Price Comparison & Coupons popup ads

[aleavell]

My system was infected with malware several days ago, and I have been dealing with it since then. I'm a teacher and I spend a ton of time scanning pages from library books to use as examples in my class. On Jan 6, I downloaded a program to convert Kindle books to PDFs to save myself some time--which backfired. I thought the site looked legit, but I started getting tons of pop-ups and annoying ads a few days later.

 

I downloaded Malwarebytes Anti-Malware and ran it in safe mode. I found & quarantined several corrupt files. I was still getting popups, so I ran Kaspersky virus removal tool (which found nothing) and I ran a full scan from my real-time AntiVirus, Norton (which also found nothing). I was still getting a lot of pop-up ads, so I finally gave up and left my computer with my school's tech support desk. I believe they ran Malwarebytes again, and they installed Microsoft Security Essentials. I asked what they found, but the guy at the front desk couldn't tell me. All I know is that the majority of the popup ads are now gone.

 

However, I still have one recurring problem. When I get on any retail site, such as Amazon or Target, a program runs that shows me price comparisons from other websites. On some websites, there is also a link that says "Coupons". I've taken a screenshot of the price comparison program here:

 

 

Has anyone seen this before? I am at my wits end trying to find all these corrupt files.

 

 

 

Here are my attach and DDS logs.

 

ATTACH:

 

