Computer is slow. I think i have a virus.

mustfirst · December 17, 2013

Computer is slow. I think i have a virus. I need a hand here. Thanks

AdvancedSetup · December 17, 2013

Hello and :welcome:

If you've not already done so please start here and post back the 2 log files DDS.txt and Attach.txt

P2P/Piracy Warning:

If you're using
Peer 2 Peer
software such as
uTorrent, BitTorrent
or similar you must either fully uninstall them or completely disable them from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

If you have
illegal/cracked software, cracks, keygens etc
. on the system, please remove or uninstall them now and read the policy on
Piracy
.

Before we proceed further, please read all of the following instructions carefully.
If there is anything that you do not understand kindly ask before proceeding.
If needed please print out these instructions.

Please do not post logs using CODE, QUOTE, or FONT tags. Just paste them as direct text.
If the log is too large then you can use attachments by clicking on the More Reply Options button.
Please enable your system to show hidden files: How to see hidden files in Windows
Make sure you're subscribed to this topic:
- Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly
[*]Removing malware can be unpredictable...It is unlikely but things can go very wrong! Please make sure you Backup all files that cannot be replaced if something were to happen. You can copy them to a CD/DVD, external drive or a pen drive [*]Please don't run any other scans, download, install or uninstall any programs unless requested by me while I'm working with you. [*]The removal of malware is not instantaneous, please be patient. Often we are also on a different Time Zone. [*]Perform everything in the correct order. Sometimes one step requires the previous one. [*]If you have any problems while following my instructions, Stop there and tell me the exact nature of the issue. [*]You can check here if you're not sure if your computer is 32-bit or 64-bit [*]Please disable your antivirus while running any requested scanners so that they do not interfere with the scanners. [*]When we are done, I'll give you instructions on how to cleanup all the tools and logs [*]Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that. [*]Your topic will be closed if you haven't replied within 3 days [*](If I have not responded within 24 hours, please send me a Private Message as a reminder)

STEP 0
RKill is a program that was developed at BleepingComputer.com that attempts to terminate known malware processes
so that your normal security software can then run and clean your computer of infections.
When RKill runs it will kill malware processes and then removes incorrect executable associations and fixes policies
that stop us from using certain tools. When finished it will display a log file that shows the processes that were
terminated while the program was running.

As RKill only terminates a program's running process, and does not delete any files, after running it you should not reboot
your computer as any malware processes that are configured to start automatically will just be started again.
Instead, after running RKill you should immediately scan your computer using the requested scans I've included.

Please download Rkill by Grinler from one of the links below and save it to your desktop.

Link 1

Link 2

On Windows XP double-click on the Rkill desktop icon to run the tool.
On Windows Vista/Windows 7 or 8, right-click on the Rkill desktop icon and select Run As Administrator
A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
If not, delete the file, then download and use the one provided in Link 2.
If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
If the tool does not run from any of the links provided, please let me know.
Do not reboot the computer, you will need to run the application again.

STEP 01
Backup the Registry:
Modifying the Registry can create unforeseen problems, so it always wise to create a backup before doing so.

Please download ERUNT from one of the following links: Link1 | Link2 | Link3
ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.
Double click on erunt-setup.exe to Install ERUNT by following the prompts.
NOTE: Do not choose to allow ERUNT to add an Entry to the Startup folder. Click NO.
Start ERUNT either by double clicking on the desktop icon or choosing to start the program at the end of the setup process.
Choose a location for the backup.
- Note: the default location is C:\Windows\ERDNT which is acceptable.
[*]Make sure that at least the first two check boxes are selected. [*]Click on OK [*]Then click on YES to create the folder. [*]Note: if it is necessary to restore the registry, open the backup folder and start ERDNT.exe

STEP 02
Please download RogueKiller and save it to your desktop.

You can check here if you're not sure if your computer is 32-bit or 64-bit

RogueKiller 32-bit | RogueKiller 64-bit
Quit all running programs.
For Windows XP, double-click to start.
For Vista,Windows 7/8, Right-click on the program and select Run as Administrator to start and when prompted allow it to run.
Read and accept the EULA (End User Licene Agreement)
Click Scan to scan the system.
When the scan completes Close the program > Don't Fix anything!
Don't run any other options, they're not all bad!!
Post back the report which should be located on your desktop.

mustfirst · December 17, 2013

There you go, let me know if im missing anything:

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 8.0.7600.16385

Run by King at 23:26:25 on 2013-12-16

Microsoft Windows 7 Ultimate 6.1.7600.0.1252.2.1033.18.6038.1819 [GMT -8:00]

.

