mcquillen811 Posted October 19, 2014 ID:892533 Share Posted October 19, 2014 i believe my wife's computer has syswow64? attached is the FRST log created by FRST64. any help is greatly appreciated. FRST.txt Link to post Share on other sites More sharing options...
mcquillen811 Posted October 19, 2014 Author ID:892567 Share Posted October 19, 2014 i couldn't past the log files in my first try, i was able to paste below from a different computer, FRST.txt & Addition.txt are below: ****************************************************************************************************************************************************************************** Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 19-10-2014Ran by Justine (administrator) on DELL1558 on 19-10-2014 15:45:16Running from Z:\Loaded Profile: Justine (Available profiles: Justine)Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)Internet Explorer Version 11Boot Mode: NormalTutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/ ==================== Processes (Whitelisted) ================= (If an entry is included in the fixlist, the process will be closed. The file will not be moved.) (Microsoft Corporation) C:\Program Files\Microsoft Security Client\MsMpEng.exe(Symantec Corporation) C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Smc.exe(Symantec Corporation) C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe(AVAST Software) C:\Program Files\AVAST Software\Avast\AvastSvc.exe(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe(Code 42 Software) C:\Program Files\CrashPlan\CrashPlanService.exe(Symantec Corporation) C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Rtvscan.exe(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE(Symantec Corporation) C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\SmcGui.exe(Symantec Corporation) C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\ProtectionUtilSurrogate.exe(Intel Corporation) C:\Windows\System32\igfxtray.exe(Intel Corporation) C:\Windows\System32\hkcmd.exe(Intel Corporation) C:\Windows\System32\igfxpers.exe(Microsoft Corporation) C:\Program Files\Microsoft Security Client\msseces.exe(Apple Inc.) C:\Program Files (x86)\iTunes\iTunesHelper.exe(Symantec Corporation) C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe(Citrix Systems, Inc.) C:\Program Files (x86)\Citrix\ICA Client\concentr.exe(AVAST Software) C:\Program Files\AVAST Software\Avast\avastui.exe(Code 42 Software, Inc.) C:\Program Files\CrashPlan\CrashPlanTray.exe(Citrix Systems, Inc.) C:\Program Files (x86)\Citrix\SelfServicePlugin\SelfServicePlugin.exe(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe(Microsoft Corporation) C:\Program Files\Microsoft Security Client\NisSrv.exe(Citrix Systems, Inc.) C:\Program Files (x86)\Citrix\Receiver\Receiver.exe(Citrix Systems, Inc.) C:\Program Files (x86)\Citrix\ICA Client\wfcrun32.exe(Microsoft Corporation) C:\Windows\System32\taskmgr.exe(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe(Farbar) \\acer\Z\FRST64.exe ==================== Registry (Whitelisted) ================== (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.) HKLM\...\Run: [MSC] => c:\Program Files\Microsoft Security Client\msseces.exe [1331288 2014-08-22] (Microsoft Corporation)HKLM-x32\...\Run: [] => [X]HKLM-x32\...\Run: [APSDaemon] => C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [59720 2013-01-28] (Apple Inc.)HKLM-x32\...\Run: [iTunesHelper] => C:\Program Files (x86)\iTunes\iTunesHelper.exe [152392 2013-02-20] (Apple Inc.)HKLM-x32\...\Run: [ccApp] => C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe [115560 2009-10-15] (Symantec Corporation)HKLM-x32\...\Run: [ConnectionCenter] => C:\Program Files (x86)\Citrix\ICA Client\concentr.exe [383544 2012-12-14] (Citrix Systems, Inc.)HKLM-x32\...\Run: [AvastUI.exe] => C:\Program Files\AVAST Software\Avast\AvastUI.exe [4085896 2014-10-18] (AVAST Software)Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)HKU\S-1-5-21-2104904227-2330643594-3000984067-1000\...A8F59079A8D5}\localserver32: rundll32.exe javascript:"\..\mshtml,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf>ktds (the data entry has 239 more characters). <==== Poweliks!AppInit_DLLs-x32: C:\PROGRA~2\Citrix\ICACLI~1\RSHook.dll => C:\Program Files (x86)\Citrix\ICA Client\RSHook.dll [256568 2012-12-14] (Citrix Systems, Inc.)Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\CrashPlan Tray.lnkShortcutTarget: CrashPlan Tray.lnk -> C:\Program Files\CrashPlan\CrashPlanTray.exe (Code 42 Software, Inc.)Startup: C:\Users\Justine\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Citrix Receiver.lnkShortcutTarget: Citrix Receiver.lnk -> C:\Program Files (x86)\Citrix\SelfServicePlugin\SelfServicePlugin.exe (Citrix Systems, Inc.)ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVAST Software\Avast\ashShA64.dll (AVAST Software) ==================== Internet (Whitelisted) ==================== (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.) HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.msn.com/?ocid=iehpHKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 0xDC75ACDB165FCE01HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-USBHO: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll (AVAST Software)BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)BHO-x32: Adobe PDF Link Helper -> {18DF081C-E8AD-4283-A596-FA578C2EBDC3} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll (Adobe Systems Incorporated)BHO-x32: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)BHO-x32: Adobe PDF Conversion Toolbar Helper -> {AE7CD045-E861-484f-8273-0445EE161910} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)BHO-x32: SmartSelect Class -> {F4971EE7-DAA0-4053-9964-665D8EE6A077} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)Toolbar: HKLM-x32 - Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)DPF: HKLM-x32 {0742B9EF-8C83-41CA-BFBA-830A59E23533} https://oas.support.microsoft.com/ActiveX/MSDcode.cabDPF: HKLM-x32 {2AB1C516-6654-4D3A-B3D6-2185BBCEB409} https://webvpn.summited.org/+CSCOL+/csvrloader32.cabDPF: HKLM-x32 {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} https://secure.logmein.com//activex/ractrl.cab?lmi=1058Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter-x32: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Filter-x32: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Filter-x32: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Filter-x32: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Filter-x32: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Filter-x32: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Filter-x32: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Filter-x32: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Filter-x32: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Filter-x32: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Filter-x32: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Filter-x32: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Filter-x32: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Filter-x32: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Filter-x32: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Filter-x32: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Hosts: 127.0.0.1 activate.adobe.comTcpip\Parameters: [DhcpNameServer] 10.0.0.1 FireFox:========FF Plugin: @microsoft.com/GENUINE -> disabled No FileFF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()FF Plugin-x32: @Citrix.com/npican -> C:\Program Files (x86)\Citrix\ICA Client\npicaN.dll (Citrix Systems, Inc.)FF Plugin-x32: @microsoft.com/GENUINE -> disabled No FileFF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3555.0308 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)FF HKLM-x32\...\Firefox\Extensions: [web2pdfextension@web2pdf.adobedotcom] - C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Browser\WCFirefoxExtnFF Extension: Adobe Acrobat - Create PDF - C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Browser\WCFirefoxExtn [2012-04-03]FF HKLM-x32\...\Firefox\Extensions: [wrc@avast.com] - C:\Program Files\AVAST Software\Avast\WebRep\FFFF Extension: avast! Online Security - C:\Program Files\AVAST Software\Avast\WebRep\FF [2014-10-18] Chrome: =======CHR HKLM-x32\...\Chrome\Extension: [gomekmidlodglbbmalcneegieacbdmki] - C:\Program Files\AVAST Software\Avast\WebRep\Chrome\aswWebRepChrome.crx [2014-10-18] ==================== Services (Whitelisted) ================= (If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.) R2 avast! Antivirus; C:\Program Files\AVAST Software\Avast\AvastSvc.exe [50344 2014-10-18] (AVAST Software)R2 ccEvtMgr; C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe [108392 2009-10-15] (Symantec Corporation)R2 ccSetMgr; C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe [108392 2009-10-15] (Symantec Corporation)R2 CrashPlanService; C:\Program Files\CrashPlan\CrashPlanService.exe [223232 2014-10-13] (Code 42 Software) [File not signed]S3 LiveUpdate; C:\Program Files (x86)\Symantec\LiveUpdate\LuComServer_3_3.EXE [3093880 2009-07-13] (Symantec Corporation)R2 MsMpSvc; c:\Program Files\Microsoft Security Client\MsMpEng.exe [23784 2014-08-22] (Microsoft Corporation)R3 NisSrv; c:\Program Files\Microsoft Security Client\NisSrv.exe [368624 2014-08-22] (Microsoft Corporation)R2 SmcService; C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Smc.exe [3197256 2009-10-15] (Symantec Corporation)S4 SNAC; C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\SNAC64.EXE [411976 2009-10-15] (Symantec Corporation)R2 Symantec AntiVirus; C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\Rtvscan.exe [2477304 2009-10-15] (Symantec Corporation) ==================== Drivers (Whitelisted) ==================== (If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.) R2 aswHwid; C:\Windows\system32\drivers\aswHwid.sys [29208 2014-10-18] ()R2 aswMonFlt; C:\Windows\system32\drivers\aswMonFlt.sys [79184 2014-10-18] (AVAST Software)R1 aswRdr; C:\Windows\system32\drivers\aswRdr2.sys [93568 2014-10-18] (AVAST Software)R0 aswRvrt; C:\Windows\System32\Drivers\aswRvrt.sys [65776 2014-10-18] ()R1 aswSnx; C:\Windows\system32\drivers\aswSnx.sys [1041168 2014-10-18] (AVAST Software)R1 aswSP; C:\Windows\system32\drivers\aswSP.sys [427360 2014-10-18] (AVAST Software)R2 aswStm; C:\Windows\system32\drivers\aswStm.sys [92008 2014-10-18] (AVAST Software)R0 aswVmm; C:\Windows\System32\Drivers\aswVmm.sys [224896 2014-10-18] ()R1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [487216 2014-08-27] (Symantec Corporation)R3 EraserUtilRebootDrv; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [142640 2014-08-27] (Symantec Corporation)R0 MpFilter; C:\Windows\System32\DRIVERS\MpFilter.sys [269008 2014-07-17] (Microsoft Corporation)R3 NAVENG; C:\ProgramData\Symantec\Definitions\VirusDefs\20141018.001\eng64.sys [129752 2014-08-11] (Symantec Corporation)R3 NAVEX15; C:\ProgramData\Symantec\Definitions\VirusDefs\20141018.001\ex64.sys [2137304 2014-08-11] (Symantec Corporation)R2 NisDrv; C:\Windows\System32\DRIVERS\NisDrvWFP.sys [125584 2014-07-17] (Microsoft Corporation)R1 SRTSP; C:\Windows\System32\Drivers\SRTSP64.SYS [443952 2009-10-15] (Symantec Corporation)R1 SRTSP; C:\Windows\SysWOW64\Drivers\SRTSP64.SYS [443952 2009-10-15] (Symantec Corporation)S3 SRTSPL; C:\Windows\System32\Drivers\SRTSPL64.SYS [481840 2009-10-15] (Symantec Corporation)S3 SRTSPL; C:\Windows\SysWOW64\Drivers\SRTSPL64.SYS [481840 2009-10-15] (Symantec Corporation)R1 SRTSPX; C:\Windows\System32\Drivers\SRTSPX64.SYS [32304 2009-10-15] (Symantec Corporation)R1 SRTSPX; C:\Windows\SysWOW64\Drivers\SRTSPX64.SYS [32304 2009-10-15] (Symantec Corporation)R3 SymEvent; C:\Windows\system32\Drivers\SYMEVENT64x86.SYS [172592 2013-06-11] (Symantec Corporation) ==================== NetSvcs (Whitelisted) =================== (If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.) ==================== One Month Created Files and Folders ======== (If an entry is included in the fixlist, the file\folder will be moved.) 2014-10-19 15:36 - 2014-10-19 15:36 - 00000308 _____ () C:\Users\Justine\Desktop\syswow64 - Malware Removal Help - Malwarebytes Forum.url2014-10-19 08:11 - 2014-10-19 08:11 - 00000370 _____ () C:\Users\Justine\Desktop\SysWOW64 infection - Malware Removal Help - Malwarebytes Forum.url2014-10-19 08:06 - 2014-10-19 15:45 - 00000000 ____D () C:\FRST2014-10-18 10:11 - 2014-10-18 10:11 - 00000000 ____D () C:\Users\Justine\AppData\Roaming\AVAST Software2014-10-18 10:08 - 2014-10-18 10:08 - 00001966 _____ () C:\Users\Public\Desktop\avast! Free Antivirus.lnk2014-10-18 10:08 - 2014-10-18 10:08 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Avast2014-10-18 10:07 - 2014-10-19 14:26 - 00004182 _____ () C:\Windows\System32\Tasks\avast! Emergency Update2014-10-18 10:07 - 2014-10-18 10:07 - 01041168 _____ (AVAST Software) C:\Windows\system32\Drivers\aswSnx.sys2014-10-18 10:07 - 2014-10-18 10:07 - 00427360 _____ (AVAST Software) C:\Windows\system32\Drivers\aswsp.sys2014-10-18 10:07 - 2014-10-18 10:07 - 00307344 _____ (AVAST Software) C:\Windows\system32\aswBoot.exe2014-10-18 10:07 - 2014-10-18 10:07 - 00224896 _____ () C:\Windows\system32\Drivers\aswVmm.sys2014-10-18 10:07 - 2014-10-18 10:07 - 00093568 _____ (AVAST Software) C:\Windows\system32\Drivers\aswRdr2.sys2014-10-18 10:07 - 2014-10-18 10:07 - 00092008 _____ (AVAST Software) C:\Windows\system32\Drivers\aswStm.sys2014-10-18 10:07 - 2014-10-18 10:07 - 00079184 _____ (AVAST Software) C:\Windows\system32\Drivers\aswMonFlt.sys2014-10-18 10:07 - 2014-10-18 10:07 - 00065776 _____ () C:\Windows\system32\Drivers\aswRvrt.sys2014-10-18 10:07 - 2014-10-18 10:07 - 00043152 _____ (AVAST Software) C:\Windows\avastSS.scr2014-10-18 10:07 - 2014-10-18 10:07 - 00029208 _____ () C:\Windows\system32\Drivers\aswHwid.sys2014-10-18 10:05 - 2014-10-18 10:05 - 00000000 ____D () C:\Program Files\AVAST Software2014-10-18 06:49 - 2014-10-19 14:04 - 00122584 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys2014-10-18 06:49 - 2014-10-18 06:49 - 00001106 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk2014-10-18 06:49 - 2014-10-18 06:49 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware2014-10-18 06:48 - 2014-10-18 06:48 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware2014-10-18 06:48 - 2014-05-12 07:26 - 00091352 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbamchameleon.sys2014-10-18 06:48 - 2014-05-12 07:26 - 00063704 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mwac.sys2014-10-18 06:48 - 2014-05-12 07:25 - 00025816 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbam.sys2014-10-18 06:34 - 2014-10-18 06:34 - 00001726 _____ () C:\Users\Justine\Desktop\Infection Assistance Needed - SysWoW64 - Resolved HijackThis Logs - Malwarebytes Forum.url2014-10-17 22:50 - 2014-10-18 10:05 - 00000000 ____D () C:\ProgramData\AVAST Software2014-10-17 22:50 - 2014-10-17 22:50 - 04862664 _____ (AVAST Software) C:\Users\Public\Desktop\avast_free_antivirus_setup_online.exe2014-10-17 22:19 - 2014-10-17 22:19 - 00000000 ____D () C:\Users\Justine\AppData\Roaming\CrashPlan2014-10-17 22:18 - 2014-10-17 22:19 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\CrashPlan2014-10-17 22:18 - 2014-10-17 22:19 - 00000000 ____D () C:\ProgramData\CrashPlan2014-10-17 22:18 - 2014-10-17 22:19 - 00000000 ____D () C:\Program Files\CrashPlan2014-10-17 18:37 - 2014-10-17 19:02 - 48294624 _____ (Code 42 Software) C:\Users\Justine\Downloads\CrashPlan-x64_3.6.4_Win.exe2014-10-15 20:22 - 2014-10-06 22:54 - 00378552 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll2014-10-15 20:22 - 2014-10-06 22:04 - 00331448 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll2014-10-15 20:22 - 2014-09-28 20:58 - 03198976 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys2014-10-15 20:22 - 2014-09-25 18:50 - 13619200 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll2014-10-15 20:22 - 