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 12/15/2011 12:48:44 AM
System Uptime: 1/14/2014 6:31:04 PM (2 hours ago)
.
Motherboard: Dell Inc. |  | 0GDG8Y       
Processor: Intel® Core i5-2320 CPU @ 3.00GHz | CPU 1 | 3001/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 451 GiB total, 288.335 GiB free.
D: is CDROM (UDF)
E: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows x64
Device ID: ROOT\NET\0000
Manufacturer: Cisco Systems
Name: Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows x64
PNP Device ID: ROOT\NET\0000
Service: vpnva
.
==== System Restore Points ===================
.
RP200: 1/11/2014 3:53:06 AM - Norton_Power_Eraser_20140111035303168
RP201: 1/13/2014 12:57:57 PM - Installed HiJackThis
RP202: 1/13/2014 4:40:36 PM - Windows Update
.
==== Installed Programs ======================
.
7-Zip 9.22beta
ABBYY FineReader 11
ABBYY FineReader 9.0 Sprint
Adobe AIR
Adobe Digital Editions 2.0
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.8) MUI
Amazon Cloud Player
Amazon Kindle
Amazon MP3 Downloader 1.0.17
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Bonjour
Brother MFL-Pro Suite HL-2280DW
calibre 64bit
Cisco AnyConnect Secure Mobility Client
Cisco AnyConnect Secure Mobility Client
Conexant HD Audio
Consumer In-Home Service Agreement
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dell DataSafe Local Backup
Dell DataSafe Local Backup - Support Software
Dell Edoc Viewer
Dell Getting Started Guide
Dell Marketplace Webslice IE8
Dell MusicStage
Dell PhotoStage
Dell Stage
Dell Support Center
Dell VideoStage
DirectX 9 Runtime
doPDF 7.2 printer
Dropbox
eMusic Download Manager
Google Chrome
Google Earth
Google Update Helper
GoToAssist 8.0.0.514
GS.Supporter 1.80
High-Definition Video Playback
HiJackThis
Intel® Processor Graphics
Internet Explorer
iTunes
Java 7 Update 45
Java 7 Update 45 (64-bit)
Java Auto Updater
Java 6 Update 27 (64-bit)
Junk Mail filter update
Juxta 1.7.0
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Mouse and Keyboard Center
Microsoft Office 2010
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Click-to-Run 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional Plus 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Word MUI (English) 2010
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft SkyDrive
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319
Movie Maker
Mozilla Firefox 26.0 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MSVCRT110
MSVCRT110_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP3 Parser
MSXML 4.0 SP3 Parser (KB2721691)
MSXML 4.0 SP3 Parser (KB2758694)
Nero 10 Movie ThemePack Basic
Nero Control Center 10
Nero ControlCenter 10 Help (CHM)
Nero Core Components 10
Nero Update
Notepad++
Nuance PaperPort 12
Nuance PDF Viewer Plus
PaperPort Image Printer 64-bit
Photo Common
Photo Gallery
PhotoScape
PhotoShowExpress
Picasa 3
PlayReady PC Runtime x86
RBVirtualFolder64Inst
Recuva
Revo Uninstaller 1.91
Roxio Activation Module
Roxio BackOnTrack
Roxio Burn
Roxio Creator Starter
Roxio Express Labeler 3
Roxio File Backup
Scansoft PDF Professional
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft .NET Framework 4 Extended (KB2858302v2)
Security Update for Microsoft Excel 2010 (KB2826033) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553284) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826023) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826035) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2850016) 32-Bit Edition
Security Update for Microsoft Outlook 2010 (KB2837597) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Shared C Run-time for x64
Sonic CinePlayer Decoder Pack
Sonos Controller
Spotify
SyncUP
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2836939)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2837593) 32-Bit Edition
Vuze
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Photo Common
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
YoutubeAdblocker
Zinio Reader 4
ZumoCast
.
==== Event Viewer Messages From Past Week ========
.
1/14/2014 6:32:41 PM, Error: Microsoft-Windows-DistributedCOM [10016]  - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID  {C97FCC79-E628-407D-AE68-A06AD6D8B4D1}  and APPID  {344ED43D-D086-4961-86A6-1106F4ACAD9B}  to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
1/14/2014 6:32:07 PM, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the GS.Supporter service to connect.
1/14/2014 2:37:12 PM, Error: Service Control Manager [7034]  - The Google Update Service (gupdate) service terminated unexpectedly.  It has done this 1 time(s).
1/13/2014 4:14:07 PM, Error: Service Control Manager [7001]  - The Computer Browser service depends on the Server service which failed to start because of the following error:  The dependency service or group failed to start.
1/13/2014 3:17:01 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
1/13/2014 3:17:01 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
1/13/2014 3:17:00 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
1/13/2014 3:16:55 PM, Error: Service Control Manager [7001]  - The PnP-X IP Bus Enumerator service depends on the Function Discovery Provider Host service which failed to start because of the following error:  The dependency service or group failed to start.
1/13/2014 3:16:55 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
1/13/2014 3:14:55 PM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  discache spldr Wanarpv6
1/13/2014 3:14:55 PM, Error: Service Control Manager [7001]  - The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error:  The dependency service or group failed to start.
1/13/2014 3:05:15 PM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  BHDrvx64 ccSet_NIS discache eeCtrl IDSVia64 spldr SRTSPX SymIRON SymNetS Wanarpv6
1/12/2014 5:54:23 PM, Error: Service Control Manager [7001]  - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.
1/12/2014 5:54:23 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {D3DCB472-7261-43CE-924B-0704BD730D5F}
1/12/2014 5:54:23 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {145B4335-FE2A-4927-A040-7C35AD3180EF}
1/12/2014 5:54:07 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
1/12/2014 5:54:07 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
1/12/2014 5:50:35 PM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  AFD BHDrvx64 ccSet_NIS DfsC discache eeCtrl IDSVia64 NetBIOS NetBT nsiproxy Psched rdbss spldr SRTSPX SymIRON SymNetS tdx vwififlt Wanarpv6 WfpLwf
1/12/2014 5:50:35 PM, Error: Service Control Manager [7001]  - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
1/12/2014 5:50:35 PM, Error: Service Control Manager [7001]  - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error:  A device attached to the system is not functioning.
1/12/2014 5:50:35 PM, Error: Service Control Manager [7001]  - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.
1/12/2014 5:50:35 PM, Error: Service Control Manager [7001]  - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.
1/12/2014 5:50:35 PM, Error: Service Control Manager [7001]  - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
1/12/2014 5:50:35 PM, Error: Service Control Manager [7001]  - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
1/12/2014 5:50:34 PM, Error: Service Control Manager [7001]  - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.
1/12/2014 5:50:34 PM, Error: Service Control Manager [7001]  - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error:  A device attached to the system is not functioning.
1/12/2014 5:50:34 PM, Error: Service Control Manager [7001]  - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
1/12/2014 5:50:34 PM, Error: Service Control Manager [7001]  - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.
1/12/2014 5:30:54 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service VSS with arguments "" in order to run the server: {0B5A2C52-3EB9-470A-96E2-6C6D4570E40F}
1/11/2014 6:36:48 PM, Error: Microsoft-Windows-WMPNSS-Service [14332]  - Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80004005'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.
1/11/2014 6:35:35 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.
1/11/2014 6:32:17 PM, Error: Service Control Manager [7038]  - The WinHttpAutoProxySvc service was unable to log on as NT AUTHORITY\LocalService with the currently configured password due to the following error:  The security account manager (SAM) or local security authority (LSA) server was in the wrong state to perform the security operation. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
1/11/2014 6:32:17 PM, Error: Service Control Manager [7038]  - The PolicyAgent service was unable to log on as NT Authority\NetworkService with the currently configured password due to the following error:  The security account manager (SAM) or local security authority (LSA) server was in the wrong state to perform the security operation. To ensure that the service is configured properly, use the Services snap-in in Microsoft Management Console (MMC).
1/11/2014 6:32:17 PM, Error: Service Control Manager [7000]  - The WinHTTP Web Proxy Auto-Discovery Service service failed to start due to the following error:  The service did not start due to a logon failure.
1/11/2014 6:32:17 PM, Error: Service Control Manager [7000]  - The IPsec Policy Agent service failed to start due to the following error:  The service did not start due to a logon failure.
.
==== End Of File ===========================
 

 

 

DDS:

 