AV: AVG Internet Security 2014 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: AVG Internet Security 2014 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}

FW: AVG Internet Security 2014 *Enabled* {36AFA1E1-4CDC-7EF8-11EE-C77C3581ABA2}

.

============== Running Processes ===============

.

C:\PROGRA~2\AVG\AVG2014\avgrsa.exe

C:\Program Files (x86)\AVG\AVG2014\avgcsrva.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\WLANExt.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe

C:\Program Files (x86)\AVG\AVG2014\avgfws.exe

C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe

C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe

C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe

C:\Windows\system32\svchost.exe -k bthsvcs

C:\Program Files\Intel\WiFi\bin\EvtEng.exe

C:\Program Files\Macrium\Reflect\ReflectService.exe

C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe

C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe

C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\WUDFHost.exe

C:\Program Files (x86)\AVG\AVG2014\avgnsa.exe

C:\Program Files (x86)\AVG\AVG2014\avgemca.exe

C:\Windows\system32\taskhost.exe

C:\Windows\system32\Dwm.exe

C:\Program Files (x86)\Skype\Phone\Skype.exe

C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe

C:\Program Files (x86)\AVG\AVG2014\avgui.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Program Files (x86)\AVG\AVG2014\avgcsrva.exe

C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe

C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe

C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Program Files (x86)\VideoLAN\VLC\vlc.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Windows\explorer.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Windows\servicing\TrustedInstaller.exe

C:\Windows\system32\taskhost.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe

C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe

C:\Windows\regedit.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\wuauclt.exe

C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE

C:\Users\King\AppData\Roaming\uTorrent\uTorrent.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

mWinlogon: Userinit = userinit.exe

BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL

BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL

TB: <No Name>: {ae07101b-46d4-4a98-af68-0333ea26e113} - LocalServer32 - <no file>

uRun: [skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun

uRun: [DAEMON Tools Lite] "C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe" -autorun

uRun: [uTorrent] "C:\Users\King\AppData\Roaming\uTorrent\uTorrent.exe" /MINIMIZED

mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2014\avgui.exe" /TRAYONLY

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: E&xport to Microsoft Excel - C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - C:\PROGRA~1\MICROS~2\Office14\ONBttnIE.dll/105

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

Trusted Zone: dell.com

TCP: NameServer = 10.0.1.1

TCP: Interfaces\{F3455C39-6B6E-4942-99ED-15A90A3FE42F} : DHCPNameServer = 10.0.1.1

TCP: Interfaces\{F3455C39-6B6E-4942-99ED-15A90A3FE42F}\4554C4553503835363 : DHCPNameServer = 192.168.1.254 75.153.176.9

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll

SSODL: WebCheck - <orphaned>

SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL

mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.63\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome

x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL

x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL

x64-TB: <No Name>: {ae07101b-46d4-4a98-af68-0333ea26e113} - LocalServer32 - <no file>

x64-Run: [bCSSync] "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices

x64-RunOnce: [NoIE4StubProcessing] C:\Windows\System32\reg.exe DELETE "HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components" /v "NoIE4StubProcessing" /f

x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll

x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll

x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>

x64-Notify: igfxcui - igfxdev.dll

x64-SSODL: WebCheck - <orphaned>

x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL

.

============= SERVICES / DRIVERS ===============

.

R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2013-10-24 194872]

R0 Avgloga;AVG Logging Driver;C:\Windows\System32\drivers\avgloga.sys [2013-10-31 294712]

R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2013-10-1 123704]

R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2013-9-10 31544]

R1 Avgdiska;AVG Disk Driver;C:\Windows\System32\drivers\avgdiska.sys [2013-11-5 150808]

R1 Avgfwfd;AVG network filter service;C:\Windows\System32\drivers\avgfwd6a.sys [2013-9-26 57144]

R1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2013-11-4 240920]

R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2013-10-31 212280]

R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2013-8-1 251192]

R1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;C:\Windows\System32\drivers\dtsoftbus01.sys [2013-12-14 283064]

R3 AMPPAL;Intel® Centrino® Wireless Bluetooth® + High Speed Virtual Adapter;C:\Windows\System32\drivers\AmpPal.sys [2012-3-15 198144]

