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Twunk_32.exe Removal

KarlWJohnson
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KarlWJohnson

KarlWJohnson

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My machine seems to be infected with Twunk_32 virus.  I ran a Malwarebytes Quick Scan and removed 14 items.  No Twunk in my Process List in Task Manager but still seems like something is chewing up memory and CPU.

 

Ran the DDS script.  Here is my DDS.txt followed by my Attach.txt.  Any advice on additional scrubbing to remove all viruses and remnants will be greatly appreciated.

 

Karl

 

DDS.txt

======

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16520
Run by Karl at 19:04:26 on 2013-12-08
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.3316.1687 [GMT -6:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\system32\SLsvc.exe
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\AERTSrv.exe
C:\Program Files\Microsoft\BingBar\7.2.241.0\BBSvc.exe
C:\Program Files\Microsoft\BingDesktop\BingDesktopUpdater.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\Windows\system32\msiexec.exe
C:\Program Files\RemotelyAnywhere\x86\RaMaint.exe
C:\Program Files\RemotelyAnywhere\x86\RemotelyAnywhere.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\System32\WUDFHost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\RemotelyAnywhere\x86\RAGui.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Microsoft\BingDesktop\BingDesktop.exe
C:\Users\Karl\AppData\Roaming\SanDisk\Sansa Updater\SansaDispatch.exe
C:\Program Files\GamesBar\SearchEngineProtection.exe
C:\Program Files\Quicken\bagent.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\System32\regsvr32.exe
C:\Users\Karl\AppData\Roaming\Malwarebytes\WINFE3D.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Caller ID\Caller ID.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Windows\system32\Taskmgr.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft\BingDesktop\BDExtHost.exe
C:\Program Files\Microsoft\BingDesktop\BDAppHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft\BingDesktop\BDRuntimeHost.exe
C:\Windows\ehome\ehsched.exe
C:\Windows\ehome\ehRecvr.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
C:\Program Files\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Windows\system32\Macromed\Flash\FlashUtil32_11_9_900_152_ActiveX.exe
C:\Windows\System32\mobsync.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Security Client\MpCmdRun.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
.
============== Pseudo HJT Report ===============
.
uWindow Title = Internet Explorer provided by Dell
uSearch Bar = Preserve



BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: DivX Plus Web Player HTML5 <video>: {326E768D-4182-46FD-9C16-1449A49795F4} - c:\program files\divx\divx plus web player\ie\divxhtml5\DivXHTML5.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: SSVHelper Class: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - c:\program files\windows live\companion\companioncore.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: CBrowserHelperObject Object: {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\program files\dell\bae\BAE.dll
BHO: GamesBarBHO Class: {CB0D163C-E9F4-4236-9496-0597E24B23A5} - c:\program files\gamesbar\2.0.1.73\oberontb.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\microsoft\bingbar\7.2.241.0\BingExt.dll
BHO: {D5FEC983-01DB-414a-9456-AF95AC9ED7B5} - <orphaned>
BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: GamesBar: {6F282B65-56BF-4BD1-A8B2-A4449A05863D} - c:\program files\gamesbar\2.0.1.73\oberontb.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\program files\microsoft\bingbar\7.2.241.0\BingExt.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [sansaDispatch] c:\users\karl\appdata\roaming\sandisk\sansa updater\SansaDispatch.exe
uRun: [searchEngineProtection] c:\program files\gamesbar\SearchEngineProtection.exe
uRun: [QuickenScheduledUpdates] c:\program files\quicken\bagent.exe
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [Desktop Software] "c:\program files\common files\supportsoft\bin\bcont.exe"  /ini "c:\program files\comcastui\desktop software\uinstaller.ini" /fromrun /starthidden
uRun: [3J1I3JVZ4C6V5F9XRQGTONYOGCILNLH] c:\recicle\3D39BD4BF2E.exe /q
uRun: [Facebook Update] "c:\users\karl\appdata\local\facebook\update\FacebookUpdate.exe" /c /nocrashserver
uRun: [sidebar] c:\program files\windows sidebar\sidebar.exe
uRun: [] c:\program files\samsung\kies\external\firmwareupdate\KiesPDLR.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [uSmedia] regsvr32.exe c:\users\karl\appdata\local\usmedia\cd_ApiDll32.dll
uRun: [GameServer506] "c:\users\karl\appdata\roaming\malwarebytes\WINFE3D.exe"
mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide
mRun: [sunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [RemotelyAnywhere GUI] "c:\program files\remotelyanywhere\x86\RAGui.exe"
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [igfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [HFALoader] c:\program files\hamster soft\free zip archiver\HamsterArc.exe -loader
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [Zune Launcher] "c:\program files\zune\ZuneLauncher.exe"
mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [LifeCam] "c:\program files\microsoft lifecam\LifeExp.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [bingDesktop] c:\program files\microsoft\bingdesktop\BingDesktop.exe /fromkey
StartupFolder: c:\users\karl\appdata\roaming\micros~1\windows\startm~1\programs\startup\caller~1.lnk - c:\program files\caller id\Caller ID.exe
StartupFolder: c:\users\karl\appdata\roaming\micros~1\windows\startm~1\programs\startup\monito~1.lnk - c:\windows\system32\RunDll32.exe
StartupFolder: c:\users\karl\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\kodake~1.lnk - c:\program files\kodak\kodak easyshare software\bin\EasyShare.exe
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - c:\program files\windows live\companion\companioncore.dll
IE: {1A93C934-025B-4c3a-B38E-9654A7003239} - {6F282B65-56BF-4BD1-A8B2-A4449A05863D}
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {22CC3EBD-C286-43aa-B8E6-06B115F74162} - c:\program files\hewlett-packard\smartprint\smartprintsetup.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {7F9DB11C-E358-4ca6-A83D-ACC663939424} - {9999A076-A9E2-4C99-8A2B-632FC9429223}
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}




DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} -












TCP: NameServer = 192.168.1.1
TCP: Interfaces\{83CB1E84-6E77-4D0B-8467-B692F30C4E18} : DHCPNameServer = 192.168.1.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\31.0.1650.63\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2013-9-27 214696]
R2 AERTFilters;Andrea RT Filters Service;c:\windows\system32\AERTSrv.exe [2007-12-5 77824]
R2 BBSvc;BingBar Service;c:\program files\microsoft\bingbar\7.2.241.0\BBSvc.EXE [2013-7-23 193696]
R2 BingDesktopUpdate;Bing Desktop Update service;c:\program files\microsoft\bingdesktop\BingDesktopUpdater.exe [2013-6-20 173192]
R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2008-4-28 161048]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R2 IntuitUpdateServiceV4;Intuit Update Service v4;c:\program files\common files\intuit\update service v4\IntuitUpdateService.exe [2012-8-23 13672]
R2 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2011-4-27 104768]
R2 RAInfo;RemotelyAnywhere Kernel Information Provider;c:\program files\remotelyanywhere\x86\rainfo.sys [2008-1-23 12856]
R2 RARfsDriver;RemotelyAnywhere Remote File System Driver;c:\windows\system32\drivers\RARfsDriver.sys [2008-11-30 46000]
R3 AVMNgBasM780;AVerMedia M780 Base Driver;c:\windows\system32\drivers\AVerBas.sys [2009-2-2 57216]
R3 AVMNgCapM780;AVerMedia M780 Audio/Video Capture Driver;c:\windows\system32\drivers\AVerCap.sys [2009-2-2 366976]
R3 AVMNgTunM780;AVerMedia M780 TVTuner Driver;c:\windows\system32\drivers\AVerTun.sys [2009-2-2 165248]
R3 MSHUSBVideo;NX6000/NX3000/VX2000/VX5000/VX5500/VX7000/Cinema Filter Driver;c:\windows\system32\drivers\nx6000.sys [2010-12-13 30576]
R3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\NisSrv.exe [2013-10-23 280288]
R3 ramirr;ramirr;c:\windows\system32\drivers\ramirr.sys [2007-4-17 10168]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate1ca09a5ed21dc7f;Google Update Service (gupdate1ca09a5ed21dc7f);c:\program files\google\update\GoogleUpdate.exe [2009-7-20 133104]
S3 BBUpdate;BBUpdate;c:\program files\microsoft\bingbar\7.2.241.0\SeaPort.EXE [2013-7-23 240288]
S3 cpudrv;cpudrv;c:\program files\systemrequirementslab\cpudrv.sys [2009-12-18 11336]
S3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);c:\windows\system32\drivers\ssudbus.sys [2012-12-9 83168]
S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2010-11-9 39272]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2010-9-23 1493352]
S3 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-8-22 30192]
S3 ssudmdm;SAMSUNG  Mobile USB Modem Drivers (DEVGURU Ver.);c:\windows\system32\drivers\ssudmdm.sys [2012-12-9 181344]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-7-20 756392]
S4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\windows live\mesh\wlcrasvc.exe [2010-9-22 51040]
.
=============== Created Last 30 ================
.
2013-12-08 23:56:31 -------- d-----w- c:\users\karl\appdata\roaming\Vihioq
2013-12-08 23:56:24 -------- d-----w- c:\users\karl\appdata\roaming\Puuhhyg
2013-12-08 23:55:14 -------- d-----w- c:\users\karl\appdata\roaming\Ginuolz
2013-12-08 23:53:06 -------- d-----w- c:\users\karl\appdata\roaming\Zyeqehp
2013-12-08 23:50:56 -------- d-----w- c:\users\karl\appdata\roaming\Lakitaw
2013-12-08 23:50:19 -------- d-----w- c:\users\karl\appdata\roaming\Piuzacu
2013-12-08 23:49:13 -------- d-----w- c:\users\karl\appdata\roaming\Xidiwof
2013-12-08 23:48:37 -------- d-----w- c:\users\karl\appdata\roaming\Feuhmoy
2013-12-08 18:27:51 -------- d-----w- c:\users\karl\appdata\local\USmedia
2013-12-07 23:52:40 7772552 ------w- c:\programdata\microsoft\microsoft antimalware\definition updates\{d516e4ca-1c3d-47d0-8d75-5d4b4300a4e0}\mpengine.dll
2013-12-06 23:55:24 719224 ------w- c:\programdata\microsoft\microsoft antimalware\definition updates\{73f71337-9b13-40e8-b092-efaed0f33443}\gapaengine.dll
2013-12-06 23:52:23 7772552 ------w- c:\programdata\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2013-11-13 06:17:26 297984 ----a-w- c:\windows\system32\gdi32.dll
2013-11-13 06:17:23 993792 ----a-w- c:\windows\system32\crypt32.dll
2013-11-13 06:17:19 596480 ----a-w- c:\windows\system32\FWPUCLNT.DLL
2013-11-13 06:17:19 444928 ----a-w- c:\windows\system32\IKEEXT.DLL
.
==================== Find3M  ====================
.
2013-11-19 10:21:30 230048 ------w- c:\windows\system32\MpSigStub.exe
2013-11-13 22:54:04 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-11-13 22:54:03 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-10-13 09:48:06 1806848 ----a-w- c:\windows\system32\jscript9.dll
2013-10-13 09:35:52 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2013-10-13 09:35:38 1129472 ----a-w- c:\windows\system32\wininet.dll
2013-10-13 09:30:14 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2013-10-13 09:29:02 420864 ----a-w- c:\windows\system32\vbscript.dll
2013-10-13 09:25:39 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2013-09-27 15:53:06 214696 ----a-w- c:\windows\system32\drivers\MpFilter.sys
2013-09-27 15:53:06 104768 ----a-w- c:\windows\system32\drivers\NisDrvWFP.sys
.
============= FINISH: 19:13:36.42 ===============
 