2014-09-25 18:46 - 00365056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtmsft.dll2014-10-15 20:22 - 2014-09-25 18:46 - 00243200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll2014-10-15 20:22 - 2014-09-25 18:46 - 00069632 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll2014-10-15 20:22 - 2014-09-25 18:43 - 11807232 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll2014-10-15 20:22 - 2014-09-25 18:32 - 02017280 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl2014-10-15 20:22 - 2014-09-25 18:31 - 02108416 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl2014-10-15 20:22 - 2014-09-18 22:25 - 23631360 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll2014-10-15 20:22 - 2014-09-18 21:56 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb2014-10-15 20:22 - 2014-09-18 21:55 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll2014-10-15 20:22 - 2014-09-18 21:44 - 17484800 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll2014-10-15 20:22 - 2014-09-18 21:41 - 02796032 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll2014-10-15 20:22 - 2014-09-18 21:40 - 00547328 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll2014-10-15 20:22 - 2014-09-18 21:40 - 00066048 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll2014-10-15 20:22 - 2014-09-18 21:39 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll2014-10-15 20:22 - 2014-09-18 21:38 - 00083968 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll2014-10-15 20:22 - 2014-09-18 21:36 - 05829632 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll2014-10-15 20:22 - 2014-09-18 21:31 - 00051200 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll2014-10-15 20:22 - 2014-09-18 21:30 - 00033792 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll2014-10-15 20:22 - 2014-09-18 21:27 - 00595968 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll2014-10-15 20:22 - 2014-09-18 21:26 - 00139264 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe2014-10-15 20:22 - 2014-09-18 21:25 - 04201472 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll2014-10-15 20:22 - 2014-09-18 21:25 - 00758272 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll2014-10-15 20:22 - 2014-09-18 21:25 - 00111616 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe2014-10-15 20:22 - 2014-09-18 21:18 - 00940032 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe2014-10-15 20:22 - 2014-09-18 21:14 - 02724864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb2014-10-15 20:22 - 2014-09-18 21:14 - 00446464 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll2014-10-15 20:22 - 2014-09-18 21:06 - 00072704 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll2014-10-15 20:22 - 2014-09-18 21:02 - 00454656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll2014-10-15 20:22 - 2014-09-18 21:01 - 00195584 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll2014-10-15 20:22 - 2014-09-18 21:01 - 00061952 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll2014-10-15 20:22 - 2014-09-18 21:01 - 00051200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieetwproxystub.dll2014-10-15 20:22 - 2014-09-18 21:00 - 00085504 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll2014-10-15 20:22 - 2014-09-18 20:59 - 00061952 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MshtmlDac.dll2014-10-15 20:22 - 2014-09-18 20:58 - 00289280 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll2014-10-15 20:22 - 2014-09-18 20:55 - 02187264 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll2014-10-15 20:22 - 2014-09-18 20:54 - 00043008 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll2014-10-15 20:22 - 2014-09-18 20:53 - 00032768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll2014-10-15 20:22 - 2014-09-18 20:51 - 00440320 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll2014-10-15 20:22 - 2014-09-18 20:50 - 00112128 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe2014-10-15 20:22 - 2014-09-18 20:49 - 00597504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9diag.dll2014-10-15 20:22 - 2014-09-18 20:42 - 00731136 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll2014-10-15 20:22 - 2014-09-18 20:42 - 00710656 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe2014-10-15 20:22 - 2014-09-18 20:40 - 01249280 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll2014-10-15 20:22 - 2014-09-18 20:36 - 00060416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\JavaScriptCollectionAgent.dll2014-10-15 20:22 - 2014-09-18 20:33 - 02309632 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll2014-10-15 20:22 - 2014-09-18 20:32 - 00164864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll2014-10-15 20:22 - 2014-09-18 20:20 - 00607744 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll2014-10-15 20:22 - 2014-09-18 20:18 - 01068032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmlmedia.dll2014-10-15 20:22 - 2014-09-18 20:14 - 01447936 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll2014-10-15 20:22 - 2014-09-18 19:59 - 01810944 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll2014-10-15 20:22 - 2014-09-18 19:59 - 00775168 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll2014-10-15 20:22 - 2014-09-18 19:53 - 01190400 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll2014-10-15 20:22 - 2014-09-18 19:52 - 00678400 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll2014-10-15 20:22 - 2014-07-08 22:03 - 00007168 _____ (Microsoft Corporation) C:\Windows\system32\KBDYAK.DLL2014-10-15 20:22 - 2014-07-08 22:03 - 00007168 _____ (Microsoft Corporation) C:\Windows\system32\KBDTAT.DLL2014-10-15 20:22 - 2014-07-08 22:03 - 00007168 _____ (Microsoft Corporation) C:\Windows\system32\KBDRU1.DLL2014-10-15 20:22 - 2014-07-08 22:03 - 00007168 _____ (Microsoft Corporation) C:\Windows\system32\KBDBASH.DLL2014-10-15 20:22 - 2014-07-08 22:03 - 00006656 _____ (Microsoft Corporation) C:\Windows\system32\KBDRU.DLL2014-10-15 20:22 - 2014-07-08 21:31 - 00007168 _____ (Microsoft Corporation) C:\Windows\SysWOW64\KBDYAK.DLL2014-10-15 20:22 - 2014-07-08 21:31 - 00007168 _____ (Microsoft Corporation) C:\Windows\SysWOW64\KBDTAT.DLL2014-10-15 20:22 - 2014-07-08 21:31 - 00006656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\KBDRU1.DLL2014-10-15 20:22 - 2014-07-08 21:31 - 00006656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\KBDRU.DLL2014-10-15 20:22 - 2014-07-08 21:31 - 00006656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\KBDBASH.DLL2014-10-15 20:22 - 2014-07-08 18:38 - 00419992 _____ () C:\Windows\system32\locale.nls2014-10-15 20:22 - 2014-07-08 18:30 - 00419992 _____ () C:\Windows\SysWOW64\locale.nls2014-10-15 20:22 - 2014-06-18 18:23 - 01943696 _____ (Microsoft Corporation) C:\Windows\system32\dfshim.dll2014-10-15 20:22 - 2014-06-18 18:23 - 01131664 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dfshim.dll2014-10-15 20:22 - 2014-06-18 18:23 - 00156824 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mscorier.dll2014-10-15 20:22 - 2014-06-18 18:23 - 00156312 _____ (Microsoft Corporation) C:\Windows\system32\mscorier.dll2014-10-15 20:22 - 2014-06-18 18:23 - 00081560 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mscories.dll2014-10-15 20:22 - 2014-06-18 18:23 - 00073880 _____ (Microsoft Corporation) C:\Windows\system32\mscories.dll2014-10-15 20:21 - 2014-09-17 22:00 - 03241472 _____ (Microsoft Corporation) C:\Windows\system32\msi.dll2014-10-15 20:21 - 2014-09-17 21:32 - 02363904 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msi.dll2014-10-15 20:20 - 2014-09-04 01:23 - 00424448 _____ (Microsoft Corporation) C:\Windows\system32\rastls.dll2014-10-15 20:20 - 2014-09-04 01:04 - 00372736 _____ (Microsoft Corporation) C:\Windows\SysWOW64\rastls.dll2014-10-15 20:20 - 2014-07-16 22:07 - 03722240 _____ (Microsoft Corporation) C:\Windows\system32\mstscax.dll2014-10-15 20:20 - 2014-07-16 22:07 - 01118720 _____ (Microsoft Corporation) C:\Windows\system32\mstsc.exe2014-10-15 20:20 - 2014-07-16 22:07 - 00681984 _____ (Microsoft Corporation) C:\Windows\system32\termsrv.dll2014-10-15 20:20 - 2014-07-16 22:07 - 00455168 _____ (Microsoft Corporation) C:\Windows\system32\winlogon.exe2014-10-15 20:20 - 2014-07-16 22:07 - 00235520 _____ (Microsoft Corporation) C:\Windows\system32\winsta.dll2014-10-15 20:20 - 2014-07-16 22:07 - 00150528 _____ (Microsoft Corporation) C:\Windows\system32\rdpcorekmts.dll2014-10-15 20:20 - 2014-07-16 22:07 - 00086528 _____ (Microsoft Corporation) C:\Windows\system32\TSpkg.dll2014-10-15 20:20 - 2014-07-16 21:40 - 00157696 _____ (Microsoft Corporation) C:\Windows\SysWOW64\winsta.dll2014-10-15 20:20 - 2014-07-16 21:39 - 03221504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mstscax.dll2014-10-15 20:20 - 2014-07-16 21:39 - 01051136 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mstsc.exe2014-10-15 20:20 - 2014-07-16 21:39 - 00131584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\aaclient.dll2014-10-15 20:20 - 2014-07-16 21:39 - 00065536 _____ (Microsoft Corporation) C:\Windows\SysWOW64\TSpkg.dll2014-10-15 20:20 - 2014-07-16 21:21 - 00212480 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\rdpwd.sys2014-10-15 20:19 - 2014-07-16 22:07 - 00022016 _____ (Microsoft Corporation) C:\Windows\system32\credssp.dll2014-10-15 20:19 - 2014-07-16 21:39 - 00017408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\credssp.dll2014-10-15 20:19 - 2014-07-16 21:21 - 00039936 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\tssecsrv.sys2014-10-15 20:17 - 2014-09-12 21:58 - 00077312 _____ (Microsoft Corporation) C:\Windows\system32\packager.dll2014-10-15 20:17 - 2014-09-12 21:40 - 00067072 _____ (Microsoft Corporation) C:\Windows\SysWOW64\packager.dll2014-09-30 19:58 - 2014-09-24 22:08 - 00371712 _____ (Microsoft Corporation) C:\Windows\system32\qdvd.dll2014-09-30 19:58 - 2014-09-24 21:40 - 00519680 _____ (Microsoft Corporation) C:\Windows\SysWOW64\qdvd.dll2014-09-23 20:05 - 2014-09-09 18:11 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\tzres.dll2014-09-23 20:05 - 2014-09-09 17:47 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\tzres.dll ==================== One Month Modified Files and Folders ======= (If an entry is included in the fixlist, the file\folder will be moved.) 2014-10-19 15:03 - 2012-04-03 18:43 - 00000000 ____D () C:\Users\Justine\AppData\Roaming\Media Player Classic2014-10-19 15:03 - 2012-04-02 20:38 - 00000000 ____D () C:\Windows\Panther2014-10-19 14:33 - 2009-07-14 00:45 - 00019136 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A02014-10-19 14:33 - 2009-07-14 00:45 - 00019136 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A02014-10-19 14:29 - 2012-04-05 18:42 - 01351022 ____N () C:\Windows\WindowsUpdate.log2014-10-19 14:23 - 2009-07-14 01:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT2014-10-18 22:12 - 2012-10-25 08:50 - 00000000 ____D () C:\Users\Justine\Desktop\Summit Evaluations2014-10-18 15:35 - 2009-07-13 23:20 - 00000000 ____D () C:\Windows\rescache2014-10-18 06:49 - 2013-06-11 18:30 - 00000000 ____D () C:\Users\Justine\AppData\Roaming\Malwarebytes2014-10-18 06:48 - 2013-06-11 18:30 - 00000000 ____D () C:\ProgramData\Malwarebytes2014-10-18 06:47 - 2013-06-11 18:29 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes' Anti-Malware2014-10-18 06:34 - 2014-09-12 11:03 - 00000000 ____D () C:\Users\Justine\Desktop\Aubree2014-10-17 19:14 - 2012-04-09 06:02 - 00001984 ____H () C:\Users\Justine\Documents\Default.rdp2014-10-17 19:04 - 2009-07-14 01:32 - 00000000 ____D () C:\Windows\system32\FxsTmp2014-10-16 20:40 - 2009-07-14 00:45 - 00412504 _____ () C:\Windows\system32\FNTCACHE.DAT2014-10-15 22:37 - 2012-04-03 10:17 - 00000000 ____D () C:\ProgramData\Microsoft Help2014-10-15 22:24 - 2013-08-13 21:05 - 00000000 ____D () C:\Windows\system32\MRT2014-10-15 22:24 - 2012-04-02 20:50 - 103265616 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe2014-10-13 13:46 - 2014-04-19 20:52 - 00000000 ____D () C:\Users\Justine\Desktop\FIT Courses2014-10-11 19:38 - 2009-07-14 01:08 - 00032594 _____ () C:\Windows\Tasks\SCHEDLGU.TXT2014-10-06 21:14 - 2013-09-10 09:17 - 00000000 ____D () C:\Users\Justine\Desktop\Resume2014-10-06 20:23 - 2014-05-17 20:55 - 00000000 ____D () C:\Users\Justine\Desktop\Therapy Ideas2014-09-30 20:34 - 2014-07-22 21:39 - 00000000 ____D () C:\Users\Justine\Desktop\LINK2014-09-22 02:42 - 2012-04-02 20:22 - 00278152 ____N (Microsoft Corporation) C:\Windows\system32\MpSigStub.exe Files to move or delete:====================C:\Users\Justine\g2ax_customer_downloadhelper_win32_x86.exe ==================== Bamital & volsnap Check ================= (There is no automatic fix for files that do not pass verification.) C:\Windows\System32\winlogon.exe => File is digitally signedC:\Windows\System32\wininit.exe => File is digitally signedC:\Windows\SysWOW64\wininit.exe => File is digitally signedC:\Windows\explorer.exe => File is digitally signedC:\Windows\SysWOW64\explorer.exe => File is digitally signedC:\Windows\System32\svchost.exe => File is digitally signedC:\Windows\SysWOW64\svchost.exe => File is digitally signedC:\Windows\System32\services.exe => File is digitally signedC:\Windows\System32\User32.dll => File is digitally signedC:\Windows\SysWOW64\User32.dll => File is digitally signedC:\Windows\System32\userinit.exe => File is digitally signedC:\Windows\SysWOW64\userinit.exe => File is digitally signedC:\Windows\System32\rpcss.dll => File is digitally signedC:\Windows\System32\Drivers\volsnap.sys => File is digitally signed LastRegBack: 2014-10-18 15:03 ==================== End Of Log ============================ *************************************************************************************************************************************************************************** Additional scan result of Farbar Recovery Scan Tool (x64) Version: 19-10-2014Ran by Justine at 2014-10-19 15:46:05Running from Z:\Boot Mode: Normal========================================================== ==================== Security Center ======================== (If an entry is included in the fixlist, it will be removed.) AV: Microsoft Security Essentials (Enabled - Up to date) {4F35CFC4-45A3-FC37-EF17-759A02E39AB1}AV: Symantec Endpoint Protection (Enabled - Up to date) {88C95A36-8C3B-2F2C-1B8B-30FCCFDC4855}AV: avast! Antivirus (Enabled - Up to date) {17AD7D40-BA12-9C46-7131-94903A54AD8B}AS: Microsoft Security Essentials (Enabled - Up to date) {F4542E20-6399-F3B9-D5A7-4EE87964D00C}AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}AS: avast! Antivirus (Enabled - Up to date) {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}AS: Symantec Endpoint Protection (Enabled - Up to date) {33A8BBD2-AA01-20A2-213B-0B8EB45B02E8} ==================== Installed Programs ====================== (Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.) Adobe Acrobat X Pro - English, Français, Deutsch (HKLM-x32\...\{AC76BA86-1033-F400-7760-000000000005}) (Version: 10.0.0 - Adobe Systems)Adobe Flash Player 12 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 12.0.0.77 - Adobe Systems Incorporated)Apple Application Support (HKLM-x32\...\{45C56AA7-ED1B-4800-A97F-EDDF3F3520B1}) (Version: 2.3.3 - Apple Inc.)Apple Mobile Device Support (HKLM\...\{2F72F540-1F60-4266-9506-952B21D6640D}) (Version: 6.1.0.13 - Apple Inc.)Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)avast! Free Antivirus (HKLM-x32\...\Avast) (Version: 9.0.2021 - AVAST Software)Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)CCleaner (HKLM\...\CCleaner) (Version: 3.17 - Piriform)Citrix Authentication Manager (x32 Version: 4.0.0.53726 - Citrix Systems, Inc.) HiddenCitrix Receiver (HDX Flash Redirection) (x32 Version: 13.4.0.25 - Citrix Systems, Inc.) HiddenCitrix Receiver (HKLM-x32\...