 2013-02-06] (Hewlett-Packard Co.)
S3 IDriverT; C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe [69632 2005-04-04] (Macrovision Corporation) [File not signed]
S4 LightScribeService; C:\Program Files\Common Files\LightScribe\LSSrvc.exe [73728 2012-06-27] (Hewlett-Packard Company) [File not signed]
R2 MDM; C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe [335872 2006-10-26] (Microsoft Corporation) [File not signed]
S4 SBUpd; C:\Program Files\Common Files\SpeedBit\SBUpdate\sbu.exe [1751672 2014-03-04] (Speedbit Ltd.)
S3 ServiceLayer; C:\Program Files\PC Connectivity Solution\ServiceLayer.exe [620544 2008-11-11] (Nokia.) [File not signed]
R2 VideoAcceleratorService; C:\Program Files\SpeedBit Video Accelerator\VideoAcceleratorService.exe [281768 2013-05-24] (SPEEDbit)

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R3 Afc; C:\Windows\System32\drivers\Afc.sys [18688 2006-11-10] (Arcsoft, Inc.)
R1 AsIO; C:\Windows\System32\drivers\AsIO.sys [12400 2007-12-17] ()
R3 athur; C:\Windows\System32\DRIVERS\athur.sys [1500160 2012-05-31] (Atheros Communications, Inc.)
R1 Avgdiskx; C:\Windows\System32\DRIVERS\avgdiskx.sys [121624 2014-06-18] (AVG Technologies CZ, s.r.o.)
R1 AVGIDSDriver; C:\Windows\System32\DRIVERS\avgidsdriverx.sys [213784 2014-10-29] (AVG Technologies CZ, s.r.o.)
R0 AVGIDSHX; C:\Windows\System32\DRIVERS\avgidshx.sys [147736 2014-06-18] (AVG Technologies CZ, s.r.o.)
R1 AVGIDSShim; C:\Windows\System32\DRIVERS\avgidsshimx.sys [21272 2014-06-18] (AVG Technologies CZ, s.r.o.)
R1 Avgldx86; C:\Windows\System32\DRIVERS\avgldx86.sys [192792 2014-08-28] (AVG Technologies CZ, s.r.o.)
R0 Avglogx; C:\Windows\System32\DRIVERS\avglogx.sys [230680 2014-07-18] (AVG Technologies CZ, s.r.o.)
R0 Avgmfx86; C:\Windows\System32\DRIVERS\avgmfx86.sys [98584 2014-10-05] (AVG Technologies CZ, s.r.o.)
R0 Avgrkx86; C:\Windows\System32\DRIVERS\avgrkx86.sys [27416 2014-06-18] (AVG Technologies CZ, s.r.o.)
R1 Avgtdix; C:\Windows\System32\DRIVERS\avgtdix.sys [200984 2014-10-10] (AVG Technologies CZ, s.r.o.)
R3 FsUsbExDisk; C:\Windows\system32\FsUsbExDisk.SYS [36608 2009-03-31] () [File not signed]
R3 MTsensor; C:\Windows\System32\DRIVERS\ASACPI.sys [6504 2009-05-13] ()
R1 SASDIFSV; C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS [12880 2011-07-22] (SUPERAdBlocker.com and SUPERAntiSpyware.com)
R1 SASKUTIL; C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS [67664 2011-07-12] (SUPERAdBlocker.com and SUPERAntiSpyware.com)
S3 SBUpdd; C:\Program Files\Common Files\SpeedBit\SBUpdate\sbw.sys [31640 2014-03-04] ()
S3 Ser2plx86; C:\Windows\System32\DRIVERS\ser2pl.sys [132608 2012-07-30] (Prolific Technology Inc.)
S3 snpstd; C:\Windows\System32\DRIVERS\snpstd.sys [299776 2004-02-18] ()
S3 ss_bbus; C:\Windows\System32\DRIVERS\ss_bbus.sys [98432 2009-09-19] (MCCI)
S3 ss_bmdfl; C:\Windows\System32\DRIVERS\ss_bmdfl.sys [14848 2009-09-19] (MCCI Corporation)
S3 ss_bmdm; C:\Windows\System32\DRIVERS\ss_bmdm.sys [123648 2009-09-19] (MCCI Corporation)
S3 Synth3dVsc; System32\drivers\synth3dvsc.sys [X]
S3 tsusbhub; system32\drivers\tsusbhub.sys [X]
S3 VGPU; System32\drivers\rdvgkmd.sys [X]

==================== NetSvcs (Whitelisted) ===================


(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)