Attach.txt

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume3
Install Date: 8/22/2008 7:34:38 AM
System Uptime: 12/8/2013 6:56:37 PM (1 hours ago)
.
Motherboard: Dell Inc. |  | 0RY007
Processor: Intel® Core2 Duo CPU     E8300  @ 2.83GHz | Socket 775 | 1998/333mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 456 GiB total, 47.646 GiB free.
D: is FIXED (NTFS) - 10 GiB total, 6.16 GiB free.
E: is CDROM ()
F: is Removable
G: is FIXED (NTFS) - 233 GiB total, 86.982 GiB free.
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
.
==== Installed Programs ======================
.
 Update for Microsoft Office 2007 (KB2508958)
1600
1600_Help
1600Trb
32 Bit HP CIO Components Installer
Acrobat.com
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Reader 9.5.5
AIO_CDB_ProductContext
AIO_CDB_Software
AIO_Scan
Amazon MP3 Downloader 1.0.12
AnswerWorks 5.0 English Runtime
Apple Application Support
Apple Software Update
AVer_ClearQAM 1.0.0.10
AVerMedia M780 PCIe Combo ATSC/QAM + NTSC 2.5.0.29
Bing Bar
Bing Desktop
Bing Rewards Client Installer
Bonjour
Browser Address Error Redirector
BufferChm
Bulk Rename Utility 2.7.1.1
CCScore
Citrix ICA Web Client
Citrix XenApp Web Plugin
Copy
Coupon Printer for Windows
CustomerResearchQFolder
D3DX10
Dell DataSafe Online
Dell Dock
Dell Getting Started Guide
Destination Component
DeviceDiscovery
DeviceManagementQFolder
DivX Converter
DivX Plus DirectShow Filters
DivX Setup
DivX Version Checker
DocProc
DocProcQFolder
EDocs
ESSBrwr
ESSCDBK
ESScore
ESSgui
ESSini
ESSPCD
ESSPDock
ESSSONIC
ESSTOOLS
essvatgt
eSupportQFolder
Facebook Video Calling 1.2.0.287
Fax
GamesBar 2.0.1.73
Google Chrome
Google Desktop
Google Earth
Google Toolbar for Firefox
Google Toolbar for Internet Explorer
Google Update Helper
Google Updater
GoToAssist 8.0.0.514
Hamster Free ZIP Archiver 1.2.0.6
Hamster Lite Archiver 2.0.1.3
HandBrake 0.9.6
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Microsoft .NET Framework 4 Client Profile (KB2461678)
HP Customer Participation Program 8.0
HP Imaging Device Functions 8.0
HP OCR Software 8.0
HP Photo Creations
HP Photosmart 5520 series Basic Device Software
HP Photosmart 5520 series Help
HP Photosmart 5520 series Product Improvement Study
HP Photosmart Essential
HP Photosmart, Officejet, PSC and Deskjet All-In-One Driver Software 8.0.B
HP Product Assistant
HP Solution Center 8.0
HP Update
HPDiagnosticAlert
HPProductAssistant
HPSSupply
Intel® Graphics Media Accelerator Driver
Intel® PRO Network Connections 12.1.11.0
iSEEK AnswerWorks English Runtime
Java Auto Updater
Java 6 Update 23
Junk Mail filter update
K-Lite Codec Pack 6.1.0 (Standard)
kgcbase
Kodak EasyShare software
Malwarebytes Anti-Malware version 1.75.0.1300
MarketResearch
Mesh Runtime
Messenger Companion
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Corporation
Microsoft LifeCam
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook Connector
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Ultimate 2007
Microsoft Office Word MUI (English) 2007
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft UI Engine
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Move Media Player
