Infected need help please

[Lemond132000]

I am a paying customer, have Malwarebytes Pro please review the two files having issues with google re-direct virus and the following registry key not being deleted.  

  

DDS (Ver_2012-11-20.01) - NTFS_AMD64 

Internet Explorer: 10.0.9200.16736

Run by Dan Solomon at 8:05:11 on 2013-11-20

Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.8191.4994 [GMT -5:00]

.

AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}

.

============== Running Processes ===============

.

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

c:\Program Files\Microsoft Security Client\MsMpEng.exe

C:\Windows\system32\atiesrxx.exe

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\atieclxx.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe

C:\Program Files (x86)\Citrix\GoToMyPC\g2svc.exe

C:\Program Files (x86)\Citrix\GoToMyPC\g2comm.exe

C:\Program Files (x86)\Citrix\GoToMyPC\g2pre.exe

C:\Program Files (x86)\Citrix\GoToMyPC\g2tray.exe

C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe

C:\Windows\Installer\MSI9C04.tmp

c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe

C:\Program Files (x86)\PDF Complete\pdfsvc.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe

C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

c:\Program Files\Microsoft Security Client\NisSrv.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\System32\WUDFHost.exe

C:\Windows\system32\taskhost.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe

C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe

C:\Program Files\Microsoft Security Client\msseces.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\TechSmith\Snagit 10\Snagit32.exe

C:\Users\Dan Solomon\AppData\Roaming\Dropbox\bin\Dropbox.exe

C:\Program Files (x86)\Hp\HP Software Update\hpwuschd2.exe

C:\Program Files (x86)\HTC\HTC Sync\Application Launcher\Application Launcher.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe

C:\Program Files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\TechSmith\Snagit 10\TSCHelp.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\TechSmith\Snagit 10\SnagPriv.exe

C:\Program Files (x86)\TechSmith\Snagit 10\snagiteditor.exe

C:\Windows\splwow64.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files (x86)\Common Files\Teleca Shared\Generic.exe

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Program Files (x86)\Common Files\Teleca Shared\logger.exe

C:\Program Files (x86)\Common Files\Teleca Shared\CapabilityManager.exe

C:\Program Files (x86)\HTC\HTC Sync\ClientInitiatedStarter\ClientInitiatedStarter.exe

C:\Program Files (x86)\HTC\HTC Sync\Mobile Phone Monitor\epmworker.exe

C:\Program Files (x86)\HTC\HTC Sync\Mobile Phone Monitor\HTCVBTServer.exe

C:\Program Files (x86)\HTC\HTC Sync\Mobile Phone Monitor\FsynSrvStarter.exe

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe

C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe

C:\Program Files (x86)\Microsoft Office\Office12\OUTLOOK.EXE

C:\Program Files (x86)\HTC\HTC Sync\Sync Manager\syncindicator.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\vssvc.exe

C:\Windows\System32\svchost.exe -k swprv

c:\Program Files\Microsoft Security Client\MpCmdRun.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uProxyServer = hxxp=127.0.0.1:49255;https=127.0.0.1:49255

uProxyOverride = <-loopback>

mWinlogon: Userinit = userinit.exe,

BHO: SnagIt Toolbar Loader: {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files (x86)\TechSmith\Snagit 10\SnagitBHO.dll

BHO: ScorpionSaver: {10AD2C61-0898-4348-8600-14A342F22AC3} - C:\Program Files (x86)\ScorpionSaver\IECore.dll

BHO: RealNetworks Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\RealNetworks\RealDownloader\BrowserPlugins\IE\rndlbrowserrecordplugin.dll

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll

TB: @C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\6.0.2282.0\npwinext.dll

TB: Snagit: {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files (x86)\TechSmith\Snagit 10\SnagitIEAddin.dll

uRun: [jcbv] "C:\Users\Dan Solomon\AppData\Roaming\Microsoft\Vquhhk\vquhhk.exe"

uRun: [GoogleChromeAutoLaunch_B87BCA5B9670E2B951AE452ED6C5C98D] "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --no-startup-window

mRun: [startCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

mRun: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe

mRun: [PDF Complete] C:\Program Files (x86)\PDF Complete\pdfsty.exe

mRun: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume

mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

mRun: [Mobile Connectivity Suite] "C:\Program Files (x86)\HTC\HTC Sync\Application Launcher\Application Launcher.exe" /startoptions

mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

mRun: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe" -osboot

mRun: [Carbonite Backup] C:\Program Files (x86)\Carbonite\Carbonite Backup\CarboniteUI.exe