==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-12-06 21:01 - 2014-12-06 21:01 - 00018934 _____ () C:\Users\Collin\Desktop\FRST.txt
2014-12-06 21:00 - 2014-12-06 21:01 - 00000000 ____D () C:\FRST
2014-12-06 20:59 - 2014-12-06 20:59 - 01111040 _____ (Farbar) C:\Users\Collin\Desktop\FRST.exe
2014-12-06 20:53 - 2014-12-06 20:53 - 02119168 _____ (Farbar) C:\Users\Collin\Desktop\FRST64.exe
2014-12-06 13:27 - 2014-12-06 13:27 - 00000000 _____ () C:\Users\Collin\Desktop\mbam-setup-2.0.4.1028.exe
2014-12-04 12:34 - 2014-12-04 12:38 - 00000000 ___RD () C:\Users\Collin\Documents\HP Photo Creations
2014-12-04 12:34 - 2014-12-04 12:34 - 00000000 ____D () C:\Users\Collin\AppData\Roaming\Visan
2014-12-04 12:24 - 2014-12-06 12:31 - 00000340 _____ () C:\Windows\Tasks\HP Photo Creations Communicator.job
2014-12-04 11:17 - 2014-12-04 11:17 - 00000000 ____D () C:\Users\Collin\Desktop\Toast Lists
2014-12-03 12:15 - 2014-12-03 12:17 - 00000000 ____D () C:\Users\Collin\AppData\Local\Smilebox
2014-12-03 12:15 - 2014-12-03 12:15 - 00000000 ____D () C:\Users\Collin\Documents\My Smilebox Creations
2014-12-03 12:14 - 2014-12-03 12:16 - 00000000 ____D () C:\Users\Collin\AppData\Roaming\Smilebox
2014-12-03 12:14 - 2014-12-03 12:14 - 00001833 _____ () C:\Users\Collin\Desktop\Smilebox.lnk
2014-12-03 12:14 - 2014-12-03 12:14 - 00001819 _____ () C:\Users\Collin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Smilebox.lnk
2014-12-02 12:58 - 2014-12-02 12:59 - 00000000 ____D () C:\Program Files\Mozilla Firefox
2014-11-29 13:10 - 2014-11-29 13:10 - 231190224 _____ () C:\Windows\MEMORY.DMP
2014-11-29 13:10 - 2014-11-29 13:10 - 00145712 _____ () C:\Windows\Minidump\112914-44288-01.dmp
2014-11-29 13:10 - 2014-11-29 13:10 - 00000000 ____D () C:\Windows\Minidump
2014-11-27 15:10 - 2014-11-27 15:10 - 00000000 ____D () C:\Users\Collin\Desktop\Bodega
2014-11-26 12:27 - 2014-11-26 12:27 - 04443312 _____ (Adobe Systems Incorporated) C:\Windows\system32\FlashPlayerInstaller.exe
2014-11-22 09:58 - 2014-11-11 03:44 - 00550912 _____ (Microsoft Corporation) C:\Windows\system32\kerberos.dll
2014-11-22 09:58 - 2014-11-11 03:44 - 00186880 _____ (Microsoft Corporation) C:\Windows\system32\pku2u.dll
2014-11-18 09:11 - 2014-11-18 09:12 - 00000000 ____D () C:\Program Files\GUM7B76.tmp
2014-11-14 13:01 - 2014-11-14 13:01 - 00000000 ____D () C:\Users\Collin\Desktop\Missy - Galicia summer 2014
2014-11-12 10:38 - 2014-11-05 18:50 - 00254464 _____ (Microsoft Corporation) C:\Windows\system32\generaltel.dll
2014-11-12 10:38 - 2014-11-05 18:50 - 00203776 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll
2014-11-12 10:38 - 2014-11-05 18:47 - 00302592 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll
2014-11-12 10:38 - 2014-10-18 02:33 - 00571904 _____ (Microsoft Corporation) C:\Windows\system32\oleaut32.dll
2014-11-12 10:38 - 2014-10-14 02:56 - 00136632 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecpkg.sys
2014-11-12 10:38 - 2014-10-14 02:50 - 02363904 _____ (Microsoft Corporation) C:\Windows\system32\msi.dll
2014-11-12 10:38 - 2014-10-14 02:50 - 01059840 _____ (Microsoft Corporation) C:\Windows\system32\lsasrv.dll
2014-11-12 10:38 - 2014-10-14 02:50 - 00523776 _____ (Microsoft Corporation) C:\Windows\system32\termsrv.dll
2014-11-12 10:38 - 2014-10-14 02:47 - 00146432 _____ (Microsoft Corporation) C:\Windows\system32\msaudite.dll
2014-11-12 10:38 - 2014-10-14 02:46 - 00681984 _____ (Microsoft Corporation) C:\Windows\system32\adtschema.dll
2014-11-12 10:38 - 2014-10-10 01:45 - 02379264 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys
2014-11-12 10:38 - 2014-10-03 02:44 - 00475136 _____ (Microsoft Corporation) C:\Windows\system32\audiosrv.dll
2014-11-12 10:38 - 2014-10-03 02:44 - 00442880 _____ (Microsoft Corporation) C:\Windows\system32\AUDIOKSE.dll
2014-11-12 10:38 - 2014-10-03 02:44 - 00374784 _____ (Microsoft Corporation) C:\Windows\system32\AudioEng.dll
2014-11-12 10:38 - 2014-10-03 02:44 - 00275968 _____ (Microsoft Corporation) C:\Windows\system32\EncDump.dll
2014-11-12 10:38 - 2014-10-03 02:44 - 00195584 _____ (Microsoft Corporation) C:\Windows\system32\AudioSes.dll
2014-11-12 10:38 - 2014-09-19 10:23 - 00259584 _____ (Microsoft Corporation) C:\Windows\system32\msv1_0.dll
2014-11-12 10:38 - 2014-09-19 10:23 - 00248832 _____ (Microsoft Corporation) C:\Windows\system32\schannel.dll
2014-11-12 10:38 - 2014-09-19 10:23 - 00221184 _____ (Microsoft Corporation) C:\Windows\system32\ncrypt.dll
2014-11-12 10:38 - 2014-09-19 10:23 - 00172032 _____ (Microsoft Corporation) C:\Windows\system32\wdigest.dll
2014-11-12 10:38 - 2014-09-19 10:23 - 00065536 _____ (Microsoft Corporation) C:\Windows\system32\TSpkg.dll
2014-11-12 10:38 - 2014-09-19 10:23 - 00017408 _____ (Microsoft Corporation) C:\Windows\system32\credssp.dll
2014-11-12 10:38 - 2014-08-12 02:36 - 00701440 _____ (Microsoft Corporation) C:\Windows\system32\IMJP10K.DLL
2014-11-12 10:37 - 2014-11-07 20:23 - 00341168 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll
2014-11-12 10:37 - 2014-11-06 04:28 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2014-11-12 10:37 - 2014-11-06 04:28 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll
2014-11-12 10:37 - 2014-11-06 04:13 - 00501248 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2014-11-12 10:37 - 2014-11-06 04:13 - 00062464 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2014-11-12 10:37 - 2014-11-06 04:12 - 00047616 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll
2014-11-12 10:37 - 2014-11-06 04:10 - 19781632 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2014-11-12 10:37 - 2014-11-06 04:10 - 00064000 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll
2014-11-12 10:37 - 2014-11-06 04:05 - 02277376 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2014-11-12 10:37 - 2014-11-06 04:04 - 00047104 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2014-11-12 10:37 - 2014-11-06 04:03 - 00030720 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2014-11-12 10:37 - 2014-11-06 04:00 - 00478208 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2014-11-12 10:37 - 2014-11-06 03:59 - 00115712 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
2014-11-12 10:37 - 2014-11-06 03:59 - 00102912 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe
2014-11-12 10:37 - 2014-11-06 03:58 - 00620032 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll
2014-11-12 10:37 - 2014-11-06 03:51 - 00667648 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe
2014-11-12 10:37 - 2014-11-06 03:48 - 00418304 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll
2014-11-12 10:37 - 2014-11-06 03:42 - 00060416 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll
2014-11-12 10:37 - 2014-11-06 03:37 - 00168960 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2014-11-12 10:37 - 2014-11-06 03:36 - 00076288 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2014-11-12 10:37 - 2014-11-06 03:34 - 00285696 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll
2014-11-12 10:37 - 2014-11-06 03:22 - 00688640 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2014-11-12 10:37 - 2014-11-06 03:22 - 00683008 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2014-11-12 10:37 - 2014-11-06 03:21 - 04298240 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2014-11-12 10:37 - 2014-11-06 03:21 - 02051072 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2014-11-12 10:37 - 2014-11-06 03:20 - 01155072 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll
2014-11-12 10:37 - 2014-11-06 03:03 - 12819456 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2014-11-12 10:37 - 2014-11-06 02:52 - 01892864 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2014-11-12 10:37 - 2014-11-06 02:48 - 01310208 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2014-11-12 10:37 - 2014-11-06 02:47 - 00708096 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2014-11-12 10:37 - 2014-10-25 02:32 - 00067584 _____ (Microsoft Corporation) C:\Windows\system32\packager.dll
2014-11-12 10:37 - 2014-08-21 07:26 - 01237504 _____ (Microsoft Corporation) C:\Windows\system32\msxml3.dll
2014-11-12 10:37 - 2014-08-21 07:23 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\msxml3r.dll
2014-11-09 13:02 - 2014-11-09 13:02 - 00000000 ____D () C:\Users\Collin\Desktop\Swivel Knife pics
2014-11-06 09:21 - 2014-11-06 09:22 - 00000000 ____D () C:\Users\Collin\AppData\Roaming\Avg_Update_1114av
2014-11-06 09:20 - 2014-11-06 09:22 - 00000000 ____D () C:\ProgramData\Avg_Update_1114av

