Computer Infected - Random Ads Playing

[Trenniece]

I am new to this but I read about you in PC Mag and I purchased the Malwarebytes program but I am still hearing random ads and music when the browser is open and closed.  I think the instructions stated for me to run DDS and Attach.  I think the instrutions were for me to past the results here:

 

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16520  BrowserJavaVersion: 10.45.2
Run by tjh at 21:37:09 on 2013-11-19
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.3543.997 [GMT -5:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: McAfee Firewall *Enabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\System32\bcmwltry.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
C:\Program Files\McAfee\MSC\McAPExe.exe
C:\Windows\system32\mfevtps.exe
C:\Program Files\Motorola Mobility\Motorola Device Manager\MotoHelperService.exe
C:\Windows\system32\rundll32.exe
C:\Program Files\Motorola\MotForwardDaemon\ForwardDaemon.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\RUNDLL32.EXE
C:\Program Files\Common Files\McAfee\AMCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\Common Files\Mcafee\Platform\McSvcHost\McSvHost.exe
C:\Windows\System32\WUDFHost.exe
C:\Windows\system32\iashost.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Motorola Mobility\Motorola Device Manager\MotoHelperAgent.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Windows\System32\WLTRAY.EXE
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Epson Software\Event Manager\EEventManager.exe
C:\Program Files\Citrix\ICA Client\concentr.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\McAfee Security Scan\3.8.130\SSScheduler.exe
C:\Program Files\Common Files\McAfee\Platform\mcuicnt.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Citrix\Receiver\Receiver.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\McAfee Online Backup\MOBKbackup.exe
C:\Program Files\McAfee Online Backup\MOBKbackup.exe
C:\Windows\system32\vssvc.exe
C:\Program Files\Citrix\SelfServicePlugin\SelfServicePlugin.exe
C:\Program Files\Citrix\ICA Client\wfcrun32.exe
C:\Windows\system32\SndVol.exe
C:\Program Files\McAfee\MAT\McPvTray.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\msiexec.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil32_11_9_900_152_ActiveX.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\consent.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\svchost.exe -k swprv
.
============== Pseudo HJT Report ===============
.

BHO: MSS+ Identifier: {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - c:\program files\mcafee security scan\3.8.130\McAfeeMSS_IE.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: Easy Photo Print: {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - c:\program files\epson software\easy photo print\EPTBL.dll
BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\program files\mcafee\siteadvisor\McIEPlg.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\program files\microsoft office\office14\URLREDIR.DLL
BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
TB: Easy Photo Print: {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - c:\program files\epson software\easy photo print\EPTBL.dll
TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\program files\mcafee\siteadvisor\McIEPlg.dll
uRun: [sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [EPSON NX420 Series] c:\windows\system32\spool\drivers\w32x86\3\e_fatigca.exe /fu "c:\windows\temp\E_SDEBB.tmp" /EF "HKCU"
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [igfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [EEventManager] "c:\program files\epson software\event manager\EEventManager.exe"
mRun: [LTCM Client] c:\program files\ltcm client\ltcmClient.exe /startup
mRun: [mcpltui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [CitrixReceiver] "c:\programdata\microsoft\windows\start menu\programs\citrix\Receiver Updater.lnk"
mRun: [ConnectionCenter] "c:\program files\citrix\ica client\concentr.exe" /startup
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\3.8.130\SSScheduler.exe
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\mi1933~1\office14\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
Trusted Zone: west.com
Trusted Zone: westathome.com
Trusted Zone: westathome.net
Trusted Zone: workathomeagent.net