StartupFolder: C:\Users\DANSOL~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Dan Solomon\AppData\Roaming\Dropbox\bin\Dropbox.exe

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SNAGIT~1.LNK - C:\Program Files (x86)\TechSmith\Snagit 10\Snagit32.exe

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll

IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe

IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}

TCP: NameServer = 75.75.75.75 75.75.76.76

TCP: Interfaces\{070144E0-C705-4125-B0FE-647FFE426075} : DHCPNameServer = 75.75.75.75 75.75.76.76

TCP: Interfaces\{747C1977-E7DF-44F8-B33A-786A0D0E06C4} : DHCPNameServer = 75.75.75.75 75.75.76.76

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

AppInit_DLLs= C:\PROGRA~2\SEARCH~1\Datamngr\datamngr.dll

SSODL: WebCheck - <orphaned>

mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.57\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome

x64-BHO: SnagIt Toolbar Loader: {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files (x86)\TechSmith\Snagit 10\DLLx64\SnagitBHO64.dll

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-BHO: DataMngr: {9D717F81-9148-4f12-8568-69135F087DB0} - 

x64-BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPluginx64.dll

x64-TB: Snagit: {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files (x86)\TechSmith\Snagit 10\DLLx64\SnagitIEAddin64.dll

x64-Run: [hpsysdrv] c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe

x64-Run: [smartMenu] C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe /background

x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey

x64-RunOnce: [NCPluginUpdater] "C:\Program Files (x86)\Hewlett-Packard\HP Health Check\ActiveCheck\product_line\NCPluginUpdater.exe" Update

x64-IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-Notify: GoToAssist - C:\Program Files (x86)\Citrix\GoToAssist\570\G2AWinLogon_x64.dll

x64-SSODL: WebCheck - <orphaned>

.

============= SERVICES / DRIVERS ===============

.

R0 amd_sata;amd_sata;C:\Windows\System32\drivers\amd_sata.sys [2011-4-2 75904]

R0 amd_xata;amd_xata;C:\Windows\System32\drivers\amd_xata.sys [2011-4-2 38016]

R0 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2013-9-27 248240]

R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2011-4-2 203264]

R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2012-9-27 86528]

R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-8-5 291896]

R2 Level Quality Watcher;Level Quality Watcher;C:\Windows\Installer\MSI9C04.tmp run sourceguid=D5C83A78-4BE2-44AC-A71B-8A4EDE7DE931 --> C:\Windows\Installer\MSI9C04.tmp run sourceguid=D5C83A78-4BE2-44AC-A71B-8A4EDE7DE931 [?]

R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-10-8 418376]

R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-10-8 701512]

R2 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2012-3-20 134944]

R2 PassThru Service;Internet Pass-Through Service;C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe [2011-9-15 88576]

R2 pdfcDispatcher;PDF Document Manager;C:\Program Files (x86)\PDF Complete\pdfsvc.exe [2011-4-2 1119768]

R2 RealNetworks Downloader Resolver Service;RealNetworks Downloader Resolver Service;C:\Program Files (x86)\RealNetworks\RealDownloader\rndlresolversvc.exe [2013-8-14 39056]

R2 RoxioNow Service;RoxioNow Service;C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-9-11 399344]

R3 AtiHDAudioService;ATI Function Driver for HD Audio Service;C:\Windows\System32\drivers\AtihdW76.sys [2011-4-2 116752]

R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2011-8-29 25928]

R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\System32\drivers\netr28x.sys [2011-4-2 1041760]

R3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\NisSrv.exe [2013-10-23 348376]

R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-4-2 349800]

R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2011-4-2 38456]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S3 HTCAND64;HTC Device Driver;C:\Windows\System32\drivers\ANDROIDUSB.sys [2009-10-26 32768]

S3 htcnprot;HTC NDIS Protocol Driver;C:\Windows\System32\drivers\htcnprot.sys [2010-6-25 36928]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-7-29 59392]

S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-7-29 1255736]

.

=============== Created Last 30 ================

.

