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UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
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DDS (Ver_2012-11-20.01)
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Microsoft Windows 7 Home Premium 
Boot Device: \Device\HarddiskVolume1
Install Date: 1/21/2011 9:52:43 PM
System Uptime: 12/4/2013 5:35:21 PM (5 hours ago)
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Motherboard: PEGATRON CORPORATION |  | 2A8E
Processor: AMD Athlon II X2 240e Processor |  CPU 1 | 2800/200mhz
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==== Disk Partitions =========================
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C: is FIXED (NTFS) - 917 GiB total, 774.773 GiB free.
D: is FIXED (NTFS) - 15 GiB total, 1.821 GiB free.
E: is CDROM ()
F: is Removable
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==== Disabled Device Manager Items =============
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==== System Restore Points ===================
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RP317: 10/25/2013 7:44:01 PM - Scheduled Checkpoint
RP318: 11/1/2013 8:28:24 PM - Scheduled Checkpoint
RP319: 11/9/2013 5:07:26 PM - Scheduled Checkpoint
RP320: 11/13/2013 3:00:26 AM - Windows Update
RP321: 11/14/2013 3:01:00 AM - Windows Update
RP322: 11/22/2013 6:33:15 AM - Scheduled Checkpoint
RP323: 11/26/2013 3:00:29 AM - Windows Update
RP324: 12/3/2013 9:34:58 PM - Installed WeatherBug
RP325: 12/4/2013 6:23:29 AM - Removed WeatherBug
RP326: 12/4/2013 9:21:04 PM - Installed Java 7 Update 45
RP327: 12/4/2013 10:11:33 PM - avast! antivirus system restore point
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==== Installed Programs ======================
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Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Reader X (10.1.8)
Airport Mania
Ancient Hearts
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ATI Catalyst Install Manager
Audacity 1.3.13 (Unicode)
avast! Free Antivirus
AVerMedia MiniCard Hybrid TV Tuner 1.1.64.55
AVG 2013
Azteca
beaTunes 3.5.7
Bejeweled 2 Deluxe
Bing Maps 3D
Bing Rewards Client Installer
Bob the Builder Can-Do-Zoo
Bonjour
Bounce Symphony
Build-a-lot
Buttons & OSDs control application gen3
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-core-static
ccc-utility64
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
Chuzzle Deluxe
CinemaNow Media Manager
Command & Conquer™ Red Alert 2 and Yuri’s Revenge
Corel Paint it! touch - IPM
CyberLink DVD Suite Deluxe
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Diner Dash 2 Restaurant Rescue
DirectX for Managed Code Update (Summer 2004)
Dora's Carnival Adventure
Dora's World Adventure
DVD Menu Pack for HP TouchSmart Video
Facebook for HP TouchSmart
FATE
Gem Shop
GIMP 2.6.11
Google Chrome
Google Drive
Google Earth Plug-in
Google Update Helper
Hewlett-Packard ACLM.NET v1.2.1.1
HP Advisor
HP AppsCenter 1.00
HP Customer Experience Enhancements
HP Desktop Keyboard
HP Game Console
HP Games
HP MediaSmart CinemaNow 2.0
HP MediaSmart/TouchSmart Netflix
HP Odometer
HP Remote Solution
HP Setup
HP Support Assistant
HP Support Information
HP TouchSmart
HP TouchSmart Browser
HP TouchSmart Calendar
HP TouchSmart Canvas
HP TouchSmart Clock
HP TouchSmart Default Magnets
HP TouchSmart DVD
HP TouchSmart Live TV
HP TouchSmart Music
HP TouchSmart Notes
HP TouchSmart Paint it! by Corel
HP TouchSmart Paint it! by Corel - Content
HP TouchSmart Paint it! by Corel - Core
HP TouchSmart Paint it! by Corel - ICA
HP TouchSmart Paint it! by Corel - Langauge
HP TouchSmart Photo
HP TouchSmart RecipeBox
HP TouchSmart RSS
HP TouchSmart Tutorials
HP TouchSmart Twitter
HP TouchSmart Video
HP TouchSmart Weather
HP TouchSmart Webcam
HP Update
HP Vision Hardware Diagnostics
Hulu Desktop
iCloud
iTunes
Java 7 Update 45
Java Auto Updater
Java 6 Update 31
JavaFX 2.1.1
Jewel Quest Solitaire 2
Junk Mail filter update
Kobo
LabelPrint
LAME v3.98.3 for Audacity
LightScribe System Software
Mah Jong Medley
Malwarebytes Anti-Malware version 1.75.0.1300
Mesh Runtime
Messenger Companion
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Default Manager
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Student 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook Connector
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft Outlook Social Connector Provider for Windows Live Messenger 32-bit
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Touch Pack for Windows 7
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Microsoft WSE 3.0 Runtime
Microsoft XNA Framework Redistributable 3.0
Microsoft XNA Framework Redistributable 3.1
Movie Theme Pack for HP TouchSmart Video
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
NIKON IMAGE SPACE UPLOADER
Nikon Message Center 2
Nikon Movie Editor
Norton Online Backup
Origin
PDF Complete Special Edition
Penguins!
PhotoNow!
Picture Control Utility
PictureMover
Picturenaut 3.2
Plants vs. Zombies
PlayReady PC Runtime amd64
Polar Bowler
Polar Golfer
Power2Go
PowerDirector
PressReader
QuickTime
Ralink RT2860 Wireless LAN Card
Recovery Manager
RotoWire Baseball Software 2013
RotoWire Basketball Software 2013
RotoWire Football Software 2013
Roxio CinemaNow 2.0
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
Security Update for Microsoft .NET Framework 4 Extended (KB2858302v2)
Security Update for Microsoft Excel 2010 (KB2826033) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553284) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2760781) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826023) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826035) 32-Bit Edition
Security Update for Microsoft Outlook 2010 (KB2837597) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Skip-Bo - Castaway Caper
Skype™ 6.0
Slingo Deluxe
SoundMAX
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2836939)
Update for Microsoft .NET Framework 4 Extended (KB2836939v3)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2827323) 32-Bit Edition
ViewNX 2
Virtual Villagers - The Secret City
Visual Studio 2010 x64 Redistributables
WestwoodOnline
Where's Waldo The Fantastic Journey
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live Messenger Companion Core
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Zinio Reader 4
Zuma Deluxe
.
==== Event Viewer Messages From Past Week ========
.
12/4/2013 6:13:27 AM, Error: Service Control Manager [7006]  - The ScRegSetValueExW call failed for FailureActions with the following error:  Access is denied.
12/4/2013 6:08:17 PM, Error: Server [2505]  - The server could not bind to the transport \Device\NetBT_Tcpip_{00A32945-3AF9-4607-B261-3140207BABAF} because another computer on the network has the same name.  The server could not start.
12/4/2013 10:12:21 PM, Error: Service Control Manager [7030]  - The avast! Antivirus service is marked as an interactive service.  However, the system is configured to not allow interactive services.  This service may not function properly.
12/3/2013 8:29:02 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.
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==== End Of File ===========================
 
