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Can't remove files


Rossb

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When I run a scan I see that I have 3 "blabber" folders that are potential problems on my computer. When I select them and ask Malwarebytes to remove them, the program churns for a while and then stops responding. Here is the log from my last scan. Any help will be appreciated.

 

Malwarebytes Anti-Malware (Trial) 1.75.0.1300

www.malwarebytes.org

 

Database version: v2013.11.17.05

 

Windows Vista Service Pack 2 x64 NTFS

Internet Explorer 9.0.8112.16421

Home :: HOME-PC [administrator]

 

Protection: Enabled

 

11/18/2013 5:36:52 PM

MBAM-log-2013-11-18 (17-50-47).txt

 

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 213855

Time elapsed: 5 minute(s), 35 second(s)

 

Memory Processes Detected: 0

(No malicious items detected)

 

Memory Modules Detected: 0

(No malicious items detected)

 

Registry Keys Detected: 0

(No malicious items detected)

 

Registry Values Detected: 0

(No malicious items detected)

 

Registry Data Items Detected: 0

(No malicious items detected)

 

Folders Detected: 3

C:\Users\Home\AppData\LocalLow\bbrs_002.tb (PUP.Blabbers) -> No action taken.

C:\Users\Home\AppData\LocalLow\bbrs_002.tb\content (PUP.Blabbers) -> No action taken.

C:\Users\Home\AppData\LocalLow\bbrs_002.tb\content\cache (PUP.Blabbers) -> No action taken.

 

Files Detected: 0

(No malicious items detected)

 

(end)

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Hello Rossb and :welcome:! My name is Borislav and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  • Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.
Please follow the instructions here and then post the log files in your next reply.

http://forums.malwarebytes.org/index.php?showtopic=9573

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  • 3 weeks later...
  • Root Admin

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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