2013-11-19 20:28:48 75888 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{644D1EA3-8D52-4D17-BADE-FABCA1136B92}\offreg.dll

2013-11-19 08:17:42 10285968 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{644D1EA3-8D52-4D17-BADE-FABCA1136B92}\mpengine.dll

2013-11-17 19:24:05 10280728 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll

2013-11-13 09:06:59 1474048 ----a-w- C:\Windows\System32\crypt32.dll

2013-11-13 09:05:48 859648 ----a-w- C:\Windows\System32\IKEEXT.DLL

2013-11-13 09:05:48 324096 ----a-w- C:\Windows\System32\FWPUCLNT.DLL

2013-11-13 09:05:47 830464 ----a-w- C:\Windows\System32\nshwfp.dll

2013-11-13 09:05:47 656896 ----a-w- C:\Windows\SysWow64\nshwfp.dll

2013-11-13 09:05:47 216576 ----a-w- C:\Windows\SysWow64\FWPUCLNT.DLL

2013-11-06 19:04:11 -------- d-----w- C:\Users\Dan Solomon\AppData\Local\VHworks

2013-11-06 13:18:36 965000 ------w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{E9942B32-5D69-43F4-A1B7-E75DE7DDCCD7}\gapaengine.dll

2013-11-05 16:01:28 -------- d-----w- C:\ProgramData\Recovery

2013-10-27 14:15:49 -------- d-----w- C:\Program Files (x86)\ScorpionSaver

2013-10-27 14:15:27 -------- d-----w- C:\temp

2013-10-27 14:15:09 -------- d-----w- C:\Users\Dan Solomon\AppData\Roaming\24x7 Help

2013-10-27 14:13:44 -------- d-----w- C:\Users\Dan Solomon\AppData\Roaming\RealNetworks

2013-10-27 14:12:23 -------- d-----w- C:\Program Files (x86)\RealNetworks

2013-10-27 14:12:16 -------- d-----w- C:\ProgramData\RealNetworks

2013-10-27 14:12:00 -------- d-----w- C:\Program Files (x86)\Common Files\xing shared

2013-10-22 17:12:18 163504 ----a-w- C:\ProgramData\Microsoft\Windows\Sqm\Manifest\Sqm10145.bin

.

==================== Find3M  ====================

.

2013-10-12 08:45:20 2241536 ----a-w- C:\Windows\System32\wininet.dll

2013-10-12 08:43:37 3959808 ----a-w- C:\Windows\System32\jscript9.dll

2013-10-12 08:43:32 67072 ----a-w- C:\Windows\System32\iesetup.dll

2013-10-12 08:43:32 136704 ----a-w- C:\Windows\System32\iesysprep.dll

2013-10-12 07:03:50 1767936 ----a-w- C:\Windows\SysWow64\wininet.dll

2013-10-12 07:02:33 2877952 ----a-w- C:\Windows\SysWow64\jscript9.dll

2013-10-12 07:02:29 61440 ----a-w- C:\Windows\SysWow64\iesetup.dll

2013-10-12 07:02:29 109056 ----a-w- C:\Windows\SysWow64\iesysprep.dll

2013-10-12 06:35:26 2706432 ----a-w- C:\Windows\System32\mshtml.tlb

2013-10-12 06:08:58 2706432 ----a-w- C:\Windows\SysWow64\mshtml.tlb

2013-10-12 05:44:38 89600 ----a-w- C:\Windows\System32\RegisterIEPKEYs.exe

2013-10-12 05:15:39 71680 ----a-w- C:\Windows\SysWow64\RegisterIEPKEYs.exe

2013-10-09 02:02:23 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2013-10-09 02:02:23 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2013-10-05 19:57:25 1168384 ----a-w- C:\Windows\SysWow64\crypt32.dll

2013-10-04 02:28:31 190464 ----a-w- C:\Windows\System32\SmartcardCredentialProvider.dll

2013-10-04 02:25:17 197120 ----a-w- C:\Windows\System32\credui.dll

2013-10-04 02:24:49 1930752 ----a-w- C:\Windows\System32\authui.dll

2013-10-04 01:58:50 152576 ----a-w- C:\Windows\SysWow64\SmartcardCredentialProvider.dll

2013-10-04 01:56:25 168960 ----a-w- C:\Windows\SysWow64\credui.dll

2013-10-04 01:56:00 1796096 ----a-w- C:\Windows\SysWow64\authui.dll

2013-10-03 02:23:48 404480 ----a-w- C:\Windows\System32\gdi32.dll

2013-10-03 02:00:44 311808 ----a-w- C:\Windows\SysWow64\gdi32.dll

2013-09-28 01:09:10 497152 ----a-w- C:\Windows\System32\drivers\afd.sys

2013-09-27 14:53:06 248240 ----a-w- C:\Windows\System32\drivers\MpFilter.sys

2013-09-27 14:53:06 134944 ----a-w- C:\Windows\System32\drivers\NisDrvWFP.sys

2013-09-25 02:26:40 95680 ----a-w- C:\Windows\System32\drivers\ksecdd.sys

2013-09-25 02:26:40 154560 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys

2013-09-25 02:23:33 28672 ----a-w- C:\Windows\System32\sspisrv.dll

2013-09-25 02:23:33 135680 ----a-w- C:\Windows\System32\sspicli.dll

2013-09-25 02:23:01 28160 ----a-w- C:\Windows\System32\secur32.dll

2013-09-25 02:22:59 340992 ----a-w- C:\Windows\System32\schannel.dll

2013-09-25 02:21:50 307200 ----a-w- C:\Windows\System32\ncrypt.dll

2013-09-25 02:21:07 1447936 ----a-w- C:\Windows\System32\lsasrv.dll

2013-09-25 01:58:17 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll

2013-09-25 01:57:26 22016 ----a-w- C:\Windows\SysWow64\secur32.dll

2013-09-25 01:57:24 247808 ----a-w- C:\Windows\SysWow64\schannel.dll

2013-09-25 01:56:42 220160 ----a-w- C:\Windows\SysWow64\ncrypt.dll

2013-09-25 01:03:24 30720 ----a-w- C:\Windows\System32\lsass.exe

2013-09-08 02:30:37 1903552 ----a-w- C:\Windows\System32\drivers\tcpip.sys

2013-09-08 02:27:14 327168 ----a-w- C:\Windows\System32\mswsock.dll

2013-09-08 02:03:58 231424 ----a-w- C:\Windows\SysWow64\mswsock.dll

2013-08-29 02:17:48 5549504 ----a-w- C:\Windows\System32\ntoskrnl.exe

2013-08-29 02:16:35 1732032 ----a-w- C:\Windows\System32\ntdll.dll

2013-08-29 02:16:28 243712 ----a-w- C:\Windows\System32\wow64.dll

2013-08-29 02:16:14 859648 ----a-w- C:\Windows\System32\tdh.dll

2013-08-29 02:13:28 878080 ----a-w- C:\Windows\System32\advapi32.dll

2013-08-29 01:51:45 3969472 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe

2013-08-29 01:51:45 3914176 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe

2013-08-29 01:50:31 5120 ----a-w- C:\Windows\SysWow64\wow32.dll

2013-08-29 01:50:30 1292192 ----a-w- C:\Windows\SysWow64\ntdll.dll

2013-08-29 01:50:16 619520 ----a-w- C:\Windows\SysWow64\tdh.dll

2013-08-29 01:48:17 640512 ----a-w- C:\Windows\SysWow64\advapi32.dll

2013-08-29 01:48:15 44032 ----a-w- C:\Windows\apppatch\acwow64.dll

2013-08-29 00:49:53 25600 ----a-w- C:\Windows\SysWow64\setup16.exe

2013-08-29 00:49:52 7680 ----a-w- C:\Windows\SysWow64\instnm.exe

2013-08-29 00:49:52 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll

2013-08-29 00:49:49 2048 ----a-w- C:\Windows\SysWow64\user.exe

2013-08-28 01:21:06 3155968 ----a-w- C:\Windows\System32\win32k.sys

2013-08-28 01:12:33 461312 ----a-w- C:\Windows\System32\scavengeui.dll

.

============= FINISH:  8:07:59.23 ===============

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Home Premium 

Boot Device: \Device\HarddiskVolume1

Install Date: 7/28/2011 6:21:07 AM

System Uptime: 11/19/2013 10:32:06 AM (22 hours ago)

.

Motherboard: FOXCONN |  | 2AB1 

Processor: AMD Phenom II X6 1045T Processor | CPU 1 | 783/200mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 1384 GiB total, 1285.557 GiB free.

D: is FIXED (NTFS) - 13 GiB total, 1.593 GiB free.

E: is CDROM ()

F: is Removable

G: is Removable

H: is Removable

I: is Removable

J: is Removable

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP294: 11/6/2013 8:17:02 AM - Windows Update

RP295: 11/9/2013 8:44:14 AM - Windows Update

RP296: 11/12/2013 9:00:17 AM - Windows Update

RP297: 11/14/2013 3:00:13 AM - Windows Update

RP298: 11/17/2013 2:22:54 PM - Windows Update

RP299: 11/19/2013 3:00:10 AM - Windows Update

.

