Effectivness of Malwarebytes Programs

[Aventura]

I have been getting attacks from malware viruses http://jsf.jsticket.net/amz/aeyJ... and http://interyield.jmp9...

I tried manualy, based on experts recommendations, to find corrupted registry files as well as reset

the settings to default in my MS IE 8 browser. No success results. Later I tried to automate my

search, scanning hard disk drive with Malwarebyte Anti-Malware free  and PRO versions.

There was no success either. However, the PRO version blocked successfully malicious web site

8.26.70.22. I am experiencing the attacks whenever I try to logon to my email box. Also I noticed

a slow browsing internet speed.

I am including for Malwarebytes expert the requested files DDS.txt and Attach.txt to analyze them further.attach.txtdds.txt

[Maniac]

Hello Aventura and ! My name is Borislav and I will be glad to help you solve your malware problem.

Please note:

• If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
• I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
• Make sure you read all of the instructions and fixes thoroughly before continuing with them.
• Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
• Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
• Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.

Step 1

Please uninstall the following applications:

Ask Toolbar

FromDocToPDF Toolbar

MyWay Search Assistant

Search Protection

uTorrentControl_v6 Toolbar

ViewPassword

Viewpoint Media Player

Yahoo! Toolbar

ZoneAlarm LTD Toolbar

Step 2

Please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Post the contents of JRT.txt into your next message.

Step 3

Please download AdwCleaner by Xplode onto your desktop.

• Close all open programs and internet browsers.
• Double click on AdwCleaner.exe to run the tool.
• Click on Clean.
• Confirm each time with Ok.
• Your computer will be rebooted automatically. A text file will open after the restart.
• Please post the content of that logfile with your next answer.
• You can find the logfile at C:\AdwCleaner[s1].txt as well.
• Step 4
  • Launch Malwarebytes' Anti-Malware
  • Go to Update tab and select Check for Updates. If an update is found, it will download and install the latest version.
  • Go to Scanner tab and select Perform Quick Scan, then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
  Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer,please do so immediately.

  In your next reply, post the following log files:

  • Junkware Removal Tool log
  • AdwCleaner log
  • Malwarebytes' Anti-Malware log

[Aventura]

Borislav,

 

Thanks for your prompt reply to my mishaps with Malwarebytes's programs.

Fortunately, I yesterday on my own found the programs/files that caused the pop-up problem to my browser.

I decided manually to delete those programs from my HDD which I do not use. Bingo!  uTorrent Control_V6 Toolbar and ViewPassword caused this problem.

What puzzles me in your reply you did not recommend to use among the removal tools Malwarebyte's programs but other

tools.

It seems, I was right about non-effectivness of Malwarebytes' Anti-Spyware programs.

Also, I observed SpyHunter anti-spyware program found 268 threats on my HDD. Is it a better anti-spyware program?

 

Regards

[Maniac]

It is effective, but these toolbars are not harmful for your system, so Malwarebytes' Anti-Malware doesn't detect them.

SpyHunter is not recommended at all. More details you could find here:

http://www.wilderssecurity.com/showthread.php?t=210561

And I wouldn't trust it and suggest you to look at my steps and see if everything is completely cleared.

[AdvancedSetup]

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