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 11.0.9600.16428  BrowserJavaVersion: 10.45.2
Run by Stout at 22:14:58 on 2013-12-04
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3839.1754 [GMT -5:00]
.
AV: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
AV: avast! Antivirus *Enabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG AntiVirus Free Edition 2013 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: avast! Antivirus *Enabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
.
============== Running Processes ===============
.
C:\PROGRA~2\AVG\AVG2013\avgrsa.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\atieclxx.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\system32\AEADISRV.EXE
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe
C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Calendar\Service\GCalService.exe
C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\AVG\AVG2013\avgnsa.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
C:\Program Files (x86)\PDF Complete\pdfsvc.exe
c:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\WUDFHost.exe
C:\Windows\System32\rundll32.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Calendar\Service\HPTouchSmartSyncCalReminderApp.exe
C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
C:\Program Files (x86)\Analog Devices\SoundMAX\SoundMAX.exe
C:\Program Files (x86)\Google\Drive\googledrivesync.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
C:\Program Files (x86)\Analog Devices\Core\smax4pnp.exe
C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe
C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Google\Drive\googledrivesync.exe
C:\Program Files (x86)\Hewlett-Packard\HP Desktop Keyboard\HPKEYBOARDx.EXE
C:\Program Files (x86)\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
C:\Program Files (x86)\Hewlett-Packard\Buttons & OSDs control application gen3\FastUserSwitching.exe
C:\Program Files (x86)\Hewlett-Packard\Media\Webcam\YCMMirage.exe
C:\Program Files (x86)\Hewlett-Packard\Buttons & OSDs control application gen3\JAN2OSD.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\APSDaemon.exe
C:\Program Files (x86)\AVG\AVG2013\avgui.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Hewlett-Packard\HP Desktop Keyboard\Keystatus.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files (x86)\AVG\AVG2013\avgcsrva.exe
C:\Program Files (x86)\iTunes\iTunes.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe
C:\Users\Stout\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Stout\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Stout\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Stout\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Stout\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Stout\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Stout\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Stout\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Stout\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Stout\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Stout\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\AppleIEDAV.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\taskeng.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Program Files\AVAST Software\Avast\avastUi.exe
C:\Users\Stout\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\AVAST Software\Avast\setup\instup.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
mWinlogon: Userinit = userinit.exe,
BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
TB: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
uRun: [HPAdvisorDock] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\DOCK\HPAdvisorDock.exe
uRun: [Google Update] "C:\Users\Stout\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
uRun: [GoogleDriveSync] "C:\Program Files (x86)\Google\Drive\googledrivesync.exe" /autostart
uRun: [iCloudServices] C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
uRun: [ApplePhotoStreams] C:\Program Files (x86)\Common Files\Apple\Internet Services\ApplePhotoStreams.exe
uRun: [com.apple.dav.bookmarks.daemon] C:\Program Files (x86)\Common Files\Apple\Internet Services\BookmarkDAV_client.exe
uRun: [AppleIEDAV] C:\Program Files (x86)\Common Files\Apple\Internet Services\AppleIEDAV.exe
uRun: [GoogleChromeAutoLaunch_4548B862C38FFD7FBCB520BCACE00ADB] "C:\Users\Stout\AppData\Local\Google\Chrome\Application\chrome.exe" --no-startup-window