==== Installed Programs ======================

.

 Update for Microsoft Office 2007 (KB2508958)

Adobe AIR

Adobe Flash Player 11 ActiveX

Agatha Christie - Peril at End House

Apple Application Support

Apple Mobile Device Support

Apple Software Update

ATI Catalyst Install Manager

ATI Stream SDK v2 Developer

Bejeweled 2 Deluxe

Bing Bar

Bing Bar Platform

Bing Rewards Client Installer

Blackhawk Striker 2

Blasterball 3

blinkx beat

Blio

Bonjour

Bounce Symphony

Build-a-lot 2

Cake Mania

Canon DIGITAL CAMERA Solution Disk Software Guide

CANON iMAGE GATEWAY MyCamera Download Plugin

CANON iMAGE GATEWAY Task for ZoomBrowser EX

Canon MOV Decoder

Canon MOV Encoder

Canon MovieEdit Task for ZoomBrowser EX

Canon PowerShot A3300 IS and A3200 IS and A2200 Camera User Guide

Canon Utilities CameraWindow DC 8

Canon Utilities CameraWindow Launcher

Canon Utilities Movie Uploader for YouTube

Canon Utilities MyCamera

Canon Utilities PhotoStitch

Canon Utilities ZoomBrowser EX

Canon ZoomBrowser EX Memory Card Utility

Carbonite

Care360 Practice Management

Catalyst Control Center - Branding

Catalyst Control Center Graphics Previews Common

Catalyst Control Center Graphics Previews Vista

Catalyst Control Center InstallProxy

Catalyst Control Center Localization All

ccc-core-static

ccc-utility64

CCC Help Chinese Standard

CCC Help Chinese Traditional

CCC Help Czech

CCC Help Danish

CCC Help Dutch

CCC Help English

CCC Help Finnish

CCC Help French

CCC Help German

CCC Help Greek

CCC Help Hungarian

CCC Help Italian

CCC Help Japanese

CCC Help Korean

CCC Help Norwegian

CCC Help Polish

CCC Help Portuguese

CCC Help Russian

CCC Help Spanish

CCC Help Swedish

CCC Help Thai

CCC Help Turkish

CCleaner

Chuzzle Deluxe

Citrix Online Launcher

CyberLink DVD Suite Deluxe

D3DX10

DaVinci

Diner Dash 2 Restaurant Rescue

Dora's World Adventure

Dropbox

DVD Menu Pack for HP MediaSmart Video

Escape Rosecliff Island

Farm Frenzy

FATE

Final Drive Nitro

Google Chrome

Google Earth

Google Update Helper

GoToAssist Corporate

GoToMeeting 5.4.0.1082

GoToMyPC

Heroes of Hellas 2 - Olympia

Hewlett-Packard ACLM.NET v1.2.1.1

HP Auto

HP Client Services

HP Customer Experience Enhancements

HP Game Console

HP Games

HP MediaSmart DVD

HP MediaSmart Music

HP MediaSmart Photo

HP MediaSmart SmartMenu

HP MediaSmart Video

HP MediaSmart/TouchSmart Netflix

HP MovieStore

HP Odometer

HP Setup

HP Setup Manager

HP Support Assistant

HP Support Information

HP Update

HP Vision Hardware Diagnostics

HTC BMP USB Driver

HTC Driver Installer

HTC Sync

Hulu Desktop

HydraVision

iTunes

Java Auto Updater

Java 6 Update 37

Jewel Quest Solitaire 2

JNLP

Junk Mail filter update

Kobo

LabelPrint

LightScribe System Software

Malwarebytes Anti-Malware version 1.75.0.1300

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Default Manager

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office 2010

Microsoft Office Excel MUI (English) 2007

Microsoft Office File Validation Add-In

Microsoft Office Office 64-bit Components 2007

Microsoft Office Outlook MUI (English) 2007

Microsoft Office PowerPoint MUI (English) 2007

Microsoft Office Proof (English) 2007

Microsoft Office Proof (French) 2007

Microsoft Office Proof (Spanish) 2007

Microsoft Office Proofing (English) 2007

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)

Microsoft Office Shared 64-bit MUI (English) 2007

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Standard 2007

Microsoft Office Word MUI (English) 2007

Microsoft Security Client

Microsoft Security Essentials

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2005 Redistributable (x64)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319

Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219

Microsoft WSE 3.0 Runtime

Movie Theme Pack for HP MediaSmart Video

MSVCRT

MSVCRT_amd64

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

MSXML 4.0 SP3 Parser

MSXML 4.0 SP3 Parser (KB2721691)

MSXML 4.0 SP3 Parser (KB2758694)

MSXML 4.0 SP3 Parser (KB973685)

Mystery P.I. - The London Caper

PDF-XChange 3

PDF Complete Special Edition

Penguins!