\CitrixOnlinePluginPackWeb) (Version: 13.4.0.25 - Citrix Systems, Inc.)Citrix Receiver Inside (x32 Version: 3.4.0.29585 - Citrix Systems, Inc.) HiddenCitrix Receiver Updater (x32 Version: 3.4.0.29577 - Citrix Systems, Inc.) HiddenCitrix Receiver(Aero) (x32 Version: 13.4.0.25 - Citrix Systems, Inc.) HiddenCitrix Receiver(DV) (x32 Version: 13.4.0.25 - Citrix Systems, Inc.) HiddenCitrix Receiver(USB) (x32 Version: 13.4.0.25 - Citrix Systems, Inc.) HiddenCrashPlan (HKLM\...\{89993433-1D66-4138-8E97-C72CD850CD2B}) (Version: 3.6.4 - Code 42 Software)D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) HiddenDesktop (HKCU\...\citrix-5e6fbb92@@XA 65 Farm:Desktop) (Version: 1.0 - Delivered by Citrix)iSEEK AnswerWorks English Runtime (HKLM-x32\...\{18A8E78B-9EF2-496E-B310-BCD8E4C1DAB3}) (Version: 010.000.0101 - Vantage Linguistics)iTunes (HKLM\...\{0225AD21-F3E2-4916-BFF3-65D3F9052582}) (Version: 11.0.2.26 - Apple Inc.)K-Lite Codec Pack 8.6.0 (Standard) (HKLM-x32\...\KLiteCodecPack_is1) (Version: 8.6.0 - )LiveUpdate 3.3 (Symantec Corporation) (HKLM-x32\...\LiveUpdate) (Version: 3.3.0.92 - Symantec Corporation)Malwarebytes Anti-Malware version 2.0.2.1012 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.2.1012 - Malwarebytes Corporation)Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version: - Microsoft)Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)Microsoft Office Outlook Connector (HKLM-x32\...\{95140000-007A-0409-0000-0000000FF1CE}) (Version: 14.0.5118.5000 - Microsoft Corporation)Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.6.305.0 - Microsoft Corporation)Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)Microsoft Sync Framework 2.0 Core Components (x64) ENU (HKLM\...\{8CCBEC22-D2DB-4DC9-A58A-E1A1F3A38C8A}) (Version: 2.0.1578.0 - Microsoft Corporation)Microsoft Sync Framework 2.0 Provider Services (x64) ENU (HKLM\...\{03AC245F-4C64-425C-89CF-7783C1D3AB2C}) (Version: 2.0.1578.0 - Microsoft Corporation)MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) HiddenMSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)Online Plug-in (x32 Version: 13.4.0.25 - Citrix Systems, Inc.) HiddenPearsonVUE Tutorial and Practice Exam (HKLM-x32\...\{17A869F2-4ABC-446D-B497-F08A7450A923}) (Version: 2.3.803.330 - Pearson VUE)Quicken 2012 (HKLM-x32\...\{0A1E0BDA-5E8F-436d-8BE5-7E97C5CB899D}) (Version: 21.1.5.33 - Intuit)Reasonable NoClone 2007 Enterprise (HKLM-x32\...\{F670EEA9-CAE5-48BF-9A93-67C9F096AC88}) (Version: 4.1.35 - REASONABLE SOFTWARE HOUSE)Remove Empty Directories 2.1 (HKLM-x32\...\Remove Empty Directories) (Version: 2.1 - Jonas John)Self-service Plug-in (x32 Version: 3.4.0.33684 - Citrix Systems, Inc.) HiddenSymantec Endpoint Protection (HKLM\...\{530992D4-DDBA-4F68-8B0D-FF50AC57531B}) (Version: 11.0.5002.333 - Symantec Corporation)SyncToy 2.1 (x64) (HKLM\...\{88DAAF05-5A72-46D2-A7C5-C3759697E943}) (Version: 2.1.0 - Microsoft)Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version: - Microsoft)WinDirStat 1.1.2 (HKCU\...\WinDirStat) (Version: - )Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) HiddenWindows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft Corporation)Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) HiddenWindows Live ID Sign-in Assistant (Version: 7.250.4232.0 - Microsoft Corporation) HiddenWindows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) HiddenWindows Live Language Selector (Version: 15.4.3555.0308 - Microsoft Corporation) HiddenWindows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) HiddenWindows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) HiddenWindows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) HiddenWindows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) HiddenWindows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) HiddenWindows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) HiddenWindows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) HiddenWindows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden ==================== Custom CLSID (selected items): ========================== (If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.) CustomCLSID: HKU\S-1-5-21-2104904227-2330643594-3000984067-1000_Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}\localserver32 -> rundll32.exe javascript:"\..\mshtml,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf>ktds (the data entry has 247 more characters). <==== Poweliks? ==================== Restore Points ========================= 01-10-2014 00:04:58 Windows Update01-10-2014 01:48:04 Windows Update05-10-2014 00:46:04 Windows Update09-10-2014 00:51:26 Windows Update13-10-2014 00:10:46 Windows Update16-10-2014 00:26:58 Windows Update16-10-2014 02:23:49 Windows Update18-10-2014 02:18:00 Installed CrashPlan18-10-2014 14:04:03 avast! antivirus system restore point19-10-2014 15:43:20 Windows Update ==================== Hosts content: ========================== (If needed Hosts: directive could be included in the fixlist to reset Hosts.) 2009-07-13 22:34 - 2012-04-03 19:10 - 00000854 ____A C:\Windows\system32\Drivers\etc\hosts127.0.0.1 activate.adobe.com ==================== Scheduled Tasks (whitelisted) ============= (If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.) Task: {3456EBB3-A881-4116-8FED-DB2F9F722CBC} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2014-03-15] (Adobe Systems Incorporated)Task: {3B5740EE-7DD1-42D1-A60A-EBD1A7A00737} - System32\Tasks\avast! Emergency Update => C:\Program Files\AVAST Software\Avast\AvastEmUpdate.exe [2014-10-18] (AVAST Software)Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe ==================== Loaded Modules (whitelisted) ============= 2014-10-13 15:58 - 2014-10-13 15:58 - 00014848 _____ () C:\Program Files\CrashPlan\md564.dll2014-10-13 15:58 - 2014-10-13 15:58 - 00230400 _____ () C:\Program Files\CrashPlan\cpnative64.dll2012-01-10 21:12 - 2012-01-10 21:12 - 00094208 _____ () C:\Windows\System32\IccLibDll_x64.dll2014-10-18 10:06 - 2014-10-18 10:06 - 00301152 _____ () C:\Program Files\AVAST Software\Avast\aswProperty.dll2014-10-19 06:14 - 2014-10-19 06:14 - 02896384 _____ () C:\Program Files\AVAST Software\Avast\defs\14101900\algo.dll2014-10-19 14:26 - 2014-10-19 14:26 - 02896384 _____ () C:\Program Files\AVAST Software\Avast\defs\14101901\algo.dll2013-01-28 14:08 - 2013-01-28 14:08 - 00087952 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll2013-01-28 14:08 - 2013-01-28 14:08 - 01242512 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll2014-10-18 10:07 - 2014-10-18 10:07 - 19329904 _____ () C:\Program Files\AVAST Software\Avast\libcef.dll ==================== Alternate Data Streams (whitelisted) ========= (If an entry is included in the fixlist, only the Alternate Data Streams will be removed.) ==================== Safe Mode (whitelisted) =================== (If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.) HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr => ""="Service"HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr => ""="Service"HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus => ""="Service"HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antvirus => ""="Service"HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\ccEvtMgr => ""="Service"HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\ccSetMgr => ""="Service"HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\SmcService => ""="Service"HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Symantec Antivirus => ""="Service"HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Symantec Antvirus => ""="Service" ==================== EXE Association (whitelisted) ============= (If an entry is included in the fixlist, the default will be restored. None default entries will be removed.) ==================== MSCONFIG/TASK MANAGER disabled items ========= (Currently there is no automatic fix for this section.) MSCONFIG\startupreg: Acrobat Assistant 8.0 => "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe"MSCONFIG\startupreg: Adobe Acrobat Speed Launcher => "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe"MSCONFIG\startupreg: Adobe ARM => "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" ========================= Accounts: ========================== Administrator (S-1-5-21-2104904227-2330643594-3000984067-500 - Administrator - Disabled)Guest (S-1-5-21-2104904227-2330643594-3000984067-501 - Limited - Enabled)HomeGroupUser$ (S-1-5-21-2104904227-2330643594-3000984067-1002 - Limited - Enabled)Justine (S-1-5-21-2104904227-2330643594-3000984067-1000 - Administrator - Enabled) => C:\Users\Justine ==================== Faulty Device Manager Devices ============= ==================== Event log errors: ========================= Application errors:==================Error: (10/19/2014 02:26:45 PM) (Source: Application Error) (EventID: 1000) (User: )Description: Faulting application name: dllhost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc6b7Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000Exception code: 0xc0000005Fault offset: 0x001201e2Faulting process id: 0x16bcFaulting application start time: 0xdllhost.exe0Faulting application path: dllhost.exe1Faulting module path: dllhost.exe2Report Id: dllhost.exe3 Error: (10/19/2014 11:43:02 AM) (Source: Application Error) (EventID: 1000) (User: )Description: Faulting application name: iexplore.exe, version: 11.0.9600.17344, time stamp: 0x4a5bc6b7Faulting module name: MSHTML.dll, version: 11.0.9600.17344, time stamp: 0x541b8a22Exception code: 0xc00000fdFault offset: 0x0034cf7eFaulting process id: 0x2360Faulting application start time: 0xiexplore.exe0Faulting application path: iexplore.exe1Faulting module path: iexplore.exe2Report Id: iexplore.exe3 Error: (10/19/2014 09:33:34 AM) (Source: SideBySide) (EventID: 72) (User: )Description: Activation context generation failed for "asmv2:clrClassInvocation1".Error in manifest or policy file "asmv2:clrClassInvocation2" on line asmv2:clrClassInvocation3.The element asmv2:clrClassInvocation appears as a child of element urn:schemas-microsoft-com:asm.v1^entryPoint which is not supported by this version of Windows. Error: (10/18/2014 03:03:36 PM) (Source: SideBySide) (EventID: 72) (User: )Description: Activation context generation failed for "asmv2:clrClassInvocation1".Error in manifest or policy file "asmv2:clrClassInvocation2" on line asmv2:clrClassInvocation3.The element asmv2:clrClassInvocation appears as a child of element urn:schemas-microsoft-com:asm.v1^entryPoint which is not supported by this version of Windows. Error: (10/08/2014 11:06:02 AM) (Source: SideBySide) (EventID: 72) (User: )Description: Activation context generation failed for "asmv2:clrClassInvocation1".Error in manifest or policy file "asmv2:clrClassInvocation2" on line asmv2:clrClassInvocation3.The element asmv2:clrClassInvocation appears as a child of element urn:schemas-microsoft-com:asm.v1^entryPoint which is not supported by this version of Windows. Error: (10/04/2014 08:39:34 PM) (Source: Application Error) (EventID: 1000) (User: )Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17280, time stamp: 0x53f262acFaulting module name: MSHTML.dll, version: 11.0.9600.17280, time stamp: 0x53f27d67Exception code: 0xc0000005Fault offset: 0x001032c5Faulting process id: 0xf68Faulting application start time: 0xIEXPLORE.EXE0Faulting application path: IEXPLORE.EXE1Faulting module path: IEXPLORE.EXE2Report Id: IEXPLORE.EXE3 Error: (10/02/2014 09:07:36 PM) (Source: SideBySide) (EventID: 72) (User: )Description: Activation context generation failed for "asmv2:clrClassInvocation1".Error in manifest or policy file "asmv2:clrClassInvocation2" on line asmv2:clrClassInvocation3.The element asmv2:clrClassInvocation appears as a child of element urn:schemas-microsoft-com:asm.v1^entryPoint which is not supported by this version of Windows. Error: (09/28/2014 09:54:18 PM) (Source: SideBySide) (EventID: 72) (User: )Description: Activation context generation failed for "asmv2:clrClassInvocation1".Error in manifest or policy file "asmv2:clrClassInvocation2" on line asmv2:clrClassInvocation3.The element asmv2:clrClassInvocation appears as a child of element urn:schemas-microsoft-com:asm.v1^entryPoint which is not supported by this version of Windows. Error: (09/26/2014 10:57:33 AM) (Source: SescLU) (EventID: 13) (User: )Description: LiveUpdate returned a non-critical error. Available content updates may have failed to install. Error: (09/26/2014 10:47:27 AM) (Source: SideBySide) (EventID: 72) (User: )Description: Activation context generation failed for "asmv2:clrClassInvocation1".Error in manifest or policy file "asmv2:clrClassInvocation2" on line asmv2:clrClassInvocation3.The element asmv2:clrClassInvocation appears as a child of element urn:schemas-microsoft-com:asm.v1^entryPoint which is not supported by this version of Windows. System errors:=============Error: (10/19/2014 02:25:37 PM) (Source: DCOM) (EventID: 10010) (User: )Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5} Error: (10/19/2014 02:25:21 PM) (Source: WMPNetworkSvc) (EventID: 14332) (User: )Description: Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80004005'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly. Error: (10/19/2014 02:21:47 PM) (Source: Service Control Manager) (EventID: 7001) (User: )Description: The Computer Browser service depends on the Server service which failed to start because of the following error: %%1068 Error: (10/19/2014 02:21:47 PM) (Source: Service Control Manager) (EventID: 7001) (User: )Description: The Computer Browser service depends on the Server service which failed to start because of the following error: %%1068 Error: (10/19/2014 02:21:47 PM) (Source: Service Control Manager) (EventID: 7001) (User: )Description: The Computer Browser service depends on the Server service which failed to start because of the following error: %%1068 Error: (10/19/2014 02:19:39 PM) (Source: Service Control Manager) (EventID: 7001) (User: )Description: The Computer Browser service depends on the Server service which failed to start because of the following error: %%1068 Error: (10/19/2014 02:19:39 PM) (Source: Service Control Manager) (EventID: 7001) (User: )Description: The Computer Browser service depends on the Server service which failed to start because of the following error: %%1068 Error: (10/19/2014 02:19:39 PM) (Source: Service Control Manager) (EventID: 7001) (User: )Description: The Computer Browser service depends on the Server service which failed to start because of the following error: %%1068 Error: (10/19/2014 02:14:39 PM) (Source: Service Control Manager) (EventID: 7001) (User: )Description: The Computer Browser service depends on the Server service which failed to start because of the following error: %%1068 Error: (10/19/2014 02:14:39 PM) (Source: Service Control Manager) (EventID: 7001) (User: )Description: The Computer Browser service depends on the Server service which failed to start because of the following error: %%1068 Microsoft Office Sessions:========================= ==================== Memory info =========================== Processor: Intel® Core i3 CPU M 350 @ 2.27GHzPercentage of memory in use: 52%Total physical RAM: 3892.52 MBAvailable physical RAM: 1856.25 MBTotal Pagefile: 7783.23 MBAvailable Pagefile: 5553.2 MBTotal Virtual: 8192 MBAvailable Virtual: 8191.85 MB ==================== Drives ================================ Drive c: () (Fixed) (Total:297.99 GB) (Free:45.88 GB) NTFSDrive i: (My Passport) (Network) (Total:931.48 GB) (Free:429.71 GB) NTFSDrive m: (2000GIG-WD) (Network) (Total:1863.01 GB) (Free:14.33 GB) NTFSDrive z: (0500GIG-WD) (Network) (Total:465.76 GB) (Free:155.06 GB) NTFS ==================== MBR & Partition Table ================== ========================================================Disk: 0 (MBR Code: Windows 7 or 8) (Size: 298.1 GB) (Disk ID: 103D7974)Partition 1: (Active) - (Size=100 MB) - (Type=07 NTFS)Partition 2: (Not Active) - (Size=298 GB) - (Type=07 NTFS) ==================== End Of Log ============================ Link to post Share on other sites More sharing options...
