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delete scorpion, AdwCleaner disappeared

catbill

By catbill
in Resolved Malware Removal Logs

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catbill

catbill

Posted
Posted

Hi,

 

There are 2 issues (at least)

 

1.  I need help deleting Scorpion. 

 

2.  I opened my desktop shortcut to run AdwCleaner.  While it was opening, I looked at another program.  While I was looking at that program, a Window opened asking if I would like to update.  I assumed that it was for AdwCleaner and said yes.  Now AdwCleaner has vanished.  When I search under "Search Programs and Files" nothing shows up except for log files it created earlier.

 

DDS files follow.

 

Would appreciate any help.

 

Cathy

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.16428  BrowserJavaVersion: 10.45.2
Run by Cathy at 19:37:48 on 2014-01-10
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.7667.5597 [GMT -5:00]
.
AV: McAfee VirusScan Enterprise *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: IObit Malware Fighter *Enabled/Updated* {A751AC20-3B48-5237-898A-78C4436BB78D}
SP: McAfee VirusScan Enterprise Antispyware Module *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files (x86)\IObit\Advanced SystemCare 7\ASCService.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\atieclxx.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\IObit\IObit Malware Fighter\IMFsrv.exe
C:\Windows\system32\taskhost.exe
C:\Windows\System32\svchost.exe -k NetworkService
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\CISVC.EXE
C:\Program Files (x86)\Common Files\Nuance\dgnsvc.exe
C:\Program Files (x86)\Juniper Networks\Common Files\dsNcService.exe
C:\Windows\system32\taskeng.exe
C:\Windows\SysWOW64\Rundll32.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files (x86)\McAfee\Common Framework\FrameworkService.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\IObit\Smart Defrag 2\SmartDefrag.exe
C:\Program Files (x86)\McAfee\VirusScan Enterprise\vstskmgr.exe
C:\Windows\system32\mfevtps.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\McAfee\VirusScan Enterprise\mfeann.exe
C:\Program Files (x86)\Google\Update\1.3.22.3\GoogleCrashHandler.exe
C:\Program Files (x86)\Google\Update\1.3.22.3\GoogleCrashHandler64.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files (x86)\McAfee\Common Framework\naPrdMgr.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\Explorer.EXE
C:\Windows\system32\Dwm.exe
C:\Windows\System32\WUDFHost.exe
C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\acrotray.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\PogoplugBackup\ppbrowser.exe
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\taskmgr.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\IObit\Advanced SystemCare 7\ASCTray.exe
C:\Program Files (x86)\IObit\Advanced SystemCare 7\ASC.exe
C:\Program Files (x86)\McAfee\VirusScan Enterprise\mcconsol.exe
C:\Program Files (x86)\IObit\Advanced SystemCare 7\Monitor.exe
C:\Program Files (x86)\IObit\Advanced SystemCare 7\RealtimeProtector.exe
C:\Program Files (x86)\IObit\IObit Malware Fighter\IMF.exe
C:\Program Files (x86)\IObit\Driver Booster\DriverBooster.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_9_900_170.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_9_900_170.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.

uSearch Bar = Preserve
uURLSearchHooks: Connect DLC 2 Toolbar: {515b2424-5911-40bd-8a2c-bdb20286d8f5} - C:\Program Files (x86)\Connect_DLC_2\prxtbConn.dll
mURLSearchHooks: Connect DLC 2 Toolbar: {515b2424-5911-40bd-8a2c-bdb20286d8f5} - C:\Program Files (x86)\Connect_DLC_2\prxtbConn.dll
mWinlogon: Userinit = userinit.exe,
BHO: Connect DLC 2 Toolbar: {515b2424-5911-40bd-8a2c-bdb20286d8f5} - C:\Program Files (x86)\Connect_DLC_2\prxtbConn.dll
BHO: Dragon NaturallySpeaking Rich Internet Application Support - Extension: {73A89C60-CF59-4EC7-9215-9B7EF05ECEA4} - C:\Program Files (x86)\Nuance\NaturallySpeaking12\Program\ieShim.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Advanced SystemCare Browser Protection: {BA0C978D-D909-49B6-AFE2-8BDE245DC7E6} - C:\Program Files (x86)\IObit\Surfing Protection\BrowerProtect\ASCPlugin_Protection.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Connect DLC 2 Toolbar: {515b2424-5911-40bd-8a2c-bdb20286d8f5} - C:\Program Files (x86)\Connect_DLC_2\prxtbConn.dll
uRun: [backgroundContainer] "C:\Windows\SysWOW64\Rundll32.exe" "C:\Users\Cathy\AppData\Local\Conduit\BackgroundContainer\BackgroundContainer.dll",DllRun
uRun: [APISupport] "C:\Windows\SysWOW64\Rundll32.exe" "C:\Users\Cathy\AppData\Local\Conduit\APISupport\APISupport.dll",DLLRunAPISupport
uRunOnce: [18_0458451817683] "C:\Users\Cathy\AppData\Local\LogMeIn Rescue Applet\LMIR0002.tmp_r.bat"
mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
dRun: [Advanced SystemCare 7] "C:\Program Files (x86)\IObit\Advanced SystemCare 7\ASCTray.exe" /Auto
StartupFolder: C:\Users\Cathy\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Fences.lnk - C:\Program Files (x86)\Stardock\Fences\Fences.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Download video on this page - C:\Program Files (x86)\Kotato\YouTube Downloader\YTD_IE.dll/300
IE: Download video this links to - C:\Program Files (x86)\Kotato\YouTube Downloader\YTD_IE.dll/301
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {731DC20B-51DE-4681-BBB9-69593E9F99A2} - C:\Program Files (x86)\Kotato\YouTube Downloader\YTD_IE.dll/300
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.