R3 btmaux;Intel Bluetooth Auxiliary Service;C:\Windows\System32\drivers\btmaux.sys [2011-8-29 53760]

R3 btmhsf;btmhsf;C:\Windows\System32\drivers\btmhsf.sys [2011-10-10 288768]

R3 iBtFltCoex;iBtFltCoex;C:\Windows\System32\drivers\iBtFltCoex.sys [2011-10-11 59904]

R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2013-12-14 317440]

R3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;C:\Windows\System32\drivers\nusb3hub.sys [2011-9-13 95744]

R3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;C:\Windows\System32\drivers\nusb3xhc.sys [2011-9-13 212992]

R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-6-10 539240]

S3 AMPPALP;Intel® Centrino® Wireless Bluetooth® + High Speed Protocol;C:\Windows\System32\drivers\AmpPal.sys [2012-3-15 198144]

S3 epmntdrv;epmntdrv;C:\Windows\System32\epmntdrv.sys [2013-12-14 17480]

S3 EuGdiDrv;EuGdiDrv;C:\Windows\System32\EuGdiDrv.sys [2013-12-14 9800]

.

=============== Created Last 30 ================

.

2013-12-16 06:35:43 -------- d-----w- C:\Windows\System32\appmgmt

2013-12-16 03:14:44 216064 ----a-w- C:\Windows\SysWow64\gcapi_dll.dll

2013-12-16 03:14:37 -------- d-----w- C:\Users\King\AppData\Roaming\Foxit Software

2013-12-16 03:14:36 -------- d-----w- C:\Program Files (x86)\Foxit Software

2013-12-16 03:13:51 -------- d-----w- C:\Users\King\AppData\Roaming\IrfanView

2013-12-16 03:13:51 -------- d-----w- C:\Program Files (x86)\IrfanView

2013-12-15 22:33:07 -------- d-----w- C:\Windows\AutoKMS

2013-12-15 22:24:32 99176 ----a-w- C:\Windows\SysWow64\PresentationHostProxy.dll

2013-12-15 22:24:32 49472 ----a-w- C:\Windows\SysWow64\netfxperf.dll

2013-12-15 22:24:32 48960 ----a-w- C:\Windows\System32\netfxperf.dll

2013-12-15 22:24:32 444752 ----a-w- C:\Windows\System32\mscoree.dll

2013-12-15 22:24:32 320352 ----a-w- C:\Windows\System32\PresentationHost.exe

2013-12-15 22:24:32 297808 ----a-w- C:\Windows\SysWow64\mscoree.dll

2013-12-15 22:24:32 295264 ----a-w- C:\Windows\SysWow64\PresentationHost.exe

2013-12-15 22:24:32 1942856 ----a-w- C:\Windows\System32\dfshim.dll

2013-12-15 22:24:32 1130824 ----a-w- C:\Windows\SysWow64\dfshim.dll

2013-12-15 22:24:32 109912 ----a-w- C:\Windows\System32\PresentationHostProxy.dll

2013-12-15 19:47:17 77312 ----a-w- C:\Windows\System32\packager.dll

2013-12-15 19:47:17 67072 ----a-w- C:\Windows\SysWow64\packager.dll

2013-12-15 09:52:12 15584 ----a-w- C:\Users\King\AppData\Roaming\Microsoft\IdentityCRL\Production\ppcrlconfig.dll

2013-12-15 09:47:01 -------- d-----w- C:\Program Files (x86)\MSECache

2013-12-15 09:42:08 -------- d-----w- C:\Program Files\Microsoft Synchronization Services

2013-12-15 09:41:43 -------- d-----w- C:\Windows\PCHEALTH

2013-12-15 09:41:43 -------- d-----w- C:\Program Files\Microsoft SQL Server Compact Edition

2013-12-15 09:39:30 -------- d-----w- C:\Program Files (x86)\Microsoft Visual Studio 8

2013-12-15 09:38:26 -------- d-----w- C:\Program Files\Microsoft Analysis Services

2013-12-15 09:38:26 -------- d-----w- C:\Program Files (x86)\Microsoft Analysis Services