uRun: [LiveSupport] "C:\Program Files (x86)\LiveSupport\LiveSupport.exe" /noshow /log
uRunOnce: [Application Restart #4] C:\Program Files\Common Files\Microsoft Shared\ink\InputPersonalization.exe "C:\Program Files\Common Files\Microsoft Shared\ink\InputPersonalization.exe" "C:\Program Files\Common Files\Microsoft Shared\ink\InputPersonalization.exe" "C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe" 
mRun: [PDF Complete] C:\Program Files (x86)\PDF Complete\pdfsty.exe
mRun: [soundMAXPnP] C:\Program Files (x86)\Analog Devices\Core\smax4pnp.exe
mRun: [startCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [HP KEYBOARDx] "C:\Program Files (x86)\Hewlett-Packard\HP Desktop Keyboard\HPKEYBOARDx.EXE"
mRun: [HP Remote Solution] C:\Program Files (x86)\Hewlett-Packard\HP Remote Solution\HP_Remote_Solution.exe
mRun: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
mRun: [buttons & OSDs control application gen3] c:\Program Files (x86)\Hewlett-Packard\Buttons & OSDs control application gen3\FastUserSwitching.exe
mRun: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [Nikon Message Center 2] C:\Program Files (x86)\Nikon\Nikon Message Center 2\NkMC2.exe -s
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2013\avgui.exe" /TRAYONLY
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [AvastUI.exe] "C:\Program Files\AVAST Software\Avast\AvastUI.exe" /nogui
StartupFolder: C:\Users\Stout\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SNAPFI~1.LNK - C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
TCP: NameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{00A32945-3AF9-4607-B261-3140207BABAF} : DHCPNameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{A8B0088C-6272-4BCE-AA13-F4F885C12C50} : DHCPNameServer = 198.224.182.135 198.224.183.135
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
x64-BHO: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll
x64-TB: avast! Online Security: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll
x64-Run: [hpsysdrv] c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe
x64-Run: [soundMAX] C:\Program Files (x86)\Analog Devices\SoundMAX\soundmax.exe /tray
x64-RunOnce: [NCPluginUpdater] "C:\Program Files (x86)\Hewlett-Packard\HP Health Check\ActiveCheck\product_line\NCPluginUpdater.exe" Update
x64-IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 aswVmm;avast! VM Monitor;C:\Windows\System32\drivers\aswVmm.sys [2013-12-4 205320]
R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2013-7-20 71480]
R0 Avgloga;AVG Logging Driver;C:\Windows\System32\drivers\avgloga.sys [2013-7-20 311608]
R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2013-7-1 116536]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2013-9-5 45880]
R1 aswSnx;aswSnx;C:\Windows\System32\drivers\aswSnx.sys [2013-12-4 1032416]
R1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2013-7-20 246072]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2013-7-20 206648]
R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2013-3-21 240952]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2010-8-13 203264]
R2 aswFsBlk;aswFsBlk;C:\Windows\System32\drivers\aswFsBlk.sys [2013-12-4 38984]
R2 aswMonFlt;aswMonFlt;C:\Windows\System32\drivers\aswMonFlt.sys [2013-12-4 84328]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe [2013-7-4 4939312]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe [2013-7-23 283136]
R2 CalendarSynchService;CalendarSynchService;C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Calendar\Service\GCalService.exe [2010-7-14 22072]
R2 CinemaNow Service;CinemaNow Service;C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemaNowSvc.exe [2010-6-12 400368]
R3 ACPIService;Buttons and OSDs ACPI driver gen2;C:\Windows\System32\drivers\OSDACPI.SYS [2010-8-13 17992]
R3 AVerAVF2;AVerAVF2;C:\Windows\System32\drivers\AVerAVF2.sys [2010-8-13 1212160]
R3 clwvd;HP Webcam Splitter;C:\Windows\System32\drivers\clwvd.sys [2010-6-18 32880]
R3 hidkmdf;Microsoft HID Class Shim for KMDF;C:\Windows\System32\drivers\hidkmdf.sys [2010-8-13 14328]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2012-5-6 25928]
R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\System32\drivers\netr28x.sys [2010-8-13 852256]
R3 NW1950;NextWindow 1950 Touch Screen;C:\Windows\System32\drivers\NW1950.sys [2010-8-13 25080]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2010-8-13 331880]
R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2010-8-13 38456]