TCP: NameServer = 192.168.1.1
TCP: Interfaces\{1BD4E6D2-579F-43CF-BF5A-B3EBC2E35860} : DHCPNameServer = 192.168.1.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\AMD\SteadyVideo\VideoMIMEFilter.dll
Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\AMD\SteadyVideo\VideoMIMEFilter.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\32.0.1700.72\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
mASetup: {F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1} - msiexec /fu {F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1} /qn
IFEO: PDapp.exe - C:\Program Files (x86)\IObit\Advanced SystemCare 7\AutoReactivator.exe
x64-BHO: SteadyVideoBHO Class: {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - C:\Program Files\AMD\SteadyVideo\SteadyVideo.dll
x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
x64-BHO: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\Common Files\McAfee\SystemCore\ScriptSn.20120713205253.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-Run: [Fences] "C:\Program Files (x86)\Stardock\Fences\Fences.exe" /startup
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll
x64-Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: GoToAssist - C:\Program Files (x86)\Citrix\GoToAssist\615\G2AWinLogon_x64.dll
x64-SSODL: WebCheck - <orphaned>
x64-STS: FencesShlExt Class - {1984DD45-52CF-49cd-AB77-18F378FEA264} - C:\Program Files (x86)\Stardock\Fences\FencesMenu64.dll
x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL
x64-mASetup: {B34A07DD-C6F7-414A-AE63-01019482EAF0} - msiexec /fu {B34A07DD-C6F7-414A-AE63-01019482EAF0} /qn
x64-IFEO: PDapp.exe - C:\Program Files (x86)\IObit\Advanced SystemCare 7\AutoReactivator.exe
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Cathy\AppData\Roaming\Mozilla\Firefox\Profiles\bl0lhixu.default\