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.16428  BrowserJavaVersion: 10.45.2
Run by Alyssa at 20:32:55 on 2014-01-14
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.6057.3286 [GMT -5:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnagent.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe
C:\Users\Alyssa\AppData\Local\Amazon Cloud Player\Amazon Music Helper.exe
C:\Users\Alyssa\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
C:\Users\Alyssa\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Nuance\PaperPort\pptd40nt.exe
C:\Program Files (x86)\Nuance\PDF Viewer Plus\pdfPro5Hook.exe
C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe
C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe
C:\Program Files (x86)\ControlCenter4\BrCtrlCntr.exe
C:\Program Files (x86)\ControlCenter4\BrCcUxSys.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Google\Update\1.3.22.3\GoogleCrashHandler.exe
C:\Program Files (x86)\Google\Update\1.3.22.3\GoogleCrashHandler64.exe
c:\Program Files\Microsoft Mouse and Keyboard Center\ipoint.exe
c:\Program Files\Microsoft Mouse and Keyboard Center\itype.exe
C:\Program Files (x86)\ABBYY FineReader 11\NetworkLicenseServer.exe
C:\Program Files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\system32\svchost.exe -k apphost
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\dlcccoms.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Nuance\PaperPort\PDFProFiltSrvPP.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Browny02\BrYNSvc.exe
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_9_900_170.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_9_900_170.exe
C:\Program Files (x86)\Notepad++\notepad++.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.


mWinlogon: Userinit = userinit.exe,
BHO: PlusIEEventHelper Class: {551A852F-39A6-44A7-9C13-AFBEC9185A9D} - C:\Program Files (x86)\Nuance\PDF Viewer Plus\bin\PlusIEContextMenu.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
uRun: [iSUSPM] C:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe -scheduler
uRun: [Amazon Cloud Player] C:\Users\Alyssa\AppData\Local\Amazon Cloud Player\Amazon Music Helper.exe
uRun: [spotify Web Helper] "C:\Users\Alyssa\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"
uRunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_9_900_170_Plugin.exe -update plugin
mRun: [bCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [indexSearch] "C:\Program Files (x86)\Nuance\PaperPort\IndexSearch.exe"
mRun: [PaperPort PTD] "C:\Program Files (x86)\Nuance\PaperPort\pptd40nt.exe"
mRun: [PPort12reminder] "C:\Program Files (x86)\Nuance\PaperPort\Ereg\Ereg.exe" -r "C:\ProgramData\ScanSoft\PaperPort\12\Config\Ereg\Ereg.ini"
mRun: [PDFHook] C:\Program Files (x86)\Nuance\PDF Viewer Plus\pdfpro5hook.exe
mRun: [PDF5 Registry Controller] C:\Program Files (x86)\Nuance\PDF Viewer Plus\RegistryController.exe
mRun: [ControlCenter4] C:\Program Files (x86)\ControlCenter4\BrCcBoot.exe /autorun
mRun: [brStsMon00] C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe /AUTORUN
mRun: [bonus.SSR.FR11] "C:\Program Files (x86)\ABBYY FineReader 11\Bonus.ScreenshotReader.exe" /autorun
mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [Cisco AnyConnect Secure Mobility Agent for Windows] "C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnui.exe" -minimized
StartupFolder: C:\Users\Alyssa\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Alyssa\AppData\Roaming\Dropbox\bin\Dropbox.exe
StartupFolder: C:\Users\Alyssa\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Add to Google Photos Screensa&ver - C:\Windows\System32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{1D016B93-2289-47C8-994D-9E560806A601} : DHCPNameServer = 128.192.1.9 128.192.1.193
TCP: Interfaces\{4AF2BC48-39C7-4CB1-8452-1A1BFDFBADA9} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{4AF2BC48-39C7-4CB1-8452-1A1BFDFBADA9}\0596D60796E61496E64754163797D27657563747 : DHCPNameServer = 97.81.22.195 71.92.29.130 24.217.201.67
TCP: Interfaces\{4AF2BC48-39C7-4CB1-8452-1A1BFDFBADA9}\458656021402455616D6 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{4AF2BC48-39C7-4CB1-8452-1A1BFDFBADA9}\E45445745414258323 : DHCPNameServer = 192.168.1.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\32.0.1700.72\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: YoutubeAdblocker: {07BCFB94-362A-4E60-A490-F2456336BEE1} -
x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
x64-BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
x64-BHO: greaatsaaver: {812D5CC5-9BD3-6589-698B-4978379BB826} -
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: SNT: {9F09918A-AC8F-B3C3-BE52-B711CFAE1E98} -
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
x64-Run: [DellStage] "C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\start.umj" --startup
x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll


x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: GoToAssist - C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Alyssa\AppData\Roaming\Mozilla\Firefox\Profiles\gu4d2xgu.default\