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-12-06 20:57 - 2014-05-20 09:12 - 00000000 ____D () C:\Users\Collin\AppData\Roaming\Skype
2014-12-06 20:43 - 2009-07-14 05:34 - 00023312 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-12-06 20:43 - 2009-07-14 05:34 - 00023312 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-12-06 20:42 - 2012-10-24 21:08 - 00000000 ____D () C:\ProgramData\MFAData
2014-12-06 20:42 - 2012-10-24 16:47 - 01467124 _____ () C:\Windows\WindowsUpdate.log
2014-12-06 20:38 - 2014-10-15 14:48 - 00000000 ____D () C:\Program Files\SUPERAntiSpyware
2014-12-06 20:38 - 2012-10-26 20:49 - 00001084 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-12-06 20:38 - 2009-07-14 05:53 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-12-06 20:38 - 2009-07-14 05:39 - 00112280 _____ () C:\Windows\setupact.log
2014-12-06 13:27 - 2013-02-04 19:32 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2014-12-06 13:16 - 2012-10-26 20:49 - 00001088 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-12-06 12:30 - 2014-03-28 13:33 - 00000334 _____ () C:\Windows\Tasks\Health-Check-deep.job
2014-12-06 12:08 - 2014-03-29 10:20 - 00000000 ____D () C:\Program Files\Malwarebytes Anti-Malware
2014-12-04 19:24 - 2009-07-14 03:37 - 00000000 ____D () C:\Windows\system32\NDF
2014-12-04 12:38 - 2014-05-27 11:27 - 00000000 ____D () C:\ProgramData\HP Photo Creations
2014-12-04 12:29 - 2014-05-27 11:27 - 00000000 ____D () C:\ProgramData\Visan
2014-12-02 20:38 - 2014-01-16 11:15 - 00000000 ____D () C:\Program Files\Mozilla Maintenance Service
2014-12-02 12:27 - 2014-10-14 14:35 - 00000000 ____D () C:\Users\Collin\Desktop\Multitasking Duties
2014-11-29 12:12 - 2012-10-24 16:52 - 01676842 _____ () C:\Windows\system32\PerfStringBackup.INI
2014-11-28 13:58 - 2014-02-20 11:45 - 00000000 ____D () C:\Users\Collin\Desktop\RAM
2014-11-28 11:12 - 2014-01-18 18:57 - 00000000 ____D () C:\Users\Collin\AppData\Roaming\Spotify
2014-11-28 10:54 - 2014-01-18 19:02 - 00000000 ____D () C:\Users\Collin\AppData\Local\Spotify
2014-11-26 12:27 - 2012-11-04 10:53 - 00701104 _____ (Adobe Systems Incorporated) C:\Windows\system32\FlashPlayerApp.exe
2014-11-26 12:27 - 2012-11-04 10:53 - 00071344 _____ (Adobe Systems Incorporated) C:\Windows\system32\FlashPlayerCPLApp.cpl
2014-11-23 10:47 - 2014-02-20 11:45 - 00000000 ____D () C:\Users\Collin\Desktop\Mark
2014-11-17 13:35 - 2012-10-26 20:24 - 00000000 ____D () C:\Users\Collin\AppData\Roaming\APLI Master
2014-11-14 10:15 - 2014-10-28 09:52 - 00000935 _____ () C:\Users\Public\Desktop\AVG 2015.lnk
2014-11-14 10:15 - 2014-04-01 11:23 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVG
2014-11-14 10:14 - 2012-10-24 21:11 - 00000000 ___HD () C:\$AVG
2014-11-14 10:09 - 2014-03-29 17:10 - 00000000 ____D () C:\Users\Collin\AppData\Local\Akamai
2014-11-13 13:21 - 2009-07-14 03:37 - 00000000 ____D () C:\Windows\rescache
2014-11-12 13:43 - 2009-07-14 03:37 - 00000000 ____D () C:\Windows\Microsoft.NET
2014-11-12 10:53 - 2009-07-14 05:33 - 00436440 _____ () C:\Windows\system32\FNTCACHE.DAT
2014-11-12 10:51 - 2014-04-23 08:45 - 00000000 ___SD () C:\Windows\system32\CompatTel
2014-11-12 10:45 - 2013-10-07 12:47 - 00000000 ____D () C:\Windows\system32\MRT
2014-11-12 10:40 - 2012-10-24 17:40 - 100445232 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2014-11-11 14:48 - 2014-11-01 19:37 - 00000000 ____D () C:\Users\Collin\Desktop\Mark, RAM Lodges in Spain
2014-11-11 14:46 - 2012-10-24 17:48 - 01059090 _____ () C:\Windows\PFRO.log

Some content of TEMP:
====================
C:\Users\Collin\AppData\Local\Temp\0441dc53-7221-4301-bad9-68e7a11fa6e8.exe
C:\Users\Collin\AppData\Local\Temp\HPInstaller.exe
C:\Users\Collin\AppData\Local\Temp\jre-7u67-windows-i586-iftw.exe
C:\Users\Collin\AppData\Local\Temp\jre-7u71-windows-i586-iftw.exe
C:\Users\Collin\AppData\Local\Temp\PicasaUpdater_125a.exe
C:\Users\Collin\AppData\Local\Temp\PicasaUpdater_1a82.exe
C:\Users\Collin\AppData\Local\Temp\PicasaUpdater_2093.exe
C:\Users\Collin\AppData\Local\Temp\PicasaUpdater_3281.exe
C:\Users\Collin\AppData\Local\Temp\PicasaUpdater_4f34.exe
C:\Users\Collin\AppData\Local\Temp\PicasaUpdater_56b5.exe
C:\Users\Collin\AppData\Local\Temp\PicasaUpdater_5bae.exe
C:\Users\Collin\AppData\Local\Temp\PicasaUpdater_b03.exe
C:\Users\Collin\AppData\Local\Temp\SAS6_Update.exe
C:\Users\Collin\AppData\Local\Temp\SkypeSetup.exe


==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\explorer.exe => File is digitally signed
C:\Windows\system32\winlogon.exe => File is digitally signed
C:\Windows\system32\wininit.exe => File is digitally signed
C:\Windows\system32\svchost.exe => File is digitally signed
C:\Windows\system32\services.exe => File is digitally signed
C:\Windows\system32\User32.dll => File is digitally signed
C:\Windows\system32\userinit.exe => File is digitally signed
C:\Windows\system32\rpcss.dll => File is digitally signed
C:\Windows\system32\Drivers\volsnap.sys => File is digitally signed


LastRegBack: 2014-11-27 13:56

==================== End Of Log ============================

 

Additional scan result of Farbar Recovery Scan Tool (x86) Version: 06-12-2014 02
Ran by Collin at 2014-12-06 21:02:14
Running from C:\Users\Collin\Desktop
Boot Mode: Normal
==========================================================


==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: AVG AntiVirus Free Edition 2015 (Enabled - Up to date) {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: AVG AntiVirus Free Edition 2015 (Enabled - Up to date) {B5F5C120-2089-702E-0001-553BB0D5A664}