FF - prefs.js: browser.search.selectedEngine - Google

FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\PROGRA~2\Nuance\NATURA~1\Program\npDgnRia.dll
FF - plugin: C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Air\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.22.3\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\dtplugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: C:\Program Files (x86)\McAfee Security Scan\3.0.318\npMcAfeeMSS.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Cathy\AppData\Local\Citrix\Plugins\94\npappdetector.dll
FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw_1203133.dll
FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw_1207148.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_2_202_235.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_170.dll
FF - ExtSQL: 2013-11-15 12:09; searchads@instair.net; C:\Users\Cathy\AppData\Roaming\Mozilla\Firefox\Profiles\bl0lhixu.default\extensions\searchads@instair.net
FF - ExtSQL: 2013-11-30 21:40; zotero@chnm.gmu.edu; C:\Users\Cathy\AppData\Roaming\Mozilla\Firefox\Profiles\bl0lhixu.default\extensions\zotero@chnm.gmu.edu.xpi
FF - ExtSQL: 2013-12-21 18:13; adsremoval@adsremoval.net; C:\Users\Cathy\AppData\Roaming\Mozilla\Firefox\Profiles\bl0lhixu.default\extensions\adsremoval@adsremoval.net
FF - ExtSQL: 2014-01-08 19:01; ascsurfingprotection@iobit.com; C:\Users\Cathy\AppData\Roaming\Mozilla\Firefox\Profiles\bl0lhixu.default\extensions\ascsurfingprotection@iobit.com
FF - ExtSQL: 2014-01-08 19:01; iobitapps@mybrowserbar.com; C:\Program Files (x86)\IObit Apps Toolbar\FF
.
============= SERVICES / DRIVERS ===============
.
R0 amd_sata;amd_sata;C:\Windows\System32\drivers\amd_sata.sys [2013-11-23 82240]
R0 amd_xata;amd_xata;C:\Windows\System32\drivers\amd_xata.sys [2013-11-23 42304]
R0 mfehidk;McAfee Inc. mfehidk;C:\Windows\System32\drivers\mfehidk.sys [2012-7-4 642952]
R0 mfewfpk;McAfee Inc. mfewfpk;C:\Windows\System32\drivers\mfewfpk.sys [2012-7-4 283744]
R0 SmartDefragDriver;SmartDefragDriver;C:\Windows\System32\drivers\SmartDefragDriver.sys [2013-9-26 17720]
R2 AdvancedSystemCareService7;Advanced SystemCare Service 7;C:\Program Files (x86)\IObit\Advanced SystemCare 7\ASCService.exe [2013-11-20 881440]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2013-11-23 239616]
R2 AODDriver4.1;AODDriver4.1;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\amd64\aoddriver2.sys [2012-3-5 53888]
R2 DokanCEDriver;DokanCEDriver;C:\Program Files (x86)\PogoplugBackup\dokance.sys [2013-3-29 71608]
R2 DragonSvc;Dragon Service;C:\Program Files (x86)\Common Files\Nuance\dgnsvc.exe [2013-10-15 311184]
R2 IMFservice;IMF Service;C:\Program Files (x86)\IObit\IObit Malware Fighter\IMFsrv.exe [2013-12-21 341824]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-10-29 418376]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-10-29 701512]
R2 McAfeeFramework;McAfee Framework Service;C:\Program Files (x86)\McAfee\Common Framework\FrameworkService.exe [2011-1-12 120128]
R2 McShield;McAfee McShield;C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe [2012-7-4 199008]
R2 McTaskManager;McAfee Task Manager;C:\Program Files (x86)\McAfee\VirusScan Enterprise\vstskmgr.exe [2011-1-12 209760]
R3 amdiox64;AMD IO Driver;C:\Windows\System32\drivers\amdiox64.sys [2012-6-9 46136]
R3 FileMonitor;FileMonitor;C:\Program Files (x86)\IObit\IObit Malware Fighter\Drivers\win7_amd64\FileMonitor.sys [2013-12-21 23048]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2012-7-4 25928]
R3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\System32\drivers\mfeavfk.sys [2012-7-4 228752]
R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\System32\drivers\netr28x.sys [2012-7-5 1874016]
R3 RegFilter;RegFilter;C:\Program Files (x86)\IObit\IObit Malware Fighter\Drivers\win7_amd64\RegFilter.sys [2013-12-21 34848]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2014-1-9 884952]
R3 UrlFilter;UrlFilter;C:\Program Files (x86)\IObit\IObit Malware Fighter\Drivers\win7_amd64\UrlFilter.sys [2013-12-21 23016]
R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2012-1-12 47232]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 LiveUpdateSvc;LiveUpdate;C:\Program Files (x86)\IObit\LiveUpdate\LiveUpdate.exe [2013-11-20 2151200]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2013-12-10 111616]
S3 mferkdet;McAfee Inc. mferkdet;C:\Windows\System32\drivers\mferkdet.sys [2012-7-4 100904]
S3 PulseUsb;Livescribe Smartpen USB Driver;C:\Windows\System32\drivers\PulseUsb.sys [2011-10-27 26112]
S3 rcmirror;HP RC Mirror Driver;C:\Windows\System32\drivers\rcmirror64.sys [2012-8-13 13120]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2012-10-29 19456]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2012-10-29 57856]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2012-10-29 30208]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S4 AMD FUEL Service;AMD FUEL Service;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2012-4-5 361984]
S4 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-8-1 195320]
S4 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE [2011-7-20 249648]
S4 CalendarSynchService;CalendarSynchService;C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Calendar\Service\GCalService.exe [2011-8-16 16384]
S4 DokanCEMounter;DokanCEMounter;C:\Program Files (x86)\PogoplugBackup\dokanmnt.exe [2013-3-29 116000]
S4 Freemake Improver;Freemake Improver;C:\ProgramData\Freemake\FreemakeUtilsService\FreemakeUtilsService.exe [2012-8-5 101888]
S4 HPAuto;HP Auto;C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe [2011-2-17 682040]
S4 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168]
S4 IHA_MessageCenter;IHA_MessageCenter;C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe [2012-6-11 335888]
S4 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\3.0.318\McCHSvc.exe [2013-2-5 235216]
SUnknown CltMngSvc;CltMngSvc; [x]
.
=============== File Associations ===============
.
FileExt: .vbe: VBEFile=NOTEPAD.EXE "%1"
FileExt: .vbs: VBSFile=NOTEPAD.EXE "%1"
FileExt: .js: jsfile="C:\Program Files (x86)\Adobe\Adobe Dreamweaver CS5.5\Dreamweaver.exe","%1"
FileExt: .jse: JSEFile=NOTEPAD.EXE "%1"
FileExt: .wsf: WSFFile=NOTEPAD.EXE "%1"
ShellExec: dreamweaver.exe: Open="C:\Program Files (x86)\Adobe\Adobe Dreamweaver CS5.5\dreamweaver.exe", "%1"
.
=============== Created Last 30 ================
.
2014-01-09 05:05:35    884952    ----a-w-    C:\Windows\System32\drivers\Rt64win7.sys
2014-01-09 05:05:35    74456    ----a-w-    C:\Windows\System32\RtNicProp64.dll
2014-01-08 02:43:27    --------    d-----w-    C:\Program Files (x86)\Conduit