Maniac Posted October 20, 2014 ID:893131 Share Posted October 20, 2014 Hello mcquillen811 and ! My name is Borislav and I will be glad to help you solve your malware problem. Please note:If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.Make sure you read all of the instructions and fixes thoroughly before continuing with them.Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.Step 1 I notice that you are using more than one antivirus program.avast! Free AntivirusSymantec Endpoint ProtectionMicrosoft Security EssentialsThis is very dangerous, as multiple Antivirus programs can interfere with one another and actually allow more viruses to get through. It is important that only one antivirus program is running realtime protection. Please uninstall two of them and then reboot your system. Step 2Launch Malwarebytes' Anti-MalwareGo to Update tab and select Check for Updates. If an update is found, it will download and install the latest version.Go to Scanner tab and select Threat Scan, then click Scan.The scan may take some time to finish,so please be patient.When the scan is complete, click OK, then Show Results to view the results.Make sure that everything is checked, and click Remove Selected.When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.Copy&Paste the entire report in your next reply.Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer,please do so immediately. In your next reply, post the following log files:Malwarebytes' Anti-Malware loga new fresh FRST log Link to post Share on other sites More sharing options...
mcquillen811 Posted October 21, 2014 Author ID:893244 Share Posted October 21, 2014 Thank you for your help. I disabled Microsoft security & uninstalled Symantec. The log files are pasted below: Malwarebytes******************************************************Malwarebytes Anti-Malwarewww.malwarebytes.org Scan Date: 10/20/2014Scan Time: 7:30:32 PMLogfile: Malwarebytes - 201410201945.txtAdministrator: Yes Version: 2.00.3.1025Malware Database: v2014.10.20.07Rootkit Database: v2014.10.17.01License: FreeMalware Protection: DisabledMalicious Website Protection: DisabledSelf-protection: Disabled OS: Windows 7 Service Pack 1CPU: x64File System: NTFSUser: Justine Scan Type: Threat ScanResult: CompletedObjects Scanned: 310744Time Elapsed: 15 min, 2 sec Memory: EnabledStartup: EnabledFilesystem: EnabledArchives: EnabledRootkits: EnabledHeuristics: EnabledPUP: WarnPUM: Enabled Processes: 0(No malicious items detected) Modules: 0(No malicious items detected) Registry Keys: 0(No malicious items detected) Registry Values: 0(No malicious items detected) Registry Data: 0(No malicious items detected) Folders: 0(No malicious items detected) Files: 0(No malicious items detected) Physical Sectors: 0(No malicious items detected) (end) FRST************************************************************Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 20-10-2014 01Ran by Justine (administrator) on DELL1558 on 20-10-2014 19:47:56Running from Z:\Loaded Profile: Justine (Available profiles: Justine)Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)Internet Explorer Version 11Boot Mode: NormalTutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/ ==================== Processes (Whitelisted) ================= (If an entry is included in the fixlist, the process will be closed. The file will not be moved.) (Microsoft Corporation) C:\Program Files\Microsoft Security Client\MsMpEng.exe(AVAST Software) C:\Program Files\AVAST Software\Avast\AvastSvc.exe(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe(Code 42 Software) C:\Program Files\CrashPlan\CrashPlanService.exe(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE(Intel Corporation) C:\Windows\System32\igfxtray.exe(Intel Corporation) C:\Windows\System32\hkcmd.exe(Intel Corporation) C:\Windows\System32\igfxpers.exe(Microsoft Corporation) C:\Program Files\Microsoft Security Client\msseces.exe(Apple Inc.) C:\Program Files (x86)\iTunes\iTunesHelper.exe(Code 42 Software, Inc.) C:\Program Files\CrashPlan\CrashPlanTray.exe(Citrix Systems, Inc.) C:\Program Files (x86)\Citrix\SelfServicePlugin\SelfServicePlugin.exe(Citrix Systems, Inc.) C:\Program Files (x86)\Citrix\ICA Client\concentr.exe(AVAST Software) C:\Program Files\AVAST Software\Avast\avastui.exe(Citrix Systems, Inc.) C:\Program Files (x86)\Citrix\Receiver\Receiver.exe(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe(Citrix Systems, Inc.) C:\Program Files (x86)\Citrix\ICA Client\wfcrun32.exe(Microsoft Corporation) C:\Windows\System32\taskmgr.exe(Farbar) \\acer\Z\frst64.exe ==================== Registry (Whitelisted) ================== (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.) HKLM\...\Run: [MSC] => c:\Program Files\Microsoft Security Client\msseces.exe [1331288 2014-08-22] (Microsoft Corporation)HKLM-x32\...\Run: [] => [X]HKLM-x32\...\Run: [APSDaemon] => C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [59720 2013-01-28] (Apple Inc.)HKLM-x32\...\Run: [iTunesHelper] => C:\Program Files (x86)\iTunes\iTunesHelper.exe [152392 2013-02-20] (Apple Inc.)HKLM-x32\...\Run: [ConnectionCenter] => C:\Program Files (x86)\Citrix\ICA Client\concentr.exe [383544 2012-12-14] (Citrix Systems, Inc.)HKLM-x32\...\Run: [AvastUI.exe] => C:\Program Files\AVAST Software\Avast\AvastUI.exe [4085896 2014-10-18] (AVAST Software)Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)HKU\S-1-5-21-2104904227-2330643594-3000984067-1000\...A8F59079A8D5}\localserver32: rundll32.exe javascript:"\..\mshtml,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf>ktds (the data entry has 239 more characters). <==== Poweliks!AppInit_DLLs-x32: C:\PROGRA~2\Citrix\ICACLI~1\RSHook.dll => C:\Program Files (x86)\Citrix\ICA Client\RSHook.dll [256568 2012-12-14] (Citrix Systems, Inc.)Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\CrashPlan Tray.lnkShortcutTarget: CrashPlan Tray.lnk -> C:\Program Files\CrashPlan\CrashPlanTray.exe (Code 42 Software, Inc.)Startup: C:\Users\Justine\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Citrix Receiver.lnkShortcutTarget: Citrix Receiver.lnk -> C:\Program Files (x86)\Citrix\SelfServicePlugin\SelfServicePlugin.exe (Citrix Systems, Inc.)ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVAST Software\Avast\ashShA64.dll (AVAST Software) ==================== Internet (Whitelisted) ==================== (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.) HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.msn.com/?ocid=iehpHKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 0xDC75ACDB165FCE01HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-USBHO: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll (AVAST Software)BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)BHO-x32: Adobe PDF Link Helper -> {18DF081C-E8AD-4283-A596-FA578C2EBDC3} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll (Adobe Systems Incorporated)BHO-x32: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)BHO-x32: Adobe PDF Conversion Toolbar Helper -> {AE7CD045-E861-484f-8273-0445EE161910} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)BHO-x32: SmartSelect Class -> {F4971EE7-DAA0-4053-9964-665D8EE6A077} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)Toolbar: HKLM-x32 - Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)DPF: HKLM-x32 {0742B9EF-8C83-41CA-BFBA-830A59E23533} https://oas.support.microsoft.com/ActiveX/MSDcode.cabDPF: HKLM-x32 {2AB1C516-6654-4D3A-B3D6-2185BBCEB409} https://webvpn.summited.org/+CSCOL+/csvrloader32.cabDPF: HKLM-x32 {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} https://secure.logmein.com//activex/ractrl.cab?lmi=1058Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter-x32: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Filter-x32: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Filter-x32: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Filter-x32: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Filter-x32: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Filter-x32: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Filter-x32: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Filter-x32: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Filter-x32: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Filter-x32: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Filter-x32: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Filter-x32: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Filter-x32: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Filter-x32: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Filter-x32: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Filter-x32: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Hosts: 127.0.0.1 activate.adobe.comTcpip\Parameters: [DhcpNameServer] 10.0.0.1 FireFox:========FF Plugin: @microsoft.com/GENUINE -> disabled No FileFF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()FF Plugin-x32: @Citrix.com/npican -> C:\Program Files (x86)\Citrix\ICA Client\npicaN.dll (Citrix Systems, Inc.)FF Plugin-x32: @microsoft.com/GENUINE -> disabled No FileFF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3555.0308 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)FF HKLM-x32\...\Firefox\Extensions: [web2pdfextension@web2pdf.adobedotcom] - C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Browser\WCFirefoxExtnFF Extension: Adobe Acrobat - Create PDF - C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Browser\WCFirefoxExtn [2012-04-03]FF HKLM-x32\...\Firefox\Extensions: [wrc@avast.com] - C:\Program Files\AVAST Software\Avast\WebRep\FFFF Extension: avast! Online Security - C:\Program Files\AVAST Software\Avast\WebRep\FF [2014-10-18] Chrome: =======CHR HKLM-x32\...\Chrome\Extension: [gomekmidlodglbbmalcneegieacbdmki] - C:\Program Files\AVAST Software\Avast\WebRep\Chrome\aswWebRepChrome.crx [2014-10-18] ==================== Services (Whitelisted) ================= (If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.) R2 avast! Antivirus; C:\Program Files\AVAST Software\Avast\AvastSvc.exe [50344 2014-10-18] (AVAST Software)R2 CrashPlanService; C:\Program Files\CrashPlan\CrashPlanService.exe [223232 2014-10-13] (Code 42 Software) [File not signed]R2 MsMpSvc; c:\Program Files\Microsoft Security Client\MsMpEng.exe [23784 2014-08-22] (Microsoft Corporation)S3 NisSrv; c:\Program Files\Microsoft Security Client\NisSrv.exe [368624 2014-08-22] (Microsoft Corporation) ==================== Drivers (Whitelisted) ==================== (If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.) R2 aswHwid; C:\Windows\system32\drivers\aswHwid.sys [29208 2014-10-18] ()R2 aswMonFlt; C:\Windows\system32\drivers\aswMonFlt.sys [79184 2014-10-18] (AVAST Software)R1 aswRdr; C:\Windows\system32\drivers\aswRdr2.sys [93568 2014-10-18] (AVAST Software)R0 aswRvrt; C:\Windows\System32\Drivers\aswRvrt.sys [65776 2014-10-18] ()R1 aswSnx; C:\Windows\system32\drivers\aswSnx.sys [1041168 2014-10-18] (AVAST Software)R1 aswSP; C:\Windows\system32\drivers\aswSP.sys [427360 2014-10-18] (AVAST Software)R2 aswStm; C:\Windows\system32\drivers\aswStm.sys [92008 2014-10-18] (AVAST Software)R0 aswVmm; C:\Windows\System32\Drivers\aswVmm.sys [224896 2014-10-18] ()R0 MpFilter; C:\Windows\System32\DRIVERS\MpFilter.sys [269008 2014-07-17] (Microsoft Corporation)S3 NisDrv; C:\Windows\System32\DRIVERS\NisDrvWFP.sys [125584 2014-07-17] (Microsoft Corporation) ==================== NetSvcs (Whitelisted) =================== (If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.) ==================== One Month Created Files and Folders ======== (If an entry is included in the fixlist, the file\folder will be moved.) 2014-10-20 19:46 - 2014-10-20 19:46 - 00001078 _____ () C:\Malwarebytes - 201410201945.txt2014-10-20 19:26 - 2014-10-20 19:26 - 00000056 _____ () C:\Windows\setupact.log2014-10-20 19:26 - 2014-10-20 19:26 - 00000000 _____ () C:\Windows\setuperr.log2014-10-20 19:25 - 2014-10-20 19:25 - 00009416 _____ () C:\Windows\PFRO.log2014-10-20 18:48 - 2014-10-20 18:48 - 00001163 _____ () C:\Malwarebytes - 20141020.txt2014-10-20 18:30 - 2014-10-20 18:30 - 00000308 _____ () C:\Users\Justine\Desktop\syswow64 - Malware Removal Help - Malwarebytes Forum (2).url2014-10-20 17:39 - 2014-10-20 17:39 - 00000000 ____D () C:\Users\Justine\Desktop\.testWriteFolder2014-10-19 15:55 - 2014-10-19 15:55 - 00000016 ____H () C:\Users\SyncToy_c9897742-0279-4e24-899b-98dd4144d37e.dat2014-10-19 15:36 - 2014-10-19 15:36 - 00000308 _____ () C:\Users\Justine\Desktop\syswow64 - Malware Removal Help - Malwarebytes Forum.url2014-10-19 08:11 - 2014-10-19 08:11 - 00000370 _____ () C:\Users\Justine\Desktop\SysWOW64 infection - Malware Removal Help - Malwarebytes Forum.url2014-10-19 08:06 - 2014-10-20 19:48 - 00000000 ____D () C:\FRST2014-10-18 10:11 - 2014-10-18 10:11 - 00000000 ____D () C:\Users\Justine\AppData\Roaming\AVAST Software2014-10-18 10:08 - 2014-10-18 10:08 - 00001966 _____ () C:\Users\Public\Desktop\avast! Free Antivirus.lnk2014-10-18 10:08 - 2014-10-18 10:08 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Avast2014-10-18 10:07 - 2014-10-19 14:26 - 00004182 _____ () C:\Windows\System32\Tasks\avast! Emergency Update2014-10-18 10:07 - 2014-10-18 10:07 - 01041168 _____ (AVAST Software) C:\Windows\system32\Drivers\aswSnx.sys2014-10-18 10:07 - 2014-10-18 10:07 - 00427360 _____ (AVAST Software) C:\Windows\system32\Drivers\aswsp.sys2014-10-18 10:07 - 2014-10-18 10:07 - 00307344 _____ (AVAST Software) C:\Windows\system32\aswBoot.exe2014-10-18 10:07 - 2014-10-18 10:07 - 00224896 _____ () C:\Windows\system32\Drivers\aswVmm.sys2014-10-18 10:07 - 2014-10-18 10:07 - 00093568 _____ (AVAST Software) C:\Windows\system32\Drivers\aswRdr2.sys2014-10-18 10:07 - 2014-10-18 10:07 - 00092008 _____ (AVAST Software) C:\Windows\system32\Drivers\aswStm.sys2014-10-18 10:07 - 2014-10-18 10:07 - 00079184 _____ (AVAST Software) C:\Windows\system32\Drivers\aswMonFlt.sys2014-10-18 10:07 - 2014-10-18 10:07 - 00065776 _____ () C:\Windows\system32\Drivers\aswRvrt.sys2014-10-18 10:07 - 2014-10-18 10:07 - 00043152 _____ (AVAST Software) C:\Windows\avastSS.scr2014-10-18 10:07 - 2014-10-18 10:07 - 00029208 _____ () C:\Windows\system32\Drivers\aswHwid.sys2014-10-18 10:05 - 2014-10-18 10:05 - 00000000 ____D () C:\Program Files\AVAST Software2014-10-18 06:49 - 2014-10-20 19:29 - 00129752 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys2014-10-18 06:49 - 2014-10-20 17:40 - 00001106 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk2014-10-18 06:49 - 2014-10-20 17:40 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware2014-10-18 06:48 - 2014-10-20 17:40 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware2014-10-18 06:48 - 2014-10-01 11:11 - 00093400 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbamchameleon.sys2014-10-18 06:48 - 2014-10-01 11:11 - 00063704 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mwac.sys2014-10-18 06:48 - 2014-10-01 11:11 - 00025816 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbam.sys2014-10-18 06:34 - 2014-10-18 06:34 - 00001726 _____ () C:\Users\Justine\Desktop\Infection Assistance Needed - SysWoW64 - Resolved HijackThis Logs - Malwarebytes Forum.url2014-10-17 22:50 - 2014-10-18 10:05 - 00000000 ____D () C:\ProgramData\AVAST Software2014-10-17 22:50 - 2014-10-17 22:50 - 04862664 _____ (AVAST Software) C:\Users\Public\Desktop\avast_free_antivirus_setup_online.exe2014-10-17 22:19 - 2014-10-17 22:19 - 00000000 ____D () C:\Users\Justine\AppData\Roaming\CrashPlan2014-10-17 22:18 - 2014-10-17 22:19 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\CrashPlan2014-10-17 22:18 - 2014-10-17 22:19 - 00000000 ____D () C:\ProgramData\CrashPlan2014-10-17 22:18 - 2014-10-17 22:19 - 00000000 ____D () C:\Program Files\CrashPlan2014-10-17 18:37 - 2014-10-17 19:02 - 48294624 _____ (Code 42 Software) C:\Users\Justine\Downloads\CrashPlan-x64_3.6.4_Win.exe2014-10-15 20:22 - 2014-10-06 22:54 - 00378552 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll2014-10-15 20:22 - 2014-10-06 22:04 - 00331448 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll2014-10-15 20:22 - 2014-09-28 20:58 - 03198976 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys2014-10-15 20:22 - 2014-09-25 18:50 - 13619200 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll2014-10-15 20:22 - 2014-09-25 18:46 - 00365056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtmsft.dll2014-10-15 20:22 - 2014-09-25 18:46 - 00243200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll2014-10-15 20:22 - 2014-09-25 18:46 - 00069632 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll2014-10-15 20:22 - 2014-09-25 18:43 - 11807232 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll2014-10-15 20:22 - 2014-09-25 18:32 - 02017280 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl2014-10-15 20:22 - 2014-09-25 18:31 - 02108416 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl2014-10-15 20:22 - 2014-09-18 22:25 - 23631360 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll2014-10-15 20:22 - 2014-09-18 21:56 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb2014-10-15 20:22 - 2014-09-18 21:55 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll2014-10-15 20:22 - 2014-09-18 21:44 - 17484800 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll2014-10-15 20:22 - 2014-09-18 21:41 - 02796032 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll2014-10-15 20:22 - 2014-09-18 21:40 - 00547328 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll2014-10-15 20:22 - 2014-09-18 21:40 - 00066048 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll2014-10-15 20:22 - 2014-09-18 21:39 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll2014-10-15 20:22 - 2014-09-18 21:38 - 00083968 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll2014-10-15 20:22 - 2014-09-18 21:36 - 05829632 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll2014-10-15 20:22 - 2014-09-18 21:31 - 00051200 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll2014-10-15 20:22 - 2014-09-18 21:30 - 00033792 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll2014-10-15 20:22 - 2014-09-18 21:27 - 00595968 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll2014-10-15 20:22 - 2014-09-18 21:26 - 00139264 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe2014-10-15 20:22 - 2014-09-18 21:25 - 04201472 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll2014-10-15 20:22 - 2014-09-18 21:25 - 00758272 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll2014-10-15 20:22 - 2014-09-18 21:25 - 00111616 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe2014-10-15 20:22 - 2014-09-18 21:18 - 00940032 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe2014-10-15 20:22 - 2014-09-18 21:14 - 02724864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb2014-10-15 20:22 - 2014-09-18 21:14 - 00446464 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll2014-10-15 20:22 - 2014-09-18 21:06 - 00072704 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll2014-10-15 20:22 - 2014-09-18 21:02 - 00454656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll2014-10-15 20:22 - 2014-09-18 21:01 - 00195584 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll2014-10-15 20:22 - 2014-09-18 21:01 - 00061952 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll2014-10-15 20:22 - 2014-09-18 21:01 - 00051200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieetwproxystub.dll2014-10-15 20:22 - 2014-09-18 21:00 - 00085504 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll2014-10-15 20:22 - 2014-09-18 20:59 - 00061952 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MshtmlDac.dll2014-10-15 20:22 - 2014-09-18 20:58 - 00289280 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll2014-10-15 20:22 - 2014-09-18 20:55 - 02187264 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll2014-10-15 20:22 - 2014-09-18 20:54 - 00043008 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll2014-10-15 20:22 - 2014-09-18 20:53 - 00032768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll2014-10-15 20:22 - 2014-09-18 20:51 - 00440320 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll2014-10-15 20:22 - 2014-09-18 20:50 - 00112128 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe2014-10-15 20:22 - 2014-09-18 20:49 - 00597504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9diag.dll2014-10-15 20:22 - 2014-09-18 20:42 - 00731136 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll2014-10-15 20:22 - 2014-09-18 20:42 - 00710656 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe2014-10-15 20:22 - 2014-09-18 20:40 - 01249280 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll2014-10-15 20:22 - 2014-09-18 20:36 - 00060416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\JavaScriptCollectionAgent.dll2014-10-15 20:22 - 2014-09-18 20:33 - 02309632 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll2014-10-15 20:22 - 2014-09-18 20:32 - 00164864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll2014-10-15 20:22 - 2014-09-18 20:20 - 00607744 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll2014-10-15 20:22 - 2014-09-18 20:18 - 01068032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmlmedia.dll2014-10-15 20:22 - 2014-09-18 20:14 - 01447936 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll2014-10-15 20:22 - 2014-09-18 19:59 - 01810944 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll2014-10-15 20:22 - 2014-09-18 19:59 - 00775168 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll2014-10-15 20:22 - 2014-09-18 19:53 - 01190400 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll2014-10-15 20:22 - 2014-09-18 19:52 - 00678400 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll2014-10-15 20:22 - 2014-07-08 22:03 - 00007168 _____ (Microsoft Corporation) C:\Windows\system32\KBDYAK.DLL2014-10-15 20:22 - 2014-07-08 22:03 - 00007168 _____ (Microsoft Corporation) C:\Windows\system32\KBDTAT.DLL2014-10-15 20:22 - 2014-07-08 22:03 - 00007168 _____ (Microsoft Corporation) C:\Windows\system32\KBDRU1.DLL2014-10-15 20:22 - 2014-07-08 22:03 - 00007168 _____ (Microsoft Corporation) C:\Windows\system32\KBDBASH.DLL2014-10-15 20:22 - 2014-07-08 22:03 - 00006656 _____ (Microsoft Corporation) C:\Windows\system32\KBDRU.DLL2014-10-15 20:22 - 2014-07-08 21:31 - 00007168 _____ (Microsoft Corporation) C:\Windows\SysWOW64\KBDYAK.DLL2014-10-15 20:22 - 2014-07-08 21:31 - 00007168 _____ (Microsoft Corporation) C:\Windows\SysWOW64\KBDTAT.DLL2014-10-15 20:22 - 2014-07-08 21:31 - 00006656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\KBDRU1.DLL2014-10-15 20:22 - 2014-07-08 21:31 - 00006656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\KBDRU.DLL2014-10-15 20:22 - 2014-07-08 21:31 - 00006656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\KBDBASH.DLL2014-10-15 20:22 - 2014-07-08 18:38 - 00419992 _____ () C:\Windows\system32\locale.nls2014-10-15 20:22 - 2014-07-08 18:30 - 00419992 _____ () C:\Windows\SysWOW64\locale.nls2014-10-15 20:22 - 2014-06-18 18:23 - 01943696 _____ (Microsoft Corporation) C:\Windows\system32\dfshim.dll2014-10-15 20:22 - 2014-06-18 18:23 - 01131664 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dfshim.dll2014-10-15 20:22 - 2014-06-18 18:23 - 00156824 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mscorier.dll2014-10-15 20:22 - 2014-06-18 18:23 - 00156312 _____ (Microsoft Corporation) C:\Windows\system32\mscorier.dll2014-10-15 20:22 - 2014-06-18 18:23 - 00081560 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mscories.dll2014-10-15 20:22 - 2014-06-18 18:23 - 00073880 _____ (Microsoft Corporation) C:\Windows\system32\mscories.dll2014-10-15 20:21 - 2014-09-17 22:00 - 03241472 _____ (Microsoft Corporation) C:\Windows\system32\msi.dll2014-10-15 20:21 - 2014-09-17 21:32 - 02363904 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msi.dll2014-10-15 20:20 - 2014-09-04 01:23 - 00424448 _____ (Microsoft Corporation) C:\Windows\system32\rastls.dll2014-10-15 20:20 - 2014-09-04 01:04 - 00372736 _____ (Microsoft Corporation) C:\Windows\SysWOW64\rastls.dll2014-10-15 20:20 - 2014-07-16 22:07 - 03722240 _____ (Microsoft Corporation) C:\Windows\system32\mstscax.dll2014-10-15 20:20 - 2014-07-16 22:07 - 01118720 _____ (Microsoft Corporation) C:\Windows\system32\mstsc.exe2014-10-15 20:20 - 2014-07-16 22:07 - 00681984 _____ (Microsoft Corporation) C:\Windows\system32\termsrv.dll2014-10-15 20:20 - 2014-07-16 22:07 - 00455168 _____ (Microsoft Corporation) C:\Windows\system32\winlogon.exe2014-10-15 20:20 - 2014-07-16 22:07 - 00235520 _____ (Microsoft Corporation) C:\Windows\system32\winsta.dll2014-10-15 20:20 - 2014-07-16 22:07 - 00150528 _____ (Microsoft Corporation) C:\Windows\system32\rdpcorekmts.dll2014-10-15 20:20 - 2014-07-16 22:07 - 00086528 _____ (Microsoft Corporation) C:\Windows\system32\TSpkg.dll2014-10-15 20:20 - 2014-07-16 21:40 - 00157696 _____ (Microsoft Corporation) C:\Windows\SysWOW64\winsta.dll2014-10-15 20:20 - 2014-07-16 21:39 - 03221504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mstscax.dll2014-10-15 20:20 - 2014-07-16 21:39 - 01051136 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mstsc.exe2014-10-15 20:20 - 2014-07-16 21:39 - 00131584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\aaclient.dll2014-10-15 20:20 - 2014-07-16 21:39 - 00065536 _____ (Microsoft Corporation) C:\Windows\SysWOW64\TSpkg.dll2014-10-15 20:20 - 2014-07-16 21:21 - 00212480 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\rdpwd.sys2014-10-15 20:19 - 2014-07-16 22:07 - 00022016 _____ (Microsoft Corporation) C:\Windows\system32\credssp.dll2014-10-15 20:19 - 2014-07-16 21:39 - 00017408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\credssp.dll2014-10-15 20:19 - 2014-07-16 21:21 - 00039936 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\tssecsrv.sys2014-10-15 20:17 - 2014-09-12 21:58 - 00077312 _____ (Microsoft Corporation) C:\Windows\system32\packager.dll2014-10-15 20:17 - 2014-09-12 21:40 - 00067072 _____ (Microsoft Corporation) C:\Windows\SysWOW64\packager.dll2014-09-30 19:58 - 2014-09-24 22:08 - 00371712 _____ (Microsoft Corporation) C:\Windows\system32\qdvd.dll2014-09-30 19:58 - 2014-09-24 21:40 - 00519680 _____ (Microsoft Corporation) C:\Windows\SysWOW64\qdvd.dll2014-09-23 20:05 - 2014-09-09 18:11 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\tzres.dll2014-09-23 20:05 - 2014-09-09 17:47 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\tzres.dll ==================== One Month Modified Files and Folders ======= (If an entry is included in the fixlist, the file\folder will be moved.) 2014-10-20 19:34 - 2009-07-14 00:45 - 00019136 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A02014-10-20 19:34 - 2009-07-14 00:45 - 00019136 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A02014-10-20 19:32 - 2012-04-05 18:42 - 01406656 _____ () C:\Windows\WindowsUpdate.log2014-10-20 19:26 - 2009-07-14 01:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT2014-10-20 19:23 - 2013-06-11 18:12 - 00000000 ____D () C:\ProgramData\Symantec2014-10-20 17:37 - 2012-04-09 06:02 - 00001984 ____H () C:\Users\Justine\Documents\Default.rdp2014-10-20 17:36 - 2009-07-14 01:32 - 00000000 ____D () C:\Windows\system32\FxsTmp2014-10-19 15:03 - 2012-04-03 18:43 - 00000000 ____D () C:\Users\Justine\AppData\Roaming\Media Player Classic2014-10-19 15:03 - 2012-04-02 20:38 - 00000000 ____D () C:\Windows\Panther2014-10-18 22:12 - 2012-10-25 08:50 - 00000000 ____D () C:\Users\Justine\Desktop\Summit Evaluations2014-10-18 15:35 - 2009-07-13 23:20 - 00000000 ____D () C:\Windows\rescache2014-10-18 06:49 - 2013-06-11 18:30 - 00000000 ____D () C:\Users\Justine\AppData\Roaming\Malwarebytes2014-10-18 06:48 - 2013-06-11 18:30 - 00000000 ____D () C:\ProgramData\Malwarebytes2014-10-18 06:47 - 2013-06-11 18:29 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes' Anti-Malware2014-10-18 06:34 - 2014-09-12 11:03 - 00000000 ____D () C:\Users\Justine\Desktop\Aubree2014-10-16 20:40 - 2009-07-14 00:45 - 00412504 _____ () C:\Windows\system32\FNTCACHE.DAT2014-10-15 22:37 - 2012-04-03 10:17 - 00000000 ____D () C:\ProgramData\Microsoft Help2014-10-15 22:24 - 2013-08-13 21:05 - 00000000 ____D () C:\Windows\system32\MRT2014-10-15 22:24 - 2012-04-02 20:50 - 103265616 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe2014-10-13 13:46 - 2014-04-19 20:52 - 00000000 ____D () C:\Users\Justine\Desktop\FIT Courses2014-10-11 19:38 - 2009-07-14 01:08 - 00032594 _____ () C:\Windows\Tasks\SCHEDLGU.TXT2014-10-06 21:14 - 2013-09-10 09:17 - 00000000 ____D () C:\Users\Justine\Desktop\Resume2014-10-06 20:23 - 2014-05-17 20:55 - 00000000 ____D () C:\Users\Justine\Desktop\Therapy Ideas2014-09-30 20:34 - 2014-07-22 21:39 - 00000000 ____D () C:\Users\Justine\Desktop\LINK2014-09-22 02:42 - 2012-04-02 20:22 - 00278152 ____N (Microsoft Corporation) C:\Windows\system32\MpSigStub.exe Files to move or delete:====================C:\Users\Justine\g2ax_customer_downloadhelper_win32_x86.exe ==================== Bamital & volsnap Check ================= (There is no automatic fix for files that do not pass verification.) C:\Windows\System32\winlogon.exe => File is digitally signedC:\Windows\System32\wininit.exe => File is digitally signedC:\Windows\SysWOW64\wininit.exe => File is digitally signedC:\Windows\explorer.exe => File is digitally signedC:\Windows\SysWOW64\explorer.exe => File is digitally signedC:\Windows\System32\svchost.exe => File is digitally signedC:\Windows\SysWOW64\svchost.exe => File is digitally signedC:\Windows\System32\services.exe => File is digitally signedC:\Windows\System32\User32.dll => File is digitally signedC:\Windows\SysWOW64\User32.dll => File is digitally signedC:\Windows\System32\userinit.exe => File is digitally signedC:\Windows\SysWOW64\userinit.exe => File is digitally signedC:\Windows\System32\rpcss.dll => File is digitally signedC:\Windows\System32\Drivers\volsnap.sys => File is digitally signed LastRegBack: 2014-10-18 15:03 ==================== End Of Log ============================ Addition*************************************************************************************Additional scan result of Farbar Recovery Scan Tool (x64) Version: 20-10-2014 01Ran by Justine at 2014-10-20 19:48:52Running from Z:\Boot Mode: Normal========================================================== ==================== Security Center ======================== (If an entry is included in the fixlist, it will be removed.) AV: Microsoft Security Essentials (Disabled - Up to date) {4F35CFC4-45A3-FC37-EF17-759A02E39AB1}AV: avast! Antivirus (Enabled - Up to date) {17AD7D40-BA12-9C46-7131-94903A54AD8B}AS: Microsoft Security Essentials (Disabled - Up to date) {F4542E20-6399-F3B9-D5A7-4EE87964D00C}AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}AS: avast! Antivirus (Enabled - Up to date) {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736} ==================== Installed Programs ====================== (Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.) Adobe Acrobat X Pro - English, Français, Deutsch (HKLM-x32\...