FF - prefs.js: browser.startup.homepage - www.google.com

FF - prefs.js: network.proxy.type - 4
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Amazon\MP3 Downloader\npAmazonMP3DownloaderPlugin101721.dll
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.22.3\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\dtplugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_170.dll
FF - ExtSQL: 2014-01-06 19:03; zghbzt7rllb@oeupqy.org; C:\Users\Alyssa\AppData\Roaming\Mozilla\Firefox\Profiles\gu4d2xgu.default\extensions\zghbzt7rllb@oeupqy.org
FF - ExtSQL: 2014-01-06 19:03; if1sie@oiyu-.co.uk; C:\Users\Alyssa\AppData\Roaming\Mozilla\Firefox\Profiles\gu4d2xgu.default\extensions\if1sie@oiyu-.co.uk
FF - ExtSQL: 2014-01-06 19:03; cbpmi@khjkbtma.com; C:\Users\Alyssa\AppData\Roaming\Mozilla\Firefox\Profiles\gu4d2xgu.default\extensions\cbpmi@khjkbtma.com
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-9-27 248240]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2011-12-9 55856]
R2 ABBYY.Licensing.FineReader.Professional.11.0;ABBYY FineReader 11 PE Licensing Service;C:\Program Files (x86)\ABBYY FineReader 11\NetworkLicenseServer.exe [2012-7-19 821840]
R2 ABBYY.Licensing.FineReader.Sprint.9.0;ABBYY FineReader 9.0 Sprint Licensing Service;C:\Program Files (x86)\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe [2009-5-14 759048]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2013-4-22 822504]
R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2013-9-27 134944]
R2 PDFProFiltSrvPP;PDFProFiltSrvPP;C:\Program Files (x86)\Nuance\PaperPort\PDFProFiltSrvPP.exe [2010-3-9 144672]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2013-6-26 523944]
R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2011-12-9 1692480]
R2 vpnagent;Cisco AnyConnect Secure Mobility Agent;C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client\vpnagent.exe [2013-3-26 555408]
R3 BrYNSvc;BrYNSvc;C:\Program Files (x86)\Browny02\BrYNSvc.exe [2012-11-5 266240]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2011-12-9 317440]
R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-10-23 348376]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-12-9 539240]
R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2013-6-26 767144]
R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2013-6-26 273576]
R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2013-6-26 28840]
R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2013-6-26 23208]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2013-6-26 207528]
S2 1a34a8e0;GS.Supporter;C:\Windows\System32\rundll32.exe [2009-7-13 45568]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 acsock;acsock;C:\Windows\System32\drivers\acsock64.sys [2013-3-26 112080]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2014-1-7 111616]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2013-3-5 19456]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2013-3-5 57856]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2013-3-5 30208]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2011-8-2 51712]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-12-16 1255736]
S4 NAUpdate;Nero Update;C:\Program Files (x86)\Nero\Update\NASvc.exe [2010-5-4 503080]
S4 RoxMediaDB12OEM;RoxMediaDB12OEM;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-11-25 1116656]
S4 RoxWatch12;Roxio Hard Drive Watcher 12;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-11-25 219632]
.
=============== File Associations ===============
.
FileExt: .txt: Applications\notepad++.exe="C:\Program Files (x86)\Notepad++\notepad++.exe" "%1" [userChoice]
.
=============== Created Last 30 ================
.
2014-01-15 01:27:44    75888    ----a-w-    C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{BF55994F-F6C2-4E4D-8F7C-C0D778A8189B}\offreg.dll
2014-01-14 23:42:48    10315576    ----a-w-    C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{BF55994F-F6C2-4E4D-8F7C-C0D778A8189B}\mpengine.dll
2014-01-13 21:41:13    965000    ------w-    C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{72037F99-F07D-4382-B489-244C21F98BF7}\gapaengine.dll
2014-01-13 21:41:10    10315576    ------w-    C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2014-01-13 21:39:35    --------    d-----w-    C:\Program Files (x86)\Microsoft Security Client
2014-01-13 21:39:33    --------    d-----w-    C:\Program Files\Microsoft Security Client
2014-01-13 21:37:59    71552    ----a-w-    C:\Windows\System32\drivers\volmgr.sys.bak
2014-01-13 21:34:51    12872    ----a-w-    C:\Windows\System32\bootdelete.exe
2014-01-13 21:22:50    --------    d-----w-    C:\ProgramData\HitmanPro
2014-01-13 17:58:30    388096    ----a-r-    C:\Users\Alyssa\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2014-01-13 17:58:30    --------    d-----w-    C:\Program Files (x86)\Trend Micro
2014-01-13 17:20:56    --------    d-----w-    C:\ProgramData\Kaspersky Lab