2013-12-15 09:37:46 -------- d-----w- C:\Users\King\AppData\Local\Microsoft Help

2013-12-15 09:29:30 -------- d-----w- C:\Users\King\AppData\Roaming\AVG2014

2013-12-15 09:28:05 -------- d-----w- C:\ProgramData\AVG2014

2013-12-15 09:27:41 -------- d-----w- C:\Program Files (x86)\AVG

2013-12-15 09:25:18 -------- d-----w- C:\Users\King\AppData\Local\MFAData

2013-12-15 09:25:18 -------- d-----w- C:\Users\King\AppData\Local\Avg2014

2013-12-15 09:25:18 -------- d-----w- C:\ProgramData\MFAData

2013-12-15 09:17:55 -------- d-----w- C:\Users\King\AppData\Roaming\uTorrent

2013-12-15 07:49:52 -------- d-----w- C:\Program Files\Macrium

2013-12-15 07:47:53 283064 ----a-w- C:\Windows\System32\drivers\dtsoftbus01.sys

2013-12-15 07:47:51 -------- d-----w- C:\Users\King\AppData\Roaming\DAEMON Tools Lite

2013-12-15 07:47:49 -------- d-----w- C:\Program Files (x86)\DAEMON Tools Lite

2013-12-15 07:47:19 -------- d-----w- C:\ProgramData\DAEMON Tools Lite

2013-12-15 07:08:17 -------- d-----w- C:\ProgramData\Macrium

2013-12-15 06:55:49 -------- d-----w- C:\Users\King\AppData\Local\TBHostSupport

2013-12-15 06:40:51 -------- d-----w- C:\ProgramData\Conduit

2013-12-15 06:40:35 -------- d-----w- C:\Users\King\AppData\Local\NativeMessaging

2013-12-15 06:40:34 -------- d-----w- C:\Users\King\AppData\Local\Conduit

2013-12-15 06:40:32 -------- d-----w- C:\Users\King\AppData\Local\CRE

2013-12-15 06:40:32 -------- d-----w- C:\Program Files (x86)\Conduit

2013-12-15 06:39:45 -------- d-----w- C:\Users\King\AppData\Roaming\TuneUp Software

2013-12-15 05:52:46 -------- d-----w- C:\Windows\System32\SRSLabs

2013-12-15 05:47:34 -------- d-----w- C:\Program Files (x86)\VideoLAN

2013-12-15 05:39:59 -------- d-----r- C:\Program Files (x86)\Skype

2013-12-15 05:39:22 2414360 ----a-w- C:\Windows\SysWow64\d3dx9_31.dll

2013-12-15 05:39:22 1892184 ----a-w- C:\Windows\SysWow64\D3DX9_42.dll

2013-12-15 05:38:49 -------- d-----w- C:\Program Files (x86)\Common Files\PX Storage Engine

2013-12-15 05:15:19 49940480 ----a-w- C:\Program Files (x86)\GUTEDF.tmp

2013-12-15 05:15:19 -------- d-----w- C:\Program Files (x86)\GUMEDE.tmp

2013-12-15 05:10:13 -------- d-----w- C:\Users\King\AppData\Local\Google

2013-12-15 05:10:08 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2013-12-15 05:10:08 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2013-12-15 05:09:31 -------- d-----w- C:\Users\King\AppData\Local\Adobe

2013-12-15 05:09:21 10285968 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{D5978130-B3D7-4053-9061-F27F878EDC86}\mpengine.dll