==================== Installed Programs ======================

(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

"Nero SoundTrax Help (Version: 4.4.32.0 - Nero AG) Hidden
Adblock Plus for IE (32-bit) (HKLM\...\{21B632E1-4B3D-4AC2-9ABD-E00544F67D48}) (Version: 1.1 - Eyeo GmbH)
Adblock Plus for IE (HKLM\...\{fd97d1e2-368a-4cd9-af63-8eeff938044a}) (Version: 1.1 - )
Adobe Flash Player 15 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 15.0.0.239 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM\...\Adobe Flash Player Plugin) (Version: 15.0.0.239 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.09) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.09 - Adobe Systems Incorporated)
Advertising Center (Version: 0.0.0.2 - Nero AG) Hidden
Akamai NetSession Interface (HKU\S-1-5-21-1226790090-1054177853-1531582041-1000\...\Akamai) (Version:  - Akamai Technologies, Inc)
APLI Master (HKLM\...\InstallShield_{4767CC38-E667-4447-B60C-4C0721C1E091}) (Version: 6.4.11 - APLI Paper S.A.)
APLI Master (Version: 6.4.11 - APLI Paper S.A.) Hidden
ArcSoft Panorama Maker 6 (HKLM\...\{DABFD34E-BE68-4BC6-9254-5D7A7FF76B99}) (Version: 6.0.8.85 - ArcSoft)
ArcSoft PhotoImpression 6 (HKLM\...\{8DE40268-220A-4AF6-90EC-09966CBE8772}) (Version:  - ArcSoft)
Ashampoo Burning Studio 2013 v.11.0.6 (HKLM\...\{91B33C97-0FBA-74AE-E802-D782F5C8AA89}_is1) (Version: 11.0.6 - Ashampoo GmbH & Co. KG)
AVG 2015 (HKLM\...\AVG) (Version: 2015.0.5577 - AVG Technologies)
AVG 2015 (Version: 15.0.4235 - AVG Technologies) Hidden
AVG 2015 (Version: 15.0.5577 - AVG Technologies) Hidden
Belarc Advisor 8.2 (HKLM\...\Belarc Advisor) (Version: 8.2.7.18 - Belarc Inc.)
CameraHelperMsi (Version: 13.51.815.0 - Logitech) Hidden
Compresor WinRAR (HKLM\...\WinRAR archiver) (Version:  - )
Cool & Quiet (HKLM\...\{1ADE1AA0-7F82-4BB1-B1BD-727DE438057B}) (Version:  - )
D-Link CIF Webcam (HKLM\...\D-Link CIF Webcam) (Version:  - )
DolbyFiles (Version: 2.0 - Nero AG) Hidden
DVD Decrypter (Remove Only) (HKLM\...\DVD Decrypter) (Version:  - )
DVD Shrink 3.2 (HKLM\...\DVD Shrink_is1) (Version:  - DVD Shrink)
erLT (Version: 1.20.138.34 - Logitech, Inc.) Hidden
Express Rip (HKLM\...\ExpressRip) (Version: 1.92 - NCH Software)
Google Chrome (HKLM\...\Google Chrome) (Version: 39.0.2171.71 - Google Inc.)
Google Earth (HKLM\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Toolbar for Internet Explorer (HKLM\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)
Google Toolbar for Internet Explorer (Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (Version: 1.3.25.11 - Google Inc.) Hidden
Google+ Auto Backup (HKLM\...\{A50DE037-B5C0-4C8A-8049-B0C576B313D1}) (Version: 1.0.21.81 - Google)
HP Deskjet 2050 J510 series Basic Device Software (HKLM\...\{90BBACD9-526F-4AD5-8B92-80BB5F5E1A6D}) (Version: 28.0.1313.0 - Hewlett-Packard Co.)
HP Deskjet 2050 J510 series Help (HKLM\...\{7A3DF2E2-CF13-44FB-A93E-F71D5381DB3F}) (Version: 140.0.61.61 - Hewlett Packard)
HP Deskjet 2050 J510 series Product Improvement Study (HKLM\...\{B97BD710-382C-453D-B23C-C0663C6EDFA2}) (Version: 28.0.1313.0 - Hewlett-Packard Co.)
HP Photo Creations (HKLM\...\HP Photo Creations) (Version: 1.0.0.16432 - HP)
HP Update (HKLM\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HPDiagnosticAlert (Version: 1.00.0000 - Microsoft) Hidden
ImagXpress (Version: 7.0.74.0 - Nero AG) Hidden
INFORAD MANAGER 3.6 (HKLM\...\INFORAD MANAGER_is1) (Version:  - )
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: 8.15.10.1930 - Intel Corporation)
Intel® TV Wizard (HKLM\...\TVWiz) (Version:  - Intel Corporation)
Java 7 Update 71 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F03217071FF}) (Version: 7.0.710 - Oracle)
Jazz CD 7.0 (HKLM\...\Jazz CD_is1) (Version:  - Lord Music Reference Inc.)
K-Lite Codec Pack 7.1.0 (Full) (HKLM\...\KLiteCodecPack_is1) (Version: 7.1.0 - )
LightScribe Applications (HKLM\...\{7D8B9DA5-370A-48B6-AD8D-63574C974AAC}) (Version: 1.18.26.7 - LightScribe)
LightScribe System Software (HKLM\...\{90538B62-F392-4DE1-B886-7B48123866E9}) (Version: 1.18.26.7 - LightScribe)
LightScribe Template Labeler (HKLM\...\{3DD8DC4E-B908-4CC6-9F42-ACEF950D8797}) (Version: 1.18.26.7 - LightScribe)
Logitech Webcam Software (HKLM\...\{D40EB009-0499-459c-A8AF-C9C110766215}) (Version: 2.51 - Logitech Inc.)
Menu Templates - Starter Kit (Version: 9.4.6.0 - Nero AG) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft Office 2010 Language Pack Service Pack 1 (SP1) (HKLM\...\{90140000-0100-0409-0000-0000000FF1CE}_Office14.OMUI.en-us_{02784A8B-78FA-458E-A114-308095C1814F}) (Version:  - Microsoft)
Microsoft Office Language Pack 2010 - English (HKLM\...\Office14.OMUI.en-us) (Version: 14.0.6029.1000 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (HKLM\...\Office14.PROPLUS) (Version: 14.0.4734.1000 - Microsoft Corporation)
Microsoft Office ScreenTip Language 2010 - English (HKLM\...\{90140000-00BD-0409-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Primary Interoperability Assemblies 2005 (HKLM\...\{D24DB8B9-BB6C-4334-9619-BA1C650E13D3}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Movie Templates - Starter Kit (Version: 9.4.6.0 - Nero AG) Hidden