TCP: NameServer = 192.168.1.254
TCP: Interfaces\{01188DE6-71D5-486C-BBAD-7809256A0A56} : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{FB4292D4-DBEB-4711-9754-ACD90EC2DB80} : DHCPNameServer = 192.168.1.254
Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\program files\mcafee\msc\McSnIePl.dll
Filter: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - c:\program files\citrix\ica client\IcaMimeFilter.dll
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\program files\mcafee\siteadvisor\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\program files\mcafee\siteadvisor\McIEPlg.dll
Notify: igfxcui - igfxdev.dll
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2013-4-3 571608]
R1 ctxusbm;Citrix USB Monitor Driver;c:\windows\system32\drivers\ctxusbm.sys [2012-12-5 73544]
R1 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [2013-9-24 213200]
R1 MOBKFilter;MOBKFilter;c:\windows\system32\drivers\MOBK.sys [2013-10-20 54776]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2012-12-30 21504]
R2 HomeNetSvc;McAfee Home Network;c:\program files\common files\mcafee\platform\mcsvchost\McSvHost.exe [2013-10-20 281560]
R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2013-11-16 418376]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2013-11-16 701512]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2012-12-19 167784]
R2 McAPExe;McAfee AP Service;c:\program files\mcafee\msc\McAPExe.exe [2013-10-20 145088]
R2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\common files\mcafee\platform\mcsvchost\McSvHost.exe [2013-10-20 281560]
R2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\common files\mcafee\platform\mcsvchost\McSvHost.exe [2013-10-20 281560]
R2 mcpltsvc;McAfee Platform Services;c:\program files\common files\mcafee\platform\mcsvchost\McSvHost.exe [2013-10-20 281560]
R2 McProxy;McAfee Proxy Service;c:\program files\common files\mcafee\platform\mcsvchost\McSvHost.exe [2013-10-20 281560]
R2 McPvDrv;McPvDrv Driver;c:\windows\system32\drivers\McPvDrv.sys [2013-10-20 66296]
R2 mfecore;McAfee Anti-Malware Core;c:\program files\common files\mcafee\amcore\mcshield.exe [2013-10-20 638976]
R2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2013-10-20 169320]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2013-6-22 172416]
R2 MOBKbackup;McAfee Online Backup;c:\program files\mcafee online backup\MOBKbackup.exe [2010-4-13 229688]
R2 Motorola Device Manager;Motorola Device Manager Service;c:\program files\motorola mobility\motorola device manager\MotoHelperService.exe [2013-7-31 137528]
R2 PST Service;PST Service;c:\program files\motorola\motforwarddaemon\ForwardDaemon.exe [2013-11-4 65657]
R2 yksvc;Marvell Yukon Service;RUNDLL32.EXE ykx32coinst,serviceStartProc --> RUNDLL32.EXE ykx32coinst,serviceStartProc [?]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2013-9-24 60920]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2013-11-16 22856]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2013-11-19 40776]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2013-9-24 235488]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2013-9-24 365256]
R3 mfencbdc;McAfee Inc. mfencbdc;c:\windows\system32\drivers\mfencbdc.sys [2013-9-20 301248]
R3 OA009Ufd;Creative Camera OA009 Upper Filter Driver;c:\windows\system32\drivers\OA009Ufd.sys [2009-3-6 133632]
R3 OA009Vid;Creative Camera OA009 Function Driver;c:\windows\system32\drivers\OA009Vid.sys [2009-3-19 271552]
R3 WSDScan;WSD Scan Support via UMB;c:\windows\system32\drivers\WSDScan.sys [2013-10-19 19968]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 BTCFilterService;USB Networking Driver Filter Service;c:\windows\system32\drivers\motfilt.sys [2013-3-20 6272]
S3 HipShieldK;McAfee Inc. HipShieldK;c:\windows\system32\drivers\HipShieldK.sys [2013-10-20 147912]
S3 MatSvc;Microsoft Automated Troubleshooting Service;c:\program files\microsoft fix it center\Matsvc.exe [2011-6-13 267568]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\3.8.130\McCHSvc.exe [2013-9-6 235216]
S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2013-9-24 65928]
S3 mfencrk;McAfee Inc. mfencrk;c:\windows\system32\drivers\mfencrk.sys [2013-9-20 80656]
S3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\drivers\motccgp.sys [2013-3-19 21376]
S3 Motousbnet;Motorola USB Networking Driver Service;c:\windows\system32\drivers\Motousbnet.sys [2013-3-19 23936]
S3 motusbdevice;Motorola USB Dev Driver;c:\windows\system32\drivers\motusbdevice.sys [2013-3-20 11264]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-7-20 754856]
S4 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [2012-12-19 91168]
.
=============== Created Last 30 ================
.
2013-11-20 02:29:06 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-11-20 02:24:10 40776 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2013-11-19 22:16:47 -------- d-----w- c:\users\tjh\Tracing
2013-11-19 21:41:12 7772552 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{d416baf7-5314-4871-82e2-d9e2ef32b8f3}\mpengine.dll
2013-11-18 00:18:00 -------- d-----w- c:\users\tjh\appdata\roaming\TMP
2013-11-17 20:25:13 -------- d-----w- c:\program files\Marvell
2013-11-16 22:53:33 -------- d-----w- c:\users\tjh\appdata\roaming\Malwarebytes
2013-11-16 22:53:21 -------- d-----w- c:\programdata\Malwarebytes
2013-11-16 22:53:20 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-11-16 22:53:20 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2013-11-16 18:21:29 103832 ----a-w- c:\users\tjh\GoToAssistDownloadHelper.exe
2013-11-16 18:05:08 -------- d-----w- c:\users\tjh\appdata\roaming\McAfee
