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I cannot use malwarebytes or malware removal


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I am having some major issues with my computer and think it has something to do with malware. Whenever I use google search, the search results redirect me to different sites that are not relative to the matter. I also downloaded malwarebytes and spybot and cannot run either of them. I am not sure what I need to do besides reformating, and that is not an option at the moment. Any suggestions would be greatly apprecieate!

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Hi,

Please read the following tutorial and perform the steps:

http://www.malwarebytes.org/forums/index.php?showtopic=12709

Then you should be able to run MBAM afterwards. Also, make sure you update MBAM (Update tab > check for updates), before you run the scan.

Then, once the scan has finished, reboot!

After reboot,

Post the log from MBAM in your next reply.

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Due to the lack of feedback, this Topic is closed.

If you need this topic reopened for continuations of existing problems, please request this by sending me a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.

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