2013-12-15 05:09:17 267936 ------w- C:\Windows\System32\MpSigStub.exe

2013-12-15 05:06:19 139264 ----a-w- C:\Windows\System32\cabview.dll

2013-12-15 05:06:19 132608 ----a-w- C:\Windows\SysWow64\cabview.dll

2013-12-15 05:06:18 826368 ----a-w- C:\Windows\SysWow64\rdpcore.dll

2013-12-15 05:06:18 23552 ----a-w- C:\Windows\System32\drivers\tdtcp.sys

2013-12-15 05:06:18 204800 ----a-w- C:\Windows\System32\drivers\rdpwd.sys

2013-12-15 05:06:18 1031680 ----a-w- C:\Windows\System32\rdpcore.dll

2013-12-15 05:04:32 -------- d-----w- C:\Users\King\AppData\Local\Apps

2013-12-15 05:04:31 -------- d-----w- C:\Users\King\AppData\Local\Deployment

2013-12-15 05:02:19 2622464 ----a-w- C:\Windows\System32\wucltux.dll

2013-12-15 05:02:12 99840 ----a-w- C:\Windows\System32\wudriver.dll

2013-12-15 05:02:05 36864 ----a-w- C:\Windows\System32\wuapp.exe

2013-12-15 05:02:05 186752 ----a-w- C:\Windows\System32\wuwebv.dll

2013-12-15 04:56:34 -------- d--h--w- C:\Windows\System32\WLANProfiles

2013-12-15 04:56:25 -------- d-----w- C:\Users\King\AppData\Roaming\Intel

2013-12-15 04:56:12 -------- d-----w- C:\Users\King\Roaming

2013-12-15 04:56:12 -------- d-----w- C:\ProgramData\Roaming

2013-12-15 04:55:05 -------- d-----w- C:\Program Files (x86)\Cisco

2013-12-15 04:54:22 -------- d-sh--w- C:\Windows\Installer

2013-12-15 04:50:36 -------- d-----w- C:\Program Files\Common Files\Intel

2013-12-15 04:50:35 -------- d-----w- C:\Program Files (x86)\Common Files\Intel

2013-12-15 04:45:57 -------- d-----w- C:\Users\King\AppData\Local\VirtualStore

2013-12-15 03:25:02 -------- d-----w- C:\Windows\Panther

2013-12-15 03:16:06 -------- d-----w- C:\Windows.old.000

2013-12-15 00:53:10 -------- d-----w- C:\Windows.old

2013-12-12 04:58:42 -------- d-----w- C:\fotos

.

==================== Find3M ====================

.

2013-11-06 05:55:48 150808 ----a-w- C:\Windows\System32\drivers\avgdiska.sys

2013-11-05 05:52:42 240920 ----a-w- C:\Windows\System32\drivers\avgidsdrivera.sys

2013-11-01 07:00:18 212280 ----a-w- C:\Windows\System32\drivers\avgldx64.sys

2013-11-01 06:49:46 294712 ----a-w- C:\Windows\System32\drivers\avgloga.sys

2013-10-25 06:25:58 194872 ----a-w- C:\Windows\System32\drivers\avgidsha.sys

2013-10-09 23:34:14 3381832 ----a-w- C:\Windows\System32\BootMan.exe

2013-10-09 23:24:36 2499656 ----a-w- C:\Windows\SysWow64\BootMan.exe

2013-10-01 08:52:08 123704 ----a-w- C:\Windows\System32\drivers\avgmfx64.sys

2013-09-26 17:44:54 57144 ----a-w- C:\Windows\System32\drivers\avgfwd6a.sys

.

============= FINISH: 23:27:43.21 ===============

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Ultimate

Boot Device: \Device\HarddiskVolume2

Install Date: 14/12/2013 8:44:17 PM

System Uptime: 16/12/2013 11:50:22 AM (12 hours ago)

.

Motherboard: Dell Inc. | | 05VJ58

Processor: Intel® Core i7-2670QM CPU @ 2.20GHz | CPU | 1892/100mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 98 GiB total, 22.797 GiB free.

D: is FIXED (NTFS) - 166 GiB total, 2.655 GiB free.

E: is FIXED (NTFS) - 182 GiB total, 5.944 GiB free.

F: is CDROM ()

G: is Removable

I: is CDROM ()

J: is FIXED (NTFS) - 11 GiB total, 0.598 GiB free.

K: is CDROM ()

.

==== Disabled Device Manager Items =============

.

Class GUID:

Description: SM Bus Controller

Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_04D81028&REV_05\3&11583659&0&FB

Manufacturer:

Name: SM Bus Controller

PNP Device ID: PCI\VEN_8086&DEV_1C22&SUBSYS_04D81028&REV_05\3&11583659&0&FB

Service:

.

==== System Restore Points ===================

.

RP16: 16/12/2013 6:51:00 PM - Windows Update

.

==== Installed Programs ======================

.

Adobe Flash Player 11 ActiveX

µTorrent

AVG 2014

DAEMON Tools Lite

Definition Update for Microsoft Office 2010 (KB982726) 64-Bit Edition

Dell System Detect

EaseUS Partition Master 9.3.0

Foxit Reader

Google Chrome

Google Update Helper

Intel PROSet Wireless

Intel® Processor Graphics

Intel® PROSet/Wireless for Bluetooth® + High Speed

Intel® PROSet/Wireless Software for Bluetooth® Technology

Intel® PROSet/Wireless WiFi Software

IrfanView (remove only)

Macrium Reflect Free Edition

Microsoft .NET Framework 4 Client Profile

Microsoft .NET Framework 4 Extended

Microsoft Office 2010 Service Pack 1 (SP1)