2013-11-16 17:20:08 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-11-16 17:20:08 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-11-15 23:31:59 -------- d-----w- C:\96c7702b092d8b045df249d4edc65a
2013-11-14 00:04:46 -------- d-----w- c:\users\tjh\appdata\roaming\ICAClient
2013-11-14 00:04:35 -------- d-----w- c:\programdata\Citrix
2013-11-14 00:03:23 -------- d-----w- c:\program files\common files\Citrix
2013-11-14 00:03:20 -------- d-----w- c:\users\tjh\appdata\local\Citrix
2013-11-14 00:03:18 -------- d-----w- c:\program files\Citrix
2013-11-13 23:54:13 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin5.dll
2013-11-13 23:54:13 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin4.dll
2013-11-13 23:54:13 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin3.dll
2013-11-13 23:54:13 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin2.dll
2013-11-13 23:54:13 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin.dll
2013-11-13 23:50:42 -------- d-----w- c:\users\tjh\appdata\local\Apple
2013-11-13 23:42:10 82488 ----a-w- c:\windows\system32\lmdimon8.dll
2013-11-13 23:42:10 81976 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\lmdippr8.dll
2013-11-13 23:41:22 -------- d-----w- c:\programdata\Applications
2013-11-13 23:30:53 -------- d-----w- c:\users\tjh\appdata\roaming\West Corporation
2013-11-13 13:30:51 297984 ----a-w- c:\windows\system32\gdi32.dll
2013-11-13 13:30:43 993792 ----a-w- c:\windows\system32\crypt32.dll
2013-11-13 13:30:22 444928 ----a-w- c:\windows\system32\IKEEXT.DLL
2013-11-13 13:30:21 596480 ----a-w- c:\windows\system32\FWPUCLNT.DLL
2013-11-10 09:31:00 650936 ----a-w- c:\programdata\microsoft\ehome\packages\sportstemplate\sportstemplatecore\Microsoft.MediaCenter.Sports.UI.dll
2013-11-05 00:37:10 -------- d-----w- c:\programdata\Motorola
2013-11-05 00:36:32 -------- d-----w- c:\users\tjh\appdata\roaming\Motorola Mobility
2013-11-05 00:36:32 -------- d-----w- C:\Temp
2013-11-05 00:35:04 -------- d-----w- c:\program files\Motorola
2013-11-05 00:35:03 -------- d-----w- c:\program files\Motorola Mobility
2013-11-05 00:35:03 -------- d-----w- c:\program files\common files\MSSoap
2013-11-05 00:33:34 -------- d-----w- c:\program files\MSXML 4.0
2013-11-05 00:29:10 -------- d-----w- c:\program files\common files\Motorola Shared
2013-11-05 00:26:32 -------- d-----w- c:\users\tjh\appdata\roaming\Motorola
2013-10-22 00:41:17 -------- d-----w- c:\programdata\Sophos
2013-10-22 00:38:08 -------- d-----w- C:\Sophos
2013-10-22 00:37:23 -------- d-----w- C:\scss_10
2013-10-21 23:22:01 -------- d-----w- c:\program files\CCleaner
.
==================== Find3M  ====================
.
2013-10-20 01:54:19 979456 ----a-w- c:\windows\system32\MFH264Dec.dll
2013-10-20 01:53:25 4096 ----a-w- c:\windows\system32\drivers\en-us\dxgkrnl.sys.mui
2013-10-20 01:53:24 519680 ----a-w- c:\windows\system32\d3d11.dll
2013-10-20 01:53:24 369664 ----a-w- c:\windows\system32\WMPhoto.dll
2013-10-20 01:53:24 321024 ----a-w- c:\windows\system32\PhotoMetadataHandler.dll
2013-10-20 01:53:24 252928 ----a-w- c:\windows\system32\dxdiag.exe
2013-10-20 01:53:24 195584 ----a-w- c:\windows\system32\dxdiagn.dll
2013-10-20 01:53:24 189440 ----a-w- c:\windows\system32\WindowsCodecsExt.dll
2013-10-20 01:53:23 974848 ----a-w- c:\windows\system32\WindowsCodecs.dll
2013-10-17 22:10:20 5402832 ----a-w- c:\programdata\pclunst.exe
2013-10-13 09:48:06 1806848 ----a-w- c:\windows\system32\jscript9.dll
2013-10-13 09:35:52 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2013-10-13 09:35:38 1129472 ----a-w- c:\windows\system32\wininet.dll
2013-10-13 09:30:14 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2013-10-13 09:29:02 420864 ----a-w- c:\windows\system32\vbscript.dll
2013-10-13 09:25:39 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2013-09-25 00:53:24 60920 ----a-w- c:\windows\system32\drivers\cfwids.sys
2013-09-25 00:49:20 213200 ----a-w- c:\windows\system32\drivers\mfewfpk.sys
2013-09-25 00:49:04 172416 ----a-w- c:\windows\system32\mfevtps.exe
2013-09-25 00:45:46 571608 ----a-w- c:\windows\system32\drivers\mfehidk.sys
2013-09-25 00:44:30 365256 ----a-w- c:\windows\system32\drivers\mfefirek.sys
2013-09-25 00:44:00 65928 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2013-09-25 00:43:30 235488 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2013-09-25 00:42:44 133928 ----a-w- c:\windows\system32\drivers\mfeapfk.sys
2013-09-24 03:07:05 53760 ----a-w- c:\windows\apppatch\iebrshim.dll
2013-09-23 17:48:38 147912 ----a-w- c:\windows\system32\drivers\HipShieldK.sys
2013-09-20 13:37:40 10152 ----a-w- c:\windows\system32\drivers\mfeclnrk.sys
2013-09-20 13:37:24 80656 ----a-w- c:\windows\system32\drivers\mfencrk.sys
2013-09-20 13:37:10 301248 ----a-w- c:\windows\system32\drivers\mfencbdc.sys
2013-09-09 15:11:52 66296 ----a-w- c:\windows\system32\drivers\McPvDrv.sys
2013-09-03 18:35:12 238872 ------w- c:\windows\system32\MpSigStub.exe
2013-08-29 07:36:04 2050048 ----a-w- c:\windows\system32\win32k.sys
2013-08-27 02:47:50 219648 ----a-w- c:\windows\system32\d3d10_1core.dll
2013-08-27 02:47:50 189952 ----a-w- c:\windows\system32\d3d10core.dll
2013-08-27 02:47:50 160768 ----a-w- c:\windows\system32\d3d10_1.dll
2013-08-27 02:47:50 1029120 ----a-w- c:\windows\system32\d3d10.dll
2013-08-27 01:52:08 1172480 ----a-w- c:\windows\system32\d3d10warp.dll
2013-08-27 01:50:40 486400 ----a-w- c:\windows\system32\d3d10level9.dll
2013-08-27 01:32:20 683008 ----a-w- c:\windows\system32\d2d1.dll
2013-08-27 01:28:36 1069056 ----a-w- c:\windows\system32\DWrite.dll
2013-08-27 01:28:35 798208 ----a-w- c:\windows\system32\FntCache.dll
.
============= FINISH: 21:40:40.12 ===============