PhotoNow!

PictureMover

Plants vs. Zombies

PlayReady PC Runtime amd64

PlayReady PC Runtime x86

Poker Superstars III

Polar Bowler

Polar Golfer

Power2Go

PowerDirector

PressReader

RealDownloader

RealNetworks - Microsoft Visual C++ 2008 Runtime

RealNetworks - Microsoft Visual C++ 2010 Runtime

RealPlayer

Realtek High Definition Audio Driver

RealUpgrade 1.1

Recovery Manager

RoxioNow Player

ScorpionSaver

Searchqu Toolbar

Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)

Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition 

Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition 

Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition 

Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition 

Security Update for Microsoft Office 2007 suites (KB2687309) 32-Bit Edition 

Security Update for Microsoft Office 2007 suites (KB2760411) 32-Bit Edition 

Security Update for Microsoft Office 2007 suites (KB2760415) 32-Bit Edition 

Security Update for Microsoft Office 2007 suites (KB2760585) 32-Bit Edition 

Security Update for Microsoft Office 2007 suites (KB2760591) 32-Bit Edition 

Security Update for Microsoft Office 2007 suites (KB2827326) 32-Bit Edition 

Security Update for Microsoft Office 2007 suites (KB2827329) 32-Bit Edition 

Security Update for Microsoft Office Excel 2007 (KB2827324) 32-Bit Edition 

Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition 

Security Update for Microsoft Office Outlook 2007 (KB2825644) 32-Bit Edition 

Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition

Security Update for Microsoft Office Word 2007 (KB2827330) 32-Bit Edition 

Snagit 10.0.1

TOTAL Sketch

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft .NET Framework 4 Client Profile (KB2836939)

Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)

Update for Microsoft Office 2007 Help for Common Features (KB963673)

Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2687493) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition

Update for Microsoft Office Excel 2007 Help (KB963678)

Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition

Update for Microsoft Office Outlook 2007 Help (KB963677)

Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2825642) 32-Bit Edition

Update for Microsoft Office Powerpoint 2007 Help (KB963669)

Update for Microsoft Office Script Editor Help (KB963671)

Update for Microsoft Office Word 2007 Help (KB963665)

Verify Tool 2.421 

Virtual Families

Virtual Villagers 4 - The Tree of Life

Visual Studio 2010 x64 Redistributables

VoiceOver Kit

WebEx

Wheel of Fortune 2

Windows Live Communications Platform

Windows Live Essentials

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Language Selector

Windows Live Mail

Windows Live Messenger

Windows Live MIME IFilter

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

Zinio Reader 4

Zuma Deluxe

.

==== Event Viewer Messages From Past Week ========

.

11/19/2013 9:05:54 AM, Error: Disk [11]  - The driver detected a controller error on \Device\Harddisk1\DR1.

11/19/2013 11:24:27 PM, Error: NetBT [4319]  - A duplicate name has been detected on the TCP network.  The IP address of the computer that sent the message is in the data. Use nbtstat -n in a command window to see which name is in the Conflict state.

11/19/2013 10:33:53 AM, Error: Service Control Manager [7024]  - The HomeGroup Listener service terminated with service-specific error %%-2147023143.

11/19/2013 10:32:35 AM, Error: Service Control Manager [7024]  - The Windows Firewall service terminated with service-specific error Access is denied..

11/13/2013 1:17:03 PM, Error: Disk [11]  - The driver detected a controller error on \Device\Harddisk2\DR2.

.

==== End Of File ===========================

 

Thank you

 

[MrCharlie]

Welcome to the forum.

Please download and run RogueKiller 32 Bit to your desktop.

RogueKiller 64 Bit <---use this one for 64 bit systems

Which system am I using?

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes and use the default font)

General P2P/Piracy Warning:

1. If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

2. If you have illegal/cracked software, cracks, keygens, custom (Adobe) host file, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Failure to remove such software will result in your topic being closed and no further assistance being provided.

MrC

Note:

Please read all of my instructions completely including these.

Make sure system restore is turned on and running

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs

<+>Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

[MrCharlie]

How are we doing??

Do you still need help or can I close this post??

MrC

[Maurice Naggar]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!