MBAM Vanished, now won't reinstall.

[nazzeth]

Hi, 

 

I recently noticed when trying to manual scan a download that my Malwarebytes installation had vanished. 

 

I attempted to re-install but got an error: Create File failed; code 80

 

Error Screenshot of both installation methods attempted: 

 

http://prntscr.com/4j0q0y

 

I've tried using "mbam-clean-2.1.1.1001" which advises it will clean Mbam but then either does nothing, or does the rest silently: http://prntscr.com/4j0qme

 

Using "mbam-check-2.1.1.1001" I get the attatched results. 

 

I've also attached the latest logs from MBAM showing that it vanished in early June.

 

Any help would be appreciated

 

 

 

 

CheckResults.txt

mbam-log-2014-06-03 (01-42-29).xml

protection-log-2014-06-03.xml

[nazzeth]

Bit more progress:

 

Windows Search wouldn't show the executable, but I manually found it easily enough where it was suppose to be. 

 

Windows prompted, saying access was denied click continue bla bla when opening the Malwarebytes Anti-Malware folder in Program Files (x86)

 

Attempting to run the mbam.exe gave me a "Windows cannot find' error: http://prntscr.com/4j0xou

 

But on a hunch, I used unlocker to delete the program folder. I then re-ran the mbam-clean exe and it seemed to work, required a reboot anyway.

 

After the Reboot, I Installed MBAM and the install completed successfully, however when attempting to launch either via short cut or directly, I'm supplied with the same error: http://prntscr.com/4j0yqx

 

Not really sure what to try from this point...

[nazzeth]

I don't see an edit button, so I apologise for the multi-posts. 

 

On another "hunch" I ran the MBAM Chameleon shortcut. Which has launched, updated and started scanning with MBAM, It hasn't retained my "Pro" Licesnse, but I was able to activate it while it was scanning.

 

It's still scanning and already found a few objects, so hopefully this will resolve the issue. I'll post more when it's finished.

 

http://prntscr.com/4j0zo6

[nazzeth]

So the Scan completed, finding about 80 Objects mostly Security.Hijack(s) and one or two Trojan.Agent(s). After a Restart, Malwarebytes launched with windows. So it seems that the issue is now resolved. 

 

Hopefully this will help anyone else that runs into trouble. 

 

Cheers.

Scan log.txt

[Firefox]

Hello and Welcome to Malwarebytes

Glad you got it sorted out, however...

Being that you are/were probably infected and to make sure the infection is completely gone, feel free to follow the instructions below to receive free, one-on-one expert assistance in checking your system and clearing out any infections and correcting any damage done by the malware.

Please see the following pinned topic which has information on how to get help with this: Available Assistance for Possibly Infected Computers

Thank you

[nazzeth]

Thanks Firefox, 

 

Using a combo of Combofix, HitmanPro and Malwarebytes I was able to clear all traces of infection from my computer. 

 

Appreciate the advise though.

[Firefox]

Glad you got it figured out... if you require further assistance and to make certain its all gone, then follow my instructions from post #5 above.