2014-01-12 22:37:32    --------    d-----w-    C:\Users\Alyssa\AppData\Roaming\Malwarebytes
2014-01-12 22:37:24    25928    ----a-w-    C:\Windows\System32\drivers\mbam.sys
2014-01-12 22:37:24    --------    d-----w-    C:\ProgramData\Malwarebytes
2014-01-12 22:37:24    --------    d-----w-    C:\Program Files (x86)\Malwarebytes' Anti-Malware
2014-01-12 22:37:02    --------    d-----w-    C:\Users\Alyssa\AppData\Local\Programs
2014-01-11 23:36:55    --------    d-----w-    C:\Windows\pss
2014-01-11 08:43:27    --------    d-----w-    C:\ProgramData\SMR410
2014-01-10 21:42:26    --------    d-----w-    C:\Users\Alyssa\AppData\Local\NPE
2014-01-07 08:05:49    167424    ----a-w-    C:\Program Files\Windows Media Player\wmplayer.exe
2014-01-07 08:05:49    164864    ----a-w-    C:\Program Files (x86)\Windows Media Player\wmplayer.exe
2014-01-07 08:05:49    12625920    ----a-w-    C:\Windows\System32\wmploc.DLL
2014-01-07 08:05:48    12625408    ----a-w-    C:\Windows\SysWow64\wmploc.DLL
2014-01-07 00:56:15    92272    ----a-w-    C:\Program Files (x86)\Mozilla Firefox\nssdbm3.dll
2014-01-06 22:48:54    --------    d-----w-    C:\ProgramData\SNT
2014-01-06 22:48:52    --------    d-----w-    C:\ProgramData\SoftWarehouse
2014-01-06 22:48:25    2759168    ----a-w-    C:\Program Files (x86)\GS_x64.Enabler
2014-01-06 22:47:47    --------    d-----w-    C:\Users\Alyssa\AppData\Local\Packages
2014-01-06 22:47:47    --------    d-----w-    C:\ProgramData\greaatsaaver
2014-01-06 22:47:47    --------    d-----w-    C:\Program Files (x86)\greaatsaaver
2014-01-06 22:47:32    --------    d-----w-    C:\Users\Alyssa\AppData\Local\Torch
2014-01-06 22:47:32    --------    d-----w-    C:\Users\Alyssa\AppData\Local\Comodo
2014-01-06 22:47:32    --------    d-----w-    C:\ProgramData\a9b02d2a64c10661
2014-01-06 22:45:51    --------    d-----w-    C:\ProgramData\InstallMate
2014-01-06 22:42:26    --------    d-----w-    C:\Users\Alyssa\My Kindle Content
2014-01-06 22:42:07    --------    d-----w-    C:\Users\Alyssa\AppData\Local\Amazon
2014-01-06 22:40:17    --------    d-----w-    C:\Users\Alyssa\AppData\Local\calibre-cache
2014-01-06 22:33:31    --------    d-----w-    C:\Users\Alyssa\Calibre Library
2014-01-06 22:32:51    --------    d-----w-    C:\Users\Alyssa\AppData\Roaming\calibre
2014-01-06 22:31:50    --------    d-----w-    C:\Program Files\Calibre2
2014-01-06 21:48:04    9293192    ----a-w-    C:\Windows\SysWow64\FlashPlayerInstaller.exe
.
==================== Find3M  ====================
.
2014-01-06 21:48:10    71048    ----a-w-    C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-01-06 21:48:10    692616    ----a-w-    C:\Windows\SysWow64\FlashPlayerApp.exe
2013-11-26 10:19:07    2724864    ----a-w-    C:\Windows\System32\mshtml.tlb
2013-11-26 10:18:23    4096    ----a-w-    C:\Windows\System32\ieetwcollectorres.dll
2013-11-26 09:48:07    66048    ----a-w-    C:\Windows\System32\iesetup.dll
2013-11-26 09:46:25    48640    ----a-w-    C:\Windows\System32\ieetwproxystub.dll
2013-11-26 09:23:02    2724864    ----a-w-    C:\Windows\SysWow64\mshtml.tlb
2013-11-26 09:18:39    139264    ----a-w-    C:\Windows\System32\ieUnatt.exe
2013-11-26 09:18:09    111616    ----a-w-    C:\Windows\System32\ieetwcollector.exe
2013-11-26 09:16:57    708608    ----a-w-    C:\Windows\System32\jscript9diag.dll
2013-11-26 08:35:02    5769216    ----a-w-    C:\Windows\System32\jscript9.dll
2013-11-26 08:28:16    553472    ----a-w-    C:\Windows\SysWow64\jscript9diag.dll
2013-11-26 08:16:12    4243968    ----a-w-    C:\Windows\SysWow64\jscript9.dll
2013-11-26 08:02:16    1995264    ----a-w-    C:\Windows\System32\inetcpl.cpl
2013-11-26 07:32:06    1928192    ----a-w-    C:\Windows\SysWow64\inetcpl.cpl
2013-11-26 07:07:57    2334208    ----a-w-    C:\Windows\System32\wininet.dll
2013-11-26 06:33:33    1820160    ----a-w-    C:\Windows\SysWow64\wininet.dll
2013-11-23 18:26:20    417792    ----a-w-    C:\Windows\SysWow64\WMPhoto.dll
2013-11-23 17:47:34    465920    ----a-w-    C:\Windows\System32\WMPhoto.dll
2013-11-19 10:21:41    267936    ------w-    C:\Windows\System32\MpSigStub.exe
2013-11-12 02:23:09    2048    ----a-w-    C:\Windows\System32\tzres.dll
2013-11-12 02:07:29    2048    ----a-w-    C:\Windows\SysWow64\tzres.dll
2013-11-05 22:46:09    96168    ----a-w-    C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2013-11-05 22:44:01    108968    ----a-w-    C:\Windows\System32\WindowsAccessBridge-64.dll
2013-10-30 02:32:01    335360    ----a-w-    C:\Windows\System32\msieftp.dll
2013-10-30 02:19:52    301568    ----a-w-    C:\Windows\SysWow64\msieftp.dll
2013-10-30 01:24:31    3155968    ----a-w-    C:\Windows\System32\win32k.sys
2013-10-19 02:18:57    81408    ----a-w-    C:\Windows\System32\imagehlp.dll
2013-10-19 01:36:59    159232    ----a-w-    C:\Windows\SysWow64\imagehlp.dll
.
============= FINISH: 20:34:07.48 ===============
 