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 12/18/2012 10:37:18 PM
System Uptime: 11/19/2013 9:00:53 PM (0 hours ago)
.
Motherboard: Dell Inc. |  |      
Processor: Pentium® Dual-Core CPU       T4500  @ 2.30GHz | Microprocessor | 1600/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 298 GiB total, 216.067 GiB free.
D: is CDROM ()
E: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID:
Description: SM Bus Controller
Device ID: PCI\VEN_8086&DEV_2930&SUBSYS_02AA1028&REV_03\3&18D45AA6&0&FB
Manufacturer:
Name: SM Bus Controller
PNP Device ID: PCI\VEN_8086&DEV_2930&SUBSYS_02AA1028&REV_03\3&18D45AA6&0&FB
Service:
.
==== System Restore Points ===================
.
.
==== Installed Programs ======================
.
Adobe Flash Player 11 ActiveX
Adobe Reader X (10.1.4)
Adobe Shockwave Player 11.6
Apple Application Support
Apple Software Update
CCleaner
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Citrix Authentication Manager
Citrix Receiver
Citrix Receiver (HDX Flash Redirection)
Citrix Receiver Inside
Citrix Receiver Updater
Citrix Receiver(Aero)
Citrix Receiver(DV)
Citrix Receiver(USB)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dell Resource CD
Dell Wireless WLAN Card Utility
Epson Easy Photo Print 2
Epson Easy Photo Print Plug-in for PMB(Picture Motion Browser)
Epson Event Manager
EPSON NX420 Series Printer Uninstall
EPSON Scan
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Integrated Webcam Driver (1.02.01.0320) 
Java 7 Update 45
Java Auto Updater
Logitech Harmony Remote Software (x86)
LTCM Client
Malwarebytes Anti-Malware version 1.75.0.1300
Marvell Miniport Driver
McAfee Online Backup
McAfee Security Scan Plus
McAfee Total Protection
McAfee Virtual Technician
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Automated Troubleshooting Services Shim
Microsoft Fix it Center
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Student 2010
Microsoft Office Live Meeting 2007
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319
Motorola Device Manager
Motorola Device Software Update
Motorola Mobile Drivers Installation 6.2.0
MSXML 4.0 SP3 Parser
MSXML 4.0 SP3 Parser (KB2758694)
Online Plug-in
PowerDVD DX
QuickTime
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2861697)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2858302v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2861188)
Security Update for Microsoft Excel 2010 (KB2826033) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553284) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2760781) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826023) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826035) 32-Bit Edition
Security Update for Microsoft Outlook 2010 (KB2837597) 32-Bit Edition
Self-service Plug-in
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Shared C Run-time for x86
Sophos Computer Security Scan
swMSM
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Client Profile (KB2836939v3)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2827323) 32-Bit Edition
Wah Assistant
West At Home Gateway V2
.
==== End Of File ===========================
 