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Excel MUI (English) 2010

Microsoft Office Groove MUI (English) 2010

Microsoft Office InfoPath MUI (English) 2010

Microsoft Office Office 32-bit Components 2010

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office Professional Plus 2010

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2010

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared 32-bit MUI (English) 2010

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Word MUI (English) 2010

Microsoft Outlook Hotmail Connector 64-bit

Notepad++

Realtek High Definition Audio Driver

Renesas Electronics USB 3.0 Host Controller Driver

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft .NET Framework 4 Extended (KB2487367)

Security Update for Microsoft .NET Framework 4 Extended (KB2656351)

Security Update for Microsoft .NET Framework 4 Extended (KB2736428)

Security Update for Microsoft .NET Framework 4 Extended (KB2742595)

Security Update for Microsoft Excel 2010 (KB2597166) 64-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2553322) 64-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2553431) 64-Bit Edition

Security Update for Microsoft Office 2010 (KB2553091)

Security Update for Microsoft Office 2010 (KB2553096)

Security Update for Microsoft Office 2010 (KB2553371) 64-Bit Edition

Security Update for Microsoft Office 2010 (KB2553447) 64-Bit Edition

Security Update for Microsoft Office 2010 (KB2589320) 64-Bit Edition

Security Update for Microsoft Office 2010 (KB2598243) 64-Bit Edition

Security Update for Microsoft PowerPoint 2010 (KB2553185) 64-Bit Edition

Security Update for Microsoft SharePoint Workspace 2010 (KB2566445)

Security Update for Microsoft Visio Viewer 2010 (KB2597981) 64-Bit Edition

Skype™ 6.11

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft .NET Framework 4 Extended (KB2468871)

Update for Microsoft .NET Framework 4 Extended (KB2533523)

Update for Microsoft .NET Framework 4 Extended (KB2600217)

Update for Microsoft Office 2010 (KB2553065)

Update for Microsoft Office 2010 (KB2553181) 64-Bit Edition

Update for Microsoft Office 2010 (KB2553267) 64-Bit Edition

Update for Microsoft Office 2010 (KB2553310) 64-Bit Edition

Update for Microsoft Office 2010 (KB2566458)

Update for Microsoft Office 2010 (KB2597091) 64-Bit Edition

Update for Microsoft Office 2010 (KB2598242) 64-Bit Edition

Update for Microsoft Office 2010 (KB2760631) 64-Bit Edition

Update for Microsoft Office 2010 (KB2825640) 64-Bit Edition

Update for Microsoft OneNote 2010 (KB2553290) 64-Bit Edition

Update for Microsoft OneNote 2010 (KB2589345) 64-Bit Edition

Update for Microsoft Outlook 2010 (KB2553248) 64-Bit Edition

Update for Microsoft Outlook Social Connector 2010 (KB2553406) 64-Bit Edition

Visual Studio 2012 x64 Redistributables

Visual Studio 2012 x86 Redistributables

VLC media player 2.1.2

Winamp

.

==== Event Viewer Messages From Past Week ========

.

16/12/2013 11:17:49 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0902: Update for Windows 7 for x64-based Systems (KB2563227).

16/12/2013 11:17:49 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0902: Update for Windows 7 for x64-based Systems (KB2387530).

16/12/2013 11:17:49 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0902: Security Update for Windows 7 for x64-based Systems (KB979482).

16/12/2013 11:17:49 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0902: Security Update for Windows 7 for x64-based Systems (KB2658846).

16/12/2013 11:17:49 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0902: Security Update for Windows 7 for x64-based Systems (KB2620704).

16/12/2013 11:17:49 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x800f0902: Security Update for Windows 7 for x64-based Systems (KB2560656).

15/12/2013 2:18:56 AM, Error: Schannel [36888] - The following fatal alert was generated: 10. The internal error state is 10.

15/12/2013 1:28:44 AM, Error: Service Control Manager [7024] - The AVG Firewall service terminated with service-specific error %%-536805289.

14/12/2013 7:33:40 PM, Error: Service Control Manager [7023] - The Windows Search service terminated with the following error: The media is write protected.

.

==== End Of File ===========================

Rkill 2.6.3 by Lawrence Abrams (Grinler)

http://www.bleepingcomputer.com/

More Information about Rkill can be found at this link:

http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 12/16/2013 11:30:36 PM in x64 mode.

Windows Version: Windows 7 Ultimate

Checking for Windows services to stop:

* No malware services found to stop.

Checking for processes to terminate:

* No malware processes found to kill.