Mozilla Firefox 34.0 (x86 en-GB) (HKLM\...\Mozilla Firefox 34.0 (x86 en-GB)) (Version: 34.0 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 29.0 - Mozilla)
Mozilla Thunderbird 24.4.0 (x86 en-GB) (HKLM\...\Mozilla Thunderbird 24.4.0 (x86 en-GB)) (Version: 24.4.0 - Mozilla)
MSVC80_x86 (Version: 1.0.1.0 - Nokia) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Nero 8.3.2.1 (HKLM\...\Nero8WinuE_is1) (Version: 8.3.2.1 - Bj @ WinuE)
Nero 9 (HKLM\...\{258e453f-73ec-4333-a539-e92aee7eabfd}) (Version:  - Nero AG)
Nero BackItUp (HKLM\...\{0420F95C-11FF-4E02-B967-6CC22B188F9F}) (Version: 5.2.6000 - Nero AG)
Nero BackItUp and Burn (HKLM\...\{E08CC458-41FB-4BB5-9B08-2C83DB55A5B9}) (Version: 1.2.0009 - Nero AG)
Nero BurnRights (HKLM\...\{397516AE-7DFE-4F90-84E0-BD616D559434}) (Version: 3.6.17000 - Nero AG)
Nero Express (HKLM\...\{6C3CF7AC-5AB0-42D9-93C0-68166A57AFB6}) (Version: 9.6.11000 - Nero AG)
Nero RescueAgent (HKLM\...\{51E2F9B3-A972-4F58-B4EF-4D9676D9F5D1}) (Version: 2.6.13000 - Nero AG)
Nikon Message Center 2 (HKLM\...\{B014EE44-9197-4513-9613-71E6EB1B514E}) (Version: 2.1.0 - Nikon)
Nikon Movie Editor (HKLM\...\{5CAD3393-EEC0-44CE-9F93-BCAA365B77FB}) (Version: 2.9.0 - Nikon)
Office Genuine Advantage Validation 2.0.48.0 Cracked V3 (HKLM\...\Office Genuine Advantage Validation 2.0.48.0 Cracked V3) (Version: 1.5.0.0 - Wocarson)
Office Genuine Advantage Validation 2.0.48.0 Cracked V3 (Version: 1.5.0.0 - Wocarson) Hidden
Office Genuine Advantage Validation 2.0.48.0 Cracked V4 (HKLM\...\{3998CB8C-CEE5-4AD6-857C-D3E9B9A31301}) (Version: 1.0.0.0 - Wocarson)
OpenOffice.org 3.4.1 (HKLM\...\{9E3E3D64-5A2A-4CEF-A500-EB71188DBA90}) (Version: 3.41.9593 - Apache Software Foundation)
Orion File Recovery Software (HKLM\...\Orion) (Version:  - NCH Software)
paint.net (HKLM\...\{F509C1F4-0029-49F9-B145-A4C4E8DF4819}) (Version: 4.0.3 - dotPDN LLC)
PC Connectivity Solution (HKLM\...\{34610DE0-3C13-42CA-8E32-01FFA38AB6E8}) (Version: 8.47.7.0 - Nokia)
PhotoImpression (HKLM\...\{EFF8A42A-0814-4864-92D7-52EFB3048ABD}) (Version:  - )
Picasa 3 (HKLM\...\Picasa 3) (Version: 3.9 - Google, Inc.)
Picture Control Utility (HKLM\...\{87441A59-5E64-4096-A170-14EFE67200C3}) (Version: 1.5.0 - Nikon)
SAMSUNG Mobile Composite Device Software (HKLM\...\SAMSUNG Mobile Composite Device) (Version:  - )
Samsung Mobile Modem Device Software (HKLM\...\Samsung Mobile Modem Device) (Version:  - )
SAMSUNG Mobile Modem Driver Set (HKLM\...\SAMSUNG Mobile Modem) (Version:  - )
Samsung Mobile phone USB driver Drive Software (HKLM\...\Samsung Mobile phone USB driver Drive) (Version:  - )
SAMSUNG Mobile USB Modem 1.0 Software (HKLM\...\SAMSUNG Mobile USB Modem 1.0) (Version:  - )
SAMSUNG Mobile USB Modem Software (HKLM\...\SAMSUNG Mobile USB Modem) (Version:  - )
Samsung New PC Studio (HKLM\...\InstallShield_{F193FC0E-9E18-40FC-A974-509A1BDD240A}) (Version: 1.00.0000 - Samsung Electronics Co., Ltd.)
Samsung New PC Studio (Version: 1.00.0000 - Samsung Electronics Co., Ltd.) Hidden
Samsung New PC Studio USB Driver Installer (HKLM\...\InstallShield_{AF7E85DC-317C-47F5-810E-B82EE093A612}) (Version: 1.00.0000 - Samsung Electronics Co., Ltd.)
Samsung New PC Studio USB Driver Installer (Version: 1.00.0000 - Samsung Electronics Co., Ltd.) Hidden
SAMSUNG USB Mobile Device Software (HKLM\...\SAMSUNG USB Mobile Device) (Version:  - )
SamsungConnectivityCableDriver (HKLM\...\{7E84FAC8-C518-40F9-9807-7455301D6D25}) (Version: 6.83.6.2.1 - Samsung)
Skype Click to Call (HKLM\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.3.16540.9015 - Microsoft Corporation)
Skype™ 6.21 (HKLM\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 6.21.104 - Skype Technologies S.A.)
Smilebox (HKU\S-1-5-21-1226790090-1054177853-1531582041-1000\...\Smilebox) (Version: 1.0.0.28051 - Smilebox, Inc.)
SoundTrax (Version: 4.4.32.0 - Nero AG) Hidden
SpeedBit Video Accelerator (HKLM\...\SpeedBit Video Accelerator) (Version: 3378(build_3061) - SpeedBit Ltd.)
Spotify (HKU\S-1-5-21-1226790090-1054177853-1531582041-1000\...\Spotify) (Version: 0.9.13.24.g5dbb3103 - Spotify AB)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 6.0.1158 - SUPERAntiSpyware.com)
System Requirements Lab for Intel (HKLM\...\{1EBDF6D2-CEA0-484C-A23E-2DDAD7FD0DD0}) (Version: 4.5.22.0 - Husdawg, LLC)
TP-LINK TL-WN721N_WN722N Driver (HKLM\...\{38A1E3ED-D913-41D2-9953-A93D5ACE3ADF}) (Version: 1.2.1 - TP-LINK)
TP-LINK Wireless Configuration Utility (HKLM\...\{319D91C6-3D44-436C-9F79-36C0D22372DC}) (Version: 1.2.1 - TP-LINK)
ViewNX 2 (HKLM\...\{E64C137C-D0B7-467A-B47F-460AAB30F0A3}) (Version: 2.9.0 - Nikon)
Visual Studio 2012 x86 Redistributables (HKLM\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
Windows Driver Package - Nokia pccsmcfd  (08/22/2008 7.0.0.0) (HKLM\...\504244733D18C8F63FF584AEB290E3904E791693) (Version: 08/22/2008 7.0.0.0 - Nokia)
Windows Live ID Sign-in Assistant (HKLM\...\{0840B4D6-7DD1-4187-8523-E6FC0007EFB7}) (Version: 6.500.3165.0 - Microsoft Corporation)
Yahoo! Messenger (HKLM\...\Yahoo! Messenger) (Version:  - Yahoo! Inc.)
Yahoo! Software Update (HKLM\...\Yahoo! Software Update) (Version:  - )