2014-01-08 02:43:10    --------    d-----w-    C:\ProgramData\Conduit
2014-01-08 02:42:59    --------    d-----w-    C:\Program Files (x86)\Connect_DLC_2
2014-01-08 02:42:20    --------    d-----w-    C:\Users\Cathy\AppData\Local\NativeMessaging
2014-01-08 02:42:12    --------    d-----w-    C:\Users\Cathy\AppData\Local\Conduit
2014-01-08 02:42:08    --------    d-----w-    C:\Users\Cathy\AppData\Local\CRE
2014-01-08 02:40:04    --------    d-----w-    C:\Program Files (x86)\VS Revo Group
2014-01-01 04:10:59    63488    ----a-w-    C:\Windows\System32\OpenCL.dll
2014-01-01 04:10:59    57344    ----a-w-    C:\Windows\SysWow64\OpenCL.dll
2014-01-01 04:10:59    43520    ----a-w-    C:\Windows\System32\drivers\ati2erec.dll
2014-01-01 04:10:58    28469248    ----a-w-    C:\Windows\System32\amdocl64.dll
2014-01-01 04:10:57    24008704    ----a-w-    C:\Windows\SysWow64\amdocl.dll
2014-01-01 03:24:38    --------    d-----w-    C:\Users\Cathy\AppData\Local\ElevatedDiagnostics
2013-12-27 21:46:29    --------    d-----w-    C:\ProgramData\HP Photo Creations
2013-12-27 21:46:29    --------    d-----w-    C:\Program Files (x86)\HP Photo Creations
2013-12-27 21:46:26    --------    d-----w-    C:\Program Files (x86)\Coupons
2013-12-27 21:42:25    --------    d-----w-    C:\Users\Cathy\AppData\Local\HP
2013-12-14 15:19:02    --------    d-----w-    C:\Users\Cathy\AppData\Roaming\Systweak
2013-12-13 01:16:48    --------    d-----w-    C:\AdwCleaner
.
==================== Find3M  ====================
.
2014-01-09 05:05:35    108760    ----a-w-    C:\Windows\System32\RTNUninst64.dll
2014-01-01 04:10:59    1133568    ----a-w-    C:\Windows\System32\atiadlxx.dll
2013-12-31 04:10:15    71048    ----a-w-    C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-12-31 04:10:15    692616    ----a-w-    C:\Windows\SysWow64\FlashPlayerApp.exe
2013-11-26 10:19:07    2724864    ----a-w-    C:\Windows\System32\mshtml.tlb
2013-11-26 10:18:23    4096    ----a-w-    C:\Windows\System32\ieetwcollectorres.dll
2013-11-26 09:48:07    66048    ----a-w-    C:\Windows\System32\iesetup.dll
2013-11-26 09:46:25    48640    ----a-w-    C:\Windows\System32\ieetwproxystub.dll
2013-11-26 09:23:02    2724864    ----a-w-    C:\Windows\SysWow64\mshtml.tlb
2013-11-26 09:18:39    139264    ----a-w-    C:\Windows\System32\ieUnatt.exe
2013-11-26 09:18:09    111616    ----a-w-    C:\Windows\System32\ieetwcollector.exe
2013-11-26 09:16:57    708608    ----a-w-    C:\Windows\System32\jscript9diag.dll
2013-11-26 08:35:02    5769216    ----a-w-    C:\Windows\System32\jscript9.dll
2013-11-26 08:28:16    553472    ----a-w-    C:\Windows\SysWow64\jscript9diag.dll
2013-11-26 08:16:12    4243968    ----a-w-    C:\Windows\SysWow64\jscript9.dll
2013-11-26 08:02:16    1995264    ----a-w-    C:\Windows\System32\inetcpl.cpl
2013-11-26 07:32:06    1928192    ----a-w-    C:\Windows\SysWow64\inetcpl.cpl
2013-11-26 07:07:57    2334208    ----a-w-    C:\Windows\System32\wininet.dll
2013-11-26 06:33:33    1820160    ----a-w-    C:\Windows\SysWow64\wininet.dll
2013-11-24 01:05:56    127488    ----a-w-    C:\Windows\System32\coinst_13.152.dll
2013-11-24 01:05:44    995342    ----a-w-    C:\Windows\SysWow64\amdocl_as32.exe
2013-11-24 01:05:44    798734    ----a-w-    C:\Windows\SysWow64\amdocl_ld32.exe
2013-11-24 01:05:44    1187342    ----a-w-    C:\Windows\System32\amdocl_as64.exe
2013-11-24 01:05:44    1061902    ----a-w-    C:\Windows\System32\amdocl_ld64.exe
2013-11-24 01:00:33    82240    ----a-w-    C:\Windows\System32\drivers\amd_sata.sys
2013-11-24 01:00:33    42304    ----a-w-    C:\Windows\System32\drivers\amd_xata.sys
2013-11-24 00:57:18    108760    ----a-w-    C:\Windows\System32\SET478A.tmp
2013-11-23 18:26:20    417792    ----a-w-    C:\Windows\SysWow64\WMPhoto.dll
2013-11-23 17:47:34    465920    ----a-w-    C:\Windows\System32\WMPhoto.dll
2013-11-12 02:23:09    2048    ----a-w-    C:\Windows\System32\tzres.dll
2013-11-12 02:07:29    2048    ----a-w-    C:\Windows\SysWow64\tzres.dll
2013-11-07 01:19:07    102248    ----a-w-    C:\Users\Cathy\GoToAssistDownloadHelper.exe
2013-10-30 02:32:01    335360    ----a-w-    C:\Windows\System32\msieftp.dll
2013-10-30 02:19:52    301568    ----a-w-    C:\Windows\SysWow64\msieftp.dll
2013-10-30 01:24:31    3155968    ----a-w-    C:\Windows\System32\win32k.sys
2013-10-22 22:40:31    99840    ----a-w-    C:\Windows\System32\drivers\usbccgp.sys
2013-10-22 22:40:31    7808    ----a-w-    C:\Windows\System32\drivers\usbd.sys
2013-10-22 22:40:31    52736    ----a-w-    C:\Windows\System32\drivers\usbehci.sys
2013-10-22 22:40:31    343040    ----a-w-    C:\Windows\System32\drivers\usbhub.sys
2013-10-22 22:40:31    325120    ----a-w-    C:\Windows\System32\drivers\usbport.sys
2013-10-22 22:40:31    30720    ----a-w-    C:\Windows\System32\drivers\usbuhci.sys
2013-10-22 22:40:31    25600    ----a-w-    C:\Windows\System32\drivers\usbohci.sys
2013-10-20 14:22:06    53152    ----a-w-    C:\Windows\System32\USBCoInstaller.dll
2013-10-20 14:22:06    1002728    ----a-w-    C:\Windows\System32\WinUSBCoInstaller2.dll
2013-10-19 19:41:28    74703    ----a-w-    C:\Windows\SysWow64\mfc45.dat
2013-10-19 02:18:57    81408    ----a-w-    C:\Windows\System32\imagehlp.dll
2013-10-19 01:36:59    159232    ----a-w-    C:\Windows\SysWow64\imagehlp.dll
2013-10-16 15:18:44    439296    ----a-w-    C:\Windows\System32\AdpeakProxy64.dll
.
============= FINISH: 19:39:06.57 ===============
 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 5/3/2012 12:36:30 AM
System Uptime: 1/9/2014 3:51:13 PM (28 hours ago)
.
Motherboard: PEGATRON CORPORATION |  | 2ACF
Processor: AMD A4-3420 APU with Radeon HD Graphics | P0 | 2800/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 915 GiB total, 529.019 GiB free.
D: is FIXED (NTFS) - 17 GiB total, 2.084 GiB free.
E: is CDROM ()
F: is Removable
G: is Removable
H: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP302: 12/31/2013 11:55:35 AM - Scheduled Checkpoint
RP303: 12/31/2013 11:10:20 PM - Driver Booster : AMD Radeon HD 6410D
RP304: 1/7/2014 9:31:09 PM - Removed HP Support Assistant.
RP305: 1/7/2014 9:34:20 PM - Removed HP Support Assistant.
RP306: 1/7/2014 9:46:24 PM - Revo Uninstaller's restore point - HP Support Assistant
RP307: 1/7/2014 10:22:56 PM - Revo Uninstaller's restore point - HP Support Assistant
RP308: 1/7/2014 10:23:31 PM - Removed HP Support Assistant.
RP309: 1/9/2014 12:04:48 AM - Driver Booster : Realtek PCIe GBE Family Controller
.
==== Installed Programs ======================
.
802.11n Wireless LAN Card
AccelerateTab
Adobe Acrobat X Pro - English, Français, Deutsch
Adobe AIR
Adobe Community Help