MSVCRT
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MyFreeCodec
netbrdg
NewsLeecher v5.0 Final
OfotoXMI
OGA Notifier 2.0.0048.0
Picasa 3
Quicken 2013
QuickTime
Realtek High Definition Audio Driver
Reimage Repair
RemotelyAnywhere
Roxio Creator Audio
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Express Labeler 3
Roxio Update Manager
SAMSUNG USB Driver for Mobile Phones
Sansa Updater
Scan
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2861697)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2832407)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2861188)
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687309) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2687439) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760411) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760415) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760585) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760591) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2827326) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2827329) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2827324) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office Outlook 2007 (KB2825644) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2597971) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2827330) 32-Bit Edition
Segoe UI
SFR
SHASTA
skin0001
SKINXSDK
SolutionCenter
staticcr
Status
System Requirements Lab for Intel
Toolbox
tooltips
TrayApp
TurboTax 2009
TurboTax 2009 wiliper
TurboTax 2009 WinPerFedFormset
TurboTax 2009 WinPerReleaseEngine
TurboTax 2009 WinPerTaxSupport
TurboTax 2009 wrapper
TurboTax 2010
TurboTax 2010 wiliper
TurboTax 2010 WinPerFedFormset
TurboTax 2010 WinPerReleaseEngine
TurboTax 2010 WinPerTaxSupport
TurboTax 2010 wrapper
TurboTax 2011
TurboTax 2011 wiliper
TurboTax 2011 WinPerFedFormset
TurboTax 2011 WinPerReleaseEngine
TurboTax 2011 WinPerTaxSupport
TurboTax 2011 wrapper
TurboTax 2012
TurboTax 2012 wiliper
TurboTax 2012 WinPerFedFormset
TurboTax 2012 WinPerReleaseEngine
TurboTax 2012 WinPerTaxSupport
TurboTax 2012 wrapper
UnloadSupport
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2825642) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VC80CRTRedist - 8.0.50727.6195
VPRINTOL
WebReg
Windows 7 Upgrade Advisor
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Messenger Companion Core
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Mobile Device Updater Component
WIRELESS
XFINITY Caller ID
Zune
Zune Language Pack (CHS)
Zune Language Pack (CHT)
Zune Language Pack (CSY)
Zune Language Pack (DAN)
Zune Language Pack (DEU)
Zune Language Pack (ELL)
Zune Language Pack (ESP)
Zune Language Pack (FIN)
Zune Language Pack (FRA)
Zune Language Pack (HUN)
Zune Language Pack (IND)
Zune Language Pack (ITA)
Zune Language Pack (JPN)
Zune Language Pack (KOR)
Zune Language Pack (MSL)
Zune Language Pack (NLD)
Zune Language Pack (NOR)
Zune Language Pack (PLK)
Zune Language Pack (PTB)
Zune Language Pack (PTG)
Zune Language Pack (RUS)
Zune Language Pack (SVE)
.
==== End Of File ===========================
 

