Trovi.a

[mash609]

malwarebytes log.zip

 

Preferences.zip

 

 

 

I am having problems with this file. Trovi.a. Malwarebytes finds this as a Pup but cannot remove and/or keeps coming back.

I have seen some suspicious activity, like a google chrome extension installing itself. I understand this may be nothing and that this

is only a Pup but that it could be a sign of something worse. Malwarebytes finds this 2 computers. I have tried many ways to remove

this but nothing works.

      Is this a false positive?

How can I remove or fix this?

Thank you for your help.

[daledoc1]

Hello and , mash609:
 

OOPS!

We can't work on malware diagnostics and removal in this sub-section of the forum.

This is actually the False Positives section -- where detections that may not be malware are reported for review.

So, for expert assistance, I suggest that you please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.
A malware analyst will assist you with looking into your issue.

Thanks,

 

[shadowwar]

if you homepage in chrome is showing trovi then this isnt a false positive. Please follow the instructions above.

[mash609]

Thank you.