\{AC76BA86-1033-F400-7760-000000000005}) (Version: 10.0.0 - Adobe Systems)Adobe Flash Player 12 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 12.0.0.77 - Adobe Systems Incorporated)Apple Application Support (HKLM-x32\...\{45C56AA7-ED1B-4800-A97F-EDDF3F3520B1}) (Version: 2.3.3 - Apple Inc.)Apple Mobile Device Support (HKLM\...\{2F72F540-1F60-4266-9506-952B21D6640D}) (Version: 6.1.0.13 - Apple Inc.)Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)avast! Free Antivirus (HKLM-x32\...\Avast) (Version: 9.0.2021 - AVAST Software)Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)CCleaner (HKLM\...\CCleaner) (Version: 3.17 - Piriform)Citrix Authentication Manager (x32 Version: 4.0.0.53726 - Citrix Systems, Inc.) HiddenCitrix Receiver (HDX Flash Redirection) (x32 Version: 13.4.0.25 - Citrix Systems, Inc.) HiddenCitrix Receiver (HKLM-x32\...\CitrixOnlinePluginPackWeb) (Version: 13.4.0.25 - Citrix Systems, Inc.)Citrix Receiver Inside (x32 Version: 3.4.0.29585 - Citrix Systems, Inc.) HiddenCitrix Receiver Updater (x32 Version: 3.4.0.29577 - Citrix Systems, Inc.) HiddenCitrix Receiver(Aero) (x32 Version: 13.4.0.25 - Citrix Systems, Inc.) HiddenCitrix Receiver(DV) (x32 Version: 13.4.0.25 - Citrix Systems, Inc.) HiddenCitrix Receiver(USB) (x32 Version: 13.4.0.25 - Citrix Systems, Inc.) HiddenCrashPlan (HKLM\...\{89993433-1D66-4138-8E97-C72CD850CD2B}) (Version: 3.6.4 - Code 42 Software)D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) HiddenDesktop (HKCU\...\citrix-5e6fbb92@@XA 65 Farm:Desktop) (Version: 1.0 - Delivered by Citrix)iSEEK AnswerWorks English Runtime (HKLM-x32\...\{18A8E78B-9EF2-496E-B310-BCD8E4C1DAB3}) (Version: 010.000.0101 - Vantage Linguistics)iTunes (HKLM\...\{0225AD21-F3E2-4916-BFF3-65D3F9052582}) (Version: 11.0.2.26 - Apple Inc.)K-Lite Codec Pack 8.6.0 (Standard) (HKLM-x32\...\KLiteCodecPack_is1) (Version: 8.6.0 - )Malwarebytes Anti-Malware version 2.0.3.1025 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.3.1025 - Malwarebytes Corporation)Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version: - Microsoft)Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)Microsoft Office Outlook Connector (HKLM-x32\...\{95140000-007A-0409-0000-0000000FF1CE}) (Version: 14.0.5118.5000 - Microsoft Corporation)Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.6.305.0 - Microsoft Corporation)Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)Microsoft Sync Framework 2.0 Core Components (x64) ENU (HKLM\...\{8CCBEC22-D2DB-4DC9-A58A-E1A1F3A38C8A}) (Version: 2.0.1578.0 - Microsoft Corporation)Microsoft Sync Framework 2.0 Provider Services (x64) ENU (HKLM\...\{03AC245F-4C64-425C-89CF-7783C1D3AB2C}) (Version: 2.0.1578.0 - Microsoft Corporation)MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) HiddenMSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)Online Plug-in (x32 Version: 13.4.0.25 - Citrix Systems, Inc.) HiddenPearsonVUE Tutorial and Practice Exam (HKLM-x32\...\{17A869F2-4ABC-446D-B497-F08A7450A923}) (Version: 2.3.803.330 - Pearson VUE)Quicken 2012 (HKLM-x32\...\{0A1E0BDA-5E8F-436d-8BE5-7E97C5CB899D}) (Version: 21.1.5.33 - Intuit)Reasonable NoClone 2007 Enterprise (HKLM-x32\...\{F670EEA9-CAE5-48BF-9A93-67C9F096AC88}) (Version: 4.1.35 - REASONABLE SOFTWARE HOUSE)Remove Empty Directories 2.1 (HKLM-x32\...\Remove Empty Directories) (Version: 2.1 - Jonas John)Self-service Plug-in (x32 Version: 3.4.0.33684 - Citrix Systems, Inc.) HiddenSyncToy 2.1 (x64) (HKLM\...\{88DAAF05-5A72-46D2-A7C5-C3759697E943}) (Version: 2.1.0 - Microsoft)Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version: - Microsoft)WinDirStat 1.1.2 (HKCU\...\WinDirStat) (Version: - )Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) HiddenWindows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft Corporation)Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) HiddenWindows Live ID Sign-in Assistant (Version: 7.250.4232.0 - Microsoft Corporation) HiddenWindows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) HiddenWindows Live Language Selector (Version: 15.4.3555.0308 - Microsoft Corporation) HiddenWindows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) HiddenWindows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) HiddenWindows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) HiddenWindows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) HiddenWindows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) HiddenWindows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) HiddenWindows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) HiddenWindows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden ==================== Custom CLSID (selected items): ========================== (If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.) CustomCLSID: HKU\S-1-5-21-2104904227-2330643594-3000984067-1000_Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}\localserver32 -> rundll32.exe javascript:"\..\mshtml,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf>ktds (the data entry has 247 more characters). <==== Poweliks? ==================== Restore Points ========================= 16-10-2014 00:26:58 Windows Update16-10-2014 02:23:49 Windows Update18-10-2014 02:18:00 Installed CrashPlan18-10-2014 14:04:03 avast! antivirus system restore point19-10-2014 15:43:20 Windows Update20-10-2014 22:34:11 Removed Symantec Endpoint Protection. ==================== Hosts content: ========================== (If needed Hosts: directive could be included in the fixlist to reset Hosts.) 2009-07-13 22:34 - 2012-04-03 19:10 - 00000854 ____A C:\Windows\system32\Drivers\etc\hosts127.0.0.1 activate.adobe.com ==================== Scheduled Tasks (whitelisted) ============= (If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.) Task: {3456EBB3-A881-4116-8FED-DB2F9F722CBC} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2014-03-15] (Adobe Systems Incorporated)Task: {3B5740EE-7DD1-42D1-A60A-EBD1A7A00737} - System32\Tasks\avast! Emergency Update => C:\Program Files\AVAST Software\Avast\AvastEmUpdate.exe [2014-10-18] (AVAST Software)Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe ==================== Loaded Modules (whitelisted) ============= 2014-10-13 15:58 - 2014-10-13 15:58 - 00014848 _____ () C:\Program Files\CrashPlan\md564.dll2014-10-13 15:58 - 2014-10-13 15:58 - 00230400 _____ () C:\Program Files\CrashPlan\cpnative64.dll2012-01-10 21:12 - 2012-01-10 21:12 - 00094208 _____ () C:\Windows\System32\IccLibDll_x64.dll2014-10-18 10:06 - 2014-10-18 10:06 - 00301152 _____ () C:\Program Files\AVAST Software\Avast\aswProperty.dll2014-10-20 18:34 - 2014-10-20 18:34 - 02896384 _____ () C:\Program Files\AVAST Software\Avast\defs\14102001\algo.dll2013-01-28 14:08 - 2013-01-28 14:08 - 00087952 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll2013-01-28 14:08 - 2013-01-28 14:08 - 01242512 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll2014-10-18 10:07 - 2014-10-18 10:07 - 19329904 _____ () C:\Program Files\AVAST Software\Avast\libcef.dll ==================== Alternate Data Streams (whitelisted) ========= (If an entry is included in the fixlist, only the Alternate Data Streams will be removed.) ==================== Safe Mode (whitelisted) =================== (If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.) ==================== EXE Association (whitelisted) ============= (If an entry is included in the fixlist, the default will be restored. None default entries will be removed.) ==================== MSCONFIG/TASK MANAGER disabled items ========= (Currently there is no automatic fix for this section.) MSCONFIG\startupreg: Acrobat Assistant 8.0 => "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe"MSCONFIG\startupreg: Adobe Acrobat Speed Launcher => "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe"MSCONFIG\startupreg: Adobe ARM => "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" ========================= Accounts: ========================== Administrator (S-1-5-21-2104904227-2330643594-3000984067-500 - Administrator - Disabled)Guest (S-1-5-21-2104904227-2330643594-3000984067-501 - Limited - Enabled)HomeGroupUser$ (S-1-5-21-2104904227-2330643594-3000984067-1002 - Limited - Enabled)Justine (S-1-5-21-2104904227-2330643594-3000984067-1000 - Administrator - Enabled) => C:\Users\Justine ==================== Faulty Device Manager Devices ============= ==================== Event log errors: ========================= Application errors:==================Error: (10/20/2014 07:27:13 PM) (Source: Windows Search Service) (EventID: 7010) (User: )Description: The index cannot be initialized. Details:The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801) Error: (10/20/2014 07:27:13 PM) (Source: Windows Search Service) (EventID: 3058) (User: )Description: The application cannot be initialized. Context: Windows Application Details:The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801) Error: (10/20/2014 07:27:13 PM) (Source: Windows Search Service) (EventID: 3028) (User: )Description: The gatherer object cannot be initialized. Context: Windows Application, SystemIndex Catalog Details:The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801) Error: (10/20/2014 07:27:13 PM) (Source: Windows Search Service) (EventID: 3029) (User: )Description: The plug-in in <Search.TripoliIndexer> cannot be initialized. Context: Windows Application, SystemIndex Catalog Details:Element not found. (HRESULT : 0x80070490) (0x80070490) Error: (10/20/2014 07:27:05 PM) (Source: Windows Search Service) (EventID: 3029) (User: )Description: The plug-in in <Search.JetPropStore> cannot be initialized. Context: Windows Application, SystemIndex Catalog Details:The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801) Error: (10/20/2014 07:27:05 PM) (Source: Windows Search Service) (EventID: 9002) (User: )Description: The Windows Search Service cannot load the property store information. Context: Windows Application, SystemIndex Catalog Details:The content index database is corrupt. (HRESULT : 0xc0041800) (0xc0041800) Error: (10/20/2014 07:27:05 PM) (Source: Windows Search Service) (EventID: 7042) (User: )Description: The Windows Search Service is being stopped because there is a problem with the indexer: The catalog is corrupt. Details:The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801) Error: (10/20/2014 07:27:05 PM) (Source: Windows Search Service) (EventID: 7040) (User: )Description: The search service has detected corrupted data files in the index {id=4700}. The service will attempt to automatically correct this problem by rebuilding the index. Details:The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801) Error: (10/20/2014 07:27:05 PM) (Source: Windows Search Service) (EventID: 9000) (User: )Description: The Windows Search Service cannot open the Jet property store. Details:0x%08x (0xc0041800 - The content index database is corrupt. (HRESULT : 0xc0041800)) Error: (10/20/2014 07:27:05 PM) (Source: ESENT) (EventID: 455) (User: )Description: Windows (2536) Windows: Error -1811 occurred while opening logfile C:\ProgramData\Microsoft\Search\Data\Applications\Windows\MSS00EF0.log. System errors:=============Error: (10/20/2014 07:28:02 PM) (Source: DCOM) (EventID: 10010) (User: )Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5} Error: (10/20/2014 07:27:14 PM) (Source: Service Control Manager) (EventID: 7031) (User: )Description: The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service. Error: (10/20/2014 07:27:14 PM) (Source: Service Control Manager) (EventID: 7024) (User: )Description: The Windows Search service terminated with service-specific error %%-1073473535. Error: (10/20/2014 07:26:25 PM) (Source: EventLog) (EventID: 6008) (User: )Description: The previous system shutdown at 7:24:00 PM on 10/20/2014 was unexpected. Error: (10/20/2014 05:38:09 PM) (Source: DCOM) (EventID: 10010) (User: )Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5} Error: (10/20/2014 07:58:57 AM) (Source: Microsoft-Windows-Kernel-General) (EventID: 5) (User: NT AUTHORITY)Description: 0x8000002a171\??\Volume{03c427ed-7d1d-11e1-87c3-806e6f6e6963}\System Volume Information\SPP\SppCbsHiveStore\{cd42efe1-f6f1-427c-b004-033192c625a4}{7A27FE0A-956E-46CE-A5AE-3AAB0EFB372B} Error: (10/20/2014 07:58:38 AM) (Source: Microsoft-Windows-Kernel-General) (EventID: 5) (User: NT AUTHORITY)Description: 0x8000002a171\??\Volume{03c427ed-7d1d-11e1-87c3-806e6f6e6963}\System Volume Information\SPP\SppCbsHiveStore\{cd42efe1-f6f1-427c-b004-033192c625a4}{8F499D2E-B84B-444E-A09C-9C9B115E7C23} Error: (10/20/2014 07:58:27 AM) (Source: Microsoft-Windows-Kernel-General) (EventID: 5) (User: NT AUTHORITY)Description: 0x8000002a171\??\Volume{03c427ed-7d1d-11e1-87c3-806e6f6e6963}\System Volume Information\SPP\SppCbsHiveStore\{cd42efe1-f6f1-427c-b004-033192c625a4}{C8965F90-41A0-4A05-BA75-696207C50E11} Error: (10/20/2014 07:58:08 AM) (Source: Microsoft-Windows-Kernel-General) (EventID: 5) (User: NT AUTHORITY)Description: 0x8000002a171\??\Volume{03c427ed-7d1d-11e1-87c3-806e6f6e6963}\System Volume Information\SPP\SppCbsHiveStore\{cd42efe1-f6f1-427c-b004-033192c625a4}{FC52CFC5-4684-4B81-9A94-2BB85E534104} Error: (10/20/2014 07:57:50 AM) (Source: Microsoft-Windows-Kernel-General) (EventID: 5) (User: NT AUTHORITY)Description: 0x8000002a171\??\Volume{03c427ed-7d1d-11e1-87c3-806e6f6e6963}\System Volume Information\SPP\SppCbsHiveStore\{cd42efe1-f6f1-427c-b004-033192c625a4}{978A37CD-3F30-4D26-8A2B-587622967CB9} Microsoft Office Sessions:========================= ==================== Memory info =========================== Processor: Intel® Core i3 CPU M 350 @ 2.27GHzPercentage of memory in use: 45%Total physical RAM: 3892.52 MBAvailable physical RAM: 2134.79 MBTotal Pagefile: 7783.23 MBAvailable Pagefile: 5664.95 MBTotal Virtual: 8192 MBAvailable Virtual: 8191.85 MB ==================== Drives ================================ Drive c: () (Fixed) (Total:297.99 GB) (Free:51.97 GB) NTFSDrive i: (My Passport) (Network) (Total:931.48 GB) (Free:403.67 GB) NTFSDrive m: (2000GIG-WD) (Network) (Total:1863.01 GB) (Free:14.33 GB) NTFSDrive q: (3000GIG-WD) (Network) (Total:2794.49 GB) (Free:211.96 GB) NTFSDrive z: (0500GIG-WD) (Network) (Total:465.76 GB) (Free:155.06 GB) NTFS ==================== MBR & Partition Table ================== ========================================================Disk: 0 (MBR Code: Windows 7 or 8) (Size: 298.1 GB) (Disk ID: 103D7974)Partition 1: (Active) - (Size=100 MB) - (Type=07 NTFS)Partition 2: (Not Active) - (Size=298 GB) - (Type=07 NTFS) ==================== End Of Log ============================ Link to post Share on other sites More sharing options...