==================== Custom CLSID (selected items): ==========================

(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)

CustomCLSID: HKU\S-1-5-21-1226790090-1054177853-1531582041-1000_Classes\CLSID\{FB994D36-B312-46CE-A40B-CF63980641F9}\InprocServer32 -> C:\Users\Collin\AppData\Local\Google\Update\1.3.21.111\psuser.dll No File

==================== Restore Points  =========================

25-10-2014 20:33:55 paint.net 4.0.3
28-10-2014 08:48:56 Installed AVG 2015
28-10-2014 08:49:59 Installed AVG 2015
02-11-2014 10:47:55 Configured APLI Master
02-11-2014 11:08:19 Configured APLI Master
02-11-2014 11:10:48 Configured APLI Master
02-11-2014 12:00:34 Configured APLI Master
04-11-2014 15:24:38 Installed APLI Master
12-11-2014 09:39:02 Windows Update
22-11-2014 08:58:29 Windows Update

==================== Hosts content: ==========================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2009-07-14 03:04 - 2009-06-10 22:39 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts

==================== Scheduled Tasks (whitelisted) =============

(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)

Task: {03773F10-1599-4A52-B7EC-5FF21037B179} - System32\Tasks\{67DB53F8-F6AC-453F-8B4A-ECB2FE898C5D} => C:\Program Files\Creative\Creative WebCam NX\WebCam Monitor\Monitor.exe
Task: {0FB1ACB5-8A91-4379-8240-A62404A906C0} - System32\Tasks\Health-Check-deep => C:\Program Files\Innovative Solutions\Advanced Uninstaller PRO\healthcheck.exe
Task: {46A249BB-AF34-41B7-97BC-CF21EFF40268} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2014-10-21] (Adobe Systems Incorporated)
Task: {533219DF-91A1-46B0-A10A-717E544B7F76} - System32\Tasks\{86A95A0F-D605-4817-99C9-1430B96EDF2A} => C:\Users\Collin\Downloads\ApliMast6_6_4_10.exe
Task: {973829EE-4C62-4C2E-B85A-6FC054A709CD} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files\Google\Update\GoogleUpdate.exe [2012-10-26] (Google Inc.)
Task: {A2CF27E9-CB50-4153-BFF3-770B70626469} - \SomotoUpdateCheckerAutoStart No Task File <==== ATTENTION
Task: {A5421AE7-4E47-43FE-88E8-1B23D2025FAB} - System32\Tasks\AutoKMS => C:\Windows\AutoKMS\AutoKMS.exe [2013-10-10] ()
Task: {AA535220-3E99-4A7E-A31D-2693C2CA3D55} - System32\Tasks\HPCustParticipation HP Deskjet 2050 J510 series => C:\Program Files\HP\HP Deskjet 2050 J510 series\Bin\HPCustPartic.exe [2012-10-02] (Hewlett-Packard Co.)
Task: {C11EF8CC-5716-487B-9324-61029188536F} - System32\Tasks\HP Photo Creations Communicator => C:\ProgramData\HP Photo Creations\Communicator.exe [2014-12-04] ()
Task: {E247CD28-1DEC-46BD-BE46-E7E753628B04} - System32\Tasks\OfficeSoftwareProtectionPlatform\SvcRestartTask => Sc.exe start osppsvc
Task: {EDD55E66-00FB-4448-ABA7-C46B2BA89841} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files\Google\Update\GoogleUpdate.exe [2012-10-26] (Google Inc.)

(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)

Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\Health-Check-deep.job => C:\Program Files\Innovative Solutions\Advanced Uninstaller PRO\healthcheck.exe
Task: C:\Windows\Tasks\HP Photo Creations Communicator.job => C:\ProgramData\HP Photo Creations\Communicator.exe

==================== Loaded Modules (whitelisted) =============

2010-01-09 20:18 - 2010-01-09 20:18 - 04254560 _____ () C:\Program Files\Common Files\microsoft shared\OFFICE14\Cultures\OFFICE.ODF
2010-10-20 15:45 - 2010-10-20 15:45 - 08801120 _____ () C:\Program Files\Microsoft Office\Office14\1033\GrooveIntlResource.dll
2014-12-02 12:58 - 2014-12-02 12:59 - 03758192 _____ () C:\Program Files\Mozilla Firefox\mozjs.dll
2010-01-09 20:18 - 2010-01-09 20:18 - 04254560 _____ () C:\Program Files\Common Files\Microsoft Shared\office14\Cultures\office.odf

==================== Alternate Data Streams (whitelisted) =========

(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)

AlternateDataStreams: C:\Windows:9C8DDBA1934689C5
AlternateDataStreams: C:\ProgramData\TEMP:9A870F8B

==================== Safe Mode (whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)


==================== EXE Association (whitelisted) =============

(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)


==================== MSCONFIG/TASK MANAGER disabled items =========

(Currently there is no automatic fix for this section.)

MSCONFIG\Services: AeLookupSvc => 3
MSCONFIG\Services: APLI Master AutoUpdater => 2
MSCONFIG\Services: LightScribeService => 2
MSCONFIG\Services: Nero BackItUp Scheduler 4.0 => 2
MSCONFIG\Services: SBUpd => 2
MSCONFIG\startupfolder: C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^TP-LINK Wireless Configuration Utility.lnk => C:\Windows\pss\TP-LINK Wireless Configuration Utility.lnk.CommonStartup
MSCONFIG\startupfolder: C:^Users^Collin^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^OpenOffice.org 3.4.1.lnk => C:\Windows\pss\OpenOffice.org 3.4.1.lnk.Startup
MSCONFIG\startupreg: Adobe ARM => "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
MSCONFIG\startupreg: ArcSoft Connection Service => C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
MSCONFIG\startupreg: AutoStartNPSAgent => C:\Program Files\Samsung\Samsung New PC Studio\NPSAgent.exe
MSCONFIG\startupreg: BCSSync => "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices
MSCONFIG\startupreg: CloneCDTray => "C:\Program Files\SlySoft\CloneCD\CloneCDTray.exe" /s
MSCONFIG\startupreg: Creative WebCam Tray => C:\Program Files\Creative\Shared Files\CAMTRAY.EXE
MSCONFIG\startupreg: FLV Player => C:\Users\Collin\AppData\Local\WebPlayer\FLV Player\WebPlayer.exe
MSCONFIG\startupreg: HP Software Update => C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
MSCONFIG\startupreg: Iminent => C:\Program Files\Iminent\Iminent.exe /warmup "F77F87E5-A6BD-4922-A530-EDF63D7E9F8C"
MSCONFIG\startupreg: IminentMessenger => C:\Program Files\Iminent\Iminent.Messengers.exe
MSCONFIG\startupreg: LightScribe Control Panel => C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
MSCONFIG\startupreg: LWS => C:\Program Files\Logitech\LWS\Webcam Software\LWS.exe -hide
MSCONFIG\startupreg: Messenger (Yahoo!) => "C:\PROGRA~1\Yahoo!\Messenger\YahooMessenger.exe" -quiet
MSCONFIG\startupreg: mobilegeni daemon => C:\Program Files\Mobogenie\DaemonProcess.exe
MSCONFIG\startupreg: NBAgent => "C:\Program Files\Nero\Nero BackItUp & Burn\Nero BackItUp\NBAgent.exe" /WinStart
MSCONFIG\startupreg: Nikon Message Center 2 => C:\Program Files\Nikon\Nikon Message Center 2\NkMC2.exe -s
MSCONFIG\startupreg: OfficeSyncProcess => "C:\Program Files\Microsoft Office\Office14\MSOSYNC.EXE"
MSCONFIG\startupreg: P1110Cfg.exe => P1110Cfg.exe /d:2
MSCONFIG\startupreg: snpstd => C:\Windows\vsnpstd.exe
MSCONFIG\startupreg: SpeedBitVideoAccelerator => "C:\Program Files\SpeedBit Video Accelerator\VideoAccelerator.exe" /startup
MSCONFIG\startupreg: Spotify => "C:\Users\Collin\AppData\Roaming\Spotify\Spotify.exe" /uri spotify:autostart
MSCONFIG\startupreg: Spotify Web Helper => "C:\Users\Collin\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"