 

 

 

And, if it helps, here are the lines from my Malwarebytes logs showing what has already been deleted:

 

First quick scan:

Files Detected: 1
C:\Program Files (x86)\GSSvc.dll (Spyware.OnlineGames) -> Quarantined and deleted successfully.

 

 

And then I realized that Malwarebytes wasn't up-to-date, so I updated it and ran a full scan, which found a lot more files:

 

Registry Keys Detected: 12
HKCR\CLSID\{9F09918A-AC8F-B3C3-BE52-B711CFAE1E98} (PUP.Optional.MultiPlug.A) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9F09918A-AC8F-B3C3-BE52-B711CFAE1E98} (PUP.Optional.MultiPlug.A) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{9F09918A-AC8F-B3C3-BE52-B711CFAE1E98} (PUP.Optional.MultiPlug.A) -> Quarantined and deleted successfully.
HKCR\CLSID\{812D5CC5-9BD3-6589-698B-4978379BB826} (PUP.Optional.MultiPlug.A) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{812D5CC5-9BD3-6589-698B-4978379BB826} (PUP.Optional.MultiPlug.A) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{812D5CC5-9BD3-6589-698B-4978379BB826} (PUP.Optional.MultiPlug.A) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\{77D46E27-0E41-4478-87A6-AABE6FBCF252} (PUP.Optional.GreatSaver.A) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{CA41BB14-E67B-1653-C57B-5CA99418A866} (PUP.Optional.Multiplug) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{C670DCAE-E392-AA32-6F42-143C7FC4BDFD} (PUP.Optional.Multiplug) -> Quarantined and deleted successfully.
HKCR\TypeLib\{E2343056-CC08-46AC-B898-BFC7ACF4E755} (PUP.Optional.MultiPlug.A) -> Quarantined and deleted successfully.
HKCR\Interface\{31E3BC75-2A09-4CFF-9C92-8D0ED8D1DC0F} (PUP.Optional.MultiPlug.A) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{BB74DE59-BC4C-4172-9AC4-73315F71CFFE} (PUP.Optional.WebSearchInfo) -> Quarantined and deleted successfully.

Registry Values Detected: 1
HKCU\SOFTWARE\Microsoft\Internet Explorer\SearchScopes|DefaultScope (PUP.Optional.WebSearchInfo) -> Data: {BB74DE59-BC4C-4172-9AC4-73315F71CFFE} -> Quarantined and deleted successfully.

Registry Data Items Detected: 2
HKCU\SOFTWARE\Microsoft\Internet Explorer\Main|Start Page (PUP.Optional.WebSearchInfo) -> Bad: (http://websearch.searchsunmy.info/?pid=377&r=2014/01/06&hid=5088919882840761350&lg=EN&cc=US&unqvl=45) Good: (http://www.google.com) -> Quarantined and repaired successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\Main|Start Page (PUP.Optional.WebSearchInfo) -> Bad: (http://websearch.searchsunmy.info/?pid=377&r=2014/01/06&hid=5088919882840761350&lg=EN&cc=US&unqvl=45) Good: (http://www.google.com) -> Quarantined and repaired successfully.

Folders Detected: 1
C:\Program Files (x86)\SNT (PUP.Optional.MultiPlug.A) -> Quarantined and deleted successfully.