Adobe Content Viewer
Adobe Contribute CS5
Adobe Creative Suite 5.5 Design Premium
Adobe Download Assistant
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Media Player
Adobe Shockwave Player 12.0
Adobe Widget Browser
Advanced SystemCare 7
Advanced Uninstaller PRO - Version 11
AMD Accelerated Video Transcoding
AMD APP SDK Runtime
AMD Catalyst Install Manager
AMD Drag and Drop Transcoding
AMD Fuel
AMD Media Foundation Decoders
AMD Steady Video Plug-In
AMD VISION Engine Control Center
Apple Application Support
Apple Mobile Device Support
Apple Software Update
AudibleManager
Bing Bar
Blio
Bonjour
Catalyst Control Center - Branding
Catalyst Control Center Graphics Previews Common
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-utility64
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
CCleaner
Connect DLC 2 Toolbar for IE
Coupon Printer for Windows
CPUID CPU-Z 1.66
CrossEyes
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dia (remove only)
Diagram Designer
DirectX for Managed Code Update (Summer 2004)
Display Tuner v1.7
Download App
Dragon NaturallySpeaking 12
Driver Booster
Facebook
Fences 2
FileASSASSIN
Freemake Video Converter version 4.0.0
Google Chrome
Google Drive
Google Update Helper
GoToAssist Corporate
GoToMeeting 5.4.0.1082
HP Application Assistant
HP Auto
HP Calendar
HP Client Services
HP Clock
HP Customer Experience Enhancements
HP Deskjet 1000 J110 series Basic Device Software
HP Deskjet 1000 J110 series Help
HP Deskjet 1000 J110 series Product Improvement Study
HP LinkUp
HP Magic Canvas
HP Magic Canvas Tutorials
HP MovieStore
HP Notes
HP Odometer
HP Photo Creations
HP Product Detection
HP RSS
HP Setup
HP Setup Manager
HP Support Information
HP TouchSmart RecipeBox
HP Update
HP Vision Hardware Diagnostics
HP Weather
iCloud
IHA_MessageCenter
IObit Apps Toolbar v8.4
IObit Malware Fighter
IObit Uninstaller
iTunes
Java 7 Update 45
Java Auto Updater
JavaFX 2.1.1
Juniper Networks Network Connect 7.1.10
Juniper Networks, Inc. Setup Client
Junk Mail filter update
Livescribe Connect
Livescribe Desktop
Malwarebytes Anti-Malware version 1.75.0.1300
ManageMyMobile
McAfee Agent
McAfee Profiler
McAfee Security Scan Plus
McAfee VirusScan Enterprise
Mesh Runtime
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Mathematics
Microsoft Mouse and Keyboard Center
Microsoft Office 2010
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office Labs Search Commands
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional Plus 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Visio 2010
Microsoft Office Visio MUI (English) 2010
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visio Premium 2010
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319
Microsoft WSE 3.0 Runtime
Microsoft_VC80_ATL_x86
Microsoft_VC80_ATL_x86_x64
Microsoft_VC80_CRT_x86
Microsoft_VC80_CRT_x86_x64
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFC_x86_x64
Microsoft_VC80_MFCLOC_x86
Microsoft_VC80_MFCLOC_x86_x64
Microsoft_VC90_ATL_x86
Microsoft_VC90_ATL_x86_x64
Microsoft_VC90_CRT_x86
Microsoft_VC90_CRT_x86_x64
Microsoft_VC90_MFC_x86
Microsoft_VC90_MFC_x86_x64
Microsoft_VC90_MFCLOC_x86
Microsoft_VC90_MFCLOC_x86_x64
Mobogenie
Mozilla Firefox 26.0 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MyScript for Livescribe 1.2
opensource
OverDrive Media Console
PDF Complete Special Edition
PDF Settings CS5
PhoneClean 2.1.6
PhotoScape
PlayReady PC Runtime amd64
PlayReady PC Runtime x86
PodTrans 3.6.6
Pogoplug Backup
PressReader
QuickTime
Realtek High Definition Audio Driver
Recovery Manager
Remote Graphics Receiver
Revo Uninstaller 1.95
ScorpionSaver
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft .NET Framework 4 Extended (KB2858302v2)
Security Update for Microsoft Excel 2010 (KB2826033) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553284) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826023) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826035) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2850016) 32-Bit Edition
Security Update for Microsoft Outlook 2010 (KB2837597) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
SiSoftware Sandra Lite 2011
Skype Click to Call
Skype™ 6.3
Smart Defrag 2
Surfing Protection
swMSM
Syncios version 3.0.0
TSHostedAppLauncher
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2836939)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2837593) 32-Bit Edition
Verizon Online DSL
Vz In Home Agent
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Media Player Firefox Plugin
Xmarks for IE
Xmarks Thumbnails for IE
XMind 2012 (v3.3.1)
YouTube Downloader 5
Zinio Reader 4
.
==== Event Viewer Messages From Past Week ========
.
1/9/2014 9:30:26 PM, Error: Service Control Manager [7030]  - The Apple Mobile Device service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.
1/9/2014 9:30:12 PM, Error: Service Control Manager [7030]  - The Realtek Audio Service service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.
1/8/2014 8:06:17 AM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.
1/8/2014 11:57:54 PM, Error: Service Control Manager [7034]  - The Search Protect by Conduit Updater service terminated unexpectedly.  It has done this 1 time(s).
1/7/2014 10:41:30 PM, Error: Service Control Manager [7023]  - The HP Network Devices Support service terminated with the following error:  The system cannot find the file specified.
1/7/2014 10:40:19 PM, Error: Service Control Manager [7034]  - The LiveUpdate service terminated unexpectedly.  It has done this 1 time(s).
1/7/2014 10:39:20 PM, Error: Service Control Manager [7000]  - The WinI2C-DDC Kernel Mode Driver service failed to start due to the following error:  This driver has been blocked from loading
1/7/2014 10:39:20 PM, Error: Service Control Manager [7000]  - The SecureUpdate service failed to start due to the following error:  The system cannot find the path specified.
1/7/2014 10:39:20 PM, Error: Application Popup [1060]  - \??\C:\Windows\SysWow64\drivers\DDCDrv.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
1/6/2014 8:34:26 PM, Error: Disk [11]  - The driver detected a controller error on \Device\Harddisk3\DR5.
1/5/2014 12:29:58 PM, Error: Service Control Manager [7031]  - The McAfee McShield service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.
1/3/2014 9:56:17 AM, Error: Microsoft-Windows-WMPNSS-Service [14332]  - Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80004005'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.
1/10/2014 7:13:01 PM, Error: Disk [11]  - The driver detected a controller error on \Device\Harddisk3\DR3.
.
==== End Of File ===========================
 