========================= Accounts: ==========================

Administrator (S-1-5-21-1226790090-1054177853-1531582041-500 - Administrator - Disabled)
Collin (S-1-5-21-1226790090-1054177853-1531582041-1000 - Administrator - Enabled) => C:\Users\Collin
Guest (S-1-5-21-1226790090-1054177853-1531582041-501 - Limited - Disabled)

==================== Faulty Device Manager Devices =============


==================== Event log errors: =========================

Application errors:
==================
Error: (11/17/2014 01:01:08 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: WINWORD.EXE, version: 14.0.4734.1000, time stamp: 0x4b58fb0e
Faulting module name: wwlib.dll, version: 14.0.4734.1000, time stamp: 0x4b58fba1
Exception code: 0xc0000005
Fault offset: 0x00ab75df
Faulting process id: 0x7ec
Faulting application start time: 0xWINWORD.EXE0
Faulting application path: WINWORD.EXE1
Faulting module path: WINWORD.EXE2
Report Id: WINWORD.EXE3

Error: (11/04/2014 08:43:48 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: WINWORD.EXE, version: 14.0.4734.1000, time stamp: 0x4b58fb0e
Faulting module name: wwlib.dll, version: 14.0.4734.1000, time stamp: 0x4b58fba1
Exception code: 0xc0000005
Fault offset: 0x00ab75df
Faulting process id: 0xf2c
Faulting application start time: 0xWINWORD.EXE0
Faulting application path: WINWORD.EXE1
Faulting module path: WINWORD.EXE2
Report Id: WINWORD.EXE3

Error: (11/04/2014 07:56:47 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: plugin-container.exe, version: 33.0.2.5413, time stamp: 0x544ef530
Faulting module name: mozalloc.dll, version: 33.0.2.5413, time stamp: 0x544ed089
Exception code: 0x80000003
Fault offset: 0x00001425
Faulting process id: 0x15d4
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3

Error: (11/04/2014 07:56:47 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program firefox.exe version 33.0.2.5413 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 12c8

Start Time: 01cff86064230fd1

Termination Time: 290

Application Path: C:\Program Files\Mozilla Firefox\firefox.exe

Report Id: 4b058cf7-6454-11e4-a279-90e6ba5287a9

Error: (11/04/2014 04:24:35 PM) (Source: VSS) (EventID: 8194) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {c17e578d-34e6-432c-b9dd-d944c0a4aec7}

Error: (11/02/2014 01:00:33 PM) (Source: VSS) (EventID: 8194) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {f82537f5-97db-493c-8f56-ed30319b1297}

Error: (11/02/2014 11:47:53 AM) (Source: VSS) (EventID: 8194) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {dd0fc47c-b3e6-4130-8984-b74e3f94e6c9}

Error: (11/02/2014 11:43:39 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: WINWORD.EXE, version: 14.0.4734.1000, time stamp: 0x4b58fb0e
Faulting module name: wwlib.dll, version: 14.0.4734.1000, time stamp: 0x4b58fba1
Exception code: 0xc0000005
Fault offset: 0x00ab75df
Faulting process id: 0x1348
Faulting application start time: 0xWINWORD.EXE0
Faulting application path: WINWORD.EXE1
Faulting module path: WINWORD.EXE2
Report Id: WINWORD.EXE3

Error: (10/25/2014 09:33:49 PM) (Source: VSS) (EventID: 8194) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {1f609f87-26b5-46b2-b54e-1f551f82a72a}

Error: (10/15/2014 02:54:46 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program SUPERAntiSpyware.exe version 6.0.0.1158 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 168

Start Time: 01cfe87f6e0f3b94

Termination Time: 31

Application Path: C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe

Report Id: cc497815-5472-11e4-9bde-90e6ba5287a9


System errors:
=============
Error: (12/06/2014 08:38:06 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (EventID: 10000) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.

Module Path: C:\Windows\system32\athExt.dll
Error Code: 126

Error: (12/06/2014 09:39:16 AM) (Source: Microsoft-Windows-WLAN-AutoConfig) (EventID: 10000) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.

Module Path: C:\Windows\system32\athExt.dll
Error Code: 126

Error: (12/05/2014 07:31:35 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (EventID: 10000) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.

Module Path: C:\Windows\system32\athExt.dll
Error Code: 126

Error: (12/05/2014 03:27:17 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (EventID: 10000) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.

Module Path: C:\Windows\system32\athExt.dll
Error Code: 126

Error: (12/05/2014 02:39:06 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (EventID: 10000) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.

Module Path: C:\Windows\system32\athExt.dll
Error Code: 126

Error: (12/05/2014 02:39:05 PM) (Source: EventLog) (EventID: 6008) (User: )
Description: The previous system shutdown at 14:37:43 on ‎05/‎12/‎2014 was unexpected.

Error: (12/05/2014 01:52:50 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (EventID: 10000) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.

Module Path: C:\Windows\system32\athExt.dll
Error Code: 126

Error: (12/05/2014 09:39:56 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The AVGIDSAgent service failed to start due to the following error:
%%109

Error: (12/05/2014 09:35:10 AM) (Source: Microsoft-Windows-WLAN-AutoConfig) (EventID: 10000) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.

Module Path: C:\Windows\system32\athExt.dll
Error Code: 126

Error: (12/04/2014 07:23:40 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (EventID: 10000) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has failed to start.

Module Path: C:\Windows\system32\athExt.dll
Error Code: 126


Microsoft Office Sessions:
=========================
Error: (11/17/2014 01:01:08 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: WINWORD.EXE14.0.4734.10004b58fb0ewwlib.dll14.0.4734.10004b58fba1c000000500ab75df7ec01d0025df3f63dccC:\Program Files\Microsoft Office\Office14\WINWORD.EXEC:\Program Files\Microsoft Office\Office14\wwlib.dll6a0fa417-6e51-11e4-8891-90e6ba5287a9

Error: (11/04/2014 08:43:48 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: WINWORD.EXE14.0.4734.10004b58fb0ewwlib.dll14.0.4734.10004b58fba1c000000500ab75dff2c01cff867891c8c15C:\Program Files\Microsoft Office\Office14\WINWORD.EXEC:\Program Files\Microsoft Office\Office14\wwlib.dlle474ddff-645a-11e4-a279-90e6ba5287a9

Error: (11/04/2014 07:56:47 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: plugin-container.exe33.0.2.5413544ef530mozalloc.dll33.0.2.5413544ed089800000030000142515d401cff8607998f372C:\Program Files\Mozilla Firefox\plugin-container.exeC:\Program Files\Mozilla Firefox\mozalloc.dll533d2346-6454-11e4-a279-90e6ba5287a9