Maniac Posted October 21, 2014 ID:893356 Share Posted October 21, 2014 You should uninstall Symantec Avast or Microsoft Security Essentials. Link to post Share on other sites More sharing options...
mcquillen811 Posted October 21, 2014 Author ID:893471 Share Posted October 21, 2014 i uninstalled security essentials Link to post Share on other sites More sharing options...
Maniac Posted October 21, 2014 ID:893649 Share Posted October 21, 2014 Please generate a new fresh FRST log. Link to post Share on other sites More sharing options...
mcquillen811 Posted October 21, 2014 Author ID:893881 Share Posted October 21, 2014 frst is below: Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 20-10-2014 01Ran by Justine (administrator) on DELL1558 on 21-10-2014 18:30:51Running from Z:\Loaded Profile: Justine (Available profiles: Justine)Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)Internet Explorer Version 11Boot Mode: NormalTutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/ ==================== Processes (Whitelisted) ================= (If an entry is included in the fixlist, the process will be closed. The file will not be moved.) (AVAST Software) C:\Program Files\AVAST Software\Avast\AvastSvc.exe(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe(Code 42 Software) C:\Program Files\CrashPlan\CrashPlanService.exe(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE(Intel Corporation) C:\Windows\System32\igfxtray.exe(Intel Corporation) C:\Windows\System32\hkcmd.exe(Intel Corporation) C:\Windows\System32\igfxpers.exe(Code 42 Software, Inc.) C:\Program Files\CrashPlan\CrashPlanTray.exe(Citrix Systems, Inc.) C:\Program Files (x86)\Citrix\SelfServicePlugin\SelfServicePlugin.exe(Apple Inc.) C:\Program Files (x86)\iTunes\iTunesHelper.exe(Citrix Systems, Inc.) C:\Program Files (x86)\Citrix\ICA Client\concentr.exe(AVAST Software) C:\Program Files\AVAST Software\Avast\avastui.exe(Citrix Systems, Inc.) C:\Program Files (x86)\Citrix\Receiver\Receiver.exe(Citrix Systems, Inc.) C:\Program Files (x86)\Citrix\ICA Client\wfcrun32.exe(Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe(Farbar) \\acer\Z\FRST64.exe(Microsoft Corporation) C:\Windows\System32\dllhost.exe ==================== Registry (Whitelisted) ================== (If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.) HKLM-x32\...\Run: [] => [X]HKLM-x32\...\Run: [APSDaemon] => C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [59720 2013-01-28] (Apple Inc.)HKLM-x32\...\Run: [iTunesHelper] => C:\Program Files (x86)\iTunes\iTunesHelper.exe [152392 2013-02-20] (Apple Inc.)HKLM-x32\...\Run: [ConnectionCenter] => C:\Program Files (x86)\Citrix\ICA Client\concentr.exe [383544 2012-12-14] (Citrix Systems, Inc.)HKLM-x32\...\Run: [AvastUI.exe] => C:\Program Files\AVAST Software\Avast\AvastUI.exe [4085896 2014-10-18] (AVAST Software)Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)HKU\S-1-5-21-2104904227-2330643594-3000984067-1000\...A8F59079A8D5}\localserver32: rundll32.exe javascript:"\..\mshtml,RunHTMLApplication ";eval("epdvnfou/xsjuf)(=tdsjqu!mbohvbhf>ktds (the data entry has 239 more characters). <==== Poweliks!AppInit_DLLs-x32: C:\PROGRA~2\Citrix\ICACLI~1\RSHook.dll => C:\Program Files (x86)\Citrix\ICA Client\RSHook.dll [256568 2012-12-14] (Citrix Systems, Inc.)Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\CrashPlan Tray.lnkShortcutTarget: CrashPlan Tray.lnk -> C:\Program Files\CrashPlan\CrashPlanTray.exe (Code 42 Software, Inc.)Startup: C:\Users\Justine\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Citrix Receiver.lnkShortcutTarget: Citrix Receiver.lnk -> C:\Program Files (x86)\Citrix\SelfServicePlugin\SelfServicePlugin.exe (Citrix Systems, Inc.)ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => C:\Program Files\AVAST Software\Avast\ashShA64.dll (AVAST Software) ==================== Internet (Whitelisted) ==================== (If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.) HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.msn.com/?ocid=iehpHKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 0xDC75ACDB165FCE01HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-USBHO: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll (AVAST Software)BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)BHO-x32: Adobe PDF Link Helper -> {18DF081C-E8AD-4283-A596-FA578C2EBDC3} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll (Adobe Systems Incorporated)BHO-x32: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)BHO-x32: Adobe PDF Conversion Toolbar Helper -> {AE7CD045-E861-484f-8273-0445EE161910} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)BHO-x32: SmartSelect Class -> {F4971EE7-DAA0-4053-9964-665D8EE6A077} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)Toolbar: HKLM-x32 - Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll (Adobe Systems Incorporated)DPF: HKLM-x32 {0742B9EF-8C83-41CA-BFBA-830A59E23533} https://oas.support.microsoft.com/ActiveX/MSDcode.cabDPF: HKLM-x32 {2AB1C516-6654-4D3A-B3D6-2185BBCEB409} https://webvpn.summited.org/+CSCOL+/csvrloader32.cabDPF: HKLM-x32 {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} https://secure.logmein.com//activex/ractrl.cab?lmi=1058Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - No FileFilter-x32: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Filter-x32: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Filter-x32: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Filter-x32: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Filter-x32: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Filter-x32: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Filter-x32: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Filter-x32: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Filter-x32: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Filter-x32: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Filter-x32: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Filter-x32: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Filter-x32: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Filter-x32: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Filter-x32: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Filter-x32: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)Hosts: 127.0.0.1 activate.adobe.comTcpip\Parameters: [DhcpNameServer] 10.0.0.1 FireFox:========FF Plugin: @microsoft.com/GENUINE -> disabled No FileFF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()FF Plugin-x32: @Citrix.com/npican -> C:\Program Files (x86)\Citrix\ICA Client\npicaN.dll (Citrix Systems, Inc.)FF Plugin-x32: @microsoft.com/GENUINE -> disabled No FileFF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3555.0308 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)FF HKLM-x32\...\Firefox\Extensions: [web2pdfextension@web2pdf.adobedotcom] - C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Browser\WCFirefoxExtnFF Extension: Adobe Acrobat - Create PDF - C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Browser\WCFirefoxExtn [2012-04-03]FF HKLM-x32\...\Firefox\Extensions: [wrc@avast.com] - C:\Program Files\AVAST Software\Avast\WebRep\FFFF Extension: avast! Online Security - C:\Program Files\AVAST Software\Avast\WebRep\FF [2014-10-18] Chrome: =======CHR HKLM-x32\...\Chrome\Extension: [gomekmidlodglbbmalcneegieacbdmki] - C:\Program Files\AVAST Software\Avast\WebRep\Chrome\aswWebRepChrome.crx [2014-10-18] ==================== Services (Whitelisted) ================= (If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.) R2 avast! Antivirus; C:\Program Files\AVAST Software\Avast\AvastSvc.exe [50344 2014-10-18] (AVAST Software)R2 CrashPlanService; C:\Program Files\CrashPlan\CrashPlanService.exe [223232 2014-10-13] (Code 42 Software) [File not signed] ==================== Drivers (Whitelisted) ==================== (If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.) R2 aswHwid; C:\Windows\system32\drivers\aswHwid.sys [29208 2014-10-18] ()R2 aswMonFlt; C:\Windows\system32\drivers\aswMonFlt.sys [79184 2014-10-18] (AVAST Software)R1 aswRdr; C:\Windows\system32\drivers\aswRdr2.sys [93568 2014-10-18] (AVAST Software)R0 aswRvrt; C:\Windows\System32\Drivers\aswRvrt.sys [65776 2014-10-18] ()R1 aswSnx; C:\Windows\system32\drivers\aswSnx.sys [1041168 2014-10-18] (AVAST Software)R1 aswSP; C:\Windows\system32\drivers\aswSP.sys [427360 2014-10-18] (AVAST Software)R2 aswStm; C:\Windows\system32\drivers\aswStm.sys [92008 2014-10-18] (AVAST Software)R0 aswVmm; C:\Windows\System32\Drivers\aswVmm.sys [224896 2014-10-18] () ==================== NetSvcs (Whitelisted) =================== (If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.) ==================== One Month Created Files and Folders ======== (If an entry is included in the fixlist, the file\folder will be moved.) 2014-10-20 19:26 - 2014-10-21 18:21 - 00000168 _____ () C:\Windows\setupact.log2014-10-20 19:26 - 2014-10-20 19:26 - 00000000 _____ () C:\Windows\setuperr.log2014-10-20 19:25 - 2014-10-21 06:12 - 00009766 _____ () C:\Windows\PFRO.log2014-10-20 18:48 - 2014-10-20 18:48 - 00001163 _____ () C:\Malwarebytes - 20141020.txt2014-10-20 18:30 - 2014-10-20 18:30 - 00000308 _____ () C:\Users\Justine\Desktop\syswow64 - Malware Removal Help - Malwarebytes Forum (2).url2014-10-20 17:39 - 2014-10-20 17:39 - 00000000 ____D () C:\Users\Justine\Desktop\.testWriteFolder2014-10-19 15:55 - 2014-10-19 15:55 - 00000016 ____H () C:\Users\SyncToy_c9897742-0279-4e24-899b-98dd4144d37e.dat2014-10-19 15:36 - 2014-10-19 15:36 - 00000308 _____ () C:\Users\Justine\Desktop\syswow64 - Malware Removal Help - Malwarebytes Forum.url2014-10-19 08:11 - 2014-10-19 08:11 - 00000370 _____ () C:\Users\Justine\Desktop\SysWOW64 infection - Malware Removal Help - Malwarebytes Forum.url2014-10-19 08:06 - 2014-10-21 18:30 - 00000000 ____D () C:\FRST2014-10-18 10:11 - 2014-10-18 10:11 - 00000000 ____D () C:\Users\Justine\AppData\Roaming\AVAST Software2014-10-18 10:08 - 2014-10-18 10:08 - 00001966 _____ () C:\Users\Public\Desktop\avast! Free Antivirus.lnk2014-10-18 10:08 - 2014-10-18 10:08 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Avast2014-10-18 10:07 - 2014-10-21 06:15 - 00004182 _____ () C:\Windows\System32\Tasks\avast! Emergency Update2014-10-18 10:07 - 2014-10-18 10:07 - 01041168 _____ (AVAST Software) C:\Windows\system32\Drivers\aswSnx.sys2014-10-18 10:07 - 2014-10-18 10:07 - 00427360 _____ (AVAST Software) C:\Windows\system32\Drivers\aswsp.sys2014-10-18 10:07 - 2014-10-18 10:07 - 00307344 _____ (AVAST Software) C:\Windows\system32\aswBoot.exe2014-10-18 10:07 - 2014-10-18 10:07 - 00224896 _____ () C:\Windows\system32\Drivers\aswVmm.sys2014-10-18 10:07 - 2014-10-18 10:07 - 00093568 _____ (AVAST Software) C:\Windows\system32\Drivers\aswRdr2.sys2014-10-18 10:07 - 2014-10-18 10:07 - 00092008 _____ (AVAST Software) C:\Windows\system32\Drivers\aswStm.sys2014-10-18 10:07 - 2014-10-18 10:07 - 00079184 _____ (AVAST Software) C:\Windows\system32\Drivers\aswMonFlt.sys2014-10-18 10:07 - 2014-10-18 10:07 - 00065776 _____ () C:\Windows\system32\Drivers\aswRvrt.sys2014-10-18 10:07 - 2014-10-18 10:07 - 00043152 _____ (AVAST Software) C:\Windows\avastSS.scr2014-10-18 10:07 - 2014-10-18 10:07 - 00029208 _____ () C:\Windows\system32\Drivers\aswHwid.sys2014-10-18 10:05 - 2014-10-18 10:05 - 00000000 ____D () C:\Program Files\AVAST Software2014-10-18 06:49 - 2014-10-20 19:29 - 00129752 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys2014-10-18 06:49 - 2014-10-20 17:40 - 00001106 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk2014-10-18 06:49 - 2014-10-20 17:40 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware2014-10-18 06:48 - 2014-10-20 17:40 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware2014-10-18 06:48 - 2014-10-01 11:11 - 00093400 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbamchameleon.sys2014-10-18 06:48 - 2014-10-01 11:11 - 00063704 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mwac.sys2014-10-18 06:48 - 2014-10-01 11:11 - 00025816 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbam.sys2014-10-18 06:34 - 2014-10-18 06:34 - 00001726 _____ () C:\Users\Justine\Desktop\Infection Assistance Needed - SysWoW64 - Resolved HijackThis Logs - Malwarebytes Forum.url2014-10-17 22:50 - 2014-10-18 10:05 - 00000000 ____D () C:\ProgramData\AVAST Software2014-10-17 22:50 - 2014-10-17 22:50 - 04862664 _____ (AVAST Software) C:\Users\Public\Desktop\avast_free_antivirus_setup_online.exe2014-10-17 22:19 - 2014-10-17 22:19 - 00000000 ____D () C:\Users\Justine\AppData\Roaming\CrashPlan2014-10-17 22:18 - 2014-10-17 22:19 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\CrashPlan2014-10-17 22:18 - 2014-10-17 22:19 - 00000000 ____D () C:\ProgramData\CrashPlan2014-10-17 22:18 - 2014-10-17 22:19 - 00000000 ____D () C:\Program Files\CrashPlan2014-10-17 18:37 - 2014-10-17 19:02 - 48294624 _____ (Code 42 Software) C:\Users\Justine\Downloads\CrashPlan-x64_3.6.4_Win.exe2014-10-15 20:22 - 2014-10-06 22:54 - 00378552 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll2014-10-15 20:22 - 2014-10-06 22:04 - 00331448 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll2014-10-15 20:22 - 2014-09-28 20:58 - 03198976 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys2014-10-15 20:22 - 2014-09-25 18:50 - 13619200 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll2014-10-15 20:22 - 2014-09-25 18:46 - 00365056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtmsft.dll2014-10-15 20:22 - 2014-09-25 18:46 - 00243200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll2014-10-15 20:22 - 2014-09-25 18:46 - 00069632 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll2014-10-15 20:22 - 2014-09-25 18:43 - 11807232 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll2014-10-15 20:22 - 2014-09-25 18:32 - 02017280 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl2014-10-15 20:22 - 2014-09-25 18:31 - 02108416 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl2014-10-15 20:22 - 2014-09-18 22:25 - 23631360 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll2014-10-15 20:22 - 2014-09-18 21:56 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb2014-10-15 20:22 - 2014-09-18 21:55 