 

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Please visit this webpage and read the ComboFix User's Guide:

  • Once you've read the article and are ready to use the program you can download it directly from the link below.
  • Important! - Please make sure you save combofix to your desktop and do not run it from your browser
  • Direct download link for: ComboFix.exe
  • Please make sure you disable your security applications before running ComboFix.
  • Once Combofix has completed it will produce and open a log file.  Please be patient as it can take some time to load.
  • Please attach that log file to your next reply.
  • If needed the file can be located here:  C:\combofix.txt
  • NOTE: If you receive the message "illegal operation has been attempted on a registry key that has been marked for deletion", just reboot the computer.


 

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Those are both valid system files and no do not touch them.  They're show because show hidden files was enabled as part of running the tool.

 

Please go ahead and run through the following steps and post back the logs when ready.

STEP 03
Please download Malwarebytes Anti-Rootkit from here

  • Unzip the contents to a folder in a convenient location.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder... mbar-log.txt and system-log.txt

STEP 04
Please download Junkware Removal Tool to your desktop.
  • Shutdown your antivirus to avoid any conflicts.
  • Right click over JRT.exe and select Run as administrator on Windows Vista or Windows 7, double-click on XP.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next reply message
  • When completed make sure to re-enable your antivirus



STEP 05
Lets clean out any adware now: (this will require a reboot so save all your work)

Please download AdwCleaner by Xplode and save to your Desktop.

  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • When it's done you'll see: Pending: Please uncheck elements you don't want removed.
  • Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • Look over the log especially under Files/Folders for any program you want to save.
  • If there's a program you may want to save, just uncheck it from AdwCleaner.
  • If you're not sure, post the log for review. (all items found are adware/spyware/foistware)
  • If you're ready to clean it all up.....click the Clean button.
  • After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  • Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
  • To restore an item that has been deleted:
  • Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.


Then..................

Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.

Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.


STEP 06
button_eos.gif

Please go here to run the online antivirus scannner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings and ensure these options are ticked:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology

    [*]Click Scan [*]Wait for the scan to finish [*]If any threats were found, click the 'List of found threats' , then click Export to text file.... [*]Save it to your desktop, then please copy and paste that log as a reply to this topic.



STEP 07
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatibale with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). Please attach it to your reply as well.


 

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I've completed Step 3,  4 and 5.  Files are attached.  Sorry I can't find the log file from the final Malwarebytes Anti-Malware Quick Scan.  Where is it typically stored?

 

All seems OK but I cannot download any files.  I had to use a different computer and a thumb drive to get JR and Mbar.  Please advise.

mbar-log-2013-12-20 (17-58-57).txt

system-log.txt

JRT.txt

AdwCleanerR0.txt

AdwCleanerS0.txt

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Please download the following scanner from Kaspersky and save it to your computer: TDSSkiller

Then watch the following video on how to use the tool and make sure to temporarily disable your security applications before running TDSSkiller.



If any infection is found please make sure to choose SKIP and post back the log in case of a False Positive detection.

Once the tool has completed scanning make sure to re-enable your other security applications.
 
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Please double check that your date and time on the computer are correct.

 

Please visit each of the following sites and lets reset all of your browsers back to defaults to prevent unexpected issues.
If you are not using one of the browsers but it is installed then you may want to consider uninstalling it as older versions of some software can pose an increase in the potential for an infection to get in.

Internet Explorer
How to reset Internet Explorer settings

Firefox
Click on Help / Troubleshooting Information then click on the Reset Firefox button.

Chrome
Chrome - Reset browser settings

Opera
How to Perform a (really) clean Reinstall of Opera
 
 
 

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Time and date on my machine are correct.  why are you asking?  Friday, December 20, 2013 at 10:15 pm CST.