RUnknown dianztmh;dianztmh; [x]
S0 aswRvrt;avast! Revert;C:\Windows\System32\drivers\aswRvrt.sys [2013-12-4 65776]
S1 aswSP;aswSP;C:\Windows\System32\drivers\aswSP.sys [2013-12-4 409832]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 fssfltr;fssfltr;C:\Windows\System32\drivers\fssfltr.sys [2011-1-23 48488]
S3 Netaapl;Apple Mobile Device Ethernet Service;C:\Windows\System32\drivers\netaapl64.sys [2011-5-10 22528]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-6-27 59392]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
.
=============== Created Last 30 ================
.
2013-12-05 03:13:20 -------- d-----w- C:\Users\Stout\AppData\Roaming\AVAST Software
2013-12-05 03:12:32 205320 ----a-w- C:\Windows\System32\drivers\aswVmm.sys
2013-12-05 03:12:31 65776 ----a-w- C:\Windows\System32\drivers\aswRvrt.sys
2013-12-05 03:12:31 1032416 ----a-w- C:\Windows\System32\drivers\aswSnx.sys
2013-12-05 03:12:29 84328 ----a-w- C:\Windows\System32\drivers\aswMonFlt.sys
2013-12-05 03:12:26 92544 ----a-w- C:\Windows\System32\drivers\aswRdr2.sys
2013-12-05 03:12:11 43152 ----a-w- C:\Windows\avastSS.scr
2013-12-05 03:11:42 -------- d-----w- C:\Program Files\AVAST Software
2013-12-05 03:11:08 -------- d-----w- C:\ProgramData\AVAST Software
2013-12-05 02:23:35 -------- d-----w- C:\ProgramData\Oracle
2013-12-05 02:23:14 96168 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2013-12-04 02:36:34 -------- d-----w- C:\ProgramData\QuickSet
2013-12-04 02:34:28 -------- d-----w- C:\Users\Stout\AppData\Roaming\SkypEmoticons
2013-12-04 02:34:26 -------- d-----w- C:\Program Files (x86)\SearchNewTab
2013-12-04 02:33:38 -------- d-----w- C:\Users\Stout\AppData\Local\Packages
2013-12-04 02:33:38 -------- d-----w- C:\ProgramData\saUrof. and kEep
2013-12-04 02:33:35 -------- d-----w- C:\Program Files (x86)\saUrof. and kEep
2013-12-04 02:33:33 -------- d-----w- C:\ProgramData\c2d2a2bd20a355c2
2013-12-04 02:32:48 -------- d-----w- C:\ProgramData\InstallMate
2013-11-13 08:16:44 197120 ----a-w- C:\Windows\System32\credui.dll
.
==================== Find3M  ====================
.
2013-10-12 02:30:42 830464 ----a-w- C:\Windows\System32\nshwfp.dll
2013-10-12 02:29:21 859648 ----a-w- C:\Windows\System32\IKEEXT.DLL
2013-10-12 02:29:08 324096 ----a-w- C:\Windows\System32\FWPUCLNT.DLL
2013-10-12 02:03:08 656896 ----a-w- C:\Windows\SysWow64\nshwfp.dll
2013-10-12 02:01:25 216576 ----a-w- C:\Windows\SysWow64\FWPUCLNT.DLL
2013-10-09 00:38:21 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-10-09 00:38:21 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-10-05 20:25:35 1474048 ----a-w- C:\Windows\System32\crypt32.dll
2013-10-05 19:57:25 1168384 ----a-w- C:\Windows\SysWow64\crypt32.dll
2013-10-04 02:28:31 190464 ----a-w- C:\Windows\System32\SmartcardCredentialProvider.dll
2013-10-04 02:24:49 1930752 ----a-w- C:\Windows\System32\authui.dll
2013-10-04 01:58:50 152576 ----a-w- C:\Windows\SysWow64\SmartcardCredentialProvider.dll
2013-10-04 01:56:25 168960 ----a-w- C:\Windows\SysWow64\credui.dll
2013-10-04 01:56:00 1796096 ----a-w- C:\Windows\SysWow64\authui.dll
2013-10-03 02:23:48 404480 ----a-w- C:\Windows\System32\gdi32.dll
2013-10-03 02:00:44 311808 ----a-w- C:\Windows\SysWow64\gdi32.dll
2013-09-28 01:09:10 497152 ----a-w- C:\Windows\System32\drivers\afd.sys
2013-09-25 02:26:40 95680 ----a-w- C:\Windows\System32\drivers\ksecdd.sys
2013-09-25 02:26:40 154560 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys
2013-09-25 02:23:33 28672 ----a-w- C:\Windows\System32\sspisrv.dll
2013-09-25 02:23:33 135680 ----a-w- C:\Windows\System32\sspicli.dll
2013-09-25 02:23:01 28160 ----a-w- C:\Windows\System32\secur32.dll
2013-09-25 02:22:59 340992 ----a-w- C:\Windows\System32\schannel.dll
2013-09-25 02:21:50 307200 ----a-w- C:\Windows\System32\ncrypt.dll
2013-09-25 02:21:07 1447936 ----a-w- C:\Windows\System32\lsasrv.dll
2013-09-25 01:58:17 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll
2013-09-25 01:57:26 22016 ----a-w- C:\Windows\SysWow64\secur32.dll
2013-09-25 01:57:24 247808 ----a-w- C:\Windows\SysWow64\schannel.dll
2013-09-25 01:56:42 220160 ----a-w- C:\Windows\SysWow64\ncrypt.dll
2013-09-25 01:03:24 30720 ----a-w- C:\Windows\System32\lsass.exe
2013-09-08 02:30:37 1903552 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2013-09-08 02:27:14 327168 ----a-w- C:\Windows\System32\mswsock.dll
2013-09-08 02:03:58 231424 ----a-w- C:\Windows\SysWow64\mswsock.dll
.
============= FINISH: 22:26:08.71 ===============
 