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MrCharlie

MrCharlie

Posted
Posted

Welcome to the forum, not sure what happened but here's how it goes:

Lets clean out any adware/spyware now: (this will require a reboot so save all your work)

Please download AdwCleaner by Xplode and save to your Desktop.

Make sure you click on download buttons that look similar to this, not "sponsored ad links":

bleep-crop.jpg

  • Double click on AdwCleaner.exe to run the tool.

    Vista/Windows 7/8 users right-click and select Run As Administrator

  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • When it's done you'll see: Pending: Please uncheck elements you don't want removed.
  • Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • Look over the log especially under Files/Folders for any program you want to save.
  • If there's a program you may want to save, just uncheck it from AdwCleaner.
  • If you're not sure, post the log for review. (all items found are adware/spyware/foistware)
  • If you're ready to clean it all up.....click the Clean button.
  • After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  • Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
  • To restore an item that has been deleted:
  • Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.
Then..................

Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.

Please Update and run a FULL Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

Please let me know how computer is running now, MrC

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catbill

catbill

Posted
  • Author
Posted

Thank you for the fast reply.  The reports follow.

 

In the meantime, I have noticed another problem that may or may not be related.  An important Outlook folder seems to have disappeared - let's call it "Computer."  There is, however, an Outlook folder I don't remember seeing before called "mal."  It contains a folder called "Computer-old" that was in the missing "Computer" folder.  A system search does not find the missing folder.  It is an Outlook Exchange account and the folder does not appear when I look at my account from other devices.  If you think this might be related, would love your thoughts.

 

There are clearly still some other problems with my computer.  For example, it is an HP computer in which  HP has replaced some of the Windows Help and Support files with its own Help files. When I open some of those files now, there is just gobbledygook on the page.   HP has told me that I should just restore the computer to factory settings, but reconfiguring everything is a lot of  effort that I would like to avoid.

 

Many thanks for your help.  

 

Cathy

 