Checking Registry for malware related settings:

* Explorer Policy Removed: NoActiveDesktopChanges [HKLM]

Backup Registry file created at:

C:\Users\King\Desktop\rkill\rkill-12-16-2013-11-30-39.reg

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

* Windows Defender Disabled

[HKLM\SOFTWARE\Microsoft\Windows Defender]

"DisableAntiSpyware" = dword:00000001

Checking Windows Service Integrity:

* Windows Defender (WinDefend) is not Running.

Startup Type set to: Manual

Searching for Missing Digital Signatures:

* No issues found.

Checking HOSTS File:

* No issues found.

Program finished at: 12/16/2013 11:31:36 PM

Execution time: 0 hours(s), 1 minute(s), and 0 seconds(s)

RogueKiller V8.7.12 _x64_ [Nov 25 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.adlice.com/forum/

Website : http://www.adlice.com/softwares/roguekiller/

Blog : http://www.adlice.com

Operating System : Windows 7 (6.1.7600 ) 64 bits version

Started in : Normal mode

User : King [Admin rights]

Mode : Scan -- Date : 12/16/2013 23:46:36

| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 2 ¤¤¤

[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Scheduled tasks : 1 ¤¤¤

[V2][sUSP PATH] BackgroundContainer Startup Task : "C:\Windows\SysWOW64\Rundll32.exe" - "C:\Users\King\AppData\Local\Conduit\BackgroundContainer\BackgroundContainer.dll",DllRun [7][x][x] -> FOUND

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection : ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> %SystemRoot%\System32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) ST9500325AS ATA Device +++++

--- User ---

[MBR] 5254b1680807abf8832ee136b0115fc1

[bSP] 0d9bdc844c4d286fe0b40717de6e9b3f : Windows 7/8 MBR Code

Partition table:

0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 101 Mo

1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 19149480 | Size: 10753 Mo

2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 41172992 | Size: 100006 Mo

3 - [XXXXXX] EXTEN-LBA (0x0f) [VISIBLE] Offset (sectors): 245987280 | Size: 356826 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[0]_S_12162013_234636.txt >>

REGEDIT4

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\policies\Explorer]

"NoActiveDesktopChanges"=dword:00000001

AdvancedSetup · December 17, 2013

You need to disable your µTorrent software otherwise we cannot continue to assist you. You don't have to uninstall it but it's running and the directions specifically say you need to disable it.

Once it is disabled please run a new DDS scan and post back the new logs.

Thank you.

mustfirst · December 18, 2013

I rebooted my comoputer by accident today just now even though it was not indicated.

I went to msconfig and unchecked utorrent. here is the new dss log:

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 8.0.7600.16385

Run by King at 22:51:39 on 2013-12-17

Microsoft Windows 7 Ultimate 6.1.7600.0.1252.2.1033.18.6038.3738 [GMT -8:00]

.

AV: AVG Internet Security 2014 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: AVG Internet Security 2014 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}

FW: AVG Internet Security 2014 *Enabled* {36AFA1E1-4CDC-7EF8-11EE-C77C3581ABA2}

.

============== Running Processes ===============

.

C:\PROGRA~2\AVG\AVG2014\avgrsa.exe

C:\Program Files (x86)\AVG\AVG2014\avgcsrva.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\WLANExt.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\taskeng.exe

C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe

C:\Program Files (x86)\AVG\AVG2014\avgfws.exe

C:\Program Files (x86)\AVG\AVG2014\avgidsagent.exe

C:\Program Files (x86)\AVG\AVG2014\avgwdsvc.exe

C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe

C:\Windows\system32\svchost.exe -k bthsvcs

C:\Program Files\Intel\WiFi\bin\EvtEng.exe

C:\Program Files\Macrium\Reflect\ReflectService.exe

C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe

C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe

C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\WUDFHost.exe

C:\Program Files (x86)\AVG\AVG2014\avgnsa.exe

C:\Program Files (x86)\AVG\AVG2014\avgemca.exe

C:\Windows\System32\svchost.exe -k swprv

C:\Windows\system32\LogonUI.exe

C:\Windows\system32\taskhost.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files (x86)\Skype\Phone\Skype.exe

C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files (x86)\AVG\AVG2014\avgui.exe

C:\Program Files (x86)\AVG\AVG2014\avgcsrva.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe

C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe

C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe

C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

\\?\C:\Windows\system32\wbem\WMIADAP.EXE