 

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Hello peterpeter and :welcome:! My name is Borislav and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  • Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.
Step 1

I notice that you are using more than one antivirus program.

  • avast! Free Antivirus
  • AVG 2013
  • This is very dangerous, as multiple Antivirus programs can interfere with one another and actually allow more viruses to get through. It is important that only one antivirus program is running realtime protection. Please uninstall one of them and reboot your system.

    Step 2

    Please download Junkware Removal Tool to your desktop.

    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Post the contents of JRT.txt into your next message.
    Step 3

    Please download AdwCleaner by Xplode onto your desktop.

    • Close all open programs and internet browsers.
    • Double click on AdwCleaner.exe to run the tool.
    • Click on Clean.
    • Confirm each time with Ok.
    • Your computer will be rebooted automatically. A text file will open after the restart.
    • Please post the content of that logfile with your next answer.
    • You can find the logfile at C:\AdwCleaner\AdwCleaner[s0].txt as well.
    Step 4
    • Launch Malwarebytes' Anti-Malware
    • Go to Update tab and select Check for Updates. If an update is found, it will download and install the latest version.
    • Go to Scanner tab and select Perform Quick Scan, then click Scan.
    • The scan may take some time to finish,so please be patient.
    • When the scan is complete, click OK, then Show Results to view the results.
    • Make sure that everything is checked, and click Remove Selected.
    • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
    • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
    • Copy&Paste the entire report in your next reply.
    Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer,please do so immediately.

    In your next reply, post the following log files:

    • Junkware Removal Tool log
    • AdwCleaner log
    • Malwarebytes' Anti-Malware log
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