# AdwCleaner v3.016 - Report created 11/01/2014 at 00:18:38
# Updated 23/12/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Cathy - CATHY-HP
# Running from : C:\Users\Cathy\Downloads\AdwCleaner (1).exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\ProgramData\Conduit
Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\Program Files (x86)\Mobogenie
Folder Deleted : C:\Program Files (x86)\Connect_DLC_2
Folder Deleted : C:\Users\Cathy\AppData\Local\Conduit
Folder Deleted : C:\Users\Cathy\AppData\Local\Mobogenie
Folder Deleted : C:\Users\Cathy\AppData\Local\NativeMessaging
Folder Deleted : C:\Users\Cathy\AppData\Local\Temp\NativeMessaging
Folder Deleted : C:\Users\Cathy\AppData\Local\Temp\CT3306058
Folder Deleted : C:\Users\Cathy\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Cathy\AppData\LocalLow\Connect_DLC_2
Folder Deleted : C:\Users\Cathy\AppData\Roaming\Systweak
Folder Deleted : C:\Users\Cathy\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Mobogenie
Folder Deleted : C:\Users\Cathy\Documents\Mobogenie
Folder Deleted : C:\Users\Cathy\AppData\Roaming\Mozilla\Firefox\Profiles\bl0lhixu.default\CT3306058
Folder Deleted : C:\Users\Cathy\AppData\Roaming\Mozilla\Firefox\Profiles\bl0lhixu.default\Extensions\{515b2424-5911-40bd-8a2c-bdb20286d8f5}
Folder Deleted : C:\Users\Cathy\AppData\Local\Google\Chrome\User Data\Default\Extensions\ffekppndigniegkobcngkdmaadbhhonj
[!] Folder Deleted : C:\Users\Cathy\AppData\Local\Google\Chrome\User Data\Default\Extensions\ffekppndigniegkobcngkdmaadbhhonj
File Deleted : C:\Windows\System32\AdpeakProxy64.dll
File Deleted : C:\Users\Cathy\Desktop\Mobogenie.lnk
File Deleted : C:\Program Files (x86)\Mozilla Firefox\browser\nsprotector.js
File Deleted : C:\Users\Cathy\AppData\Roaming\Mozilla\Firefox\Profiles\bl0lhixu.default\searchplugins\Conduit.xml
File Deleted : C:\Users\Cathy\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_app.mam.conduit.com_0.localstorage
File Deleted : C:\Windows\System32\Tasks\BackgroundContainer Startup Task
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
Key Deleted : HKCU\Software\Google\Chrome\Extensions\ffekppndigniegkobcngkdmaadbhhonj
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\ffekppndigniegkobcngkdmaadbhhonj
Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [backgroundContainer]
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\Mobogenie.exe
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3306058
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{515B2424-5911-40BD-8A2C-BDB20286D8F5}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D99BD420-3BB9-4ECB-91F6-3C79236E28C0}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{515B2424-5911-40BD-8A2C-BDB20286D8F5}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{515B2424-5911-40BD-8A2C-BDB20286D8F5}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{D99BD420-3BB9-4ECB-91F6-3C79236E28C0}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{4D83E497-ABB3-489B-8B14-C458DBCB7259}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{C734A05E-B370-4710-96A0-E3457387625E}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{515B2424-5911-40BD-8A2C-BDB20286D8F5}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{515B2424-5911-40BD-8A2C-BDB20286D8F5}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{515B2424-5911-40BD-8A2C-BDB20286D8F5}]
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\SearchProtect
Key Deleted : HKCU\Software\systweak
Key Deleted : HKCU\Software\AppDataLow\Toolbar
Key Deleted : HKCU\Software\AppDataLow\Software\BackgroundContainer
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Deleted : HKCU\Software\AppDataLow\Software\ScorpionSaver
Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
Key Deleted : HKCU\Software\AppDataLow\Software\Connect_DLC_2
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\SearchProtect
Key Deleted : HKLM\Software\Connect_DLC_2
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Mobogenie
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.16428
 
 
-\\ Mozilla Firefox v26.0 (en-US)
 
[ File : C:\Users\Cathy\AppData\Roaming\Mozilla\Firefox\Profiles\bl0lhixu.default\prefs.js ]
 
Line Deleted : user_pref("CT3306058.FF19Solved", "true");
Line Deleted : user_pref("CT3306058.UserID", "UN39399496481879831");
Line Deleted : user_pref("CT3306058.browser.search.defaultthis.engineName", "true");
Line Deleted : user_pref("CT3306058.fullUserID", "UN39399496481879831.IN.20140107213947");
Line Deleted : user_pref("CT3306058.installDate", "07/01/2014 21:40:12");
Line Deleted : user_pref("CT3306058.installSessionId", "{1DD6F734-82C8-4358-8B5F-83C2FDA56550}");
Line Deleted : user_pref("CT3306058.installSp", "TRUE");
Line Deleted : user_pref("CT3306058.installerVersion", "1.8.1.4");
Line Deleted : user_pref("CT3306058.keyword", "true");
Line Deleted : user_pref(
Line Deleted : user_pref("CT3306058.originalSearchAddressUrl", "");
Line Deleted : user_pref("CT3306058.originalSearchEngine", "Google");
Line Deleted : user_pref("CT3306058.originalSearchEngineName", "");
Line Deleted : user_pref("CT3306058.searchRevert", "false");
Line Deleted : user_pref("CT3306058.searchUninstallUserMode", "2");
Line Deleted : user_pref("CT3306058.searchUserMode", "2");
Line Deleted : user_pref("CT3306058.smartbar.homepage", "true");
Line Deleted : user_pref("CT3306058.toolbarInstallDate", "07-01-2014 21:39:47");
Line Deleted : user_pref("CT3306058.versionFromInstaller", "10.23.0.722");
Line Deleted : user_pref("CT3306058.xpeMode", "0");
Line Deleted : user_pref("Smartbar.
Line Deleted : user_pref("Smartbar.SearchFromAddressBarSavedUrl", "");
Line Deleted : user_pref("browser.search.defaultthis.engineName", "Connect DLC 2 Customized Web Search");
Line Deleted : }");
Line Deleted : user_pref("smartbar.addressBarOwnerCTID", "CT3306058");
Line Deleted : user_pref("smartbar.conduitHomepageList[...]
Line Deleted : user_pref("smartbar.conduitSearchAddressUrlList
Line Deleted : user_pref("smartbar.defaultSearchOwnerCTID", "CT3306058");
Line Deleted : user_pref("smartbar.homePageOwnerCTID", "CT3306058");
Line Deleted : user_pref("smartbar.machineId", "JQC2ZEQ3KHYDDACH88ZZM+QOJCX6LDWZWT015VJWFYU18EZBUOLTYGXLDWEEL6ZYCXDX5FIPZSEJEC5DHAOCHQ");
 
-\\ Google Chrome v32.0.1700.72
 
[ File : C:\Users\Cathy\AppData\Local\Google\Chrome\User Data\Default\preferences ]
 