Files Detected: 13
C:\Program Files (x86)\SNT\htPy.dll (PUP.Optional.MultiPlug.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\greaatsaaver\7opL.dll (PUP.Optional.MultiPlug.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\greaatsaaver\7opL.x64.dll (PUP.Optional.MultiPlug.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SNT\htPy.x64.dll (PUP.Optional.MultiPlug.A) -> Quarantined and deleted successfully.
C:\ProgramData\greaatsaaver\rGPSZ.exe (PUP.Optional.Multiplug) -> Quarantined and deleted successfully.
C:\ProgramData\SNT\Yn8yj.exe (PUP.Optional.Multiplug) -> Quarantined and deleted successfully.
C:\Users\Alyssa\AppData\Local\Temp\{652E39A2-1B43-4F0E-ADE5-5361BECD1B54}\Addons\newtab_setup.exe (PUP.Optional.Multiplug) -> Quarantined and deleted successfully.
C:\Users\Alyssa\AppData\Local\Temp\{652E39A2-1B43-4F0E-ADE5-5361BECD1B54}\Addons\ytab_setup.exe (PUP.Optional.Multiplug) -> Quarantined and deleted successfully.
C:\Users\Alyssa\AppData\Local\Temp\{652E39A2-1B43-4F0E-ADE5-5361BECD1B54}\Addons\ytbmk_setup.exe (PUP.Optional.Multiplug) -> Quarantined and deleted successfully.
C:\Users\Alyssa\Downloads\PhotoScape_V3.6.3.exe (PUP.Optional.OpenCandy) -> Quarantined and deleted successfully.
C:\Users\Alyssa\Downloads\tools v6.0.8.exe (PUP.Optional.InstalleRex) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SNT\htPy.tlb (PUP.Optional.MultiPlug.A) -> Quarantined and deleted successfully.
C:\Program Files (x86)\SNT\htPy.dat (PUP.Optional.MultiPlug.A) -> Quarantined and deleted successfully.

 

 

I hope you can help me solve this issue.

[MrCharlie]

Welcome to the forum.

Please download and run RogueKiller 32 Bit to your desktop.

RogueKiller 64 Bit <---use this one for 64 bit systems

Which system am I using?

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes and use the default font)

General P2P/Piracy Warning:

1. If you're using Peer 2 Peer software such uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

2. If you have illegal/cracked software, cracks, keygens, custom (Adobe) host file, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Failure to remove such software will result in your topic being closed and no further assistance being provided.

MrC

Note:

Please read all of my instructions completely including these.

Make sure system restore is turned on and running, please create a new restore point

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs

<+>Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

[aleavell]

RogueKiller V8.8.1 _x64_ [Jan 14 2014] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://www.adlice.com

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Alyssa [Admin rights]
Mode : Scan -- Date : 01/15/2014 01:08:11
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 0 ¤¤¤

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Browser Addons : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection :  ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts


127.0.0.1    localhost


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) WDC WD5000AAKX-753CA1 ATA Device +++++
--- User ---
[MBR] 83e87cf6f733bb22083301e0c89bfadf
[bSP] 56ef4b2f131460eaefd06d604756ef31 : Windows Vista MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 39 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 81920 | Size: 15166 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 31141888 | Size: 461733 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_S_01152014_010811.txt >>
RKreport[0]_S_01152014_010516.txt


 

[MrCharlie]

Please start with this:

Lets clean out any adware/spyware now: (this will require a reboot so save all your work)

Please download AdwCleaner by Xplode and save to your Desktop.

Make sure you click on download buttons that look similar to this, not "sponsored ad links":

• Double click on AdwCleaner.exe to run the tool.

  Vista/Windows 7/8 users right-click and select Run As Administrator

• Click on the Scan button.
• AdwCleaner will begin...be patient as the scan may take some time to complete.
• When it's done you'll see: Pending: Please uncheck elements you don't want removed.
• Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
• Look over the log especially under Files/Folders for any program you want to save.
• If there's a program you may want to save, just uncheck it from AdwCleaner.
• If you're not sure, post the log for review. (all items found are adware/spyware/foistware)
• If you're ready to clean it all up.....click the Clean button.
• After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
• Copy and paste the contents of that logfile in your next reply.
• A copy of that logfile will also be saved in the C:\AdwCleaner folder.
• Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
• To restore an item that has been deleted:
• Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.

Then..................

Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.

Please Update and run a FULL Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

Please let me know how computer is running now, MrC

[aleavell]

I believe the problem is fixed! Thank you!!

 

Here is the log:

 

 

 

 

# AdwCleaner v3.017 - Report created 15/01/2014 at 13:21:43
# Updated 12/01/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Alyssa - DESKTOP
# Running from : C:\Users\Alyssa\Downloads\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\SNT
Folder Deleted : C:\ProgramData\SoftWarehouse
Folder Deleted : C:\ProgramData\greaatsaaver
Folder Deleted : C:\Program Files (x86)\greaatsaaver
Folder Deleted : C:\Users\Alyssa\AppData\Local\torch
File Deleted : C:\Users\Alyssa\AppData\Roaming\Mozilla\Firefox\Profiles\gu4d2xgu.default\searchplugins\WebSearch.xml

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{007EFBDF-8A5D-4930-97CC-A4B437CBA777}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C66F0B7A-BD67-4982-AF71-C6CA6E7F016F}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EAF749DC-CD87-4B04-B22A-D4AC3FBCB2BC}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{BB74DE59-BC4C-4172-9AC4-73315F71CFFE}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{31E3BC75-2A09-4CFF-9C92-8D0ED8D1DC0F}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{C66F0B7A-BD67-4982-AF71-C6CA6E7F016F}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{EAF749DC-CD87-4B04-B22A-D4AC3FBCB2BC}
Key Deleted : HKCU\Software\FLEXnet
Key Deleted : HKLM\Software\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.16428