 

Attach.txt

DDS.txt

[MrCharlie]

Welcome to the forum.

Please download and run RogueKiller 32 Bit to your desktop.

RogueKiller 64 Bit <---use this one for 64 bit systems

Which system am I using?

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes and use the default font)

General P2P/Piracy Warning:

1. If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

2. If you have illegal/cracked software, cracks, keygens, custom (Adobe) host file, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Failure to remove such software will result in your topic being closed and no further assistance being provided.

MrC

Note:

Please read all of my instructions completely including these.

Make sure system restore is turned on and running

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs

<+>Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

[Trenniece]

Good Evening Mr. Charlie and thank you for responding.  I have attached the document.  Let me know if I didn't provide what you needed.

Thank you,

Trenniece

RKreport0_S_11222013_195515.txt

[MrCharlie]

Please disable Windows Defender, you have McAfee running and having two anti-virus programs running on a system only causes poor performance, conflicts and spotty protection.

How to Disable Defender

Dangers of running 2 anti-virus programs

 

V: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: McAfee Firewall *Enabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

There's not much showing in the logs but lets run some scans:

First.......

Lets clean out any adware/spyware now: (this will require a reboot so save all your work)

Please download AdwCleaner by Xplode and save to your Desktop.

Make sure you click on download buttons that look like this, not "sponsored ad links":

• Double click on AdwCleaner.exe to run the tool.
  Vista/Windows 7/8 users right-click and select Run As Administrator
• Click on the Scan button.
• AdwCleaner will begin...be patient as the scan may take some time to complete.
• When it's done you'll see: Pending: Please uncheck elements you don't want removed.
• Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
• Look over the log especially under Files/Folders for any program you want to save.
• If there's a program you may want to save, just uncheck it from AdwCleaner.
• If you're not sure, post the log for review. (all items found are adware/spyware/foistware)
• If you're ready to clean it all up.....click the Clean button.
• After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
• Copy and paste the contents of that logfile in your next reply.
• A copy of that logfile will also be saved in the C:\AdwCleaner folder.
• Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
• To restore an item that has been deleted:
• Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.

Then..................

Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.

Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Next........

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please make sure you click download buttons that look like this, not "sponsored ad links":



Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.
 

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

[MrCharlie]

How are we doing??

Do you still need help or can I close this post??

MrC

[Maurice Naggar]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!