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Scanned objects stops counting using multiple PCs and MBAM versions


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MBAM scans have been attempted on the host machine and with the hard drive slaved in a technician workstation. We've used both 1.75x and latest 2.x MBAM versions(corporate/premium), attempting all types of scans. The scans will run as expected for a time, but "scanned objects" will stop counting at random points during the "filesystem objects" scan. MBAM does not freeze, it just doesn't count any further for extended periods of time (over an hour). If the scan is cancelled or paused, the program keeps scanning indefinitely and the only way to stop the program is a system reboot. Chameleon seems to run fine without any detections.

 

The end user for this system had noted it was running slow. HD has passed multiple diagnostic tests. The end user has had issues with infections in the past, so I'm leaning towards that being the cause. Any help would be appreciated.

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  • Root Admin

Hello and :welcome:

 

I would suggest following the advice from the topic here Available Assistance for Possibly Infected Computers and having one of the Experts assist you with looking into your issue.
 

They will be able to assist you further to see if there is some type of infection or not.

 

Thanks

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