-\\ Mozilla Firefox v26.0 (en-US)

[ File : C:\Users\Alyssa\AppData\Roaming\Mozilla\Firefox\Profiles\gu4d2xgu.default\prefs.js ]

Line Deleted : user_pref("browser.search.defaultenginename,S", "WebSearch");

Line Deleted : user_pref("browser.search.order.1", "WebSearch");
Line Deleted : user_pref("browser.search.order.1,S", "WebSearch");
Line Deleted : user_pref("browser.search.selectedEngine,S", "WebSearch");
Line Deleted : user_pref("extensions.I58EXX.scode", "(function(){try{if(window.self.location.hostname.indexOf(\"acebook.co\")>-1){return};}catch(e){};if(window.self.location.hostname.indexOf('mail.')==-1)\r\n{try{fo[...]
Line Deleted : user_pref("extensions.cYTut.scode", "(function(){try{if(window.self.location.hostname.indexOf(\"acebook.co\")>-1){return};}catch(e){};if(window.self==window.top){var script=document.createElement('scr[...]
Line Deleted : user_pref("extensions.cxqGE.scode", "(function(){try{if(window.self.location.hostname.indexOf(\"acebook.co\")>-1){return};}catch(e){};if(window.self.location.protocol.indexOf('hxxp')>-1 && window.self[...]


-\\ Google Chrome v32.0.1700.72

[ File : C:\Users\Alyssa\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deleted : homepage

*************************

AdwCleaner[R0].txt - [3660 octets] - [15/01/2014 13:20:01]
AdwCleaner[s0].txt - [3481 octets] - [15/01/2014 13:21:43]

########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [3541 octets] ##########
 

[MrCharlie]

Good, if it's OK......

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

• Save it to your Desktop.
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
• If you get Unsupported operating system. Aborting now, just reboot and try again.
• A Notepad document should open automatically called checkup.txt.
• Please Post the contents of that document.
• Do Not Attach It!!!

MrC

[aleavell]

Here are the results.

 

One thing I noticed, which is odd... I used to have Norton AntiVirus installed and running on my computer. The IT department installed Microsoft Security Essentials, as I mentioned, and since then I haven't seen Norton running at all. Has it been uninstalled from my system? And should I be concerned about this? I find it strange that they didn't mention it at all.

 

 

 

 Results of screen317's Security Check version 0.99.79  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Microsoft Security Essentials   
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Java 7 Update 45  
 Java version out of Date!
 Adobe Flash Player 11.9.900.170  
 Adobe Reader 10.1.8 Adobe Reader out of Date!  
 Mozilla Firefox (26.0)
 Google Chrome 31.0.1650.63  
 Google Chrome 32.0.1700.72  
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe
 Microsoft Security Essentials msseces.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````

 

[MrCharlie]

Out dated programs on the system are vulnerable to malware.
Please update or uninstall them:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Java 7 Update 45 <----please update, should be Update 51

Java version out of Date! <--------Go to control panel > Java > Update Tab > Update Now
Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

If there's no update tab in Java, uninstall it and Download and install the latest version from Here
Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

----------------------------------------

Adobe Reader 10.1.8 Adobe Reader out of Date! <---please check for an update if available or uninstall and download and install Foxit Reader which is less vulnerable to malware and much better than Adobe. Don't install any toolbars that may come with it (ASK Toolbar).

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /



Then hit enter.
This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall or download and run the uninstaller)

---------------------------------

Please download OTC to your desktop. (This will clean up most of the tools and logs)
http://oldtimer.geekstogo.com/OTC.exe

Double-click OTC to run it. (Vista and up users, please right click on OTC and select "Run as an Administrator")
Click on the CleanUp! button and follow the prompts.
(If you get a warning from your firewall or other security programs regarding OTC attempting to contact the Internet, please allow the connection.)
You will be asked to reboot the machine to finish the Cleanup process, choose Yes.
After the reboot all the tools we used should be gone.
Note: Some more recently created tools may not yet be removed by OTC. Feel free to manually delete any tools it leaves behind.

Any other programs or logs you can manually delete. (right click.....Delete)
IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST folder, FRST-OlderVersion folder, MBAR folder, etc....AdwCleaner > just run the program and click uninstall.

Note:
If you used FRST and can't delete the quarantine folder:
Download the fixlist.txt to the same folder as FRST.exe.
Run FRST.exe and click Fix only once and wait
That will delete the quarantine folder created by FRST.
The rest you can manually delete.

-------------------------------

Any questions...please post back.
If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

[gringo_pr]

Since this issue is resolved I will close the thread to prevent others from posting here. If you need assistance please start your own topic and someone will be happy to assist you.