Error: (11/04/2014 07:56:47 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: firefox.exe33.0.2.541312c801cff86064230fd1290C:\Program Files\Mozilla Firefox\firefox.exe4b058cf7-6454-11e4-a279-90e6ba5287a9

Error: (11/04/2014 04:24:35 PM) (Source: VSS) (EventID: 8194) (User: )
Description: 0x80070005, Access is denied.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {c17e578d-34e6-432c-b9dd-d944c0a4aec7}

Error: (11/02/2014 01:00:33 PM) (Source: VSS) (EventID: 8194) (User: )
Description: 0x80070005, Access is denied.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {f82537f5-97db-493c-8f56-ed30319b1297}

Error: (11/02/2014 11:47:53 AM) (Source: VSS) (EventID: 8194) (User: )
Description: 0x80070005, Access is denied.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {dd0fc47c-b3e6-4130-8984-b74e3f94e6c9}

Error: (11/02/2014 11:43:39 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: WINWORD.EXE14.0.4734.10004b58fb0ewwlib.dll14.0.4734.10004b58fba1c000000500ab75df134801cff689880ed0a8C:\Program Files\Microsoft Office\Office14\WINWORD.EXEC:\Program Files\Microsoft Office\Office14\wwlib.dll1ad925cf-627d-11e4-9baf-90e6ba5287a9

Error: (10/25/2014 09:33:49 PM) (Source: VSS) (EventID: 8194) (User: )
Description: 0x80070005, Access is denied.


Operation:
   Gathering Writer Data

Context:
   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Name: System Writer
   Writer Instance ID: {1f609f87-26b5-46b2-b54e-1f551f82a72a}

Error: (10/15/2014 02:54:46 PM) (Source: Application Hang) (EventID: 1002) (User: )
Description: SUPERAntiSpyware.exe6.0.0.115816801cfe87f6e0f3b9431C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.execc497815-5472-11e4-9bde-90e6ba5287a9


==================== Memory info ===========================

Processor: Pentium® Dual-Core CPU E5300 @ 2.60GHz
Percentage of memory in use: 64%
Total physical RAM: 2038.18 MB
Available physical RAM: 721.74 MB
Total Pagefile: 4076.36 MB
Available Pagefile: 2397.24 MB
Total Virtual: 2047.88 MB
Available Virtual: 1847.2 MB

==================== Drives ================================

Drive c: () (Fixed) (Total:931.41 GB) (Free:848.54 GB) NTFS
Drive d: (DSK1_VOL1) (Fixed) (Total:149.05 GB) (Free:76.06 GB) NTFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows XP) (Size: 149.1 GB) (Disk ID: F3E5F3E5)
Partition 1: (Active) - (Size=149 GB) - (Type=07 NTFS)

========================================================
Disk: 1 (MBR Code: Windows 7 or 8) (Size: 931.5 GB) (Disk ID: 2EA2F5C5)
Partition 1: (Active) - (Size=100 MB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=931.4 GB) - (Type=07 NTFS)

==================== End Of Log ============================

CheckResults.txt

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daledoc1

daledoc1

Posted
Posted

Hi:
 
Until 1PW returns, are you sure you were/are really running MBAM 2.x and that this is the correct log from the correct computer?

Your checkresults.txt log from mbam-check shows that you are running an older, outdated program version:
 

User Account type:                 Administrator
OS:                                Windows 7 Service Pack 1 Service Pack 1 32 bit Operating System
Current Version and Build:         6.1.7601.0
mbam-check result log version: 2.1.1.1001

Malwarebytes Version: REG_SZ        1.75.0.1300

Malwarebytes Programbuild: REG_SZ        consumer

 

AND, your FRST logs do not show MBAM installed at all. :unsure:

 

Your logs also show some other problems (PUPs, lots of programs running in compatibility mode, outdated/insecure software, etc).

And you don't have a lot of RAM (2 GB) to run Windows 7.

 

So, the first recommendation would be to cleanly upgrade to the current version (2.0.4), as explained here: MBAM Clean Removal Process 2x

 

Then, in order to get cleaned up and to fix some of the other issues, you might want to get some free, expert help.

To do that, please follow the steps here: Available Assistance for Possibly Infected Computers.

It explains how to get free, expert help with scanning and cleaning the system.

 

Thanks,

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Colinito

Colinito

Posted
  • Author
Posted

Hello daledoc1 and 1PW,

 

Please accept my apologies for sending a personal message to daledoc1. On receiving the messages from daledoc1, as 1PW was apparently away,  I could find no way on the current page to answer his message other than  by the personal method.

 

I shall repeat my last message here.

 

I have a laptop which has MWB installed. I have copied the Setup onto a memory sticjk and downloaded it to my desktop computer.

 

After following the instructions it has installed correctly and updated.

 

I have no explanation as to why I managed to do this from a download from a memory stick and not from a download from the internet.

 

So my problem is now solved but the reason for my suiccess is a mystery!

 

Thank you both for your assistance.

 

Regards

 

Coplinito.

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daledoc1

daledoc1

Posted
Posted

Hello:

 

I'm glad you got it sorted out.

 

The fact that you have 2 computers explains why the logs you posted didn't match with the story/explanation you initially reported. ;)

(Also: Please be aware that an MBAM Premium 1-PC, lifetime, consumer license can be activated on only 1 computer at a time.)

 

I'm not sure why you had trouble posting in your own forum topic after having done so previously.

Nor can we say -- without current diagnostic logs from the affected computer -- why you could not update the program from a download of the installer.

 

There is quite a bit going on with the system (the one for which you posted the FRST logs).

So, if you are experiencing abnormal computer behavior, and if that is the same computer about which you created this forum thread, then you might want to get some free, expert help.

To do that, please follow the steps here: Available Assistance for Possibly Infected Computers.

It explains the options to get free, expert help with scanning and cleaning the system.

But it's up to you, of course.

 

I'm glad you got it sorted out.

 

Thanks again,

 

 

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Colinito

Colinito

Posted
  • Author
Posted

Helo daledoc1,

 

Thank you for your reply.

 

Let me explain that I have not used my laptop at all in connection with this thread.

 

The scans and reports were exclusively made and reported on my desktop computer.

 

The problem that I experienced was the inability to open or delete the MWB downloaded file obtained through the link provided in the answer by 1PW.

 

Due to the time factor, I may not be able to attend to the free assistance link that you gave me. However, in the New Year I shall revisit your post and apply for assistance for possibly infected computers.

 

The reason for my "inability" to post in my own topic was my ignorance that your answer was sent to me as an email and, foolishly, I attempted to answer it from the link destination instead of going to the MWB forum thread. My apologies once again for this, this won't happen again!

 

I have not been having any abnormal computer behaviour until the present problem ocurred, and I had no reason to do anything other than my regular weekly scans.

 

My thanks once again for your assistance. I shall attend to the matter in the New Year and if I find any problem,. I shall return to the thread to either explain and ask once more for assistance, or to report a satisfactory conclusion!

 

May I wish you, and all involved, Seasonal Greetings and may the New Year be Happy, Healthy and Prosperous for you all.

 

Regards,

 

Colinito

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