 

Resetting browser did not help.  I tried this earlier today and just repeated the process.

 

Now everytime I click a link in email the browser session appears in "inPrivate" and the screen is blank.  Still can't dowload anything.

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Please uninstall ALL versions of Java from your Control Panel, Add/Remove

 

Then run the following and restart the computer when done.

 

 

Please download the attached fixlist.txt file and save it to the Desktop.
NOTE. It's important that both files, FRST or FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on this particular machine. Running this on another machine may cause damage to your operating system.

Run FRST or FRST64 and press the Fix button just once and wait.
If the tool needs a restart please make sure you let the system restart normally and let the tool complete its run after restart.
The tool will make a log on the Desktop (Fixlog.txt). Please attach or post it to your next reply.

Note: If the tool warned you about an outdated version please download and run the updated version.
 

 

fixlist.txt

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No, not yet please.  If at all possible one should try to do without Java unless you really need to have it.  Most users don't need it but some do.

 

Please download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • If you get Unsupported operating system. Aborting now, just reboot and try again.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • Do Not Attach It!!!


 

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Ran Security Check.  Output here:  Late, need sleep.  Please post any advice.  Will check in the morning.  Thanks again, Ron.

 

Results of screen317's Security Check version 0.99.77 
 Windows Vista Service Pack 2 x86 (UAC is enabled) 
 Internet Explorer 9 
 Internet Explorer 8 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
Microsoft Security Essentials  
 Antivirus up to date! 
`````````Anti-malware/Other Utilities Check:`````````
 Out of date HijackThis  installed!
 Malwarebytes Anti-Malware version 1.75.0.1300 
 HijackThis 2.0.2   
 Adobe Reader 9 Adobe Reader out of Date!
 Mozilla Firefox (for.)
 Google Chrome 31.0.1650.57 
 Google Chrome 31.0.1650.63 
````````Process Check: objlist.exe by Laurent```````` 
 Microsoft Security Essentials MSMpEng.exe
 Microsoft Security Essentials msseces.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0 %
````````````````````End of Log``````````````````````
 

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All looks pretty good at this point.  Just check inside your Adobe Reader to make sure there are no updates for it if there are then please update.

The Hijackthis tool is not used much anymore these days and not a security threat so no real big issue there.

 

At this time there are no more signs of an infection on your system.
However if you are still seeing any signs of an infection please let me know.

Let's go ahead and remove the tools and logs we've used during this process.

Most of the tools used are potentially dangerous to use unsupervised or if ran at the wrong time.
They are often updated daily so if you went to use them again in the future they would be outdated anyways.

The following procedures will implement some cleanup procedures to remove these tools.
It will also reset your System Restore by flushing out previous restore points and create a new restore point.
It will also remove all the backups our tools may have created.

Uninstall ComboFix (if used):

  • Turn off all active protection software including your antivirus.
  • Push the "Windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • Please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.

CF-Uninstall.png

 
Remove the rest of the tools used:
 

Please download OTCleanIt and save it to your Desktop. This tool will remove all the tools we used to clean your pc.

  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not go ahead and delete it by yourself.
  • If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

AdwCleaner Removal:


  • Double click on AdwCleaner.exe to run the tool.
  • Click on Uninstall
  • Confirm with Yes

ESET antivirus Removal:


  • This tool can be uninstalled via the Control Panel, Programs, Uninstall

 
 
If there are any other left over Folders, Files, Logs then you can delete them on your own.
 
Please visit the following link to see how to delete old System Restore Points. Please delete all of them and create a new one at this time.
How to Delete System Protection Restore Points in Windows 7 and Windows 8

Remove all but the most recent Restore Point on Windows XP


As Java seems to get exploited on a regular basis I advise not using Java if possible but to at least disable java in your web browsers
How do I disable Java in my web browser? - Disable Java

A lot of reading here but if you take the time to read a bit of it you'll see why/how infections and general damage are so easily inflicted on the computer. There is also advice on how to prevent it and keep the system working well. Don't forget about good, solid backups of your data to an external drive that is not connected except when backing up your data. If you leave a backup drive connected and you do get infected it can easily damage, encrypt, delete, or corrupt your backups as well and then you'd lose all data.
Nothing is 100% bulletproof but with a little bit of education you can certainly swing things in your favor.

If you're not currently using Malwarebytes PRO then you may want to consider purchasing the product which can also help greatly reduce the risk of a future infection.

 

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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