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll2014-10-15 20:22 - 2014-09-18 21:44 - 17484800 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll2014-10-15 20:22 - 2014-09-18 21:41 - 02796032 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll2014-10-15 20:22 - 2014-09-18 21:40 - 00547328 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll2014-10-15 20:22 - 2014-09-18 21:40 - 00066048 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll2014-10-15 20:22 - 2014-09-18 21:39 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll2014-10-15 20:22 - 2014-09-18 21:38 - 00083968 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll2014-10-15 20:22 - 2014-09-18 21:36 - 05829632 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll2014-10-15 20:22 - 2014-09-18 21:31 - 00051200 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll2014-10-15 20:22 - 2014-09-18 21:30 - 00033792 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll2014-10-15 20:22 - 2014-09-18 21:27 - 00595968 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll2014-10-15 20:22 - 2014-09-18 21:26 - 00139264 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe2014-10-15 20:22 - 2014-09-18 21:25 - 04201472 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll2014-10-15 20:22 - 2014-09-18 21:25 - 00758272 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll2014-10-15 20:22 - 2014-09-18 21:25 - 00111616 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe2014-10-15 20:22 - 2014-09-18 21:18 - 00940032 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe2014-10-15 20:22 - 2014-09-18 21:14 - 02724864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb2014-10-15 20:22 - 2014-09-18 21:14 - 00446464 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll2014-10-15 20:22 - 2014-09-18 21:06 - 00072704 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll2014-10-15 20:22 - 2014-09-18 21:02 - 00454656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll2014-10-15 20:22 - 2014-09-18 21:01 - 00195584 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll2014-10-15 20:22 - 2014-09-18 21:01 - 00061952 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll2014-10-15 20:22 - 2014-09-18 21:01 - 00051200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieetwproxystub.dll2014-10-15 20:22 - 2014-09-18 21:00 - 00085504 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll2014-10-15 20:22 - 2014-09-18 20:59 - 00061952 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MshtmlDac.dll2014-10-15 20:22 - 2014-09-18 20:58 - 00289280 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll2014-10-15 20:22 - 2014-09-18 20:55 - 02187264 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll2014-10-15 20:22 - 2014-09-18 20:54 - 00043008 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll2014-10-15 20:22 - 2014-09-18 20:53 - 00032768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll2014-10-15 20:22 - 2014-09-18 20:51 - 00440320 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll2014-10-15 20:22 - 2014-09-18 20:50 - 00112128 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe2014-10-15 20:22 - 2014-09-18 20:49 - 00597504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9diag.dll2014-10-15 20:22 - 2014-09-18 20:42 - 00731136 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll2014-10-15 20:22 - 2014-09-18 20:42 - 00710656 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe2014-10-15 20:22 - 2014-09-18 20:40 - 01249280 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll2014-10-15 20:22 - 2014-09-18 20:36 - 00060416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\JavaScriptCollectionAgent.dll2014-10-15 20:22 - 2014-09-18 20:33 - 02309632 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll2014-10-15 20:22 - 2014-09-18 20:32 - 00164864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll2014-10-15 20:22 - 2014-09-18 20:20 - 00607744 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll2014-10-15 20:22 - 2014-09-18 20:18 - 01068032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmlmedia.dll2014-10-15 20:22 - 2014-09-18 20:14 - 01447936 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll2014-10-15 20:22 - 2014-09-18 19:59 - 01810944 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll2014-10-15 20:22 - 2014-09-18 19:59 - 00775168 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll2014-10-15 20:22 - 2014-09-18 19:53 - 01190400 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll2014-10-15 20:22 - 2014-09-18 19:52 - 00678400 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll2014-10-15 20:22 - 2014-07-08 22:03 - 00007168 _____ (Microsoft Corporation) C:\Windows\system32\KBDYAK.DLL2014-10-15 20:22 - 2014-07-08 22:03 - 00007168 _____ (Microsoft Corporation) C:\Windows\system32\KBDTAT.DLL2014-10-15 20:22 - 2014-07-08 22:03 - 00007168 _____ (Microsoft Corporation) C:\Windows\system32\KBDRU1.DLL2014-10-15 20:22 - 2014-07-08 22:03 - 00007168 _____ (Microsoft Corporation) C:\Windows\system32\KBDBASH.DLL2014-10-15 20:22 - 2014-07-08 22:03 - 00006656 _____ (Microsoft Corporation) C:\Windows\system32\KBDRU.DLL2014-10-15 20:22 - 2014-07-08 21:31 - 00007168 _____ (Microsoft Corporation) C:\Windows\SysWOW64\KBDYAK.DLL2014-10-15 20:22 - 2014-07-08 21:31 - 00007168 _____ (Microsoft Corporation) C:\Windows\SysWOW64\KBDTAT.DLL2014-10-15 20:22 - 2014-07-08 21:31 - 00006656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\KBDRU1.DLL2014-10-15 20:22 - 2014-07-08 21:31 - 00006656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\KBDRU.DLL2014-10-15 20:22 - 2014-07-08 21:31 - 00006656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\KBDBASH.DLL2014-10-15 20:22 - 2014-07-08 18:38 - 00419992 _____ () C:\Windows\system32\locale.nls2014-10-15 20:22 - 2014-07-08 18:30 - 00419992 _____ () C:\Windows\SysWOW64\locale.nls2014-10-15 20:22 - 2014-06-18 18:23 - 01943696 _____ (Microsoft Corporation) C:\Windows\system32\dfshim.dll2014-10-15 20:22 - 2014-06-18 18:23 - 01131664 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dfshim.dll2014-10-15 20:22 - 2014-06-18 18:23 - 00156824 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mscorier.dll2014-10-15 20:22 - 2014-06-18 18:23 - 00156312 _____ (Microsoft Corporation) C:\Windows\system32\mscorier.dll2014-10-15 20:22 - 2014-06-18 18:23 - 00081560 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mscories.dll2014-10-15 20:22 - 2014-06-18 18:23 - 00073880 _____ (Microsoft Corporation) C:\Windows\system32\mscories.dll2014-10-15 20:21 - 2014-09-17 22:00 - 03241472 _____ (Microsoft Corporation) C:\Windows\system32\msi.dll2014-10-15 20:21 - 2014-09-17 21:32 - 02363904 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msi.dll2014-10-15 20:20 - 2014-09-04 01:23 - 00424448 _____ (Microsoft Corporation) C:\Windows\system32\rastls.dll2014-10-15 20:20 - 2014-09-04 01:04 - 00372736 _____ (Microsoft Corporation) C:\Windows\SysWOW64\rastls.dll2014-10-15 20:20 - 2014-07-16 22:07 - 03722240 _____ (Microsoft Corporation) C:\Windows\system32\mstscax.dll2014-10-15 20:20 - 2014-07-16 22:07 - 01118720 _____ (Microsoft Corporation) C:\Windows\system32\mstsc.exe2014-10-15 20:20 - 2014-07-16 22:07 - 00681984 _____ (Microsoft Corporation) C:\Windows\system32\termsrv.dll2014-10-15 20:20 - 2014-07-16 22:07 - 00455168 _____ (Microsoft Corporation) C:\Windows\system32\winlogon.exe2014-10-15 20:20 - 2014-07-16 22:07 - 00235520 _____ (Microsoft Corporation) C:\Windows\system32\winsta.dll2014-10-15 20:20 - 2014-07-16 22:07 - 00150528 _____ (Microsoft Corporation) C:\Windows\system32\rdpcorekmts.dll2014-10-15 20:20 - 2014-07-16 22:07 - 00086528 _____ (Microsoft Corporation) C:\Windows\system32\TSpkg.dll2014-10-15 20:20 - 2014-07-16 21:40 - 00157696 _____ (Microsoft Corporation) C:\Windows\SysWOW64\winsta.dll2014-10-15 20:20 - 2014-07-16 21:39 - 03221504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mstscax.dll2014-10-15 20:20 - 2014-07-16 21:39 - 01051136 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mstsc.exe2014-10-15 20:20 - 2014-07-16 21:39 - 00131584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\aaclient.dll2014-10-15 20:20 - 2014-07-16 21:39 - 00065536 _____ (Microsoft Corporation) C:\Windows\SysWOW64\TSpkg.dll2014-10-15 20:20 - 2014-07-16 21:21 - 00212480 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\rdpwd.sys2014-10-15 20:19 - 2014-07-16 22:07 - 00022016 _____ (Microsoft Corporation) C:\Windows\system32\credssp.dll2014-10-15 20:19 - 2014-07-16 21:39 - 00017408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\credssp.dll2014-10-15 20:19 - 2014-07-16 21:21 - 00039936 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\tssecsrv.sys2014-10-15 20:17 - 2014-09-12 21:58 - 00077312 _____ (Microsoft Corporation) C:\Windows\system32\packager.dll2014-10-15 20:17 - 2014-09-12 21:40 - 00067072 _____ (Microsoft Corporation) C:\Windows\SysWOW64\packager.dll2014-09-30 19:58 - 2014-09-24 22:08 - 00371712 _____ (Microsoft Corporation) C:\Windows\system32\qdvd.dll2014-09-30 19:58 - 2014-09-24 21:40 - 00519680 _____ (Microsoft Corporation) C:\Windows\SysWOW64\qdvd.dll2014-09-23 20:05 - 2014-09-09 18:11 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\tzres.dll2014-09-23 20:05 - 2014-09-09 17:47 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\tzres.dll ==================== One Month Modified Files and Folders ======= (If an entry is included in the fixlist, the file\folder will be moved.) 2014-10-21 18:28 - 2009-07-14 00:45 - 00019136 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A02014-10-21 18:28 - 2009-07-14 00:45 - 00019136 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A02014-10-21 18:24 - 2012-04-05 18:42 - 01452375 _____ () C:\Windows\WindowsUpdate.log2014-10-21 18:21 - 2009-07-14 01:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT2014-10-21 06:41 - 2012-04-03 14:22 - 00001945 _____ () C:\Windows\epplauncher.mif2014-10-20 19:23 - 2013-06-11 18:12 - 00000000 ____D () C:\ProgramData\Symantec2014-10-20 17:37 - 2012-04-09 06:02 - 00001984 ____H () C:\Users\Justine\Documents\Default.rdp2014-10-20 17:36 - 2009-07-14 01:32 - 00000000 ____D () C:\Windows\system32\FxsTmp2014-10-19 15:03 - 2012-04-03 18:43 - 00000000 ____D () C:\Users\Justine\AppData\Roaming\Media Player Classic2014-10-19 15:03 - 2012-04-02 20:38 - 00000000 ____D () C:\Windows\Panther2014-10-18 22:12 - 2012-10-25 08:50 - 00000000 ____D () C:\Users\Justine\Desktop\Summit Evaluations2014-10-18 15:35 - 2009-07-13 23:20 - 00000000 ____D () C:\Windows\rescache2014-10-18 06:49 - 2013-06-11 18:30 - 00000000 ____D () C:\Users\Justine\AppData\Roaming\Malwarebytes2014-10-18 06:48 - 2013-06-11 18:30 - 00000000 ____D () C:\ProgramData\Malwarebytes2014-10-18 06:47 - 2013-06-11 18:29 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes' Anti-Malware2014-10-18 06:34 - 2014-09-12 11:03 - 00000000 ____D () C:\Users\Justine\Desktop\Aubree2014-10-16 20:40 - 2009-07-14 00:45 - 00412504 _____ () C:\Windows\system32\FNTCACHE.DAT2014-10-15 22:37 - 2012-04-03 10:17 - 00000000 ____D () C:\ProgramData\Microsoft Help2014-10-15 22:24 - 2013-08-13 21:05 - 00000000 ____D () C:\Windows\system32\MRT2014-10-15 22:24 - 2012-04-02 20:50 - 103265616 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe2014-10-13 13:46 - 2014-04-19 20:52 - 00000000 ____D () C:\Users\Justine\Desktop\FIT Courses2014-10-11 19:38 - 2009-07-14 01:08 - 00032594 _____ () C:\Windows\Tasks\SCHEDLGU.TXT2014-10-06 21:14 - 2013-09-10 09:17 - 00000000 ____D () C:\Users\Justine\Desktop\Resume2014-10-06 20:23 - 2014-05-17 20:55 - 00000000 ____D () C:\Users\Justine\Desktop\Therapy Ideas2014-10-02 15:53 - 2012-04-02 20:22 - 00278152 ____N (Microsoft Corporation) C:\Windows\system32\MpSigStub.exe2014-09-30 20:34 - 2014-07-22 21:39 - 00000000 ____D () C:\Users\Justine\Desktop\LINK Files to move or delete:====================C:\Users\Justine\g2ax_customer_downloadhelper_win32_x86.exe ==================== Bamital & volsnap Check ================= (There is no automatic fix for files that do not pass verification.) C:\Windows\System32\winlogon.exe => File is digitally signedC:\Windows\System32\wininit.exe => File is digitally signedC:\Windows\SysWOW64\wininit.exe => File is digitally signedC:\Windows\explorer.exe => File is digitally signedC:\Windows\SysWOW64\explorer.exe => File is digitally signedC:\Windows\System32\svchost.exe => File is digitally signedC:\Windows\SysWOW64\svchost.exe => File is digitally signedC:\Windows\System32\services.exe => File is digitally signedC:\Windows\System32\User32.dll => File is digitally signedC:\Windows\SysWOW64\User32.dll => File is digitally signedC:\Windows\System32\userinit.exe => File is digitally signedC:\Windows\SysWOW64\userinit.exe => File is digitally signedC:\Windows\System32\rpcss.dll => File is digitally signedC:\Windows\System32\Drivers\volsnap.sys => File is digitally signed LastRegBack: 2014-10-18 15:03 ==================== End Of Log ============================ Link to post Share on other sites More sharing options...
Maniac Posted October 22, 2014 ID:894372 Share Posted October 22, 2014 How are things now? About your first question, please take a look at: The 'System32' folder is for 64-bit files and the 'SysWOW64' folder is for 32-bit files http://www.samlogic.net/articles/32-64-bit-windows-folder-x86-syswow64.htm Link to post Share on other sites More sharing options...
mcquillen811 Posted October 24, 2014 Author ID:895328 Share Posted October 24, 2014 Thanks, her computer is running better. Before there were many instances of User32.dll running & using all the memory & network, and that is now not happening.Now when i try to download a file i get a "Security Alert" - Your current security settings do not allow this file to be downloaded.Also, some web pages also do not load correctly. Link to post Share on other sites More sharing options...
Maniac Posted October 24, 2014 ID:895744 Share Posted October 24, 2014 Let me guess: This is a problem with Internet Explorer? What about with other browsers? Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted December 10, 2014 Root Admin ID:917796 Share Posted December 10, 2014 Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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