Serve Banners Don't Work Virus

[sarahnicole96]

I've followed the resolved virus issues instructions for removing the pop-up including using all three anti-malware programs and deleting all my extensions for google chrome and I'm still seeing adware and the occasional popup. Aside from being aggressively annoying, it's also caused my online access to my outlook email to consistently fail. Please help.

Thanks

[Maurice Naggar]

Hello Sarah and welcome aboard.

 

Please print out, read and follow the directions here, skipping any steps you are unable to complete.  Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Follow this topic and choose one of the Email options so that you're alerted when someone has replied to your post.

Please post the logs there.