Deleted : homepage
 
*************************
 
AdwCleaner[R0].txt - [7572 octets] - [12/12/2013 20:16:57]
AdwCleaner[R1].txt - [1150 octets] - [13/12/2013 00:08:54]
AdwCleaner[R2].txt - [1271 octets] - [14/12/2013 10:13:46]
AdwCleaner[R3].txt - [8356 octets] - [10/01/2014 23:41:54]
AdwCleaner[R4].txt - [8452 octets] - [11/01/2014 00:15:58]
AdwCleaner[S0].txt - [7189 octets] - [12/12/2013 20:19:51]
AdwCleaner[S1].txt - [1176 octets] - [13/12/2013 00:11:29]
AdwCleaner[S2].txt - [1296 octets] - [14/12/2013 10:15:02]
AdwCleaner[S3].txt - [300 octets] - [10/01/2014 23:48:54]
AdwCleaner[S4].txt - [8241 octets] - [11/01/2014 00:18:38]
 
########## EOF - C:\AdwCleaner\AdwCleaner[s4].txt - [8301 octets] ##########
 
 
Malwarebytes Anti-Malware (PRO) 1.75.0.1300
www.malwarebytes.org
 
Database version: v2014.01.11.01
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.16476
Cathy :: CATHY-HP [administrator]
 
Protection: Disabled
 
1/11/2014 12:31:50 AM
mbam-log-2014-01-11 (00-31-50).txt
 
Scan type: Full scan (C:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 525225
Time elapsed: 2 hour(s), 47 minute(s), 15 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 26
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Conduit\Community Alerts\Alert.dll.vir (PUP.Optional.Conduit) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Connect_DLC_2\Connect_DLC_2ToolbarHelper.exe.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Connect_DLC_2\hk64tbConn.dll.vir (PUP.Optional.Conduit) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Connect_DLC_2\hktbConn.dll.vir (PUP.Optional.Conduit) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Connect_DLC_2\ldrtbConn.dll.vir (PUP.Optional.Conduit) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Connect_DLC_2\prxtbConn.dll.vir (PUP.Optional.Conduit) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Connect_DLC_2\tbConn.dll.vir (PUP.Optional.Conduit) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Users\Cathy\AppData\Local\Conduit\CT3306058\Connect_DLC_2AutoUpdateHelper.exe.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Users\Cathy\AppData\Local\Temp\CT3306058\chLogic.exe.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Users\Cathy\AppData\Local\Temp\CT3306058\ctbe.exe.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Users\Cathy\AppData\Local\Temp\CT3306058\ffLogic.exe.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Users\Cathy\AppData\Local\Temp\CT3306058\ieLogic.exe.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Users\Cathy\AppData\Local\Temp\CT3306058\statisticsStub.exe.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Users\Cathy\AppData\Local\Temp\CT3306058\stub.exe.vir (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Users\Cathy\AppData\LocalLow\Connect_DLC_2\hk64tbConn.dll.vir (PUP.Optional.Conduit) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Users\Cathy\AppData\LocalLow\Connect_DLC_2\hktbConn.dll.vir (PUP.Optional.Conduit) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Users\Cathy\AppData\LocalLow\Connect_DLC_2\ldrtbConn.dll.vir (PUP.Optional.Conduit) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Users\Cathy\AppData\LocalLow\Connect_DLC_2\tbConn.dll.vir (PUP.Optional.Conduit) -> Quarantined and deleted successfully.
C:\AdwCleaner\Quarantine\C\Windows\System32\AdpeakProxy64.dll.vir (PUP.Optional.Adpeak) -> Quarantined and deleted successfully.
C:\Users\Cathy\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\1ULE1A23\checktbexist[1].exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Cathy\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\2LRTQX0N\conduitinstaller[1].exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Cathy\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\J4GKFML6\connect_dlc_2[1].exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Cathy\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\J4GKFML6\Connect_DLC_2[2].exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Cathy\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\J4GKFML6\statisticsstub[1].exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Cathy\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\OBWO9ACX\Connect_DLC_2[1].exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
C:\Users\Cathy\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\OBWO9ACX\SPSetup[1].exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
 
(end)
 
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MrCharlie

MrCharlie

Posted
Posted

In the meantime, I have noticed another problem that may or may not be related. An important Outlook folder seems to have disappeared - let's call it "Computer." There is, however, an Outlook folder I don't remember seeing before called "mal." It contains a folder called "Computer-old" that was in the missing "Computer" folder. A system search does not find the missing folder. It is an Outlook Exchange account and the folder does not appear when I look at my account from other devices. If you think this might be related, would love your thoughts.

When did this happen??

You do have some good restore points that can be used.

MrC

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MrCharlie

MrCharlie

Posted
Posted

Here they are:

.

RP302: 12/31/2013 11:55:35 AM - Scheduled Checkpoint

RP303: 12/31/2013 11:10:20 PM - Driver Booster : AMD Radeon HD 6410D

RP304: 1/7/2014 9:31:09 PM - Removed HP Support Assistant.

RP305: 1/7/2014 9:34:20 PM - Removed HP Support Assistant.

RP306: 1/7/2014 9:46:24 PM - Revo Uninstaller's restore point - HP Support Assistant

RP307: 1/7/2014 10:22:56 PM - Revo Uninstaller's restore point - HP Support Assistant

RP308: 1/7/2014 10:23:31 PM - Removed HP Support Assistant.

RP309: 1/9/2014 12:04:48 AM - Driver Booster : Realtek PCIe GBE Family Controller

.

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gringo_pr

gringo_pr

Posted
  • Staff
Posted

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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